Trusted Agent profile · Herne Bay
Verified
★★★★★
824 reviews across 2 platforms
1 The Links, Broomfield, Herne Bay, CT6 7GQ
Miles and Barr Land and New Homes's office in Herne Bay, at 1 The Links, is rated 4.4 out of 5 across 824 reviews on two platforms, including 21 Google reviews rated 3.7.
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Every review we hold for the Herne Bay office, from every platform, shown as written. First names only.
4/5
TrustpilotDasha is brilliant!
Like all moves we had some ups and downs but throughout it all Dasha was amazing. Friendly, helpful and always willing to do whatever she could to help. She is a credit to Miles and Barr and she alone would make us recommend them to anyone else thinking of buying or selling a property.
5/5
TrustpilotMiles & Barr have been my letting agent…
Miles & Barr have been my letting agent for the last 3 properties I have rented.. they've been great.. have always gone over and above to help me find new properties to rent.. and if there has been a maintenence problem at my home they've always been responsive and liased with my landlord appropriately. I have a property check every 6 months which is abit more often than most letting agents, but they are always flexible when arranging it around my work hours. Absolutely recommended 10/10
5/5
GoogleVery helpful organised and dedicated staff.
5/5
TrustpilotFirst-Time Buyer Support
Excellent communication from the Sales Progressor in cahrge of my house purchase (Melissa Scarsbrook); quick responses to my questions and was very helpful acting as a intermediary between myself and the seller. Overall, a very helpful person during my first house purchase
5/5
TrustpilotA fantastically helpful lettings…
A fantastically helpful lettings service! Really friendly agents, with thanks to Shannon and Jake especially for helping me to find the perfect place and being incredibly accommodating with the moving process. I would definitely recommend Miles & Barr when looking for rentals.
5/5
TrustpilotBest state agent in Folkestone
Best state agent in Folkestone, I personally want to thank Shannon Faulkner for sorting everything very quick and smooth, super helpful and reliable, she made the process very much easier than usual. Excellent and professional + very respectful. Wishing her success and health in the future.
5/5
TrustpilotI have attended a few viewings now…
I have attended a few viewings now through Miles and Barr and Jake Chamberlain who showed me around today's property was polite, well dressed and considerate of my needs due to my disability. Today was a positive experience for me.
1/5
TrustpilotSlow to react
From day 1 we were permanently having to chase them to get things right. The photography was terrible and even after a second attempt the photographs did not do the property justice. After threatening to cancel our contract they eventually sent a decent photographer. Incorrect details of the lease were posted. We went into their office many times to get errors corrected each time wasting valuable weeks trying to sell. On their recommendation we furnished and dressed our property but when advised they didn't even bother to view it. We submitted our own photographs which again wasted another week of them getting them posted correctly on the selling sites. GO ELSEWHERE!
5/5
TrustpilotMiles and Barr were excellent…
Miles and Barr were excellent throughout our difficult prolonged sale. professional and friendly, but most importantly they kept us updated all throughout and turned what could have been a traumatic process into a rather good one. Special shout out to Louise Daly who held our hands all the way!
1/5
TrustpilotThe worst customer service ever
The worst customer service ever. Lazy and incompetent. Tried to sign us up for 2 weeks just to realise my name was not even on the system but somehow was only my partners name and phone number. Could not get anything done for 2 weeks but when my friend called- local business owner with nice English accent- got 2 viewings in 2 days.Not only failed to inform us about canceled viewing ( that was confirmed by phone call the day before) but also could not keep the word of informing about upcoming properties. Called to book a viewing only to find out that the maximum viewing have been booked, although I was promised to be first one to know if anything suitable would come up.
1/5
TrustpilotAnd still you Miles and Bar let the…
And still Miles and Bar let the drug dealing go on in the property they are meant to manage, they have now been reported for aiding drug dealers ,, they just turn a blind eye to the drug dealers at number 4 shorncliffe road folkestone.. the other residents have had enough.
