Nupad Sales and Lettings reviews

★★★★★ 5/5

Google

We deal with lots of estate agents and NuPad have by far been the smoothest to deal with. …

George · 16 April 2024

★★★★★ 5/5

Google

Great experience using the NuPad Lettings agency. Staff including Amy Foale were extremely professional and helpful which made the process straightforward and enjoyable. Would recommend other students to search for properties through this agency.PositiveProfessionalism

Imani · 23 October 2020

★★★★★ 5/5

Facebook

Back in the day I was student tenant. I promised myself, at the time, that if one day I became a landlord I would do everything reasonably possible to ensure that my property was well maintained, fully up to spec and that my tenants were treated with fairness and respect. I was delighted to find NuPad who have always shared this approach; and for almost 10 years have given me excellent advice and top quality professional service - at a very fair price.

Jon · 20 January 2021

★★★★★ 1/5

Google

They are renting out properties in residential areas full of families and eldery people to students who stay up screaming until the early hours and they make no effort to control or even contact them. Thank you for making so many people's lives unbareable.

Jack · 23 October 2021

★★★★★ 5/5

Google

Very Professional, Showed us the property on the agreed data and time, all the paperwork so far has been smooth and easy, they have been a real delight to deal with, I am really looking forward to moving into out new home.PositiveResponsiveness, Professionalism, Value

Steve · 23 October 2021

★★★★★ 5/5

Facebook

Today I have had some bathroom work done by Carl Taylor contractor along with his colleague both of them are hard workers they have done very professional tidy work I am really amazed thank you and thank you and special thanks to the agency Nupad really appreciate it

Hodan · 18 November 2020

★★★★★ 1/5

Google

Last year, me and all of my friends that I knew who used this company for accommodation were leeched off hundreds of pounds each from the deposit. Yes, they take the inventory with a third party but there's clearly something shady going on; early on when we moved in we reported things that were broken in the house and we were told it was going to get fixed, but by the end they were never fixed and we were sent an email saying 'this is what the inventory company said you you are responsible for' and we were charged for them and loads of other random things like marks on walls that none of us remembered or believed existed, but we felt powerless because we couldn't prove it. We didn't even get an inventory till about a month after moving in, just make sure you take pictures of EVERYTHING when you first move.

Basket · 23 October 2020

★★★★★ 5/5

Google

After a bad experience of student renting this year with another agent I was so nervous finding another house this year but NU pad were so helpful from the start ! Amy in particular was so quick finding viewings for us even when we lost a housemate and had to change the amount of rooms we were looking for she’d found us a whole bunch of nice houses the next day. The whole team are very friendly too and we’ve found a great house for our last year at uni ! Couldn’t recommend NU pad to students enough !

Maddie · 23 October 2020

★★★★★ 5/5

Facebook

Amy and the team were so helpful getting all our viewings booked in for one afternoon and were so on it with helping us get the perfect house secured for us for next year!

Aimee · 30 January 2020

★★★★★ 5/5

Google

I deal with many letting agents and NuPad have been great every time. Whenever I contact Sadie she responds quickly and efficiently, nothing is to much trouble and my queries are always dealt with immediately.

Debbie · 23 October 2022

★★★★★ 1/5

Google

Highly unprofessional agents. I have recently made a complaint to them regarding loud noises from music, partying, shouting and yelling in a quiet neighborhood where they have rented rooms to some unprofessional studnets which are causing a havoc with their anti social behavior. Numerous complaints have been made but nothing is sorted out and we are still going through sleepless nights because of the loud noises which go after midnight almost everyday. When I called them about this issue, the lady on the phone was super rude and wanted to end the conversation without giving me an assurance that this will be sorted. Rate you Zero (0)for professionalism and for renting rooms to people who are causing trouble to others.

Simarjot · 24 October 2019

★★★★★ 5/5

Google

Rented with Nupad for 2 years and they've been very supportive and clear with everything they do. Haven't had a single issue with their service and would highly recommend them to any students looking to rent a property.

Viresh · 16 April 2024

★★★★★ 1/5

Google

I wouldn't recommend this agency. I agree that they have a nice variety of houses in the area, however their services are overpriced. They will be nice to you before you sign the contract, but once you've done it, they are pretty useless.

Liza · 24 October 2017

★★★★★ 5/5

Google

I have always found the team at NuPad to be warm, friendly and focused. I have been particularly impressed with their hands-on approach to managing my property - offering support & advice as required and dealing with tenant's concerns on a timely basis.

Lee · 24 October 2017

★★★★★ 5/5

Facebook

I would most definitely recommend nu pad. As a landlord I cannot praise Carol and her team highly enough. They are FFE, fast friendly and efficient.

Steve · 16 July 2018

★★★★★ 5/5

Google

Excellent service from NuPad! Carol, in particular was very helpful and forthcoming with support and advice throughout the entire process letting my property in Uxbridge. It is refreshing to work with an agent who gives honest, realistic advice and understands my requirements.

Rebecca · 24 October 2017

★★★★★ 1/5

Google

I wouldn’t trust my house with a company that can’t even respect a “No junk” mail sign. Respect my privacy and my property!

Rui · 23 October 2022

★★★★★ 5/5

Google

Unbelievable gaff, lovely kitchen with beautifully spacious garden. Very big living room area with lovely bedrooms aswell. Can’t thank Nupad enough for letting BUAFC stay for the year.

Lewis · 27 July 2024

★★★★★ 5/5

Google

A Very lovely new and modern looking property which was great for the price and very helpful members of the nupad team which helped us move in smoothly.

Jimmy · 27 July 2024

★★★★★ 5/5

Google

The maintenance team are brilliant came round as soon as we called excellent service karl was especially helpful ! 😊 …

Kitty · 23 October 2022

★★★★★ 1/5

Google

Avoid and do not deal with them. Completely unprofessional. Properties full of mold and hidden dirty crockery from previous tenants. They supply vacuums and white goods that are faulty and try to hold onto your deposit despite giving the property back in a better condition than recieved ignoring any provided photo evidence.

Coleen · 23 October 2022

★★★★★ 5/5

Facebook

Really helpful and quick to answer any questions about securing our house, Amy was especially great would recommend

Sol · 30 January 2020

★★★★★ 5/5

Google

Highly recommend Sadie and the team at NuPad. Professional, Knowledgeable and friendly. Fantastic service all round.

Lady · 24 October 2019

★★★★★ 5/5

Google

It has been a pleasure my dealing with Nupad the last 8 years. From the first day moving to my rented property the teams had dealt with any matters swiftly and professionally. I am very happy to recommend Nupad without any second thought.

Gizachew · 16 April 2023