Slades Estate Agents Highcliffe reviews

★★★★★ 5/5

Google

I recently sold my property through Slades in Highcliffe and couldn’t be happier with the experience. From the very first meeting with James for the valuation, the process was straightforward, honest, and completely transparent. Everything was explained clearly, with no hidden small print, which immediately put me at ease. Throughout the sale, James and Freddie kept us regularly updated. Their communication was empathetic, clear, and realistic at every stage. Selling a house can be stressful, but James made the whole process feel effortless, keeping us calm and confident from start to finish. I would highly recommend Slades in Highcliffe to anyone looking for a prompt, honest, and efficient estate agent. Thank you, James and Freddie, for making this such a positive experience!

Muyiwa · 28 November 2025

★★★★★ 5/5

Google

From the very beginning of the process, James and Freddie at Slades Estate Agents have been absolutely outstanding. Their professionalism, communication, and genuine care have shone through every step of the way. Selling a home can be stressful at the best of times, but for me, it came during one of the most challenging 12 months of my life. Knowing that I could always pick up the phone and speak with James made such a difference, he was never too busy to listen, offer reassurance, or provide thoughtful guidance. What stood out most was not just their expertise, but the human touch they brought to the entire process. Both James and Freddie treated me with empathy, patience, and respect, and they went above and beyond to make sure everything went as smoothly as possible. At no point did I ever feel like a burden or that anything was too much trouble for them, every call, every question, and every concern was met with warmth and understanding. Their commitment, professionalism, and personal support were exceptional from start to finish, and I truly couldn’t have asked for more. I am deeply grateful for everything they have done, both in achieving a successful sale and in the way they supported me personally throughout. I would not hesitate to recommend Slades Estate Agents, especially James and Freddie, to anyone looking to sell their home. They are a credit to their profession, and I will always be thankful for the care and dedication they showed me during such a difficult time. Thank you both, so very much

Ben · 28 November 2025

★★★★★ 5/5

Google

Having recently sold through Slades I only have praise for James and the whole team. James was very efficient and always went the extra mile, listening to all our concerns and reassured us when we felt disillusioned. Freddie was always very professional and was very good at updating us with feedback when we had people viewing. The sale eventually went through very smoothly in a difficult market and I can't thank them enough. Will definitely recommend and use again if we think of moving on.

Jasmin · 30 August 2025

★★★★★ 5/5

Google

We researched several estate agents in our area and we chose Slades in Highcliffe because they were extremely efficient, gave us excellent advice, went above and beyond with helping us to achieve a sale and market our house with great attention to detail and constant communication and contact. James and Alex both worked with us in a friendly and professional manner and even started to market the house before the advertising went live on the website. The amount of photos and the virtual tour showed the house off really well. The sale went through smoothly even though it was in a chain of 5 properties and was not stressful as we knew that James and Alex were there to oversee everything so we didn't have to worry. Based on the service we received we would definitely recommend them.

Jill · 15 April 2025

★★★★★ 5/5

Google

James and his colleagues at the Highcliffe branch were great, they marketed the property well and in a difficult financial climate they managed to get people through the door and provided feedback after every viewing. James was always on the end of the phone for any questions and facilitated the sale through to conclusion. Wouldn't hesitate to recommend.

Marc · 30 August 2025

★★★★★ 5/5

Google

This is a slightly premature review, but I wanted to share my latest experience with Highcliffe Slades. During lockdown I bought and sold through them under very difficult circumstances. They were excellent, helpful and always considerate throughout. More recently, even though it wasn’t their job, they kindly dropped my keys off to me from my rental property because I wasn’t very mobile at the time. That small act of kindness meant a lot. I would Highly recommend

Sarah · 12 April 2026

★★★★★ 5/5

Google

Many thanks for all your help in selling our Fathers Flat in Highcliffe. I would recommend 100%. On our first meeting I understood that they had a great knowledge on all aspects of the Sale. (Much more than I had). Big Thank you to James and the team at the Highcliffe office.

Tak81 · 12 June 2025

★★★★★ 5/5

Google

My experience with Slades has been exceptional. James undertook a probate valuation & kept in touch (which made me think he is organised & tenacious, useful for the sale). The photos taken were complimentary to the property; Alex is attentive & focused. The communication has been effective, trustworthy, straightforward, knowledgable. I’ve received professional support in a difficult circumstance, which I am most grateful for. Negotiations very well handled. The sale has completed faster than we all expected! I am delighted with the service I have received from Slades, Highcliffe. I recommend very highly.

Gayle · 20 November 2023

★★★★★ 5/5

Google

James and the team at Slades are amazing and make the whole sale process so much better. Expert advice, great support and honest feedback. James understands the local market and is always on hand for support and information. I wouldn’t hesitate in recommending Slades.