Dear Mr Anthoney, We can confirm our Folkestone Property Management department takes this subject raised seriously and continue to manage the matter. Police are notified of criminal actions reported and these must be dealt with directly by the Police.
5/5
TrustpilotMiles and Barr were great to deal with
Miles and Barr were great to deal with. They made what can be a stressful experience (buying a property) much easier and very smooth. Emily Stickler, the member of staff assigned to my purchase, was excellent. Regularly checked in with me and a good communicator which meant any possible problems were resolved quickly. I don't intend to buy or sell another property but I would use them again, definitely, if I did.
5/5
TrustpilotMiles and Barr Folkestone
Found Miles and Barr Folkestone Very helpful and would highly recommend Zoe Bartlett She went above and beyond for us selling our house We left it in Zoe’s hands as we were out the country Very professional and safe in these times that’s important Thankyou Miles and BarrMr Mrs Neill
5/5
TrustpilotBroadstairs Branch Highly Recommend
Exceeded all expectations - from start to finish the staff at Miles & Barr have been fantastic.Charlotte Silk and Lisa Cook have guided us through the whole process, knowledgable, prepared, always getting back to us promptly, they have been professional kind and patient and I can’t thank them enough. buying and selling can be a bit of an emotional rollercoaster so I’m glad we had a team we could trust.
5/5
TrustpilotThe tricky process of renting a house made easy
We have just found the tricky process of trying to rent a house for the next 12 months made considerably easier through Miles Barr. Natalie Heard, their Lettings Negotiator was professional, friendly and efficient and it has been a pleasure dealing with her and her colleagues.
5/5
TrustpilotAmazing service
Amazing service, everyone I had dealt with went beyond and above. I regret not using them for my sale! I will be recommending them and would use them for a sale. thank youSpecial thanks to the dover branch. especially Louise Daly, Emily Stickler and Joseph Libby.
5/5
TrustpilotGreat service
Joana and her team at Ramsgate office were really helpful in renting our desired house.She's always willing to provide a solution to every challenge encountered.Thank you all for the support and efficient service delivery.I look forward to enjoying your services in the future.
5/5
TrustpilotAmazing
Debbie has been amazing from start to finish. Nothing was ever too much trouble! Very professional and knowledgable. Thank you Debbie 😊
5/5
TrustpilotBrilliant agency that has been…
Brilliant agency that has been fantastically efficient, informative and responsive throughout our letting process. Holly Hill has been an amazing support, engaging, professional and knowledgable, and we have felt that we could really trust her to keep a good pace going with great attention to details. Recommend!
1/5
TrustpilotNever again. bad estate agent.
Absolutly apauling. Don't trust a word miles and bar say.Badly advised into I am sold auction through them. Told it would achieve over the asking price. They'll be 20 bidder. Miles and bar and Auctioneers lied . Didn't even get to auction just insulting offers and pressure to accept. Cancelled after it was a flop. But auctioneer and miles and bar arguing as to who's fault it was that it rolled into another month. But no resolution. Then recieved terms of cancellation. I can't believe these are legal. If viewer or ancestor , girl friends boyfriends or distant relative try to buy within 12 months they will rip seller off for 4.25% of the value sold. But privacy laws mean there is no posible way to check if a buyer falls into there terms.
5/5
TrustpilotDonna Bogard has been extremely…
Donna Bogard has been extremely sufficient and very professional sorting out any issues or concerns I have had. Very professional.
5/5
TrustpilotVery pleased!
We have had a fantastic experience with Miles and Barr in finding our rental property. In particular, Holly was very prompt in giving extra information on available houses. We were very pleased with the help and assistance of Holly. She did a great job for us.
5/5
TrustpilotI have just exchanged on a property and…
I have just exchanged on a property and have to say that Becky White has been brilliant throughout the whole process.
5/5
TrustpilotGoing the extra mile…
My partner is partially sighted and does not have the Internet Natalie Heard was so brilliant and talked things through over the phone at length it was so very helpful and all staff we dealt with were very helpful and professional thank you all
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