Trusted Agent profile · Hilton
★★★★★
857 reviews across 3 platforms
Deerwood Fold, Lucas Lane, Hilton, DE65 5FL
Morris Homes Ltd's office in Hilton, at Deerwood Fold, is rated 4.2 out of 5 across 857 reviews on three platforms, including 2 Google reviews rated 5.0.
Every review we hold for the Hilton office, from every platform, shown as written. First names only.
5/5
TrustpilotJess at Shelbourne was fantastic and so…
Jess at Shelbourne was fantastic and so helpful, made everything so easy and communicated with us every step of the way. Had a couple issues but she helped resolve it so quickly really put us at ease. Couldn’t recommend her enough!
5/5
TrustpilotAimee made the experience great
Aimee made the experience great. From the moment we walked in the door, she was kind, helpful, thoughtful, knowledgeable and has supported us every step of the way on our journey to a new home. She is amazing and a credit to Morris Homes. What a wonderful lady. Can't sing her praises enough.
5/5
TrustpilotDr Arowolo
Shelbourne Estate site (part of the Morris Homes Group) is a very good company to do business with, many thank to Jess and Lynne's support, right from beginning to the end they explained everything to me in detail. The property I bought is in Upton area of Northampton, after collecting the keys the both offered after sales advice. I will definitely recommend this company to my friends and family.
1/5
TrustpilotExtremely very disappointed.
We gave heen in our new home now for 14 months. In that time, although initially pleased with the home, we have had 4 or 5 leaks that have caused water to leak through the ceiling into our lounge. Water has run down the walls and into the skirting boards. Our carpet and underfelt is now wet and we have to put up with the damp smell. It has come to the point when we are actually worried to come downstairs in case there is another leak. Morris Customer services have been very good in their response to sorting out the problems but should we have to put up with these problems in a house worth over half a million pounds?
5/5
TrustpilotExcellent experience from start to…
Excellent experience from start to finish. Easy and stress free move with thanks to Jeanette on the sales team. Extremely helpful, informative and welcoming right from the start. We cannot thank Jeanette enough for all the support - would highly recommend!
5/5
TrustpilotMorris Homes The Grange- Great Experience
We recently purchased a property with Morris Homes The Grange Development and part exchanged our existing home with them also.Can praise Claire the Sales Advisor enough, she was very friendly and helpful on the first day we visited the sales office. In addition she explained the various options available to us in terms of purchasing a property, and recommended a conveyancer and mortgage broker. She also kept us up to date on all aspects of the purchase and part exchange and kept things on track. Can’t recommend enough!!
5/5
TrustpilotRuth and Tracey
Me and my partner went to have a chat about the houses on the development, and Ruth and Tracey were absolutely fantastic!! They stayed over for us just to talk us through the ins and outs of the property and were super helpful! They have made us really become motivated to buy and we will definitely be in contact with them again!
5/5
TrustpilotLeft the meeting with a positive feeling
My interaction with Victoria on Tuesday, June 28 at Morris Homes Bartle Meadows was an absolutely brilliant experience. Right from the time, I walked in, she not only made me feel genuinely welcome but also provided the answers to all the queries & issues I had wrt the properties, we are interested in. She came across someone who is knowledgable, confident, warm & professionally friendly. Very impressed.
5/5
TrustpilotLisa at Lathom grange
Lisa has been wonderful at Lathom Grange.Always helpful and has answered all my questions and concerns. We've been very lucky to have her through the process so far. she always responds quickly and nothings too much trouble, thank you.
5/5
TrustpilotBrilliant 1st Class service
We have just bought our first home from Morris Homes at their Trinity Gardens development in Loughborough and we couldn’t be more happier, the service we have received has been first class Jacqui and Maria have been brilliant, especially Jacqui as we dealt with her mostly. As I said this was our first home so we were nervous and didn’t know what to expect, Jacqui was there with us every step of the way from reservation to completion, any questions we had were answered by Jacqui and her team.
5/5
TrustpilotWonderful Experience at St Mary’s Park Penwortham
From start to finish it’s been clear that Morris Homes are a customer focused builder. Carol and Vic at Penwortham have gone over and above on so many occasions, everything from the initial plot choice, through to updating the available tile options, keeping us informed about progress and making the whole experience far less stressful than it could have been. Even with potential delays to the build - the team at Morris pulled out all the stops to get our house completed in time. And what a house. I couldn’t be happier with our beautiful home. High quality fixtures and fittings, a very short snag list (Kudos to Lewis here for getting things sorted so efficiently!) and fabulous after sales service too. Must also mention the brilliant trades on site - polite, friendly and it seems to be a happy positive place. I would definitely recommend Morris, and Carol and Vic to take care of everything you need.
