Every review we hold for the Heywood office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotKatie Maggs was excellent!
Katie Maggs was excellent, especially when my conveyancers were slightly delayed, things didn't seem to be moving or if I had any questions that weren't explained by my conveyancers and assumed I would know specific details as a first time buyer. Katie stayed in touch throughout and was a great support - thanks again!
Jack · 20 July 2022
★★★★★ 5/5
TrustpilotA great real estate agent in London
A great real estate agent in London! Reece was always professional and responsive. Highly recommend
Ryan · 4 April 2023
Agent replied · 24 August 2024
Thank you, Ryan! We're thrilled to hear that Sammi provided excellent service and made your experience smooth. We appreciate your feedback!
★★★★★ 5/5
TrustpilotRana
Rana, the estate agent was polite, courteous and very helpful. She answered any questions we had to the best of her ability and we left the viewing pleased with the service she had provided, Thank you.
Gary · 28 October 2024
Agent replied · 22 December 2024
Thank you, Gary! We're thrilled to hear that Rana provided excellent service and answered all your questions. Your positive feedback is greatly appreciated. Best wishes, Jake
★★★★★ 5/5
TrustpilotJust want to say a massive thank you to…
Just want to say a massive thank you to izzy, molly and Shannon they have all gone above and beyond for me even when things got pretty tricky (nothing to do with andrews) they literally are a dream team! Thank you again so so much ❤️
Amber · 10 May 2024
Agent replied · 12 June 2024
Hi Amber, thank you for taking the time to write a lovely five star review. I am so glad to hear Izzy, Molly and Shannon went above and beyond for yourself! Your words of "dream team" just shows us why we do what we do, the girls will really appreciate your words. Thanks for sharing and all the best, Laura.
★★★★★ 5/5
TrustpilotHuge thanks to Paul Burchill
Huge thanks to Paul Burchill from Downend branch for his invaluable help and advice, his courtesy, punctuality, prompt answers to enquiries, friendly personality, and sheer professionalism. He managed things so well, going above and beyond in everything that was asked of him. Thank you.
Pam · 19 June 2023
★★★★★ 5/5
TrustpilotProfessional and patient
Jennifer Jones of Andrewsonline did a great job taking me through the Property Information Questionnaire, in preparation for putting our house on the market. She was wonderfully patient as I struggled to make sense of it all and explained very clearly how the whole process would work.Simon Steer
Simon · 27 March 2024
Agent replied · 12 June 2024
Hi Simon, thank you for the five star review. Amazing to see that Jennifer was able to assist you with some of the paperwork required which we know can be complicated at times, it's so pleasing to know that Jennifer took the time to explain everything in detail for you, thanks, Rhys
★★★★★ 5/5
TrustpilotKeynsham Branch
Molly, Freya and the rest of the team at the Keynsham branch were extremely helpful and responsive when myself and my partner were looking to rent a flat in the busy Bristol housing market. I couldn’t recommend the team enough, we are more than satisfied with our new place and couldn’t have done it without them.
Jozie · 19 September 2023
Agent replied · 12 June 2024
Hi Jozie, thank you for taking the time to write the Keynsham team such a great review. Really pleasing to see Molly & Freya were able to assist you in your search for a new home, fantastic to see you've settled in already.Thanks, Rhys
★★★★★ 5/5
TrustpilotSarah Robinson was great and very…
Sarah Robinson was great and very helpful!
Samuel · 12 October 2023
Agent replied · 12 June 2024
Hi Samuel, thank you for leaving a five star review and I am so glad to see Sarah has been so helpful to yourself! Thanks again, Laura.
★★★★★ 5/5
TrustpilotOur 1st property
My partner and I have finally decided to move in together and we found the experience with Andrew’s extremely positive and helpful.We found our perfect place on our first viewing, They are definitely a great company to find your forever home with.
Mr · 8 July 2024
Agent replied · 24 August 2024
Hi Philip, thanks for taking the time to leave us a review. Amazing to see you've had such a good experience with us. Wishing you all the best in your new home! Thanks, Rhys
★★★★★ 5/5
TrustpilotViewed a property today and had Izzy…
Viewed a property today and had Izzy from the Downend branch show us around, although we have decided to look elsewhere, credit to Izzy she showed us around like it was already our home and was great with our kids! Thanks!
Mr · 24 July 2024
Agent replied · 24 August 2024
Thank you, Mr. Meredith! We're delighted to hear Izzy made your viewing enjoyable. Best of luck with your search, and feel free to reach out if you need further assistance.
★★★★★ 5/5
TrustpilotI had a good experience during the renting process
I had a good experience during the renting process, mainly I was grateful to be assisted by Zyad Chafi, a very committed professional who provided clear guidance and was extremely helpful during this process.
