Morris Homes Ltd Hilton reviews

★★★★★ 4/5

Trustpilot

Highly Recommended

We bought the flat for my son to live in and found Morris Homes easy to deal with. The flat is well appointed and of a high quality. The site manager visited to check whether we had any queers and was very helpful and took trouble to ensure we were satisfied. He made a note of any repairs that needed attention and questions he needed to refer to others. The after sale service has been good though a little slow. The has been a couple draw backs regarding the site, there are too few parking spots for visitors some of which appear to be permanently occupied and access via the side gate is impossible as there is no key and is often locked. Despite a few niggling problems I would rate Morris homes highly and can recommend them if you are looking for a home.

Mrs · 22 October 2020

★★★★★ 1/5

Trustpilot

Stay clear. Poor workmanship all round

From the start of buying Morris said they pride themselves on their high standard of finish. When we moved in the garden wasn't even finished and took about 5 months for them to sort it. The standard of finish is below average. The walls are not even straight and the plaster work is atrocious. I have seen council houses with better finishes than my house. I also found out that the bricklayers who built mine and a neighbours house where fired due to their poor workmanship. The house and work looks like it has been done buy cowboys. The site manager and assistant ignore emails and takes them about 4 months to get anything sorted. In all honesty i wouldn't reccomend Morris homes, buy elsewhere.

Callum · 22 October 2020

★★★★★ 1/5

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Wish I never bought from Morris Homes.

We loved the house but unfortunately that changed when we had a leak, 9 months later and the repairs are still not complete, the company is seriously let down but the customer care department. I have had so many days unpaid from work waiting in for tradesman to attend with no one showing up. Emails and calls with Morris are never returned. My wife has phoned numerous times in tears. It has been very stressful and not how we imagined it would be.I wish we never bought the house and we just bought a pre owned elsewhere.

West · 22 October 2020

★★★★★ 1/5

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Upton Dene, Chester - don't do it.

After living in our new Morris Homes house for over four years they have decided to now plonk a huge sales marketing suite right in front of our house and to make matters worse they are running it via an ancient electricity generator, which pumps out plumes of smoke and sounds like a tractor backing into our house. This just shows how much they don't care a damn about customers who have bought a house from them. We have not had one day of peace in over six weeks because the sales suite is open on Sundays. So if you are considering buying one only do it if the site has nearly finished. The house itself was nicely designed but thrown together. Our kitchen cupboards fell down and we have had a shower leak plus the sprinkler system installed was not certified to standard or commissioned.

Carys · 25 September 2020

★★★★★ 5/5

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Princes meadows

Princes meadowsBeautiful show homes! And Hannah was great!

Aaliyah · 8 October 2023

★★★★★ 5/5

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St Michael's Park

I've recently reserved a property at St Michael's Park in Northampton. Jeanette, the sales advisor made the experience a pleasant one. No hard sell. Janette's knowledge of the homes and the area is second to none. She is a credit to Morris Homes. Thank you.

Audrey · 26 May 2024

★★★★★ 1/5

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Cowboy builders !

Bought one of the countries first "eco houses" in the Vista development in Peterborough. The house design is actually lovely, but that's where it stops. Rainwater harvesting system was not fitted/plumbed correctly, a plumber advised us to switch it permanently to the mains. The solar water system was never even wired up ! Morris homes then 'fixed it'. Just found out it was still never even connected and working. They then informed me that it is now out of warranty and they have closed my case. Appalling customer service and build quality. Absolute bunch of cowboys. Do not waste your hard earned money on a Morris Home.

Martin · 6 August 2020

★★★★★ 1/5

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Absolute disgusting company !

Absolute disgusting company !! My car was seriously damaged on the trinity garden development in loughbrough due to unfinished roads !! This company has messed me around for 5 weeks being passed from pillar to post ...any communication I did have with any staff was very rude and arrogant and constantly failing to return my calls .I am a single working parent who relys on my vehicle to commute to work and havnt been able to for 5 weeks due to there ignorance of not wanting to resolve this with me ...take care I'f you are to drive on the roads owned by this company!!

Laura · 6 August 2020

★★★★★ 5/5

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I visited Houghton Grange and The…

I visited Houghton Grange and The Orchards. Both developments blew me away. I was so impressed by the finish, site presentation and the knowledge of the sales advisors. I hope to be in a position to reserve a new home very soon.

Hannah · 17 July 2024

★★★★★ 5/5

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Kirkham site…

An absolute pleasure meeting Lizette from Princes Meadows Kirkham.

Marie · 22 September 2025

★★★★★ 1/5

Trustpilot

Incredibly poor communication

Incredibly poor communication, quality of build is sub standard and when they have "finished" a site they disappear without completing works! Complete lack of regard or respect for people whom have spent many thousands of pounds on properties based on false promises.

Michael · 14 July 2024

★★★★★ 5/5

Trustpilot

Jess and Lynne at the Morris Homes…

Jess and Lynne at the Morris Homes Shelbourne site in Northampton have been amazing! Always just a phone call away, they’re friendly, professional, and super helpful with any queries I’ve had. Highly recommend!

