1/5
Absolutely shocking waste of electricity leaving all the lights on in the evenings
Agent replied · 25 October 2024
Thank you for bringing this to our attention, I will pass this onto our directors for the matter to be looked into.
Trusted Agent profile · Herefordshire, County of
★★★★★
285 reviews across 2 platforms
16 Broad Street, Leominster, HR6 8BS, Herefordshire, County of, HR6 8BS
Chancellors's office in Herefordshire, County of, at 16 Broad Street, is rated 4.7 out of 5 across 285 reviews on two platforms, including 130 Google reviews rated 4.8.
Every review we hold for the Herefordshire, County of office, from every platform, shown as written. First names only.
1/5
Absolutely shocking waste of electricity leaving all the lights on in the evenings
Thank you for bringing this to our attention, I will pass this onto our directors for the matter to be looked into.
5/5
Maria Davies at RBB has to be the most professional and honest business woman I have ever had the pleasure of dealing with. She is professional at all times, she is incredibly courteous and polite, she has given us no end of advise about the local housing market and the processes involved along the way. Nothing is too much trouble, Maria would always assist with even the silliest of questions, she is always obtainable and would always give us updates along our house buying journey. I would recommend her as our estate agent of choice time and time again.
5/5
Very helpful with good knowledge of the area and property.
Thank you Benn for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
Very professional team. They are happy to help and and support during whole process. Highly recommended.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
I have recently been looking in the area for a property and have been registered with several estate agents in the area. I was very impressed with the RBB team, in particular, Michelle who was very pleasant to speak to and also very proactive during our search. It was a genuine pleasure to deal with her. She arranged several viewings and was very knowledgeable about the properties. If things go wrong with the purchase and we need to revisit the market, she will be my first contact.
5/5
My mother and I have been the recipients of excellent service from the Leominster branch of Russell, Baldwin & Bright, in connection with the sale of a house in Green Lane, Leominster. Despite a fairly slow market in the region during the late Summer and Autumn of 2012 buyers were found within a few weeks of marketing - and subsequently retained. The sale thereafter progressed fairly quickly, due in large part to the efficient negotiations of the Leominster staff, in collaboration with the remotely located Sales Progression Team. We were initially impressed by the staff's receptiveness to our rather numerous suggestions for corrections and alterations to the house details; the final version was visually impressive and verbally accurate. We were then pleased to be able to hand over the viewings to Jane Bingham, whose professional expertise must have done much to kindle - and sustain - the enthusiasm for the house of the couple who became our buyers. We were, furthermore, informed quickly and efficiently when potential problems emerged during the later stages of the sale, which did much to allay anxiety and stress. We have been moving house regularly over a period of some 30 years. This has been one of our best experiences so far.
5/5
The team at RBB were Ace. We were doing viewings the day after we signed on the dotted line and accepted an offer after only three weeks on the market. Jane and the rest of the team are very proactive - calling potential buyers to advise them of new properties and coercing them gently into viewings. The sales brochures are of a very high standard and the pictures used are expertly taken to show the best of even the smallest room. All the team at RBB are extremely helpful and happy to offer advice and reassurance at every stage of the process. It's a bonus that they are really lovely people too. The only thing I would say that is a slight con being on the buying side now is that the website continues to list sold properties which is a drag when you are trying to find something new. Couldn't recommend them more highly for the sales process.
5/5
I am very happy to thank the staff of the Leominster branch of Russell, Baldwin and Bright for the professional, friendly and ever patient help they gave me in my sale. Maria Davies' first visit was a delight. I had asked three agents to view and value and in stark contrast to the other two she was positive,saw the advantages of my cottage, valued it at considerably more than they had and very nearly got the asking price. Jane Bingham couldn't have been more charming to me and the viewers and certainly sold the cottage to the ultimate buyers. I'm sure everybody enjoyed their visits with her. Under Maria's managership this branch is just what an estate agents should be; immediately friendly and forthcoming and extremely well informed. Whenever I went in people were being attended to cheerfully and patiently and came away smiling ----------- not the common case. I am extremely grateful to all the staff and can't recommend them more highly. Rather than this being the usual stressful experience it was a pleasure.
5/5
Excellent friendly service could not ask for more.
Hi Justin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
Natalie at Leominster office was extremely helpful & supportive in my house purchase
Hi Jenny, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
Great updates on new properties, informative staff, and overall a very pleasant, professional demeanor - Chancellors will go out of their way to do the best they can for their customers.PositiveResponsiveness, Professionalism
Thank you William for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
Maria Davies, Senior Sales Manager at the Chancellors Leominster Office, has been just brilliantly helpful throughout. Friendly, thoughtful and genuinely caring, as a buyer I can’t recommend, or thank her highly enough. Her knowledge and experience is invaluable and should I ever be selling a property, Maria will be my go to Estate Agent. Thank you!
5/5
Brilliant customer service- Natasha at the Leominster branch dealt with me on the phone and answered all my questions. Will be recommending!
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
We were very impressed with Russell Baldwin & Bright, Leominster Branch, from our first contact to our last. They were professional, enthusiastic and caring. From our initial meeting with Maria, who leads the team magnificently, we gradually got to know all the other members of the team who each performed their roles to the same high standards. If we decide to sell or buy another house they will be our first call. Thank you.
5/5
Sold my house recently with Leominster Chancellors like to say how approachable and helpful from Maria first coming to value to Bethany selling house couldn’t asked for better experience.PositiveResponsiveness
Thank you for leaving us this great review John, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
Really quick and easy to sell your house with. Both Rebecca and Maria worked with us and gave constant updates throughout
Thank you for leaving us this great review Will, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
Efficient, helpful and informative. Very professional. All members of the Branch have been excellent. Natasha, Conner and Maria. A great team.
Thank you for leaving us this great review Bethan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
Excellent attentive service
Hi Sheena, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
Natasha did much more than we have experienced from any other agent and is professional and friendly. Would recommend.
Thank you for leaving us this great review Margie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
Great service, thank you Chancellors !
Thank you Charles for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
List fake properties and then add your email to their mailing list when you make an enquiry and decline being added to their mailing list.NegativeProfessionalism
Hi Cee, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
Great team at chancellor's leominster and 5 star service from all staff members Maria, Natasha, Rhys
Thank you Matt for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
Very professional service,thankyou to the whole team for selling my father's house
Thank you Carolyne for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
Ethan was lovely and very helpful.
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Herefordshire, County of office has 285 reviews across two platforms: 130 on Google, 155 on Trustpilot (across the whole business).
Chancellors Leominster is rated 4.7 out of 5 across all 285 reviews, and 4.8 out of 5 on Google from 130 reviews.
Chancellors Leominster, 16 Broad Street, Leominster, HR6 8BS, Herefordshire, County of, HR6 8BS.