Every review we hold for the Herne Bay office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDisappointing Experience - Not Recommended for Landlords
I strongly advise against using Miles & Barr. As a landlord, my experience has been extremely disappointing. The communication regarding my tenant's arrears was sorely lacking, and I only received the necessary information after persistently pursuing the matter myself.Furthermore, their email correspondence has been consistently unprofessional and discourteous. The overall attitude displayed by the company gives the impression that they have no genuine concern for their clients' businesses. I would recommend seeking alternative property management services to avoid such a frustrating and unsatisfactory experience.
Giovanni · 11 April 2023
★★★★★ 5/5
TrustpilotMiles and Barr
I found Miles and Barr - both the office and the progressor - very helpful throughout what turned out to be a lengthy, difficult and, at times, quite stressful process. At all times, I was kept well informed by all the Miles and Barr staff I dealt with, including those at another branch. I would certainly recommend Miles and Barr to anyone planning to buy and/or sell their home
Sue · 16 January 2024
★★★★★ 5/5
TrustpilotJackson Perry at the Ramsgate Branch…
Jackson Perry at the Ramsgate Branch was unfailingly helpful and professional in the buying and selling of our homes.
Jacqui · 22 February 2024
★★★★★ 5/5
TrustpilotAn absolute pleasure to do business…
An absolute pleasure to do business with. Louise Daly was exceptional. But in fairness I can’t remember everyone’s name. But all the staff were kind, patient and helpful. I would recommend Miles & Barr to anyone buying, selling or renting. Simply excellent.
Gretta · 8 February 2022
★★★★★ 5/5
TrustpilotAnia - Miles & Barr
I would like to take this opportunity to thank Ania for her dedication in assisting me to find a property to rent.From the very beginning her communication was outstanding, and was extremely helpful through the whole process.Ania is credit to Miles & Barr.
Andy · 26 November 2021
★★★★★ 5/5
Trustpilotwe are in the process of moving now and…
we are in the process of moving now and Debbie Mead and the team have been brilliant kept us informed helped out when we was a bit confused on certain things and chased solicitors up when we was concerned top notch .Mark Knight Westbrook
Mark · 24 September 2021
★★★★★ 5/5
TrustpilotAnna was absolutely fantastic in…
Anna was absolutely fantastic in getting our viewings sorted, she enabled us to view several properties and had all the information we needed. Not only that, Anna made herself available for a second viewing to enable us to measure up for furniture etc.
Justin · 10 November 2021
★★★★★ 5/5
TrustpilotMany thanks to Vicky Marshall
Vicky and her team were fantastic in keeping everyone in our chain in line and us updated. Regular updates at sensible intervals were really handy and Vicky would go out of her way to make requests on our behalf.
Thomas · 14 May 2022
★★★★★ 4/5
TrustpilotEmily kept me informed all the way…
Emily kept me informed all the way through my purchase without me having to chase her.
Linda · 26 March 2024
★★★★★ 5/5
TrustpilotMax was on time actually he was…
Max was on time actually he was early.Answered all the questions asked .he was polite and kind in showing me the security and safety of the flat ,which made me want to live at 34 A Perkins avenue
Vashti · 10 June 2022
★★★★★ 5/5
TrustpilotWhitstable branch
Whitstable branch. Suzanne has been amazing she has been a great support and has really worked hard.
Lee · 22 February 2024
★★★★★ 5/5
TrustpilotCould not praise or recommend Miles &…
Could not praise or recommend Miles & Barr enough! We were first time buyers and everyone we dealt with was so friendly, helpful and patient!! Fabulous throughout and after.Big special thank you to Lucy Clifton, Dan Curry, Joe Ainley and Shelley Webster!
L · 17 September 2021
★★★★★ 5/5
Trustpilotmiles@barr handled my purchase very…
miles@barr handled my purchase very efficiently. Ross Newman was particularly helpful, Many thanks to him and the team in the Folkestone office.
Deborah · 19 September 2023
★★★★★ 1/5
TrustpilotRang to view property and found Hannah…
Rang to view property and found Hannah to be extremely rude and have a terrible attitude. It seems basic manners are to much to hope for, what a terrible representation Hannah is for this estate agent, perhaps she is in the wrong job.
Nathan · 19 March 2021
★★★★★ 5/5
GoogleI have worked with these guys in both letting and selling and it has been a really good experience throughout.
Colin · 16 October 2025
★★★★★ 5/5
TrustpilotI would firstly like to think Sophie…
I would firstly like to think Sophie Collins for trying to help me moving to upper Bridge Street Canterbury she was a huge help on trying to help me find and finish the form application thank you so much Sophie
TD · 17 September 2021
★★★★★ 5/5
TrustpilotI cannot thank Kerrie Brunger and…
I cannot thank Kerrie Brunger and Natalie Heard and Miles and Barr lettings for all the amazing help they have given myself and my family in finding us a lovely house to rent, Thank you all so very much xxxx
Natalie · 9 September 2021
★★★★★ 5/5
TrustpilotJake was very friendly and…
Jake was very friendly and approachable, with all the relevant information to hand. He seemed very down to earth and genuine, which isn't necessarily the case with all estate agents!
Clare · 13 December 2022
★★★★★ 5/5
TrustpilotOur Moving Process started in May 2023…
Our Moving Process started in May 2023 and have finally just Exchanged January 2024 due to one reason or another along the chain, however throughout the whole process Lisa Cook the Sales Progressor couldn’t of done more to ensure things ran smoothly…She had such a calm and professional manner and although I may NEVER move again I would definitely recommend her to others !!!!!
Gemma · 5 January 2024
★★★★★ 5/5
TrustpilotThank you Milles&Barrs for your support…
Thank you Milles&Barrs for your support and help in getting a new house for rent.Especially Sophie you have provided the right properties for us you did a great job, thank you so much.
Dr.Silvya · 4 August 2022
★★★★★ 5/5
TrustpilotThank you to Brad and Ali from cliftonville Miles & Barr
Great experience with cliftonville Miles & Barr. A special mention to Brad and Ali for being so helpful. Would definitely recommend to others. Thanks for your help
Mick · 13 March 2023
★★★★★ 5/5
TrustpilotThank you miles and barr for your assistance
Thank you miles and barr for your assistance in securing accommodation for me special mention to Sophie Collins for assisting me and l hope l will work again with you guys in the future
JeffreyTogara · 9 June 2022
★★★★★ 5/5
TrustpilotMiles and Barr Amy Whiffin renting
Very helpful experience with miles and barr, all queries answered quickly and never more than a couple hours to speak to someone, Amy Whiffin was incredibly helpful and I highly recommend her for future renting options
Tommy · 3 March 2022
★★★★★ 5/5
Trustpilot..this was our first experience with…
..this was our first experience with Miles & Barr and we are impressed with their service, knowledge and promptness. Particularly Jenny Harmes who has kept us up to date with the progress of our rental
Julie · 14 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
