Every review we hold for the Hilton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMorris Homes, Princes Meadow, Kirkham
After plenty of visits to houses in the area with a variety of builders and locations we chose Morris Homes at Princes Meadow. Initially not convinced of Kirkham, we visited the Morris Homes at Lytham and Cottam as well but Kirkham was to be our destination. After so many visits looking at the show homes and the area we had dealt with a variety of Morris sales contacts. However once we had decided we came across Hannah who whilst being direct it was Hannah that finally sealed the deal with her professionalism and her dedication to getting the sale over the line. Our complication of having a long chain didnt daunt Hannah she kept checking in with us every week after chasing the chain. Actually we found out more about our chain from Hannah than our own Estate Agent. The day of the move came The Removal company tried to dampen the excitement of the move with a few challenges but after a few long days the benefits that we sought were and are clear to see. With the support of Hannah throughout the process and latterly Ian the site contact who has been so eager to make sure that the early issues are dealt with promptly. Into our third week we are still going through snagging but the only major isssue of any real concern is the grass that has not dealt with the rain at all well. But Ian has a plan to address it and Im convinced that we will get to a solution. The decision to buy Morris was on quality of the build and location, after a few weeks we might have regretted the upheaval of the move but havent doubted we made the right choice to move to Morris Homes at Kirkham.
Glynn · 22 July 2024
★★★★★ 5/5
TrustpilotThank you to the Broadacre team!
I absolutely love my home on Morris homes - Broadacre! I bought my house around 6 months ago, this is the first time I've bought a new build house and wasn't sure what to expect but (despite what some of these reviews might say about Morris) my experience has been flawless. Throughout my purchase I dealt with Lizette - she was helpful, knowledgeable and was always there to answer any questions! The quality of my home is superb - way above what I expected and what I had seen from other house builders - its clear the construction team take the time to get this right and care about the product they are selling, it's a fantastic development!! To anyone looking at reviews on here wondering whether to buy a Morris home, I would definitely recommend them based on my experience. Huge thank you to Lizette and the construction team for making buying and moving homes so easy!!
AJM · 22 July 2024
★★★★★ 5/5
TrustpilotLizette was very knowledgeable about…
Lizette was very knowledgeable about the new estate. She showed us the bigger house but we realised we didn’t want to spend that much. After meeting a lady buying a part share home we again looked at the 3 bed semi we had previously viewed with Phil. We loved it and knew straight away we wanted it. Lizette was brilliant. Showing us all the details, what was included etc. we have now got ourself a new home at a great price with nothing to do 👏👏👏
Janet · 21 July 2024
★★★★★ 5/5
TrustpilotStanley Gardens
We bought our house on March 23, in Stanley GardensFrom the first contact right up to today’s date, has been nothing but a pleasurable experience.Jan from the sales office had and still is extremely friendly, helpful, professional and dedicated. Any snags on the house was dealt with swiftly. The site manager called round on a few occasions to make sure that the snags were being rectified to a good standard.We had problems with people taking a shortcut and walking across our front garden.Within days of mentioning this, Morris home had extended the metal rails and put a hedge in. Fantastic response from all at Stanley gardens.Special thanks to Jan, Darren and Garry.
Timothy · 21 July 2024
★★★★★ 5/5
TrustpilotPrince Meadows
As a first-time buyer couple, we were grateful for the exceptional service provided by the delightful sales representative, Hannah. She promptly addressed all our queries and allowed us the time to make decisions.Hannah guided us seamlessly through the buying and moving-in process, even advocating for the house to be completed sooner so we could settle in before the baby's arrival. Once we moved in, she respected our privacy while remaining available for any assistance we might require.We also appreciated Ian's presence; he was readily available to address any concerns and efficiently resolved them through his team.The quality of the house exceeded our expectations! Compared to parents’ new build home, this one was exceptionally well-finished.A big thank you to Hannah and Ian for their outstanding support!
Malandra · 21 July 2024
★★★★★ 5/5
TrustpilotWe bought a house on St Mary’s Park in…
We bought a house on St Mary’s Park in Preston, and from the minute we met Carol, the sales agent, we were blown away with the sheer care we were shown to our needs and what was important to us. Buying a new home for anyone is a huge decision and purchase as was even more so for us as we were moving into a completely different area. From the first visit to every other visit, even if it was to watch the progress of the build, Carol was just amazing, along with Vicky too, following that we met with Shawn the site manager who again has been incredible and any little detail which just needed a quick fix after moving in, he along with Lewis have been extremely supportive, helpful and have completed any snagging without question or hesitation and with a friendly face and a smile.This is not my first purchase of a new home, however, the service level throughout from Morris has been nothing more that outstanding. I would recommend anyone to buy a Morris home without hesitation. We love our new home and that’s thanks to Carol, Vicky, Shawn, Lewis and the whole team at Morris, who are a credit to this company. Thank you so much.
