Trusted Agent profile

Paxtons Estate Agents Trowbridge reviews

4.8

★★★★★ Excellent

96 reviews across 3 platforms

15 Hackett Place, Hilperton BA14 7GW

Paxtons Estate Agents's Hilperton office at 15 Hackett Place is rated 4.8 out of 5 across 96 reviews on three platforms, including 55 Google reviews rated 4.7. Checked 9 October 2026.

Google logo

4.7 / 5

55

Reviews on Google

This office

Facebook logo

5.0 / 5

36

Reviews on Facebook

This office

Trustpilot logo

5

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hilperton office, from every platform, shown as written. First names only.

5/5

Google

We recently completed our sale and purchase through Paxtons. We expected it to be extremely stressful but the team at Paxtons made the whole process as straight forward and pain free as possible. Charlotte, Sarah, Kate and the team are all personable, knowledgeable and forthcoming with none of the usual jargon that you’d expect from a typical estate agents. They went above and beyond. Would highly recommend to anyone looking to sell/buy a property.

Becca · 17 December 2024

Agent replied · 24 December 2024

Hi, Becca. We are thrilled to learn that you had a positive experience with us!

5/5

Google

Anna has been incredibly friendly and helpful throughout our search for a home in the Trowbridge area. From our first consultation onward, she has demonstrated exceptional expertise and a deep knowledge of the local market. Her attention to detail and prompt responses have been truly impressive. She has patiently addressed all our questions and guided us through the process, ensuring everything runs smoothly. With her assistance, I’m hopeful we’ll find the perfect home soon.

Ashok · 18 September 2024

Agent replied · 26 August 2024

Hi, Ashok. Thank you so much for leaving us a stellar review!

5/5

Facebook

We cannot recommend Paul and his team highly enough. Moving from Devon to Trowbridge and losing the house of our dreams in Hilperton through our buyers pulling out at the eleventh hour was devastating. Paul was so supportive and when we were in a position to buy again, went into top gear to ensure it went through.....within 8 weeks it was ours. Jayne, who liaised between the solicitors was so on the ball, chasing them up as and when it was needed! A very ‘thank you’ to you all, Roy & Jo

Jo · 22 March 2019

Agent replied · 31 July 2023

Thanks Jo! It was an absolute pleasure. We are all delighted that you got there in the end. It’s good to be near the family no doubt! I will pass on your very kind words to Jayne. All the very best in your new home. Paul and the team at Paxtons.

5/5

Google

Paxton's were fantastic from start to finish. From the initial meeting with Sarah Jane she outlined everything I could expect from them and they were true to their word. They organised plenty of viewings, always provided feedback, gave regular updates, were happy to explain their processes, were always happy for you to pop in for a chat and quickly ironed out any issues that a potential buyer had. The whole team were involved and they did a brilliant job. Their local knowledge and personal friendships with a vast array of local businesses was invaluable to my sale. I can highly recommend Paxtons

Jane · 18 September 2024

Agent replied · 25 October 2024

Hi, Jane. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Trustpilot

An amazing experience!

An amazing experience throughout. My partner and I were updated throughout the whole process, even when we weren’t receiving anything from our solicitors. Jayne was particularly helpful and also responded very promptly! We can’t thank you enough, as first time buyers it’s very appreciated.

Imogen · 2 June 2025

5/5

Google

A fantastic experience throughout the whole buying process. Jayne was amazing and kept us updated throughout; she responded quickly and supported us the whole way through. As first time buyers, we really appreciate all the extra effort you all put in!

IMOGFIT · 15 June 2025

5/5

Google

Charlotte and the team have been an absolute pleasure to work with and have provided help and support above and beyond their requirement as an estate agent. I would have no issues at all in recommending Paxtons.

Carrie · 14 April 2024

Agent replied · 26 August 2024

Hi, Carrie. Your feedback is highly appreciated. Thank you so much for the review! All the best for the future to you and your team.

