Trusted Agent profile · HIGHBRIDGE

Simple Life HIGHBRIDGE reviews

3.8

★★★★★ Good

1,186 reviews across 1 platform

ISLEPORT LANE, HIGHBRIDGE, TA9 4QZ

Simple Life's office in HIGHBRIDGE, at ISLEPORT LANE, is rated 3.8 out of 5 across 1,186 reviews on 1 platform.

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1,186

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the HIGHBRIDGE office, from every platform, shown as written. First names only.

5/5

Trustpilot

Simple life have been brill

Simple life have been brill! The site is well looked after, maintenance is dealt with promptly and the staff are really helpful and knowledgeable. Leah and Olivia have had all my maintenance issues resolved really quickly. Thanks again :)

Freddie · 9 February 2023

Agent replied · 16 June 2024

Thank you so much for your review Freddie! We're delighted to hear that you're pleased with the service!

5/5

Trustpilot

Our experience so far

Our experience so far has been very straight forward, all the staff we have spoken to have been very helpful. We have not yet moved in, but we are confident things will run as smoothly as they have so far. We are looking forward to being part of the simple life family.

Jan · 23 April 2021

Agent replied · 16 June 2024

Thank you Jan! We're excited to get you moved in and feeling at home!

5/5

Trustpilot

Informative updates

I have recently been in communication with Junior Nolan who has been keeping me updated on repairs. This makes it much easier being kept in the loop especially with mulitiple repairs. Great job Junior!

Lisa · 5 July 2023

Agent replied · 16 June 2024

Thank you so much for your lovely review Lisa!

5/5

Trustpilot

Jade always helps with any questions I…

Jade always helps with any questions I have about my tenancy / property and she never makes me feel like I'm mithering. A credit to the SL team!

Olivia · 30 November 2023

Agent replied · 16 June 2024

Thank you for your review Olivia!

5/5

Trustpilot

I had a few issues that needed…

I had a few issues that needed resolving with regards to my property e.g needing a contractor to look at the locks. Junior from customer service handle my query brilliantly and efficiently. Thank you!

Harry · 29 June 2023

Agent replied · 16 June 2024

Thank you so much for your positive feedback Harry!

5/5

Trustpilot

Flexible service

Very happy and satisfied with SimpleLifeHomes with a flexible service. In one week, we had the documents approved and we hope to move in two weeks to our new home. I am happy to recommend it as a team of professionals and very practical to finalize and award properties to their tenants.

Hainadine · 1 April 2021

Agent replied · 16 June 2024

Thank you for your positive review. We're pleased you've had a great experience with our team and we look forward to moving you in to your new home very soon!

5/5

Trustpilot

Fab landlord up to now

Fab landlord up to now. Very quick and responds promptly.

Mandy · 28 October 2024

Agent replied · 22 November 2024

Thank you, Mandy!

4/5

Trustpilot

Great!

It was comfortable and a amazing time here so thank you. Regards SB

Claudette · 4 September 2024

Agent replied · 23 October 2024

We're really pleased to hear it Claudette!

4/5

Trustpilot

Clean and spacious flat

The flat is clean and spacious with useful furnitures. The maintenance team is efficient and customer-oriented that they come and clean up the flat effectively. The only drawback is my flat has no balcony.

Phan · 4 June 2023

Agent replied · 16 June 2024

Thank you for your review Phan!

5/5

Trustpilot

The reference process was stress free

The reference process was very stress free. I was updated promptly throughout the referencing process.

Abdul · 26 July 2024

Agent replied · 23 August 2024

Thank you for your review Abdul!

5/5

Trustpilot

The communication

The communication, prompt response to queries and support along the way as well as the degree of patience demonstrated by the staff is really amazing!!! They allay your fears and help profer solutions to any issues causing worry. It's been an amazing journey so far...

Ruth · 6 April 2022

Agent replied · 16 June 2024

So lovely to read your comments Ruth - we're glad to hear of your great experience of our team.

