Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy husband and I are overseas landlords and needed someone we can trust to manage our property. We initially entrusted our home to a well-established company but were extremely dissatisfied with their ‘service’ and exorbitant fees.
Following this experience, we decided to entrust the management of our property to MCB Real Estate, and we have had nothing but great service. Simran and her team have gone above and beyond to ensure that our property is well managed. We receive regular updates which allows us the peace of mind so vital when living on the other side of the world. Our tenants, after having almost no contact with the previous estate agents, have also reported being very pleased with the friendly and supportive service provided by Simran and MCB Real Estate.PositiveResponsiveness, Quality, Professionalism, Value
Bhavna · 25 October 2021
Agent replied · 24 October 2024
Hi Bhavna,
Thank you for your kind words! We are pleased that you enjoyed your experience with MCB Real Estate.
Many thanks,
Simran
★★★★★ 5/5
GoogleI was in need of a tenant and i was referred by a friend to MCB Real Estate, what can i say. I am very impressed with how professional and responsive they have been throughout my dealings with them. They managed to find a suitable tenant in a short period of time. A massive thank you to Simran and Farwa on there brilliant customer service skills. Thank you.PositiveProfessionalism
Randeep · 25 October 2021
Agent replied · 24 October 2024
Hi Randeep,
Thank you for your kind words! We really appreciate it.
Many thanks,
Simran
★★★★★ 5/5
TrustpilotI was in need of a tenant and i was…
I was in need of a tenant and i was referred by a friend to MCB Real Estate, what can i say. I am very impressed with how professional and responsive they have been throughout my dealings with them. They managed to find a suitable tenant in a short period of time. A massive thank you to Simran and Farwa on there brilliant customer service skills. Thank you.
Randeep · 20 September 2021
Agent replied · 23 October 2024
Hi Randeep,
Thank you for your kind words! We really appreciate it.
★★★★★ 5/5
TrustpilotExcellent Customer Service
We have rented a property from MCB and Farwa was absolutely lovely when showing us round and really helpful with any queries we had during the process of applying for the property. She drove an hour to the property when we asked if we can do some measurements before the tenancy period started. When we moved in a few things weren’t working but Farwa immediately resolved the problem which I think is fantastic. We are very happy in our new home and Farwa made it an easy and stress free process. We also appreciate with her quick response with problems occurred in the property. She will also follow up afterwards just to check if problems got resolved. Thanks for all the help.
Kin · 25 October 2022
★★★★★ 5/5
GoogleJust moved in to my new place and I'm very happy with how everything went, Harmeet was my agent and so far the best one I've seen to be honest. Everything went quite smooth and now I'm enjoying my new garden :D
Nadia · 25 October 2022
Agent replied · 24 October 2024
Thank you for your kind words Nadia, i am glad you enjoyed the experience with MCB!
★★★★★ 5/5
GoogleReally great service! Easy communication and felt comfortable with getting all the details sorted. Harmeet was very helpful and clear which meant everything was completed for the day I moved in. Would recommend for anyone looking in this area.
Katelyne · 25 October 2022
Agent replied · 24 October 2024
Thank you so much Katelyne, hope you're having a lovely stay!
★★★★★ 5/5
GoogleMCB Real Estate were extremely professional from the offset. Simran kept me up dated throughout the whole process. She handled all the viewings, was an excellent negotiator and responding quickly to texts and calls. I cannot recommend her and the team highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Rav · 25 October 2021
Agent replied · 24 October 2024
Dear Rav,
Thank you for taking your time out to write a review. I am pleased your experience with MCB Real Estate has been a positive one.
Kind regards,
Simran
★★★★★ 5/5
GoogleMCB Real Estate Agents were absolutely brilliant from contact to securing property. They were always polite on the phone, on time at properties and took their time with viewings. MCB came up head and shoulders above the local competition. 5 star service. Would definitely recommend!!PositiveProfessionalism
Wale · 25 October 2021
Agent replied · 24 October 2024
Hi Wale,
We truly appreciate your kind words!
Please do not hesitate to contact us with anything in the future.
