Every review we hold for the Hereford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from Jackson Property. We can't praise the staff enough. From start to finish, they were patient with us even when it took a lot longer than anticipated to finally purchase the property. They liaised with ourselves and the vendor throughout, accomodating various viewings of the property, ensuring that everyone was kept happy. Thank you for being patient with us. Especially David and Lavina. We got there in the end! Will certainly be inviting you guys back to see what we've done at the cottage. Thank you!
Jeanne · 14 February 2026
★★★★★ 5/5
GoogleExceptional customer service and first class experience from the Jackson Property Hereford team in finding my next commercial property! This was my second time searching and buying a commercial property through Jackson Property Hereford.
Finding a new property can often be stressful, but my experience with Jackson Property Hereford was nothing short of seamless. A huge shoutout to Nathan, who went above and beyond to make the entire process as smooth and straightforward as possible.
Their deep knowledge of a local market was invaluable. They offered advice and were always transparent.
Once the perfect property was found, the team made the purchase process a breeze. They provided regular updates on the process and were always on hand to assist with any queries, making sure everything was handled efficiently and professionally.
I could not recommend Jackson Property Hereford team highly enough for their excellent service!
Thank you!
Julia · 17 December 2024
Agent replied · 24 December 2024
Julia. This is a lovely review to read. Having bought 2 properties from us in the past 3 years as well!
Thank you. You never know, could always be more.
★★★★★ 5/5
GoogleFantastic service from start to finish. We had never sold / been through this process before so weren’t sure who to go with. From the very start we felt confident as the team were so friendly, knowledgeable and really easy to get hold of. They worked so hard - supported us, advised & coached us through the stressful parts (I’m sure way beyond their job description!!). Beautiful, professional photos taken of the house. We mostly dealt with David but the whole team were brilliant. Dave - we can’t thank you enough for helping us sell and find our forever home.
We would recommend Jackson’s Property Hereford to anyone looking to buy or sell their property in a heartbeat and are so grateful for the 5* service we received. Thank you xxx
Louise · 17 December 2024
Agent replied · 24 December 2024
Thank you so much for the lovely words. We loved working with you and hope you enjoy your new home!
★★★★★ 5/5
GoogleWe had an excellent experience withJackson Property. Everyone was efficient, friendly and always responded very quickly to any phone call or message. They remained active in supporting our sale and we feel certain that it was their proactive contact with our buyer that finally achieved completion. Many members of the team were involved, but David and Charlotte were especially supportive and active in achieving our sale. David was the key person, in contact with ourselves, our solicitor, the buyer and their solicitor to progress the sale. Without his voice of re-assurance through a protracted process, we would have been very uncertain and stressed.
P · 7 December 2024
Agent replied · 24 December 2024
This is lovely to read, thank you so much!
★★★★★ 5/5
GoogleJackson property have been great throughout the process of busing my first home. They have kept me up to date well and do not hassle you. I’d gladly use them myself when I come to sell in the future. Tash has been very lovely an guided me along.
Jade · 17 November 2025
Agent replied · 16 January 2026
Thanks Jade. We think Tash is great as well.
★★★★★ 5/5
GoogleI can’t recommend Lavina at Jackson Property highly enough. She has been incredibly attentive, and her communication throughout the process has been excellent. Everyone knows how stressful buying a house can be, but Jacksons made it as smooth and enjoyable as possible
Molly · 17 December 2025
Agent replied · 16 January 2026
Aww. Thanks Molly. Lavina does certainly care about her clients. Thanks for the review.
★★★★★ 5/5
GoogleAll the staff at Jackson Property have been a joy to work with, Lucy was my main contact who has been fabulous but Alex and the rest of the team were also always really helpful and quick to respond to any enquiries. They arranged many viewings and secured the sale of my parents house with a great family who I know will enjoy living there. I am very grateful to Jackson Property for making the whole process stress free.