Derran · 28 November 2024

★★★★★ 5/5

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Morris Homes - Wintringham

We bought a morris home on the new Wintringham estate in St Neots. The sales team have been nothing but wonderful from start to finish. Very personable and always helpful. The site manager has also been stellar and started sorting out snags as soon as we moved in. I would also like to give a special shout-out to Liam and Angela. They were, and continue to be, superstars.

Amanda · 15 August 2022

★★★★★ 5/5

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Very positive experience

My experience with Morris Homes in Houlton has been positive. The sales team where extremely helpful, site manager was on hand to fix all minor issues. Couldn't ask for more.

M.T-O · 13 December 2020

★★★★★ 1/5

Trustpilot

Absolutely shocking service by customer…

Absolutely shocking service by customer care.I'm on a site with a few years of building left and have been in my house 2 and half years.Morris homes left the soil pipe in the loft unfinished leading to me having a damp patch come through my bedroom ceiling. Whilst i understand my warranty on the house has expired it would take nothing to send someone over to take a look at there mistake.But no they are not interested so if i was you i'd look elsewhere if you want a decent aftercare services.

Liam · 5 May 2020

★★★★★ 5/5

Trustpilot

Visited the site to view properties in Kirkham

Visited the site to view properties in comparison to another development before making a final choice. Hannah on site was exceptionally helpful and took time to talk us through options and show us the site. Now really interested in this development!

Mr · 15 July 2024

★★★★★ 5/5

Trustpilot

Visited the site to view properties in Kirkham

Visited the site to view properties in comparison to another development before making a final choice. Hannah on site was exceptionally helpful and took time to talk us through options and show us the site. Now really interested in this development!

MK · 15 July 2024

★★★★★ 1/5

Trustpilot

Unfinished estate

Unfinished estate. Arrogant company just ignores it. Google maps Poppyfield Road Northampton and see for yourself. Estate members have been asking for years for the basic provision of a surfaced road but this is too much to ask Morris homes. Unacceptable.

Mark · 14 July 2024

★★★★★ 5/5

Trustpilot

I visited Morris homes

I visited Morris homes, Wintringham, St Neots to look for our first home. We didn't have an appointment, however, Angela the sales advisor was so welcoming and helpful. We will certainly look to buy a Morris home once we have enough deposit saved as the development looked really great and the homes have a lot of character for new build homes.

Mr · 8 April 2023

★★★★★ 1/5

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Morris Homes - opt out of service charges when buying freehold

Morris Homes - one person has bought the freehold and also managed to get out of paying SERVICE CHARGES - over £200 a year which increases, so there is one solicitor out there that knows where there is a loophole, but how do we find them? The person will not tell us how they did it - probably part of the deal - so I advise everyone to tell solicitors this has been legally done and how do we all do the same?

David · 13 February 2020

★★★★★ 1/5

Trustpilot

If I could give this company zero stars…

If I could give this company zero stars I would. 1 star is definitely 1 too many. Please don't make the mistake I made in thinking this is a reputable company to deal with because they certainly are not. Their customer service is appalling. They will tell you anything to get you to sign up for one of their houses, if your sale takes a little bit longer than expected you are hounded by the sales person. Then god forbid your sale falls through as mine has they will avoid you then at all costs. All I want is my £500 back, which I was told on the day I would get back if there were any problems. I have been avoided, lied to and recently completely ignored. I suggest if you do feel the need to have to deal with this company you do so with wide open eyes because they are not all they make out to be. On the whole a bunch of complete liars.

Samantha · 11 February 2020

★★★★★ 1/5

Trustpilot

Very disappointed with Morris homes

Very disappointed with Morris homes, I thought they were different from the other developers but I was wrong.We have had issues after issues since we moved into our new built. The most recent issue is to so with a product they used in our built which was not strong enough therefore has caused water ingress into our bathroom. Despite asking them to put it right, they have refused stating that it was not reported within 2 yrs.how can one predict progressed effect in an area of the house that is not visible, this is in the loft in the insulation area.

Priscilla · 6 February 2020

★★★★★ 1/5

Trustpilot

Rubbish company discriminate

Im in a wheelchair and a veteran lived here for 4 years in that time my hot water tank has leaked through my roof in the kitchen twice i have 3 kids and no one willing to help since it is obviously poor workmanship and faulty products installed they cant say they arent faulty since after living here a year i had a letter of heatco about a recall on it and to replace sealing rings dont buy through morris homes the only advice they gave me was to spend my own money rectifying there rushed build

Robert · 22 January 2020

★★★★★ 5/5

Trustpilot

We had a great experience looking round…

We had a great experience looking round some of the houses that could be an option for us and Geeta, our salves advisor was brilliant, really helpful and knowledgeable! She made us feel extremely comfortable and gave us all the information we needed and would highly recommend her to anyone looking to buy their next home.

Izzy · 13 August 2023