Trusted Agent profile
★★★★★
30 reviews across 2 platforms
19 Victoria Street, High Peak SK13 8HT
Croft Lettings Ltd's High Peak office at 19 Victoria Street is rated 4.5 out of 5 across 30 reviews on two platforms, including 29 Google reviews rated 4.4. Checked 9 October 2026.
Every review we hold for the High Peak office, from every platform, shown as written. First names only.
5/5
GoogleI've been a landlord with Croft lettings since August 2017. I was a sudden and unexpected landlord after a bereavement and very inexperienced. I found Croft to be very very helpful. Immediately finding excellent tenants. All the tenants I've had have been brilliant. There have been very few issues with the property but they have been dealt with immediately. Croft are very nice to deal with and very pleased I chose them to be my agent. And they do yearly inspections.
5/5
GoogleA big thank you to the whole Croft Lettings team who recently found me a lovely rental property. Croft are locally based in Glossop, know the area really well and genuinely care about whether the properties they are showing you will fit your needs. I didn’t get the first property I viewed with Croft Lettings but they kept me in mind for their upcoming rental properties and found me somewhere that suited me much more. The team are all lovely and will do their best to respond to any issues quickly. Really helped me during a difficult 3 month period of flat hunting! :)
5/5
GoogleI can honestly reccomend Croft lettings 100%. All the staff are so approachable and helpful. After my first chat with them telling them what my housing needs were they took the time to seek out properties in my price range and allowed me to view a good selection without me feeling pressured until i found the perfect place for me. They made all the application process simple and straightforward and always answered any queries I had . Thank you to all the fantastic staff at Croft My new home is perfect
2/5
GoogleAs a former tenant, I would not recommend renting a property from Croft Lettings. Their team consists of friendly people, but that is sadly just about all I can give them credit for. Whether it was down to our landlord, our letting agent, or a combination of the two, we did not feel that issues with the property were sufficiently dealt with throughout our tenancy. They were noted at each inspection, but from our perspective, that seemed to be all that happened, nothing felt like it was being actioned with much urgency. Additionally, their opening hours are not a traditional 9-5 like most other businesses, so chasing for information on matters such as these was often a painfully slow process. When vacating the property, we felt that we had cleaned to a professional standard, as requested, albeit with exception of the oven. We were told that the property was not clean enough, and that we were going to be charged a potential sum of over £100 to rectify and have the whole house cleaned again. This was a figure that was seemingly plucked out of thin air, as when I challenged this and asked for details on their cleaning quote, they magically "managed to secure a cheaper price" and brought this down to a more sensible deduction of £70 to clean the oven only. They also tried to pin other issues on us, that we were not responsible for. On top of this, some policies they have just feel like they are designed to create friction from the start of your relationship with them, needing a guarantor if you are under 25 years old seems a little excessive, and, combined with their awkward opening hours, it was incredibly inconvenient that paperwork had to be signed and completed in person, rather than on an online system like DocuSign. Trying to coordinate four people signing physical paperwork in their office was a real hassle, and that's with people who live in Glossop, if your only eligible guarantor lives in another part of the country, good luck trying to finalise your rental agreement! Lastly, they went seemingly radio silent to us after we agreed on a deposit amount to be returned. I understand that at this point they have very little obligation to us, but it felt a bit rude and lacking in common decency to simply stop talking to us so abruptly, without so much as a 'thanks' of some sort. If you are a prospective Croft Lettings tenant, please, please save your long-term sanity and look elsewhere. I promise you there is an equally lovely property out there somewhere, managed by a letting agent who will look after you.
5/5
GoogleMy rental experience with Croft Letting has been none other than positive. From the start of my application and a year on in my property I can only say that it has been a personable and helpful service. If I have had any requests they have been dealt with immediately and I do feel that I am valued as a tenant. I would certainly recommend Croft Lettings as a highly professional and reliable property management company!
5/5
GoogleGreat service and very personal attention from David and his team. Moving from Somerset was a big move for us and most of the agents I contacted either didn't return my calls or even worse let the properties even after travelling 200 miles …
5/5
GoogleCouldn’t recommend David and Croft lettings enough , absolutely genuine down to earth person. David went out of his way in his own time to make our move to our new home perfect. Very proficient professional company that makes you feel …
5/5
GoogleWe had consistently great service from David and his team. We rented 2 houses through Croft Lettings and if there were any issues, which was rare, they were attended to immediately. A very friendly, local and personable agency.
1/5
GoogleWorst company i have ever been with my mother had server mental health problem inc. Depression and agoraphobia. They used her bad health and memory against her saying she wasnt paying rent or rang for repairs. Then when i got involved asking for repairs on the kitchen ceiling falling down, the toilet not working and other things that stopped working through out the house, they tried to get us to pay over 1400 pound in rent that was already paid by housing benefit DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMPANY THEY WILL RUIN YOUR LIFE !!
5/5
GoogleAbsolutely amazing service! Always accommodating and all the staff are so friendly! I recommend Croft Lettings 10000% A huge thank you to everyone who works there 💙 …
1/5
GoogleWhen I was a couple of weeks late paying my rent. These guys tried to tell me that I was in 6 weeks worth of arrears...... Luckily I had receipts because the council initially believed them and stopped my HB. They seemingly forgot that their tenants pay a months rent as deposit AND a months rent in ADVANCE before moving in. Or, maybe they didn't forget? Maybe they tried it on......... And failed.
5/5
FacebookFurther to a recent post I would like to update this and note that picking up the phone is always a better solution. Following an amicable and productive discussion we both realised closer communication and clarity on action and expectations would have ensured problems were dealt with expediently and efficiently.
5/5
GoogleThe team at Croft Lettings have been helping me get a property ready to rent out all summer. The refurb turned into a much bigger job than anyone had anticipated, and David project-managed it all with supreme efficiency, good humour and a …
5/5
GoogleIndependent ly owned and operated.Much better service than the big nationals .
5/5
GoogleMy wife and I went the the office looking for a house to rent arriving just as they were closing one Friday evening. They were generous with their time taking us straight to the property. In addition as we were new to the area we were given …
2/5
GoogleNo one answers the phone so you email and leave a message, no one gets back to you. Not very good
5/5
GoogleHelpful friendly staff
5/5
GoogleI have nothing but praise for Croft Lettings. A completely professional and efficient organisation from the beginning of my lease to the end of it. I would highly recommend them to person's wanting to rent (they were very helpful …
5/5
GoogleI really didn't know the area at all, so asked as much about this as the house. Having met with a lot of estate agents over the course of the week, certainly one of the best and most thoughtful
5/5
GoogleWe used Croft Lettings for the procurement of two different rental properties. On both occasions the landlords were somewhat unhelpful when things went wrong and the burden of getting things sorted passed to Croft. …
5/5
GoogleCroft Lettings have dealt with my properties for a good while now. They are very friendly and professional team and the communication through the process is spot on. I would highly recommend them.
5/5
GoogleAfter being a landlord of Croft lettings for many years since the takeover of the new owners in April 2017 the efficiency and landlord/Agency communication has been exceptional
5/5
GoogleGreat service from Croft. Viewing - They were flexible when I was viewing and had great advice on the …
5/5
GoogleDavid has his team have been amazing throughout my time in Glossop ,highly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Croft Lettings Ltd's High Peak office has 30 reviews across two platforms: 29 on Google, 1 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Croft Lettings Ltd is rated 4.5 out of 5 across all 30 reviews, and 4.4 out of 5 on Google from 29 reviews, checked 9 October 2026.
Croft Lettings Ltd, 19 Victoria Street, High Peak SK13 8HT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.