5/5
TrustpilotGreat experience
The whole purchasing journey was a streamlined and smooth experience making one of the most important purchases a pleasure and taking out so much of the normal stress.
Trusted Agent profile
Berkeley Homes reviews
★★★★★
501 reviews across 1 platform
Oakhill, Tonbridge Road, Hildenborough TN11 9EW
Berkeley Homes's Hildenborough office at Oakhill is rated 3.8 out of 5 across 501 reviews on 1 platform. The 501 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Hildenborough office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotAVOID TOOK MY MONEY AND DIDNT HEAR…
AVOID TOOK MY MONEY AND DIDNT HEAR ANYTHING! LOST MY SALE AND LOST MY MONEY! PAY A LITTLE MORE AND USE SOMEONE BETTER!
5/5
TrustpilotHighcroft development Wallingford
We have recently moved into our new house built by the Berkeley group. The whole process,to date, including moving in has been straightforward and relatively stress free.
4/5
TrustpilotGreat product but felt that a more…
Great product but felt that a more in-depth first time buyer criteria should have been used. As a result I lost invaluable time in exchanging my contracts.
5/5
TrustpilotSales person provided excellent…
Sales person provided excellent information to each flat setup. And detailing all facilities inside/outside of the building.
5/5
TrustpilotPoints are clear and practical to…
Points are clear and practical to reflect customer’s experience on the whole process.
5/5
TrustpilotBerkeley Homes do it right
Berkeley Homes really helped us to settle in quickly and to start really enjoying our new property in its perfect location
5/5
TrustpilotGreat sales and especially aftercare…
Great sales and especially aftercare team! Sarah C - thank you very much for your professional and outstanding customer service received! 5 Stars!!! ⭐️⭐️⭐️⭐️⭐️
5/5
TrustpilotAn outstanding level of customer service for a reputable developer.
The post sale and customer service teams were great. They were extremely responsive, friendly and helpful.
5/5
TrustpilotI’m satisfied with the process of buy…
I’m satisfied with the process of buy an apartment from Berkeley Group, especially for Debbi’s efficient communications and support. Thanks!
5/5
TrustpilotAlways keep me updated during the…
Always keep me updated during the purchasing process, quite impressed by that.
5/5
TrustpilotTake good care of customers’ need and…
Take good care of customers’ need and feeling, while at the same time providing professional and efficient service.
1/5
TrustpilotDO NOT BUY
DO NOT BUY, they produce dangerous homes, just Google Worcester Park Fire. They are not taking any responsibility for their shoddy work. Please trust us
5/5
TrustpilotWonderful experience
Berkeley has excellent customer service team.Sarah and Hannah are very helpful and professional. I really appreciate it. Highly recommended.
5/5
TrustpilotGreat customer service
Great customer service, very helpful and quick to answer any questions. Bought new build off plan, home was perfect on arrival.
5/5
TrustpilotHappy purchasing from Berkeley
I am very impressed by purchasing property from Berkeley as the purchasing journey went smoothly. Especially, the excellent service from Natalie.
5/5
TrustpilotQuality Developer
We had a great overall experience with buying our first home with the Berkeley Group. Quality developer with high standards for both their product and service.
5/5
TrustpilotGreat team work
Great team workGreat service Great costumer serviceEveryone is very nice and prompt to help
1/5
TrustpilotLots of corners cut in system…
Lots of corners cut in system engineering leading to pre-mature boiler failures. Improper installation. Recommend independent review if engineering before purchase.
5/5
TrustpilotExcellent investment experience from…
Excellent investment experience from Berkeley Group, a good sense of quality and security of the property, world class standard of property development and customer services team.
5/5
TrustpilotI had a smooth legal and practical…
I had a smooth legal and practical completion and handover with the professional, kind and responsive assistance of Berkeley’s people.
5/5
TrustpilotSmooth and attentive all the way…
Smooth and attentive all the way through the process. Top marks to all Berkley colleagues 👏
5/5
TrustpilotMiles better than most new build developers
Miles better than most of the new build developers out there! Very few snags and quick to fix them.
5/5
TrustpilotReview
Yes, it is very good. The sale team is very helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Berkeley Homes
How many reviews does Berkeley Homes have?
Berkeley Homes's Hildenborough office has 501 reviews across 1 platform: 501 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Berkeley Homes's rating?
Berkeley Homes is rated 3.8 out of 5 across all 501 reviews, checked 9 October 2026.
Where is Berkeley Homes's Hildenborough office?
Berkeley Homes, Oakhill, Tonbridge Road, Hildenborough TN11 9EW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.