5/5
TrustpilotVery helpful
Tracey was really helpful when we visited. She was able to provide us with key information to support us making a decision and made our experience very pleasant. Thanks!
5/5
TrustpilotClaire our sales advisor was brilliant…
Claire our sales advisor was brilliant from the start. There was no pressure to buy, just lots of information for us to take away and make a decision in our own time. I am impressed by the level of care and support we’ve had from the team on site having never bought a new build before.
5/5
TrustpilotGreat experience at Lathom Grange
Great experience at Lathom Grange. Dealt with Lisa the Sales ExecutiveHer knowledge is exceptional and her friendly manner is so welcoming. Would recommend and we are already getting excited at the prospect of our new home. Many thanks
5/5
TrustpilotGeeta at the Willows in Kineton was…
Geeta at the Willows in Kineton was very informative and understanding. I felt like I could trust her with such a big decision and that she was looking after me and what it’s important to me.
5/5
TrustpilotGood experience
We went to view the Shelbourne Estate at Hunsbury Grange. Lynne was knowledgeable and helpful. We felt like we had plenty of time to ask questions and view the homes without being rushed.
5/5
TrustpilotBartle Meadows Cottam
We visited Bartle Meadows for some information and Julie couldn’t have been more welcoming. A very professional, helpful and efficient service. Thank you
5/5
TrustpilotVery helpful staff
We visited The Orchards to look at the show homes and a nearly-complete house. Rob did an excellent job showing us around and answered all of our questions. The houses look to be finished to a very high spec and the development looks great, but sadly there Isn’t one available in the near future that meets our needs.
5/5
TrustpilotJess and Lynn, a perfect team
Jess and Lynn were a delight to deal with and always supported us in their best capacity. They always came back to us on queries and answered the most mundane questions. Honestly speaking our purchase in the end came down to their support and dealings with us.
1/5
TrustpilotMorris Homes - never buy a leasehold
Never ever buy a leasehold Morris Homes. After buying four years ago I spent years fighting to stop this practise so now newhome owners can buy freehold. Those of us with leasehold are prisoners in our homes - we can't sell. Ground rent £300 a year that goes up every ten years. Service charges - to maintain a small play area/cut grass on edge of estate, that ANYONE can use, over £200 a year and increases with every year. That has to be unlawful. You can't make a change to your home without permission that costs - £100 to homeground to open your file and then it seems £100 a question - which often results in a no you can't do that as you are just a leaseholder. £200.000 and we can't make our homes as we want as we are just leaseholders. WAKE UP everyone as to what is going on. Who is going to change this? Government do not seem interested in the 100,000 homeowners in this trap. What happens when we can't afford, the ground rent and service charges but can't sell our homes? They can take our homes from us.
5/5
TrustpilotAimee at Deerwood Fold, Hilton
Went to see Morris Homes at Deerwood Fold Hilton today. Not a formal appointment but hubby said let's go and look as we've been looking for a new house whilst planning our house sale. Met at the site by Aimee who couldn't do enough for us. Lovely friendly young lady who made us very welcome and couldn't do enough for us. Saw two houses and they were beautiful, just what we're looking for. A beautiful, huge kitchen that couldn't look better if we'd designed it ourselves. Generous lounge and bedrooms too. To be honest, the best we've seen and we've seen a large number of new houses in the area. Aimed took us through the stages of buying and made us feel valued customers despite us being only at an early stage of selling. We're hoping we can sell quickly and move into this lovely development in Hilton. Delighted with it all so far. Andrea and Stephen Charity
5/5
TrustpilotSt Michael’s Park
We have recently moved into our new Morris home at St Michael’s Park. The sales executive Jeannette was really helpful in guiding us through the whole reservation process & kept us up to date on the build and progress of our purchase
5/5
TrustpilotSt Michael’s Park
We have recently moved into our new Morris home at St Michael’s Park. The sales executive Jeannette was really helpful in guiding us through the whole reservation process & kept us up to date on the build and progress of our purchase
5/5
TrustpilotGreenmount Manor Bury
Thanks to Julie at the Greenmount Manor site , competent and nothing too much trouble.
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