Rupert · 3 October 2024
Agent replied · 24 October 2024
Hi Rupert, this is great to read on a busy Friday afternoon, many thanks for leaving the review, we too believe the new family will love your parents property.
★★★★★ 5/5
GoogleSo I should come clean and admit that I do not hold the Estate Agency profession in particularly high regard, they come somewhere between politicians and newspaper reporters in my general distain for them as a profession.
So, how refreshing to find an agency that really have got their act together and did what they said. The Jackson’s team did a fantastic job and their communication was second to none. The fact that they work as a team and share commissions means that you get super fast responses and they set up a dedicated WhatsApp group where anyone of the team can respond to any concerns or questions you might have. In the Hereford Branch I have to single out Charlotte as having done an outstanding job.
highly recommended
James HEREFORD
James · 26 June 2024
Agent replied · 25 August 2024
James, we feel a lot of the public will agree with your original view of agents, thank you for giving this feedback and showing that not every agent is the same. We simply love what we do and hopefully this came across from all our team.
We will certainly thank Charlotte for you as well. Thank you for choosing us.
★★★★★ 5/5
GoogleI really want to thank David, Rebecca, Maddie and the team for their work on selling my property. Smooth process and couldn't be happier. Highly recommended.
Sarinya · 2 January 2026
Agent replied · 16 January 2026
Thank you Sarinya, this is wonderful to read
★★★★★ 5/5
GoogleI recently sold my home through Jackson Property and had a very positive experience. Communication throughout the process was excellent, especially via WhatsApp, which made it easy to arrange viewings and receive prompt feedback afterwards. What really stood out was the team's proactive engagement with everyone involved in the chain, which helped keep things moving at key moments. A special thanks to Maddie and Rebecca, who went the extra mile to offer reassurance and support when things stalled with the solicitors. Their responsiveness and dedication made a real difference during a stressful time. Highly recommend!
Judy · 2 May 2025
★★★★★ 5/5
FacebookHaving recently purchased a property through Jackson property we were impressed from the start at the professionalism, in depth knowledge and communication. Everyone in the team we dealt with were a credit to the company. We would not hesitate to recommend and will use again, in fact we are already planning a sale with them in the near future. Thank you to Nathan, Becky and the team for making it a smooth process!
Tasha · 13 February 2025
★★★★★ 5/5
GoogleFantastic agents from start to finish. I have used other Hereford estate agents in the past and Jackson’s sit firmly at the top.
Dave and Lavina went above and beyond for the sale of my property. …
Ben · 14 February 2026
★★★★★ 5/5
GoogleWe have had a wonderful experience with Jackson’s.
Kept us fully informed on progress of house . Tash has been really helpful throughout the sale process
I would recommend them.
Stephen · 24 March 2026
★★★★★ 5/5
GoogleI was very pleased with the service that I received at Jackson Property, especially a big THANK YOU to Maisie and Alex who helped me through my journey from start to finish .😁 …
Beverley · 14 February 2026
★★★★★ 5/5
GoogleI wish we’d chosen Jackson’s first. Our property was listed with another agent for a year with no interest. Within 6 months of listing with Jackson’s it was sold. The team could not have been more friendly and helpful, and made the process so easy. We can’t thank them enough.
Nai · 17 December 2025
Agent replied · 16 January 2026
Thanks Nat, means alot
★★★★★ 5/5
GoogleJackson’s have been amazing during the sale of our property, even when things stalled and we had to start again. Dave and Becky were always available on WhatsApp to answer questions, chase solicitors etc. Highly recommended.
Zara · 23 November 2024
Agent replied · 8 December 2024
Hi Zara, so nice to read, We are very glad it worked out and happy to communicate anytime
★★★★★ 5/5
FacebookMy husband and I have just purchased a property that was for sale with Jackson Property. Michelle was our main point of contact for the purchase and she was extremely helpful in guiding us buying our property. We had a very long process, however Michelle was extremely reassuring and helped in any way she could to speed up the process. She was always quick to respond to enquiries or someone else from the Jackson team responded quickly. We would recommend purchasing a property from Jackson and if we were ever to use an estate agent in the future we would use Jackson property.