5/5

Google

Paxtons were amazing on a recent sale. They were kind, considerate and very caring at a difficult time. Their dedicated sales progressor was second to none. She made regular contact with all parties and made everyone aware of what was happening and shall I say, concentrated minds. All in all, an amazing company to deal with. Thanks to all who work there.

Jane · 21 May 2024

Agent replied · 26 August 2024

Hi, Jane. We are thrilled to learn that you had a positive experience with us! We would all wish you the very best for the future and hope that we might be canal boats passing in the night when you are next on the K & A.

5/5

Facebook

Paxtons provided a fantastic service throughout. They found a buyer in less than 24hours and Jayne kept us updated on a regular basis without having to be chased. She was brilliant! Paxtons definitely stood out amongst the agents involved in our chain. Would highly recommend. Thanks Paul and your team .

Mary · 3 December 2019

Agent replied · 31 July 2023

Thank you Mary - hope you're settling into your new home - have a lovely Xmas x

5/5

Google

Fantastic experience selling my property through Paxtons. After finding a buyer, they continued to work tirelessly, chasing other parties and keeping us informed throughout a complicated move with shifting deadlines. I can't imagine our move going ahead without this level of support, thank you to the Paxtons team. I will certainly be recommending you to friends and family

Seb · 21 May 2024

Agent replied · 26 August 2024

That is lovely Seb. Thank you so much for your very kind words. We would all wish you the very best for the future.

5/5

Google

An amazing, professional and outstanding service from Paul, Holly, Debbie and Natalie. We recently sold and purchased a house with Paxtons Estate Agents, Paul and his team were absolutely brilliant, extremely professional, polite and so values driven that we immediately felt we had found friends as oppose to just commissioning a service. Nothing was ever too much trouble and even when our first buyer pulled out, the effort Paul and the team put in ensured we sold again quickly. Paul prides himself on getting to know his clients and to truly understand what they want, he did this with us and the proof of this is the house we now own and love, he chose! We had not seen our house as it was only just coming to market, we were actually looking to move to a different town but when Paul saw it, he knew it was the house for us. After convincing us to view the property, we fell in love with it upon walking through the door and put the full asking price in whilst in the house! Paul absolutely got it right and we will always be grateful to him for that. We have recommended Paxtons to many people and will continue to do so, we have bought many houses but have genuinely never had such a great service. Quite simply, if you want to buy or sell a property don’t look anywhere else, we will only ever use Paxtons from this point forward. Thank you Paxtons, you have been absolutely brilliant. Steve and Helen Cox

Helen · 14 April 2019

5/5

Google

Paul and his team have been nothing short of amazing right from the very start of the sale of my property. Paul has a great deal of local knowledge and is valued based in his approach, he completely understood my situation and the level of communication was fantastic. I would recommend Paxtons to anyone wanting to sell, they went above and beyond my expectations of an estate agent. I can't thank Paul and the team enough for the way they handled my sale.

Nicola · 14 April 2019

5/5

Google

I can highly recommend Paul and his team, having used both his rental and sales teams. As I don’t live in the area though currently rent out a property through them and have done for years it’s the only agents I found that go that extra mile. Always in contact and always go above and beyond what you would expect. Having just sold a property within the last month Paul and his team were relentless in the efforts to keep the chain moving. Keep up the great work.

Alan · 14 April 2019

5/5

Facebook

I recently used Paxtons to sell my house on Paxcroft Mead. I found them ideally located on the estate which I think help gives them the edge over sales in the area, which was proven by them selling the house in good time, even during a seemingly quiet period. I found Paul and his team very polite, knowledgeable, helpful and communicative, which led to a pleasant and professional experience. I would recommend Paxtons to others, in particular to anyone buying, selling or renting a house on the estate. Thanks again!

Roger · 29 May 2017

5/5

Facebook

We have just sold our house through Paxtons. Paul and the team have been fantastic, they are the type of Estate Agent that everybody would wish for. They are professional, caring and truly moral people. They are patient and can always spare you 5 minutes whether it is in or out of working hours. Selling our house through Paxtons has been a great and stress free experience which was everything that we could have hoped for. Many Thanks Paxtons for all your help!