5/5

Trustpilot

Great letting agency

Great letting agency - always very responsive and helpful!

Dominique · 28 October 2024

Agent replied · 22 November 2024

Thank you for your lovely feedback, Dominique!

5/5

Trustpilot

Been in simple life homes in Bury st…

Been in simple life homes in Bury st Edmunds for 2 years now with Hannah Bishop as our property manager. Alway fantastic service and prompt response from Hannah.Great Job and appreciate all the help

Bazil · 25 May 2023

Agent replied · 16 June 2024

Thank you for your review Bazil! We really appreciate the feedback!

3/5

Trustpilot

About the tenancy agreement

When signing the tenancy agreement, I found my name is wrong and my wife's information is missing. Although I have emailed to related party to revise the agreement, but no feedback or follow up.House quality is good or even above average.Looking forward to moving-in.Cheers! Lee

Lee · 30 March 2022

Agent replied · 16 June 2024

Thank you for your comments.We understand that there was a spelling error on the original application, which was then transferred on to the tenancy agreement. Once this was flagged to the team, we're pleased that this was rectified within 24 hours and your new agreement - including your wife's details - was supplied to you.We look forward to you moving in and settling into your new home.

5/5

Trustpilot

Thank you Shannah Levey​​​​

Great referencing team, specially the senour referencing coordinator!! I recommend to everyone, supportive, available all the time and trying to deliver everything as been promised!!!

Szabolcs · 4 January 2024

Agent replied · 16 June 2024

Thank you so much for sharing this wonderful feedback!

5/5

Trustpilot

Excellent service …

I called in the morning and Christine met me at apartment same day showed me around 2 different apartments Most helpful and then on office too overI move in the end of this month

ETC · 18 May 2023

Agent replied · 16 June 2024

Thank you for your review and kind feedback for Christine!

5/5

Trustpilot

Over the moon with everyone at…

Over the moon with everyone at Simplelife Homes We love our home and just hit 5 years Thank you 😊 Repairs always on time too 😊Lisa, Mike and family 😊😊

Lisa · 5 September 2023

Agent replied · 16 June 2024

This is brilliant to hear! Thank you Lisa!

5/5

Trustpilot

I’ve just signed a tenancy with Simple…

I’ve just signed a tenancy with Simple Life & they have been great so far. Christine, in particular, has been super helpful & accommodating. Highly recommend!

Sam · 10 December 2023

Agent replied · 16 June 2024

Thank you for your review Sam! We will pass on your thanks to Christine!

5/5

Trustpilot

Amazing company throughout .

Amazing company throughout .Our home is stunning and we now have a home for life

Michele · 12 July 2024

Agent replied · 23 August 2024

Thank you for your lovely review Michele, we wish you many happy memories in your home!

5/5

Trustpilot

Simple Life Homes have been amazing the communication …

Simple Life Homes have been amazing the communication and update have been informative. This has helped ease the move anxiety and stress. Looking forward and very excited.

Char · 9 November 2023

Agent replied · 16 June 2024

Thank you so much for your wonderful review! We hope you enjoy your new home!

5/5

Trustpilot

Trustable

Best service and support they provide

Mohammad · 1 December 2024

Agent replied · 23 October 2024

Thank you for your feedback Mohammad!

5/5

Trustpilot

Thank you for being responsive to a…

Thank you for being responsive to a minor complaint Laura.

Mia · 1 October 2024

Agent replied · 23 October 2024

Thank you for your feedback Mia!

5/5

Trustpilot

Fantastic and friendly service with…

Fantastic and friendly service with excellent customer support. Well recommend.

Lisa · 30 September 2024

Agent replied · 23 October 2024

Thank you for your lovely review Lisa!

5/5

Trustpilot

Happy Tenant

Things couldn’t have went any smoother.

Nae · 29 November 2024

Agent replied · 24 December 2024

We're really pleased to hear it, Nae!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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