Jayne · 20 July 2024
★★★★★ 5/5
TrustpilotMy wife and I had such a great…
My wife and I had such a great experience with Jess yesterday. She provided us with excellent customer service when we were looking into new homes and prices. She was very knowledgeable and took the time to show us a variety of different types of houses on a tour. Jess was extremely helpful and patient with answering all of our questions. We appreciate her professionalism and highly recommend her services to anyone in the market for a new home. Thank you, Jess!
Milan · 19 July 2024
★★★★★ 5/5
TrustpilotArkall Farm - Excellent customer service and high standards
Tracey at Arkall Farm has been so helpful and supportive every step of the way. Nothing has been too much trouble for her and she has been there for me the entire journey. She has made the whole process easy and stress free whereas it’s normally a highly stressful time. Morris Homes should be proud to have such an employee. I highly recommend Tracey. Morris Homes produces work of high quality and provides plenty of choice to make the house your home.
Mari · 18 July 2024
★★★★★ 1/5
TrustpilotIf you are thinking of buying a house…
If you are thinking of buying a house from Morris Homes then bear in mind the Jeckyl & Hyde factor. You will get treated as if you are a valued customer & friend until the sales process is over.Senior management don’t care at all & you will get different stories cut and pasted into communication which are based on blame everything else but no responsibility taken.If you have a garden, be warned, within 18 months it will need replacing costing you approx £5k. There is no care given to any of the landscaping and they just lay turf on inadequately prepared ground.The guys who work fixing the snags are great though.
David · 15 July 2024
★★★★★ 1/5
TrustpilotBuyers beware!
We purchased a Morris house at the end of 2019 and were pretty pleased with the house. Our development in Northampton was new and the spec of the houses was really good. We were sold a dream, but nearly 5 years later the promises have not been kept! The roads have still not been completed and are in a state of disrepair, the green spaces are only maintained when the residents complain.The estate is looking very tired, beyond its years!Morris are quick to take your money for the new houses, but fail drastically to complete their work which then has a knock on effect to the house prices.Future Morris homes buyers, get the details of development completion in writing.
Rich · 13 July 2024
★★★★★ 5/5
TrustpilotHugglescote - The Cotswold
We bought a house in Hugglescote and have been nothing but pleased with it. So happy we decided to go with a Morris, new builds get a bad reputation but we couldn't be any more chuffed with our new home. The team in Hugglescote have been second to none, special shout out to Pauline in the office and Richard our site manager. Both go above and beyond for anything we might need.
Charlotte · 16 November 2024
★★★★★ 1/5
TrustpilotAtrocious actions from morris homes
(St georges fields in wootton northampton) ... This estate was "completed" not long after we moved onto the estate in 2020, and the roads are STILL incomplete. Residents from the first phase of the estate have had to endure this for much longer than I have, however it's causing multiple issues including damage and ware to car tyres and unsafe walking paths for young children. My daughter was wheelchair bound and the accessibility was so poor we would avoid walking around the estate due to the curbs being so high and even thr drop curbs are crumbled and unsafe. Street signs are broken, communal garden maintenance is poor, the kids play area is unsafe due to poorly laid safety matting leaving huge gaps between the threshold of the matting and the grass, bins are always overflowing and the thistles and weeds are dangerous and unsightly. I know ALOT of the residents of this estate are unhappy about everything mentioned, but the roads are the main concern. People are struggling to sell their homes due to the lack of maintenance of the estate. The prices of these homes are high end but morris homes don't seem to be bothered unless they have money in their back pocket. Their is lack of communication from morris homes customer service team and anyone who emails to ask when the roads are going to be complete just keep getting fobbed off with irrelevant and pointless information and false promises. Sort it out morris homes.
Eloise · 11 July 2024
★★★★★ 5/5
TrustpilotA Superstar: Aimee Makes Morris Homes Shine!
We recently purchased a beautiful home through Morris Homes, and the entire experience was exceptional, largely thanks to our incredible advisor, Aimee! From the very beginning, Aimee went above and beyond to ensure we found the perfect fit for us. Her knowledge of the properties and the buying process was invaluable, and she patiently answered all our questions, no matter how small. She was incredibly generous with incentives, helping us secure the best possible deal on our dream home. It felt like she was genuinely invested in finding the right solution for us, not just making a sale.Several of us involved in the purchase have extensive experience within the property industry. A family member, whose a senior site manager, was particularly impressed by the quality of construction upon inspecting the house. The meticulous attention to detail and overall craftsmanship were a clear reflection of Morris Homes' commitment to excellence.This combination of Aimee's exceptional service and the outstanding quality of the house made our entire buying experience fantastic. We're absolutely thrilled with our new home and can't recommend Morris Homes, and especially Aimee, highly enough. Thank you so much!