Heather · 20 February 2021
Agent replied · 8 June 2023
Thank you so much. Hope you get nice and settled!
★★★★★ 5/5
GoogleBill Jackson the estate agent legend that he is and his team of Nathan and Charlotte (and I’m sure many more behind the scenes) are fantastic! It’s been less than 2 months from
Instructing them to exchange I believe which is quite incredible. Tried another agent before and the service, offering and care from Nathan and Charlotte has been 100 x better. Thank you so much team Jackson Property!
Emmie · 7 October 2022
Agent replied · 4 June 2023
Hi Emmie. We are so glad it got over the line for you. It’s credit to a great house in a great location.
Good luck with the next chapter. X
★★★★★ 5/5
FacebookJackson Property have been outstanding! As first time buyers, we had limited knowledge of dealing with estate agents and the house buying process. The team at Jackson Property guided us through the stages, answered all our silly questions, and were always at the end of the phone/ emails to help us out. Their communication between us and the seller was 5*, particularly as it was not a straightforward purchase.In future, we still use Jackson Property at any given opportunity. Michelle was our main point of contact, absolutely wonderful. Above and beyond service! Thank you again
Liana · 30 November 2020
Agent replied · 8 June 2023
Thank you for the kind words, Michelle loves helping clients
★★★★★ 5/5
GoogleBought my first house with Jackson property. I can not fault the service received! Nathan and his team were so helpful, and as a nervous first home buyer they helped me through the buying process. They were extremely informative and had so much patience when it came down to explaining the whole process to me. I am now settled into my lovely new home and would highly recommend Nathan and the team if you are looking for a new forever home!
Matthew · 4 June 2020
Agent replied · 4 June 2023
Thank you for the feedback. It does mean alot to us.
★★★★★ 5/5
GoogleRecently purchased a property with Jackson property, being a first time buyer i was a bit in the dark but they helped us out no end to get the purchase completed. Thank you all to the Leominster team for all your help. 😃
⭐ ⭐️⭐️⭐️⭐️ …
Lee · 19 December 2025
Agent replied · 16 January 2026
Hi Lee, thanks so much for this, great to hear a buyers experience was positive
★★★★★ 5/5
GoogleWe were so impressed with the fantastic team at Jackson Property Hereford. Every one of them was friendly, professional and incredibly helpful at every step of our house move. We would not hesitate in recommending them.
Tom · 14 January 2026
Agent replied · 16 January 2026
Thanks so much Tom, appreciate the review of the whole team
★★★★★ 5/5
GoogleJackson Property (Hereford) have been excellent and the whole team have kept me informed throughout the process. They’ve worked actively to answer questions, chase other parties when necessary and make sure everyone in the chain is supported and happy. I can’t thank them enough - my house was sold in two days and two viewings. Moving day is this week…!
Jo · 14 March 2026
★★★★★ 5/5
Google5 Stars but would give more… A big thank you to the whole team at Jackson’s Hereford for our recent house sale and purchase. Their honest, professional, and dedicated approach made the entire process seamless and stress-free. From the outset, I felt truly valued as a customer. They consistently went the extra mile to accommodate my needs, even fitting in appointments around my awkward work schedule.
The team’s attention to detail and commitment to ensuring smooth operations for all parties involved were evident at every step. Their expert advice and prompt communication kept me well-informed, and I never had to worry about any part of the process.
I can’t recommend the team at Jackson’s Hereford more highly. Their exceptional service and personal touch set them apart from other estate agents. If you're looking for a reliable and customer-focused team to handle your property transactions, look no further. Thank you once again for making this experience so positive!
Tom · 26 June 2024
Agent replied · 25 August 2024
Thank you so much for this. Definitely lifted the mood of the sales team this week.
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