Jessica · 15 April 2025

★★★★★ 5/5

Google

We purchased a property back in June through Slades and can honestly say that they helped make the whole process a lot easier and less stressful. Both James and Ben were amazing during the whole process from viewing to completion. They always replied to any queries promptly and went out of their way for us even to going round to the property to measure up some things for us as we live 2 hours drive away. Very professional, friendly and helpful.

Lynsey · 10 October 2022

★★★★★ 5/5

Google

We have had excellent service from Ben and the rest of the team at Slades right from the moment of booking the viewing to completion. Ben has been happy to help us when further information was needed, and often knew how far along the purchase process we were before we even did ourselves. Couldn't be happier and would highly recommend Slades @ Highcliffe if your selling or buying in the area.

SH · 8 April 2023

★★★★★ 5/5

Google

We have had excellent service from Ben and the rest of the team at Slades right from the moment of booking the viewing to completion. Ben has been happy to help us when further information was needed, and often knew how far along the purchase process we were before we even did ourselves. Couldn't be happier and would highly recommend Slades @ Highcliffe if your selling or buying in the area.

Simon · 5 April 2023

★★★★★ 5/5

Google

We have had quite a lot of experience in dealing with estate agents but hands down, Slades has been by far the best. We were selling a property in an area we did not know (as it was part of an inherited estate) but were guided through the whole process professionally and courteously. We ended up with a much better price than we could have dreamed of and although COVID was in full fling, everything moved forwards very smoothly and we were kept up to date at all times. James and Miles were the standout figures in our mind. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Mike · 27 August 2021

★★★★★ 5/5

Google

Thanks James and team for being very helpful throughout the sale of the bungalow. All emails and phone calls were always answered swiftly. A very easy sales process.

Adrienne · 26 February 2025

★★★★★ 5/5

Google

My experience of Slades fell during the lockdown covid period. I have recently dealt with many estate agents and I can say hands down Slades was by far the best in communication and actually carrying out what they said they were going to do. This was not the case with 90% of the other estate agents I have dealt with. Even with the restrictions and limited work team, my expectations were exceptionally managed which lead to a stress free process throughout. I would highly recommend Slades to everybody without doubt and look forward to using them again. Thanks again James and the team. LloydPositiveResponsiveness, Quality, Professionalism, Value

Lloyd · 27 August 2020

★★★★★ 5/5

Google

I cannot recommend highly enough James and team at Slades, Highcliffe for their amazing service! James was professional, helpful and friendly. James skilfully liased with purchasers, solicitors and myself ensuring that I was kept informed throughout the (at times, stressful) process, Thank you so much James!

Wendy · 15 April 2024

★★★★★ 5/5

Google

James was excellent. Did an amazing job in presenting our house to prospective buyers. Never afraid to tell you the hard truths and managed the whole experience to a great conclusion. Really happy with him and the rest of the team. Thank you.

Mark · 15 April 2024

★★★★★ 5/5

Google

James and his team are 1st class from start to finish. So professional they kept us up to date all the time. They go above all expectations and are simply the best. Would never use any other estate agent. Thank you

Jan · 15 April 2024

★★★★★ 5/5

Google

I bought my property through Slades ( it was on with another agent as well) and they were brilliant all the way. Thanks to Ben in particular for getting the deal over the line quickly which I really needed. Also grateful for help from Mike and James. If you are interested in a property that is on with Slades you will get an excellent service.PositiveQuality, Professionalism, Value

Andy · 27 August 2021

★★★★★ 5/5

Google

James Cottrill at Slades Highcliffe was absolutely excellent in dealing with our flat purchase. He was happy to deal with any queries we had no matter how busy he was. He was key negotiator between us, the vendor and solicitors and successfully got us to completion. I would thoroughly recommend Slades Highcliffe. We were so happy.PositiveResponsiveness, Quality, Professionalism, Value

Julie · 27 August 2022

★★★★★ 5/5

Google

I have just completed on a purchase and have found Freddie and James to be both professional and friendly. They were happy to answer any questions and always responded to emails and telephone calls promptly. I would have no hesitation in recommending Slades.

Shauna · 29 October 2025

★★★★★ 5/5

Google

James and the team sold our property quickly and efficiently. Very happy with the service - would recommend

Jan · 1 February 2025

★★★★★ 5/5

Google

A massive thank you to Ben, James and Alex for all your hard work to get the move across the line. Your support and persistence were invaluable. Highly recommended team who go above and beyond.

Katherine · 15 April 2024

★★★★★ 5/5

Google

I can't thank James & Mike at the High Cliife branch for their professionalism & help with the sale of my late father's flat. Without their diligence & "going the extra mile" the sale may have fallen through! They were quick to phone or email me any updates and to chase the purchaser's Solicitors who were holding up the sale unnecessarily!PositiveResponsiveness, Quality, Professionalism

Christopher · 27 August 2021