Karla · 13 November 2024
Agent replied · 22 December 2024
Thank you, Karla! We're thrilled to hear about your positive experience and that Zyad provided such excellent assistance. We appreciate your feedback! Best wishes, Jake
★★★★★ 5/5
TrustpilotGreat service with a personal touch
Natasha at the Balham branch did a valuation of my property and her professionalism and attention to detail was fantastic, she explained everything in detail and answered all my questions will skill and dillgence. I would highly recommend Natasha and her team for the personal touch experience
Alesha · 7 February 2023
★★★★★ 5/5
TrustpilotGreat service
Keli Viana has been fantastic and been so helpful throughout the process of selling my flat. She has kept me informed all through the process so far and found me a buyer in the best situation of having no chain. Really pleased with the service.
Caroline · 28 March 2023
★★★★★ 5/5
TrustpilotGreat property viewing
We had a lovely property viewing with Mark; he was very knowledgeable about the property and incredibly helpful. He answered all of our questions with ease and grace, and offered to follow up on some of our more difficult questions! Very friendly and welcoming, especially to first-time renters in Bath.
Ethan · 11 January 2024
Agent replied · 12 June 2024
Hi Ethan, thank you for sharing your experience, great to see you have such a positive viewing with Mark and that he was able to answer all your questions to help you make an informed decision. Thanks, Rhys
★★★★★ 5/5
TrustpilotTracy has a professional manner how she…
Tracy has a professional manner how she deals with our requirements and certainly recommend using her in the near future and anyone that is looking to let a property.Tracy will be your go to person for all your needs.Thank you for your caring nature.Highly recommend
Mr · 22 April 2024
Agent replied · 12 June 2024
Hi Kenneth, thank you for the five star review. Brilliant to see Tracy has been able to help you with everything you've needed, we know she will really appreciate the recommendation. Thanks, Rhys
★★★★★ 5/5
TrustpilotAmazing viewing
I absolutely loved my viewing today which was done by Issy from the Downend branch, she was so lovely gave a great tour of the house showing off many features it has and storage making me hope it’s become my future home.
Chelsea · 17 June 2024
Agent replied · 24 August 2024
Hi Chelsea, what a brilliant review! We know that Issy will really appreciate seeing your feedback and we wish you all the best with your search for your next home. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat experience
Justine and Molly were a great help in finding our new home. Great communication throughout, Justine was happy to to arrange a second viewing without the chaos of the kids with us too which really gave us a chance to take it all in.Great experience overall
Nicky · 17 February 2023
★★★★★ 5/5
TrustpilotNancy Henley
It was pleasure meeting Nancy Henley at our viewing on Saturday. Nancy showed us around the property and answered all our questions that we had and even gave us some ideas to think about with regards to the property. Nancy was friendly and very approachable. Many thanks Nancy for your time.Sam & Dan
Sam · 9 May 2022
★★★★★ 5/5
Trustpilotkeynsham
Thank you to the Keynsham branch and especially Freya for helping with the recent sell of my property. They are an amazingly friendly and efficient team, and did all they could to make it as smooth and stress free as possible.
Hannah · 14 July 2023
★★★★★ 5/5
TrustpilotHelpful and friendly team
Help is so willingly given by every member of the letting team. Super efficient and things done in a speedy manner particularly by Louisa Davison who has been very knowledgeable, fast polite and super friendly.
Samir · 8 December 2023
★★★★★ 1/5
TrustpilotWasting my time …
I just turned up to my booked viewing to find no one here. I called Shannon on the mobile provided and sure enough she had no idea of my booking. I won’t be rescheduling.
Natasha · 21 October 2024
Agent replied · 23 October 2024
Thank you for your feedback Natasha. I’m very sorry to hear that someone wasn’t there when you turned up for the viewing. I understand Shannon has been in contact with you now.
★★★★★ 5/5
TrustpilotFirst class Midsomer Norton branch …
Tanya and Lisa at the Midsomer Norton branch went above & beyond to find us a property, they listened to what we wanted and had a good grasp of the difficulties in downsizing. I would 100% recommend them both . Thank you x Wendy
Wendy · 26 April 2024
Agent replied · 12 June 2024
Hi Wendy, thanks for taking the time to leave us a review. Brilliant to see that Tanya and Lisa were on hand to help you with everything allowing you to make an informed decision. Thank you again for sharing your feedback and the recommendation, Rhys.
★★★★★ 5/5
TrustpilotI had a viewing for a property today on…
I had a viewing for a property today on 09th of August 2022 , I even ended being late but Agency Agent ( Emily Duveen ) was sooo patient and very helpful and literally took her time to take me around. The Agency is very helpful.I had a good experience
Kevin · 9 August 2022
★★★★★ 5/5
TrustpilotExcellent service with Nancy Henley at Horley
Nancy Henley was most pleasant and very efficient in her interaction with me. Finding my first flat in the UK was challenging…when I met with Nancy at pine gardens for the viewing she made me feel comfortable, she was on time and seem to know exactly what I was looking for.Thank you Nancy!!
Kerry · 7 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.