Trusted Agent profile · Highams Park
Verified
★★★★★
827 reviews across 2 platforms
1 Bank Buildings, Highams Park, E4 9LE
The Stow Brothers's office in Highams Park, at 1 Bank Buildings, is rated 4.8 out of 5 across 827 reviews on two platforms, including 535 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards The Stow Brothers won in 2026.
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The Trusted Agent 2026 results for The Stow Brothers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Highams Park office, from every platform, shown as written. First names only.
5/5
TrustpilotHighly recommend Stow brothers
We had a very good experience with Stow Brothers. The team were always responsive over email and phone, getting back to our questions quickly and clearly. They arranged multiple viewings for us without issue and promptly organised access for our surveyor and other visits.
5/5
GoogleJessica showed us a property in the areas and was incredibly knowledgeable and personable. Would recommend Stow Brothers
Hi Rebecca, Thank you for your review. We're glad you had a positive experience. Cheers The Stow Brothers
5/5
GoogleWe purchased through Stow Brothers Highams Park and our experience was fantastic. As first-time buyers, we felt supported through the whole process. The communication was proactive and responsive, and we never felt anything was too much to …
Thank you for your kind words, we’re so glad Sammie and Jon could support you through the process.
5/5
TrustpilotProfessional team
I have been with the Stow Brothers since over a year now. They have a professional and efficient team. In particular, my agent, Ellie Smith, is polite and helpful. I am pleased to have them as my letting agents.
5/5
GoogleBrilliant experience selling and buying with Stow Brothers! With our purchase in particular, through the Highams Park branch, we dealt with Will who was super helpful and really supportive. Thanks so much!
5/5
TrustpilotGreat communication with Ashleigh…
Great communication with Ashleigh Marla, Really she is the best for us in difficult situation. We are renting this property more than three years with Stow Brothers Walthamstow and property manger help us a lot. Thanks again Khawer
5/5
GoogleJessica was a fountain of knowledge on the local area and gave us great support on our property search
1/5
TrustpilotTerrible service with complete lack of care
We have had a truly terrible experience selling our house through Stow Brothers. The communication and service has been utterly appalling from start to finish. At the point of going on the market and offers being obtained following an open day, through to sales progression there have been a series of fundamental errors made in communication with us and within their internal team. This included failing to notify our buyer when we had secured a a purchase property ourselves, and passing on wrong information to our onward agent regarding our circumstances. This was bordering on negligent and particularly stressful as it very nearly resulted in us loosing our purchase property. There is clearly a huge issue with staffing capacity, and internal communication and process. We also experienced a complete lack of care toward us as customers. Due to this catalogue of errors we ultimately had to make the decision to withdraw from working with Stow Brothers and go on the market with a different agent. Despite other team members admitting the errors made throughout and the poor standard of service we had received, on calling to discuss our experience with the branch manager no responsibility was accepted, indeed during this conversation it was even suggested our account of our experience was not valid until she could ‘verify with other team members’. We would strongly advise anyone to reconsider selling their property through this agent. The difference in the level of service we have received with a different agent has been starkly obvious.
5/5
TrustpilotProfessional, Efficient, and Kind
I truly felt they did their absolute best to make the whole selling process as smooth and effortless as possible. I feel very lucky to have worked with them throughout this journey. They were consistently kind, attentive, and everything progressed quickly and with ease.
5/5
GoogleVery pleased with the service from the Stow Brothers. There were some delays along the chain and Paul dealt with us all patiently and always made sure he was up to date on the situation. It was easy to contact Paul and he and Jon are very …
5/5
GoogleWe used Stow Brothers to sell our property - and we can't praise them enough! Our sale ended up being a complex one, but throughout the very long process Jon was incredible guiding us through it. He and the team's professionalism, patience and dedication to our sale was amazing and they went above and beyond to help us. Their approach is not that of typical estate agents and we had straight-forward, honest dialogue from the off. They were quick and responsive to our changing circumstances and we never felt pressured into making decisions. We highly recommend using them and would do so again in the future.
5/5
GoogleJon and his team have helped to ensure what can be a very stressful experience completely stress free and seamless . It was nice to have a local agent who knows the local area and is so passionate . Our sale went through without a hitch and bar cleaning the house sorted everything else out ! They have always been very responsive to emails and calls and made sure that we were completely in the loop throughout the process . I wouldn’t hesitate to recommend them for a house sale . Thankyou Team Stow Brothers 😊
5/5
GoogleJon and team were great throughout our purchasing our new home. When we had issues along the chain, they were super proactive about keeping the move on track. Thanks guys!
5/5
GoogleIf I am buying or selling in an area Stow Brothers have an office, I will always look to use them. They are like no other estate agent. I have just sold a flat and Mia has been the force with getting it completed. Chasing Solicitors, …
5/5
GoogleCannot recommend Stow Brothers highly enough, really good service, all through selling process of my property, kept informed and updated constantly, Samantha and Freddie were a great help, great service,
5/5
GoogleI have been working through my law firm with Stow Brothers for many years now and they are one the best agents I have dealt with, super proactive and responsive, professional and friendly! A specific shoutout to Sammie who is a pleasure to work with and would highly recommend to all friends and family!
5/5
GoogleMassive thank you to Mia for her expert help in getting me my dream home! Would definitely recommend her and the team for anyone looking for buying a home.
4/5
GoogleAs first time buyers it's always scary, but Stow Brothers really guided us through and looked after us every step of the way. Our agent Mia was always on the end of the phone when we needed her for guidance, reassurance, and any type of …
5/5
GoogleA first class experience working to sell our property with the team at Stow Brothers E4. At all points we felt looked after, supported and well advised. We particularly appreciated the frank counsel on tricky matters, the fantastic marketing and the deep insight into the local market. Thank you to Will and Jon.
5/5
GoogleThe who dealt with my case was fantastic. Samantha and Will Turner were extremely supportive, and followed up the case in a timely manner and with professionalism - even after completion.
5/5
GoogleJon and his team put in the extra effort needed to get our home under offer during a difficult time for the market. It was once the sale was agreed that we really valued Jon's efforts though. He went the extra mile to coordinate …
5/5
GoogleThank you to the team at Stow Brothers for their excellent service in the sale of our property in Highams Park. Jon and Mia were our main points of contact and communicated with us constantly to update us on the various aspects of the …
5/5
GoogleStow Brothers have been fantastic throughout our sale. Sammie has been instrumental in the process & made us feel like things were always moving in the right direction. Very smooth end to end, we would highly recommend if you’re looking for a modern estate estate who knows marketing and values customer experience
5/5
TrustpilotGreat service from Stow Brothers
Tanika Joseph and Ryan Ndala in the Walthamstow branch were attentive, efficient and courteous. As a landlord, the lettings team at Stow Brothers are a pleasure to deal with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: The Stow Brothers, Highams Park won Trusted Agent; The Stow Brothers, London won Gold.
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