Many thanks,
Farwa
★★★★★ 5/5
TrustpilotMCB Real Estate Agents, Top notch !!
MCB Real Estate Agents were absolutely brilliant from contact to securing property. They were always polite on the phone, on time at properties and took their time with viewings. MCB came up head and shoulders above the local competition. 5 star service. Would definitely recommend!!
Wale · 24 September 2021
Agent replied · 23 July 2025
Thanks for sharing your experience Wale! We really appreciate it
★★★★★ 1/5
GoogleI didn't have a good expereince with them as I found them less responsible, reliable and with less professionalism. I was misled about the process of renting a property and as a result I lost the chance to rent the property I liked. I had seen so many times properties gone as I was told that someone viewed before us have taken the property so no more viewing to be done.
This time aroun I was FIRST to view the property and knew that I had to act quickly but told to "apply through the process" . On other hand they accepted a deposit was from someone who viewed after us.
I wouldn't recommend MCB estates to anyone who wants a professional and trustworthy service.
Game · 24 March 2023
Agent replied · 24 October 2024
I am sorry to hear about your experience. The first applicant to visit the property cannot be given preference if multiple viewings are scheduled for the same day. Instead, we must offer each applicant an equal and fair chance. You weren't chosen by the landlady in this scenario, and we can only accept one holding deposit from the candidates who expressed their interest. Sadly, we were unable to make the final decisions, therefore this was a choice that was out of our hands.
★★★★★ 5/5
GoogleGreat experience!
They are have very friendly and cooperative staff, especially Farwa Mehmood and Simran Gill.
They were very kind and polite. I shall surely recommend MCB to my other friends and relatives.
Thank you for all your support.PositiveResponsiveness, Quality, Professionalism, Value
Shaikh · 25 October 2021
Agent replied · 24 October 2024
Hi Zubina, thank you for your polite review. Feel free to contact us again whenever you have any further property needs and we will be happy to help.
MCB Real Estate Team
★★★★★ 5/5
GoogleI work as a Concierge on an upmarket residential building in Central London where I deal with Estate Agents on a daily basis,some of which I shadow during viewings at the property,others I interact often which in itself gives me an insight to the goods and bads happening when one looks for a new place they will call home.
I just settle in to a new place.
I search relentlessly for a couple of months, dealing with my fair share of Letting companies and Estate Agents along the way and I have to tell you all that the service and professionalism provided and demonstrated by MCB Real Estates and its staff was outstanding throughout.
From the consistent support overcoming hurdles to the timely and efficient schedule of viewing,contract exchange and check-in I have nothing less than praises and appreciation for their diligence and hard work.
Am absolutely delighted with the experience and if in need,in the future they will be my first port of call.
Meanwhile I wish them outstanding success as we all need professional and competent people on all walks of life and I can not recommend them more to anyone facing relocating or looking for the first step on the housing ladder.
Consider contacting MCB Real Estate and rest assured you are in good hands.
To the MCB staff.....
THANK YOU FOR ALL YOUR HELP!PositiveResponsiveness, Quality, Professionalism, Value
Marcello · 25 October 2022
Agent replied · 24 October 2024
Hi Marcello,
Thank you for your kind words. We really appreciate it and are glad you enjoyed your experience with MCB Real Estate.
★★★★★ 5/5
GoogleService is nice. Simran and Harmeet is very helpful, nice and polite. She responds to phone calls very quickly all the times and so patience. Thank you
Teja · 24 March 2023
Agent replied · 24 October 2024
We truly appreciate your kind words Teja!
★★★★★ 5/5
GoogleI had the best experience with MCB real estate. Harmeet was a great help throughout the process. She went above and beyond and made the entire process simple.
Rahul · 25 October 2022
Agent replied · 24 October 2024
We truly appreciate your kind words Rahul!
★★★★★ 5/5
GoogleMy experience with MCB real estate was amazing, and working with Harmeet was especially great. The process was very smooth and simple. Thanks!
Radoslav · 24 March 2023
Agent replied · 24 October 2024
Thank you so much Radoslav, hope you're having a lovely stay!
