Savills Henley reviews in Henley-On-Thames

★★★★★ 5/5

Trustpilot

Good judgement on price

Good judgement on price. I was selling. Good judgement on capacity of buyer to follow through on acceptance of offer. Good marketing. Good monitoring of progress between acceptance of offer an exchange of contracts.

Edward · 9 June 2026

★★★★★ 5/5

Trustpilot

Victoria Short of Savills, Stamford

My experience with Victoria Short of Savills, Stamford exceeded all my expectations. Disappointingly, the seller and our solicitors, were not prepared to put their full weight behind enabling me to purchasing a property in Rutland showing no sense of urgency. In fact, apathy and incompetence best describe the purchasing environment. Not perturbed, Victoria swiftly identified the strengths and weaknesses of those involved and formed a strategy of imposing relentless pressure on all fronts - realising that this was the only way forward. This strategy and her communication skills, both in the spoken and written word, coupled with her ability to quickly identify the best way forward in addressing each and every obstacle, and they appeared endless, gave her all the opportunity she needed to demonstrate her brilliant communication skills. Her dominance was so impressive that all parties seemed only prepared to move, in any meaningful direction, on her say so. Without Victoria at the ‘helm’ the process would have become so protracted the sale may well not have come to fruition for their were many times when I had lost all patience that my willingness to move forward was waning. I cannot thank Victoria enough for her performance. She can feel justly proud of her efforts for she has demonstrated that she is an extremely valued asset to the Savills, Stamford team.For completeness, I should point out, apart from her outstanding professional competence, she has a delightful and vivacious personality - always smiling and always looking on the bright side.Thank you Victoria.

Anonymous · 18 February 2022

★★★★★ 5/5

Trustpilot

Well worth considering

Anthony, Kelly and Felix were all a pleasure to deal with. I'm a landlord with over 10 years experience and all those mentioned were professional, responsive and helpful in my dealings with them. In particular, Anthony conducted seven viewings on a single packed day and I received an email from him the next morning with four offers over asking, presented in a digestible format with his thoughts on each - the first time anyone has taken the trouble to do this. Also, he doesn't call you "mate" and chew gum, which is a bonus!

Mr · 9 February 2022

★★★★★ 5/5

Trustpilot

Oven repair

Had speedy response to my problem and repair now done only some 36 hours after reporting it. Excellent service.

Mr · 17 September 2026

★★★★★ 5/5

Google

Great service from the Henley lettings team at Savills. Katie went above and beyond to help us find just the right house, really taking the time to understand our priorities and to make sure we knew as soon as new properties were coming up.

M · 11 October 2024

★★★★★ 5/5

Trustpilot

We had a great experience with…

We had a great experience with Jennifer. She was very helpful supporting us as first time buyers and made the process as stress free as possible. Thank you for helping us secure our first home!

Lucy · 30 May 2026

★★★★★ 5/5

Google

I'm extremely happy with the service I got from Adam and the Henley team. Inevitably there were a few speed-bumps along the way, as there are with any sale, but Adam was very responsive, and honest, regarding any issues. One part of the whole process I had complete faith in. Very easy to deal with, and very understanding of the issues. 10/10

David · 24 October 2023

★★★★★ 5/5

Trustpilot

I recently used Savills to sell my house

I recently used Savills to sell my house. Jon Lacey was my primary contact and he was excellent. Prior to getting an offer he kpt me well informed of progress including feedback on all viewings. When we had an offer made he was proactive in handling it and negotiating an improved offer which I then accepted. Best of all, during the sale process after I accetpted the offer he remained very active,chasing progress and keeping me well informed. Without doubt the best individual estate agent I have ever dealt with

Steve · 17 January 2022

★★★★★ 5/5

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Savills Cotswold House

Dealing with Kay McCluskey was an absolute pleasure. She couldn’t have made the process of buying a home more stress free and smooth. Kay was there to answer any and all of our questions and always put our minds at ease making the process fun. We consider her the first friend we made in this amazing new town. We can’t thank Kay and the entire team at Savills (Cotswold House) enough for making our experience an unforgettable one.

Sargina · 29 April 2022

★★★★★ 5/5

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A fantastic experience. I was incredibly impressed with the…

I was incredibly impressed with the service that Savills offered. They sold our house within 3 months and I felt well informed at every stage. Troy from the Bristol office did a brilliant job. He conducted a thorough appraisal and valuation of our property and had expert knowledge of our local area. His report also gave a clear marketing strategy which provided brilliant results. The marketing particulars produced were excellent and the viewings were conducted during times that worked well for us. Troy maintained brilliant communication at all times and was always available to speak to. He went above and beyond and was involved in every stage of the process. Selling a house is often stressful but Troy and his team made the process feel very easy and everything ran incredibly smoothly. I would definitely recommend Savills to sell your house and we are very happy we chose them. Thanks so much Troy and the team.

