Trusted Agent profile · Heywood
Verified
★★★★★
2,811 reviews across 2 platforms
22 Market Place, Heywood, OL10 4NL
Part of Ryder, see every office.
Ryder's office in Heywood, at 22 Market Place, is rated 4.8 out of 5 across 2,811 reviews on two platforms, including 561 Google reviews rated 5.0. See how it compares with other estate agents in Heywood.
Every review we hold for the Heywood office, from every platform, shown as written. First names only.
5/5
TrustpilotRent on time package
I rented my house out through ryder and dutton ashton branch.I dealt with Gabrielle,Samantha and georgina.The marketing was fantastic,and all potential tenants fully vetted.i was very happy with the service I received thanks.
5/5
GoogleI would highly recommend Ryder and Dutton, especially Megan D'Angelillo who helped me to buy my first house. She was very caring all the way through the process. Also, she responded very fast to all enquiries and always provided very detailed response. She also built a very good relationship with all partied involved in the sale.
3/5
TrustpilotLack of communication and feedback
I feel like communication could have been better, I didn't seem to get much feedback, although when a sale had been agreed this did improve somewhat. I just feel like more could have been done to keep me updated.
Dear Ann, thank you for your feedback. It was good to chat to you this morning. I’m really pleased that you’re happy in your new home and hope that sofa arrives soon! I remember that you were on for over 7 months initially with another agent prior to Ryder & Dutton selling your home, so it has been a long process for you. We have had some changes in the team with a couple of internal promotions to other offices and a colleague on maternity leave, but the idea is that the service that you receive should be seamless, so I am sorry that we fell short of that.We were all delighted when we got the news that your sale had exchanged contracts. We are always looking at ways in which we can improve and be our very best and your feedback will help us towards this goal. Thank you again for choosing to sell your home with Ryder & Dutton. Wishing you all the happiness in your new home. Kindest regards, Graham.
1/5
GoogleAwful Service from catherine salsbury ..rude attitude
Hi Daniel, Thank you for your feedback. We are sorry to hear that you felt your experience … More
5/5
TrustpilotRyder and Dutton
The staff were very helpful especialyly Alice, Zoe in the initial contact and negotiations on price. Then Geraldine was fantastic in keeping us updated and answering our queries.
5/5
TrustpilotVery helpful at Ryder & Dutton Royton…
Everyone at Ryder & Dutton Royton branch, were extremely helpful. Especially Jade Pass, who helped me through, every step of the way. I would highly recommend there services to anyone selling a property.
5/5
TrustpilotAlthough I only Rent from Ryder &…
Although I only Rent from Ryder & Dutton Estate Agents and have done for 12 years I have always found them helpful and Efficient when reporting any issues with my property And Sonia is excellent and efficient too Tom Slattery
5/5
TrustpilotJenny was absolutely brilliant…
Jenny was absolutely brilliant through our tricky sale and purchase. At each hurdle she gave regularly updates and constantly chased solicitors and agents of others within the chain. Thanks so much Jenny, we got there eventually and all down to you.Many thanks
5/5
GoogleSold my house with ryder & dutton and was very pleased with there fast and efficient services. Catherine was very helpful and kind on all matters. I would highly recommend.
Thanks for the lovely review Carly, I wish you all the best take good care, Catherine
5/5
GoogleGreat service and professionalism from Nikki Cockcroft and Becky Taylor. Really helpful and kept me in the loop throughout the whole process. Thank you Special thanks to Becky and Nikki.
Thank you for your review
5/5
GoogleCatherine and Megan were excellent, kept me informed as to what was going on at every stage of my sale, and kept promoting my property when it was on sale.
Thanks Christian it was a pleasure to help you. We wish you all the very best, Catherine and Meg
5/5
TrustpilotFrom start to finish Ryder & Dutton…
From start to finish Ryder & Dutton have been amazing for our sale and purchase.
5/5
GoogleVery pleasant experience to use their services. Friendly, helpful and professional team to say the least. Big thanks to Becky Taylor and Nikki Cockcroft for taking us through the whole mortgage process. …
Hi Istvan, Thanks so much for your kind comments, its been a pleasure to assist you. Kind Regards Becky
5/5
GoogleI used the Mortgage advice bureau here and I can't thank Sarah Morgan and Ann Beech enough for all there help with sorting everything out so quickly and effortlessly. I would highly recomend them.
Thank you so much Alex. We're always pleased when someone is happy with the service provided. Good Luck. … More
5/5
TrustpilotGreat Service
Jade and Michaela were very helpful and was updating us on information needed when purchasing our first home. Great service provided
4/5
TrustpilotMy experience of renting my first home…
My experience of renting my first home was smoother than expected due to Gemma and Phil if I remember correctly. Escalated the work being done in the house and we are now moving in on Friday!
We're delighted to hear that your experience renting your first home was positive. It's wonderful to know that you found the process smooth and that you're happy with the outcome. We appreciate your kind words about Gemma, and we'll be sure to pass on your feedback to her. We wish you all the best in your new home.Gareth HuntHead Of Lettings
5/5
GoogleCatherine and her team at the Heywood branch of Ryder & Dutton were brilliant from start to finish. Applying just the right amount of pressure to keep things on pace, whilst playing a vital role in keeping good communications between buyer …
5/5
GoogleI supported my daughters to buy their first house, and because of their working hours I ended up dealing with all the professionals. Throughout the process, Catherine at Ryder and Dutton in Heywood was brilliant. She made what was a complex …
5/5
GoogleWhat a brilliant service from start to Finish. Jenna was fantastic and very informative when showing us around the property and then Catherine went above and beyond throughout, she always kept us up to date and nothing was too much trouble …
5/5
TrustpilotCannot recommend enough!
Samantha Whalen and Elizabeth gamwell are a credit to the company and answered any query or question I had about moving into my first rental!Cannot recommend enough, thank you to the whole rental team!
Thank you so much for your 5 Star review. We pride ourselves on provided great customer services and it is always nice to know that Samantha, Elizabeth and the lettings team were able to do just that for you. Good Luck in your new home.Many ThanksGemma HornApplications Team Leader
5/5
TrustpilotIn a personal tricky situation I can't…
In a personal tricky situation I can't thank Gemma Horn enough for her quick turn around of helping me move into my private rented property in the 2 weeks upto Christmas. Highly recommend the service from this team.
5/5
GoogleWent to Ryder and Dutton's for a valuation of my home and asked for mortgage advice. Nikki Cockcroft has been looking after my mortgage application alongside Becky …
Hi Liza, Thank you for the lovely words, its been our pleasure assisting you with your mortgage application, Kind Regards Becky and Nikki
5/5
GoogleVery happy with the services provided by Ryder & Dutton in selling our property. My thanks to Catherine Salisbury, Fran Whittle and Megan D'Angelillo who helped enormously. …
Thank you so much Peter we are glad you were happy with everything. We wish you and your mum all the very best. Kind regards Catherine, Fran and Meg
5/5
TrustpilotJamie Clayton
Jamie Clayton, our sales negotiator has been outstanding from the moment we put our house on the market until the moment we moved out. His attentiveness and responsiveness was amazing and we felt fully informed at all times. Great service.
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