Every review we hold for the Heywood office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThanks for the viewing James
Thanks for the viewing James. Really helpful and knowledgeable. Appreciate your time to answer all my questions.
Mirabai · 28 February 2024
Agent replied · 12 June 2024
Hi Mirabai, thank you for sharing your experience, fantastic to see that James shared his wealth of knowledge about all things property with you on your viewing, thanks again, Rhys.
★★★★★ 5/5
TrustpilotVery efficient service
Very efficient service. Speedy, professional and reliable
Pauline · 29 August 2024
Agent replied · 23 October 2024
Thank you, Pauline. We're very happy to hear you found our service efficient, professional, and reliable.
★★★★★ 5/5
TrustpilotJunior was very friendly
Junior was very friendly, turned up on time and made the viewing very smooth.
Customer · 30 March 2023
★★★★★ 5/5
TrustpilotKeynsham branch
Molly, Justine and Freya at the Keynsham branch have been very professional and helpful throughout the process of managing our property.We highly recommend them.
Mr · 15 September 2023
Agent replied · 12 June 2024
Hi Jason, thank you so much for the five star review for the team in Keynsham, I know the girls work really hard to keep all our landlords and tenants happy. Great to see their efforts being recognised and of course great to see a satisfied customer.Thanks, Rhys
★★★★★ 5/5
TrustpilotBarnet
Can't say I've had particularly good experience with estate agents in the past. Bozhidar was refreshingly helpful and found us the ideal place.
Fatih · 29 March 2022
★★★★★ 5/5
TrustpilotVery kind and helpful wasn’t afraid to…
Very kind and helpful wasn’t afraid to help with my questions
Dan · 17 June 2024
Agent replied · 24 August 2024
Hi Dan, thank you for the five star review. Great to see you've had such an excellent experience with us, thanks again, Rhys
★★★★★ 5/5
TrustpilotVery professional, and attentive
I had a viewing booked with Junior Zziwa, and all I could say is that he was very professional while showing me the apartment, and was also helpful in terms of providing all the necessary information for the tenancy agreement. Everyone at the agency that I have spoken to were 5* with me, and they were always available to help.
Ana · 24 May 2023
★★★★★ 5/5
Trustpilot5 stars 👍🏻
Shannon from the Downend, Bristol branch has been amazing and has helped things run smoothly. I would recommend using Andrew’s
Lewis · 14 December 2023
Agent replied · 12 June 2024
Hi Lewis, thank you for the five star review, it's great to see you've had such a good experience with us, especially recognising the lengths that Shannon and the Downend team have gone to help you.Thanks, Rhys
★★★★★ 5/5
TrustpilotReally good experience
Nancy was really friendly and very welcoming. She explained everything to us very well and we are very happy with our experience
Customer · 7 May 2022
★★★★★ 5/5
TrustpilotRenting with the help of Jean-Pierre and Di
Working with Jean-Pierre and Di was a delight. We all know how stressful renting a property can be, particularly during these times, but they really made the process smooth and easy for us. Their great communication and their honesty (something you rarely find with estate agents) were what impressed us most. Both my flatmate and I are very grateful to them both and would recommend their service to anyone!
Jonny · 16 June 2022
★★★★★ 5/5
TrustpilotNancy was great
Nancy was great when showing me around the property. Unfortunately, it's quite hard to tell the sizing when it is still furnished.
Tabzie · 30 April 2022
★★★★★ 5/5
TrustpilotGreat customer service and swift…
Great customer service and swift communication when dealing with the team in the Bath location.
Simon · 25 March 2024
Agent replied · 12 June 2024
Hi Simon, thanks for leaving us a review. Great to see that you've had such a good experience with our Bath team, thanks again, Rhys
★★★★★ 4/5
Trustpilotreview
Agents (Maria Morgan and Ellen McDermott) were very responsive to queries. Process is also smooth.
Dean · 3 February 2023
★★★★★ 5/5
TrustpilotIt was a nice experience with Isabelle…
It was a nice experience with Isabelle Vaughan , highly profffesional service experienced.
Shibu · 30 April 2024
Agent replied · 12 June 2024
Hi Shibu, thanks for the five star review. Brilliant to see that Issy provided you with a brilliant service. Thanks, Rhys
★★★★★ 5/5
TrustpilotStaff help in guiding us through the…
Staff help in guiding us through the rental process was top notch
Constance · 13 May 2024
Agent replied · 12 June 2024
Hi Constance, thank you for the five star review. Amazing to see you found our staff so helpful throughout your dealings with us. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat Service
Becky Hudson was extremely helpful when it came to selling my property.
Ally · 25 April 2023
★★★★★ 5/5
TrustpilotNancy and Stephen has been very helpful…
Nancy and Stephen has been very helpful with viewing property. It was a great experience
L · 16 January 2023
★★★★★ 5/5
TrustpilotBest Estate Agents in London
Tomasz Faba and Michael Villacis have been amazing from the first day we approached them to find us a tenant to the very last day that the contract was handed over to us. The process was seamless, they were polite, courteous and honest. If you ever need a tenant for your home, we highly recommend their service. Thank you so much gentlemen, we are grateful.
Margaret · 30 October 2022
★★★★★ 5/5
TrustpilotGreat service by Andrew’s
Great service by Andrew’s considering the challenges faced during this transaction. Would work with them again.
Miss · 16 February 2024
Agent replied · 12 June 2024
Hi Kerry, thank you for leaving us a five star review. We are so pleased to see you had such a brilliant experience with us. Thanks again, Rhys
★★★★★ 1/5
TrustpilotDisgusted with unprofessionalism and…
Disgusted with unprofessionalism and arrogance of their employees . Gave them offer to the property i was going to rent with one condition, that it will be minimum 2 year contract .They agreed, wasted my time to go through all referencing procedure .Then showed up with one year contract and telling me that its ok like that .No,Mr Nathan its not ok.Im still waiting for my deposit you were very quick to take but not as quick to give back.
Donatas · 26 November 2019
★★★★★ 5/5
TrustpilotProfessional and honest estate agent
Highly recommended an estate agent who managed to secure a nice property for my family. Very professional and honest. We had a bad experience with other estate agents in the area as they acted like auctions. And I am personally thanking Bobbie Caller (Bob) she helps us big time to make the letting process smooth and easy.
Amenu · 11 July 2023
★★★★★ 5/5
Trustpilot5 stars
Reece was extremely helpful and accommodating in finding my first property.
Olly · 12 May 2023
★★★★★ 1/5
TrustpilotAvoid if you appreciate customer service
As a tenant this company is so bad. Patronising communication that makes their tenants feel inferior. The property is inspected once every three months but issues are never resolved, and you get locked into 12 month fixed tenancies so they can charge you ever year to re-sign up. I had a leaking window that was letting water in, it took over a week to even get a response. Another week to get someone to visit, and then I had to chase up progress another week later to find out the outcome of the visit. So bad.I had to complain to the branch manager just to get things moving. Who then made a point of sending me a passive aggressive email. It’s worth adding she did nothing to speed up any resolution. So my leak is on-going. At the end of your agreement they also charge you eighty odd quid to complete it. Absolutely criminal experience. Worst letting agent I’ve ever dealt with.
Alex · 9 November 2019
★★★★★ 5/5
TrustpilotIt was a really good experience
It was a really good experience. Isaac was extremely helpful and answered questions to all of our queries.
Nisa · 4 September 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.