★★★★★ 5/5
GoogleVisited MCB real estate as I needed help renting out one of my properties. The staff was very professional and informative, without delay they visited my property and started the viewing process. They kept me up to date with viewing and how they was going and assured me they would choose the most reliable tenant who came forth. The whole process was a expeditious and I have had no issues with leaving my property in the hands of Farwa and Simran and my property is now rented out!
Shout out MCB Thanks again defo recommend to all.PositiveResponsiveness, Quality, Professionalism, Value
Adam · 25 October 2021
Agent replied · 24 October 2024
Thank you Adam for choosing MCB Real Estate for your property needs.
★★★★★ 5/5
GoogleThe team at MCB are excellent at handling property, but beyond that they are ethical. The charges and services were clear from the start, the timescales promised were kept to tightly and the communication was second to none. At no point did I feel I wasn’t in the loop with what’s happening with constant updates of the things that matter. The key is that I felt that MCB understand how stressful certain aspects can be, and then go above and beyond to alleviate said stresses.PositiveResponsiveness, Quality, Professionalism, Value
Simrath · 25 October 2021
Agent replied · 24 October 2024
Hi Simrath,
Thank you for your kind words! We are pleased that you enjoyed your experience with MCB Real Estate.
Many thanks,
Farwa
★★★★★ 5/5
TrustpilotFarwa is one of the main reasons i love…
Farwa is one of the main reasons i love this estate agency. Such an amazing person, she’s extremely helpful and polite. Shes very responsive and would do anything to serve your needs.
Farkhunda · 20 September 2021
Agent replied · 23 October 2024
Hi Khaleel,
We truly appreciate your kind words!
Please do not hesitate to contact us with anything in the future.
Many thanks,
Farwa
★★★★★ 5/5
GoogleExtremely professional and trustworthy. Simran and her team explained every step of the process and kept me informed during the process. MCB are very responsive and offer a far superior level if service than other estate agents I have used in the past. Would recommend to anyone looking to rent.
Satish · 24 March 2023
★★★★★ 5/5
GoogleFarwa and Simran were very professional and efficient. They made the whole process very easy and I would highly recommend their services.PositiveResponsiveness, Quality, Professionalism, Value
Noreen · 25 October 2021
Agent replied · 24 October 2024
Hi Noreen, thank you for your kind review. We are delighted you were pleased with our services.
MCB Real Estate Team
★★★★★ 1/5
GoogleI have booked a viewing for a next day, and I was told I will receive the full adress for the property viewing shortly. I waited and I never received the adress for the property viewing that was confirmed by the advisor. I have tried calling but no one answer. Also, I have emailed but no one got back to me. Really unprofessional. I don't know why they think that they have the right to loose others time.
Karolina · 23 March 2024
★★★★★ 5/5
GoogleThis is the first time we are with MCB and the experience has been really good! Farwa was our real estate manager and she was so professional and helpful!
Dipali · 23 March 2024
★★★★★ 5/5
GoogleFantastic agent. Simran went the extra mile and her professionalism and customer service is A**
I would highly recommend MCB PropertiesPositiveResponsiveness, Quality, Professionalism
Celia · 25 October 2021
Agent replied · 24 October 2024
Hi Celia,
Thank you for your kind words, we really appreciate it!
Many thanks,
Simran
★★★★★ 1/5
GoogleIf you are renting a house through mcb, make sure you don't give them holding deposits. When you go to give them papers or talk on the phone, they will not tell you that the deposit is non-refundable.
Will email you and if you haven't read the email word for word and for some reason your reference has failed or you can't rent a house then viewing will cost you £400.NegativeQuality
Anjum · 25 October 2021
Agent replied · 24 October 2024
Hi Anjum,
We are sorry to hear about your experience. When requesting your holding deposit we send an email that clearly states the holding deposit is non-refundable if the references were to fail as a result of misinformation from the applicant's side.
We are an agency who prides itself upon working with our clients, as such, we have helped you the best we can on this occasion.
If you would like to discuss this further, please contact us on 0208 813 6090 or email us at enquiries@mcbrealestate.co.uk, we would be happy to help.
Thank you
Simran
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