Jade · 8 July 2024
★★★★★ 5/5
TrustpilotWintringham, St. Neots
Our experience with Morris Homes, and Angela, have been excellent from start to finish and have made a rather stressful start to our first time buying journey into the best possible outcome. Angela has been so friendly and knowledgeable guiding us through the process, and accommodating us wanting to see the house about a hundred times! We were so impressed with how many options we had for flooring, kitchen cupboards, worktops and handles, bathroom tiles etc, and the extensive lift of upgrades we could choose from. And now that we have moved in, we can say the quality and finish is superb. Snags are to be expected when buying a new build, but the ones we have found so far have been few and very minor, but the site team have fixed these very quickly which has been fantastic.All in all, we are absolutely over the moon with our new home, Angela, and the team have made the process as smooth and enjoyable as possible.
Madeleine · 5 July 2024
★★★★★ 5/5
TrustpilotAmazing Experience - Pavillion Row & The Grange
After our visit to Pavillion Row I left feeling more that confident that being first time buyers we would be thoroughly looked after, Margie was so knowledgeable and explained every aspect to us in great detail. The houses are beautiful and maintained to a high standard.We had previously visited The Grange and felt the exact same after speaking with Claire, both consultants went above and beyond although out of our price range I would still highly recommend Morris Homes.
Katie · 19 July 2024
★★★★★ 5/5
TrustpilotJeannette at St Michael's Park is Incredible!
I accompanied my friend to various viewings and meetings with Jeannette at St Michael's Park.Jeannette was very accommodating to us, created a relaxed atmosphere for discussion and answered our questions with clarity. She had extensive local knowledge of the services, amenities and demographic. We felt her genuine regard for us as people and this gave us the confidence to commit to the purchase.My friend has now moved in and is incredibly happy. Thank You Jeanette for your help.
Andrew · 2 August 2024
★★★★★ 5/5
TrustpilotSales adviser of us
Rob was the sales adviser of us. Although we were in another country, he always tried to get in touch with us via email and via phone. He always paid a great deal of time to deal with our questions. He answered them patiently and honestly. We felt ourselves so lucky both to know him personally and to have an adviser like him. In this process, he was like a family to us, always there to make the things easier. Although we could not buy the property, we thank him sincerely. (Morris Homes Peterborough )
Alev · 21 June 2024
★★★★★ 5/5
TrustpilotJack was friendly
Jack was friendly, welcoming and extremely helpful. We had quite a lot of questions which he took the time to answer properly. A really positive experience, and lovely homes!!
Daniel · 16 February 2026
★★★★★ 5/5
Trustpilot1st Impressions
After an unscheduled visit to the Grange in Formby, we met with Claire the sales adviser. She gave us a tour of the show home after which she went through the process of what would be entailed in purchasing a new build home. She was very knowledgeable and professional in answering all our queries and we left feeling more confident in progressing forward with the purchase. Thank you Claire.
Anne · 8 December 2024
★★★★★ 5/5
TrustpilotWendie is fabulous!!
Met with Wendie and had a lovely appointment viewing the stunning properties in Macclesfield. Wendie was fantastic, warm and lovely.
Stevie · 26 April 2026
★★★★★ 5/5
TrustpilotPauline @ The Beacons, Houlton
Pauline deserves a medal. I have recently moved in to my Morris home at the Beacons and the whole process went very smoothly without incident. Pauline is very helpful, professional and knowledgeable and makes an excellent team with her colleague Aimee. The whole team on site have been very helpful and always have time to answer even the silliest of questions. I'm not in the construction industry but am an engineer and as far as I can see the build quality is excellent. I could only come up with a very small snagging list that was sorted very quickly and fitted around times that suited me. I spent a long time looking for just the right house, viewed quite a number in the area but in the end it was this one that ticked all the boxes. I had to wait some time for it to be released but credit again to Pauline for putting up with me checking on the schedule and turning up at the sales office unannounced. The whole buying process has been made much better by all the excellent Morris Homes staff that I have dealt with. Thank you
Matt · 5 June 2024
★★★★★ 5/5
TrustpilotGreat service from Geeta at Kineton
We recently viewing some new homes in Kineton constructed by Morris Homes. The service received from Geeta was excellent. She was very knowledgeable, listened to our needs and completely understood our requirements. Having looked at several properties, we thought she was extremely professional and a credit to Morris Homes.The only reason we didn’t pursue a home here was simply down to location. We decided to offer on a house closer to where we presently live.
Chris · 25 August 2024
★★★★★ 5/5
TrustpilotThank you Morris Homes 🩷
From start to finish, I’ve had such a positive experience with Morris Homes. Ann has been absolutely wonderful, so caring and supportive throughout the whole process. She really took the time to guide me, answer my questions, and made me feel completely at ease.
Martyn · 12 September 2025
★★★★★ 5/5
TrustpilotShelbourne Houghton Grange Development
Had a tour of some of the site today and viewed a couple of house types. Nikki, the Sales Advisor was really friendly, helpful and informative together with the Regional Sales Manager who was on site today who take their time to explain the site and house type details and comparisons. Also got to chat to some residents who had great things to say about Houghton Grange. Really lovely development, well spaced out plots and green areas.
St · 20 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
