Every review we hold for the High Brooms office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the first visit and throughout a longish process I got excellent communication as well as patience and understanding from everyone at Hunni Homes. They did a great job marketing my house and I would recommend them to anyone wanting to sell.
Barbara · 21 April 2020
Agent replied
Thank you for your review Barbara, our team thoroughly appreciate your recommendation.
★★★★★ 1/5
FacebookEven after contacting the team multiple times about providing a virtual video tour of one of their property. I’m still waiting for the video.
The team have been very slow with their responses. Sorry to say, but I would not recommend.
Anjana · 10 June 2020
Agent replied · 30 July 2023
I am really sorry we were unable to meet your expectations at this time. Our number one priority at this time is the safety of our customers and staff. We have had a surge of enquires for video tours and the tours you had requested had not yet been filmed. We are working our way through these requests as quickly as possible. Due to the current situation we have a limited team and reduced access to properties. We will get the video tours you have requested to you as soon as possible and we are sorry again for any inconvenience this causes.
★★★★★ 5/5
GoogleI recently chose hunni homes to facilitate the letting of 2 flats in Tunbridge Wells. The process was hassle free and seamless throughout. The staff are extremely helpful, knowledgeable and their communication is excellent, particularly in the management of the property. 5 stars.
Keith · 22 April 2018
Agent replied
Hi Keith, thank you for your very kind feedback it was a pleasure
★★★★★ 5/5
GoogleJust rented a lovely apartment and I could not fault the service I received from hunni homes. What a refreshing change. The service was extremely efficient, friendly and quick. From viewing to the move in date was in 4 days i was amazed!!!!
Abby · 22 April 2018
Agent replied
Hi Abby, thank you for your very kind feedback it was a pleasure
★★★★★ 5/5
GoogleWe have moved many times and the team at hunni homes have been the best to date. Your communication with all other parties was excellent, keeping the process moving. Thanks for all your efforts on our behalf. Adrian & Jessie
Adrian · 22 April 2018
Agent replied
Hi Adrian and Jessie, thank you for your very kind feedback it was a pleasure
★★★★★ 1/5
GoogleExtremely unhelpful and unpleasant staff. Failed to respond to my numerous inquiries and when I telephoned to chase it up the staff members I dealt with had an awful attitude - very bad customer service.
Rachel · 21 April 2020
Agent replied
Thank you for the time taken to provide a review. When speaking with you we understood your disappointment in not being able to view a property on the day you wished. Despite being offered alternatives we understood these were not suitable for you. As branch manager I was asked by a team member to take over this conversation due to the assertive manner in which they were being spoken to. I stand by my teams professionalism in dealing with your call and I am sorry we were unable to assist you to your satisfaction on this occasion. Anton Neil, Branch Manager
★★★★★ 5/5
GoogleHunni Homes have been very pro active in helping me with my search for a property with a great outcome. They were professional and showed me properties at short notice. Thank you.PositiveResponsiveness, Quality, Professionalism
Ben · 20 June 2020
Agent replied · 19 June 2024
Thank you for your review Ben, we hope you enjoy your new home.
★★★★★ 5/5
GoogleMy house was on the market for some time with another agent and didn't get much interest. Simon put it on for the same price and achieved an offer almost immediately. Fantastic service would highly recommend
David · 22 April 2019
Agent replied
Hi David, thank you for your very kind feedback it was a pleasure
★★★★★ 5/5
GoogleFantastic service and a great team! Very helpful and professional at all times. Thank you for all the support in selling our house, and finding me a rental property! Leslie Morley
Sathya · 21 April 2020
Agent replied
Thank you for your review Leslie and we hope you are enjoying your new property.
★★★★★ 5/5
GoogleI received an offer on my house after only two weeks of it being on the market with Hunni Homes!!
Very friendly and professional service.Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Nicola · 25 August 2020
Agent replied
Thank you Nicola. great to hear of the good experience you had with hunni homes.
★★★★★ 5/5
GoogleVery helpful and patient during a long move, I'm very grateful for their support, quick communication and professionalism.
Just updating my review as I'm currently considering selling and Chloe Newell has continued to be incredibly organised and professional. Very grateful to have her helping us through the process.
James · 28 August 2022
★★★★★ 5/5
GoogleVery helpful and patient during a long move, I'm very grateful for their support, quick communication and professionalism.
Just updating my review as I'm currently considering selling and Chloe Newell has continued to be incredibly organised and professional. Very grateful to have her helping us through the process.
James · 25 August 2022
★★★★★ 1/5
GoogleTerrible communication, put an offer in 5k lower than asking and they wouldn’t pass the offer on. Avoid if you can.NegativeResponsiveness, Professionalism
Ollie · 20 June 2021
Agent replied · 19 June 2024
Thank you for your time to leave a review. As you know, your offer was put to the vendor, but unfortunately it was declined. We understand declined offers can feel disappointing for future homeowners, and we will continue to assist you in your property search.
★★★★★ 1/5
FacebookPlace for sale signs outside of properties that are not for sale! This is called fraud by misrepresentation. I wouldn’t trust a company that commits fraud.
Jae · 5 February 2019
Agent replied · 1 October 2023
Hi Jae, Sorry to hear you feel this way. Sending you a DM now, be good to find out where you understand a sign is up but not for sale.
★★★★★ 5/5
GoogleMine wasn't the easiest of houses to sell, but we got there in the end. Hunni were totally professional throughout the process. From start to finish. Highly recommended, a great team of people to work with and won't hesitate to use again. Thanks for all that you didPositiveProfessionalism
Chris · 20 June 2021
★★★★★ 5/5
GoogleHad a great experience with Hunni homes. Very quick with responses every step of the way. Would strongly recommend.
Matthew · 25 June 2020
Agent replied
Thank you Matthew, we appreciate you taking the time to review the service from our team.
★★★★★ 5/5
GoogleVery good experience buying our first flat, thank you everyone.PositiveResponsiveness, Quality, Professionalism, Value
Anna · 20 June 2021
Agent replied · 19 June 2024
Thank you Anna, we hope you enjoy your new home.
★★★★★ 5/5
GoogleI wanted some information about a property listed for sale with Hunni Homes in Tunbridge Wells. I was fortunate enough to speak to a member of staff called Nicole on just her 2nd day with the company and she could not have been more polite, …
Dudley · 6 April 2021
★★★★★ 1/5
GoogleThey have not answered either phone for two weeks. Are they out of business? there is not even an ansaphone on the zoopla number and the office number rings off.
Chance · 30 March 2023
★★★★★ 5/5
GoogleFantastic service from the team. All worked hard to cater to my needs, much appreciated and highly recommended. Many thanks!
Samuel · 22 April 2018
Agent replied
Hi Samuel, thank you for your very kind feedback it was a pleasure
★★★★★ 5/5
GoogleVery impressed with staff and service. They have a good package, advertise on several sites and the photos were super. They found a buyer for my flat very quickly and kept me updated throughout the process. Highly recommended.PositiveProfessionalism
Steve · 30 March 2022
★★★★★ 5/5
GoogleYou guys were true to your word and let our property quickly and efficiently many thanks great service
Brett · 22 April 2018
Agent replied
Hi Brett, thank you for your very kind feedback it was a pleasure
★★★★★ 5/5
GoogleFantastic service the move went through smoothly really happy with the process of renting my property through them
Anthony · 22 April 2018
Agent replied
Hi Anthony, thank you for your very kind feedback it was a pleasure
★★★★★ 3/5
GoogleNothing special from my one use of this company. The estate agent followed up as he said he would. Seaming no chasing required. The service may go further if you are set to buy a place, however I was not.
Dan · 28 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.