Every review we hold for the Hertfordshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently moved into a rental property and had the pleasure of working with Stacey. From the initial viewing to moving into the property, Stacey was absolutely amazing. She was professional, responsive, and genuinely caring throughout the entire process.
What truly stood out was the thoughtful welcome pack Stacey prepared for me. It included a gift card, drinks, sweets, a pen, and more - everything I needed to feel right at home. It was such a lovely touch and made the transition so much smoother.
Stacey's dedication and attention to detail have made this move a positive experience. I highly recommend Stacey and Green Door Property Management for their exceptional service and personal touch.
Thank you, Stacey, for making my move so seamless and welcoming!
Nadège · 12 August 2024
★★★★★ 5/5
GooglePretty much how renting should be done. Really friendly (especially Jo) and quick communication. Was a smooth start to the tenancy from viewing to moving in. Having a portal for things like maintenance issues, where you can see updates is helpful. Didn't create anything stressful for when I was focused on moving into my own home. In fact was quite flexable when working out things like moving out dates and the end date for the tenancy agreement. Was also super quick at refunding me when stupidly I forgot to cancel my standing order.
Stevie · 16 February 2026
★★★★★ 1/5
FacebookLandlords, Green Door Property Management might work for you. Tenants, be very careful.
As tenants, our experience with Green Door was appalling.
Basic tenant rights, legal safety standards, and even simple communication were all completely neglected. Major building works were carried out at our rented home with no proper notice, blocking access to the property and creating serious safety hazards, and Green Door had no idea any of it was happening.
Despite claiming to “manage” the property, they showed zero awareness of the landlord’s actions, took no accountability once the issues were raised, and demonstrated almost no concern for the impact it had on us as paying tenants. When we confronted them with clear breaches of tenant law, they chose to back the landlord rather than protect or support us in any way.
Requests for reasonable compensation were flatly refused. Their complaints process has been slow, dismissive, and has only added more stress.
If you are a tenant, I would strongly advise you to think twice before renting a property under Green Door’s “management.”
In our experience, tenant welfare is treated as an afterthought, if it’s considered at all.
Caz · 28 April 2025
★★★★★ 5/5
GoogleWe had a great experience dealing with Green Door. Quick response with efficiency and competency has to be really appreciated. Thanks to Kelly Jacob who was an absolute star.
Resmiya · 16 May 2025
★★★★★ 5/5
GoogleAbsolutely superb service, I can’t recommend highly enough, they found me the perfect place within a few weeks of signing on with them.
A special thank you to Stacey (legend) for making everything so easy for me.
Paul · 2 November 2024
★★★★★ 5/5
GoogleGreen Door are easy to contact and are responsive. Helpful and approachable. Have been using Green Door for around 3 years. I have a new tenant and will continue to use Green Door because they are helpful.
Vanda · 16 March 2026
★★★★★ 5/5
GoogleMyself and my partner have recently just moved into our 1st home. We are renting which is managed by green door property management. My partner and I are completely new to this process but we have been guided and helped very efficiently by Stacey and her team. It’s been quite a lengthy and bumpy process but Stacey has been absolutely amazing and very patient with us. I would recommend to anyone to use Green Door and we look forward to working closely with them throughout our tenancy!
Michael · 19 June 2019
★★★★★ 5/5
GoogleKatie was very professional with the organisation of the new tenant to my property.
Her attention to detail was excellent.
Sheila · 5 March 2025
★★★★★ 1/5
GooglePoor service. I called to arrange a viewing and I was told no I have to email them. Why have your Phone number to contact you for viewings if your telling me that I have to email
Katie · 16 January 2026
★★★★★ 5/5
GoogleClaire was fantastic throughout my rental process, with clear communication and great patience. Her professionalism made everything smooth and easy. Highly recommend her for excellent service!
Oana · 10 October 2024
★★★★★ 5/5
GoogleGreen Door went out of their way to help us move with an extremely quick turnaround. The staff (particularly Katie and Stacey) went above and beyond to make sure our references came through in time to move at very short notice and were professional, friendly and efficient. Thank you.
Philippa · 18 June 2023
★★★★★ 5/5
GoogleI have been renting 4 properties overc17 years and dealt with estate agents and property's management companies and to be honest the words “ service and response are things of the .past. .Stacey , Nicola and all the staff are so responsive …
James · 16 October 2025
★★★★★ 5/5
GoogleWe commissioned Green Door to find suitable tenants for one of our properties. They provided a professional service and attention to detail was great! We dealt with Stacey and she was very responsive to our needs, guided us well on the shortlisted tenants and made the whole process seamless. Would highly recommend - thank you Stacey!PositiveResponsiveness
Vikki · 18 June 2022
★★★★★ 5/5
GoogleAs a first time landlady I have been extremely impressed with Nicola and her team. Nicola made the process run smoothly and stress free. I felt a real personal and individual touch with the service. She went above to answer all my queries, nothing was too much to ask. I could not recommend Green Door Property Management enough.PositiveResponsiveness, Professionalism
Claire · 27 August 2021
★★★★★ 5/5
GoogleGreendoor have managed my property for approximately 2 years, during which time I've had non paying tenants and covid to deal with. Throughout all this Nicola and the team have been absolutely FANTASTIC. Going above and beyond for me every step of the way. I cannot recommend them enough. The best property management company I've ever used .
Michael · 18 June 2021
★★★★★ 5/5
GoogleAs a landlord living in another country, Nicola and her team were great. They really gave the personal touch and peace of mind that we needed, being so far away. They have been very professional and fair in all their dealings and we highly recommend their services.PositiveResponsiveness, Quality, Professionalism, Value
Teri · 18 June 2022
★★★★★ 5/5
GoogleGot to be the most efficient professional letting service around. Stacey & Nichola were brilliant and had us moved in in no time. Communication A+ as a manager myself I know its not always easy to find good people for your organisation. Look after these ones as their worth their weight in gold.PositiveResponsiveness, Quality, Professionalism, Value
Adrian · 18 June 2021
★★★★★ 5/5
GoogleGreen Door have been responsive and helpful in getting my property rented out. I really needed property management who knew what they were doing, and they fulfilled this role.
K · 16 November 2025
★★★★★ 5/5
GoogleHighly recommend🏆
Kelly & team are fantastic
The best!! Give them a call today
Bridgette · 16 March 2026
★★★★★ 5/5
GoogleWe had a great experience renting through Green Door. Prompt responses and lovely staff. As a plus, they offer a portal where you can see all the details of the tenancy and use it to report maintenance issues. Thank you team!
Carmen · 23 May 2025
★★★★★ 1/5
GoogleI asked tenants to pay for breaking my vaccume, and i got the refund from greendoor which they only gave me 10% of it. Very poor service from greendoor and not responsible at all. Definitely wouldn't use them again unfortunately
Tamara · 16 April 2025
★★★★★ 5/5
GoogleVery helpful with our move to our new flat.
James · 16 February 2026
★★★★★ 5/5
GoogleI’ve just been able to get a rented property though GreenDoor, they are so supportive throughout the whole process and they are all really friendly ladies.
I’ve now been in my rental for 2 weeks and very settled already.
The first week I had a few things that needed doing, as soon as I emailed they got straight onto it and it was sorted in the next day of two.
Highly recommend them to anyone.
Stacey · 18 June 2023
★★★★★ 5/5
GoogleEfficient and effective team. Seamless experience. You make it all look easy. Thank you
Gerald · 16 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