Trin · 12 January 2022

★★★★★ 5/5

Trustpilot

Cannot recommend Jamie Carter & every…

Cannot recommend Jamie Carter & every member of his team highly enough. Their forthright manner was perfect. They were professional, courteous, honest, truthful, direct & all so delightful to work with. We enjoyed every minute of the sales process with them & a little sad when the sale was completed if we are honest. Perfect consistency throughout, didn’t matter if a team member was on holiday or day off. It must make a difference with the office sharing commission as apposed to one particular sales person. Certainly a plus if one is comparing agents. Wasn’t the reason we chose Savills. The helpfulness & friendliness of Alison in the office, when we made the initial call & meeting Jamie when he came to value, no contest. As long as their advice is taken on board, after all they have the knowledge & expertise, one could not ask for a better company to sell one’s home

Mrs · 6 December 2021

★★★★★ 5/5

Trustpilot

Charlotte at Savills is a star!

We engaged Savills to sell our property in October 2019. We had a number of viewings before the couple who eventually bought our property. It was fraught with problems yet Charlotte established a relationship with our buyers to keep them informed of progress. I truly believe it's Charlotte's determination that kept the sale going despite numerous problems. I can't thank Charlotte enough for her tenacity to keep both me and our buyers informed every step of the way. I never stop singing praises for Savills service and how thorough Charlotte was. Thank you.

Mrs · 26 November 2021

★★★★★ 5/5

Trustpilot

I deliberated about moving from another…

I deliberated about moving from another local and high profile estate agent in Maida Vale/Little Venice to Savills, when my property came up for its rental renewal but I am delighted I took the plunge. Luke and his team at Savills have been so attentive to all my needs as well as of those of my new tenants. Sometimes I find estate agents favour the tenants over the landlords, however Savills were well balanced in their recommendations and advice. They were extremely professional in all their dealings and went above and beyond to help us even with some last minute building issues. Luke, in particular, was always easy to get hold of and followed up everything personally to ensure everything ran smoothly. I whole-heartedly recommend them and will continue to use their services in the future. Congrats Savills, job well done!

Larissa · 23 November 2021

★★★★★ 5/5

Trustpilot

Absolutely fantastic from start to end

Anna has been absolutely amazing from start to finish. She always went the extra mile in ensuring everything was covered and both myself and the buyers have had a stress free journey thanks to Anna and the whole Savills team. I have never sold a property before and I was incredibly impressed by the level of care and professionalism that Anna always demonstrated, even when I had a few emotional moments! Thank you Anna and everyone at Savills for ensuring my sale was a smooth process and thank you for achieving maximum interest and value for my house sale.

Isabella · 21 November 2021

★★★★★ 5/5

Google

I dealt with Ella Woods when I needed to rent a property quickly. I found a property I loved and the speed with which she dealt with the deal and made sure I secured the property was fantastic!! I couldn't recommend her and Savills enough

Lise · 11 October 2025

★★★★★ 5/5

Trustpilot

Remarkable customer service

Remarkable customer service! Especially Sam Ing (property manager), who was always quick and efficient when it came to resolving any issue regarding the property. He answered all my queries and questions with great transparency and professionalism, allowing for a very smooth and stress-free tenancy.

Tudor · 17 September 2024

★★★★★ 5/5

Trustpilot

Ben Varma is a real professional

Ben Varma is a real professional. In a nutshell. Fair , understanding, evenhanded , I was very impressed with how he has handled a difficult move for us to St John’s Wood and has everyone’s respect and understanding. I cannot recommend him enough . Excellent.