Becky · 17 December 2016

5/5

Facebook

We have just recently moved to Paxcroft and have had the pleasure of dealing with Paul and his team for the purchase of our new home. Everything went very smoothly, and it was obvious that Paul not only looked after us, but made sure the guys whom we were buying the house from had a great experience too. We are very happy to recommend Paxtons - great service, great team of people and a great reputation. We will happily use them in the future, should we decide to move again.

Helen · 5 October 2016

5/5

Facebook

Paul and the team were a pleasure to work with. Really friendly people and the entire selling process felt very personable and not at all cold and business-like as many other local agents. Would highly recommend!

Emma · 28 October 2021

Agent replied · 31 July 2023

Thank you Emma, we enjoyed working with you and wish you all the best in Scotland!

5/5

Facebook

We recently purchased a house with Paxtons and would thoroughly recommend. Jayne the Sales Progressor is just amazing! The service she alone provided along with her communication throughout the whole process was outstanding. Big thumbs up from us!

Bex · 7 December 2020

Agent replied · 31 July 2023

Was a pleasure working with you Bex - so glad you're in your new home in time for Christmas. Enjoy x

5/5

Google

Paxtons staff have been super helpful from start to finsh. Their financial lead, Jayne worked consistently by contacting both parties each week to make sure it was a smooth house transfer/handover. I would definitely recommend them as a trustworthy Estate agent.

Tom · 17 November 2024

Agent replied · 12 November 2024

Hi, Tom. We are super thrilled to learn that you had a positive experience with us. We would all wish you the very best for the future.

5/5

Facebook

We recently sold our house via Paxtons, service was very professional and friendly Paul and his team ensured there was a smooth transitional period between selling our house and helping us find short term accommodation in there rented sector Paul and the team are extremely helpful, great communication and always at hand to answer any questions any time of the day If I was to sell again I would not hesitate to use them 5*

Jon · 25 October 2016

5/5

Google

House sold in less than a week. All staff at Paxtons were very friendly and helpful and i would recommend them for your house sale. I was kept updated with progress weekly/daily if needed. Thanks

Andy · 17 December 2024

Agent replied · 11 December 2024

Hi, Andy. Thank you so much for leaving us a stellar review!

5/5

Google

Everyone at Paxtons were very helpful throughout the buying process and would highly recommend. Shout out specifically to Sarah-Jane Bell who we viewed our property with twice and remembered a promise to our little one - very much appreciated :)

Jess · 18 September 2024

Agent replied · 26 August 2024

Hi, Jess. We are thrilled to learn that you had a positive experience with us! Sarah-Jane is very happy to hear your lovely comments.

5/5

Trustpilot

Not much to say but amazing service…

Not much to say but amazing service throughout our house purchase. I know we were a massive pain in the butt with the amount of chasing we did but I cannot fault Jayne, she was absolutely fantastic, very professional and really helped push everything through even with a very frustrating solicitor!

Charley · 10 March 2025

5/5

Facebook

Excellent customer service, Paul , Holly and team, helped keep us sane, through a house move in August this year!10/10!!Paul definitely, went that extra mile, to see it through!

Caroline · 17 December 2018

Agent replied · 31 July 2023

Many thanks Caroline. We all hope that you have a lovely Christmas in your new home!

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Questions about Paxtons Estate Agents Trowbridge

How many reviews does Paxtons Estate Agents Trowbridge have?

Paxtons Estate Agents's Hilperton office has 96 reviews across three platforms: 55 on Google, 36 on Facebook, 5 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Paxtons Estate Agents Trowbridge's rating?

Paxtons Estate Agents Trowbridge is rated 4.8 out of 5 across all 96 reviews, and 4.7 out of 5 on Google from 55 reviews, checked 9 October 2026.

Where is Paxtons Estate Agents's Hilperton office?

Paxtons Estate Agents Trowbridge, 15 Hackett Place, Hilperton BA14 7GW.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.