Ian · 30 August 2024

★★★★★ 1/5

Trustpilot

Savills manage office nightmare

Savills and Canmoor took over the management of our serviced office building and it's been problems since. They rushed to override all the existing systems and processes and made a complete mess of it. 6 months later we still can't get accurate invoices from them. We've probably wasted a business day of time trying to get accurate paperwork for our accounts and they just can't manage it. If Savills take over your managed office building you're probably going to want to move.UPDATE: Savills: here's the information you've asked for.UPDATE 2: Unfortunately Savills response that they take this seriously is looking like just a marketing ploy as they haven't stepped in to sort it out yet.CENTRE: Witney Business and Innovation Centre.Since Savills took over, we lost the ability to use direct debit and moved backwards to standing order which means we have to change the value manually if the monthly fee changes.Savills aggressively took over and cancelled invoices by the centre we'd already paid and demanded they be repaid using their system causing an unnecessary mess of invoices.Unfortunately as well, they couldn't cope with invoicing and multiple invoices with incorrect information have been sent. Time was wasted correcting these.Confusion was then created around contract changes they were going to mandate. This seems to have gone quiet.They then spelled our email address wrong, so we didn’t receive invoices. We wasted time getting these sent so we could have correct accounts. They said this was fixed. It wasn't.Three months ago we didn't receive invoices again. Savills demanded we continue to pay even though we had no paper trail. They said the problem was that they'd misspelled our email address. They said this was fixed. Again, it wasn't.We said we were cancelling our standing order and we would only pay when we receive an invoice in future. They said we'd be in breach of contract and got quite defensive. We again didn't receive an invoice, so we didn't pay. Savills didn't seem to notice.So we contacted them again. They said the problem was that they'd misspelled our email address. Again, they said this was fixed, maybe it is, but they said they have no way to test it until we get the next invoice.We checked the invoice is for the wrong amount. Again. We asked for a rent reduction to compensate for the time which is now probably two business days of chasing and correcting. They refused.We're now spending time booking appointments with other office companies for an office move and every time we ask to confirm the management company isn't Savills.Such a shame that Savills is making the centre look bad. The centre was exceptionally well managed before Savills came, they really add no value and are just a problem.

David · 28 October 2021

★★★★★ 5/5

Google

Katie Green was extremely helpful and very professional, to my wife and I as we were looking for a place to rent. She walked us through every stage of the process and kept us up to date. Thank you Katie for all that you done for us.

SharonTroy · 25 July 2024

★★★★★ 5/5

Google

Letting our house was not straightforward due to our vacation date and the tenants moving in date and there were a few technical issues to sort out but due to Tom Hyde’s innovation and help we managed. If there had been a less able person dealing with it I have no doubt we would not have completed the letting on time. Tom was always courteous and calm whatever the difficulty and that too was a great help. So a big “thank you” to Tom and the other very helpful staff at Savills in Henley. Bill EastwoodPositiveResponsiveness, Quality, Professionalism, Value

Malcolm · 24 October 2021

★★★★★ 5/5

Google

I worked with Ryan from Savills when trying to buy our first house. Ultimately the sellers pulled the house from the market late in the process but Ryan was fantastic to work with throughout: - He was accessible and responded quickly by email and phone. - He gave us clear, simple instructions on what we needed to do and what the next steps were. This helped de-mystify the process for us first-timers! - He gave us regular updates whenever we reached a milestone in the home buying process or when movement slowed down kept in touch weekly. - When the sellers began debating whether to pull the house from the market, he convinced them to keep it on and gave them more tools to continue looking to buy their next property. Despite the sale falling through, I would highly recommend working with Ryan as a guide to buying your home.PositiveResponsiveness, Quality, Professionalism

Rachel · 24 October 2021

★★★★★ 1/5

Google

We had an amazing experience finding a flat to lease with Tom and his team! They were all very organized, professional, and patient. I am new to the UK and unfamiliar with the leasing process. Tom was unbelievably helpful and made the experience a lot less painful than I thought it would be! We'll definitely be back to Savills with our next move! Update: Zero stars if I could. Unbelievably dishonest. They told me that the owner of our building was selling and it was an outright lie. They knowingly work with slumlords who won't fix basic things. Now we're getting revenge evicted because our landlord didn't want to fix the mold covering two walls of our flat. They are currently still advertising the place downstairs when they know there's mould & damp. I really thought Tom was a good guy, but I was very very wrong.NegativeQuality

Michelle · 24 October 2021

★★★★★ 5/5

Google

Charlie Chavasse has been fantastic. He has dealt with the challenges and complexities of our sale (for which he was not acting) in a calm, professional and confident manner liaising with the people we were buying from to keep them up to speed and to keep the chain intact. He was easily contactable and returned emails and calls in a very timely manner. I would also like to add that the two ladies who showed us around Kiln Barn were extremely well informed and were able to answer all our queries abut the house. They had an excellent rapport with the sellers and made us feel very at ease. I cant remember their names but we looked at a LOT of house with a lot of different agents and they stood out for being in a different league of professionalism. I would not hesitate to use Savills in the future for a house sale (hopefully a long time into the future though!!!) based on our experience. Fiona and Clive ChapmanPositiveProfessionalism

Fiona · 24 October 2021

★★★★★ 5/5

Google

Savills have been superb in assisting with my new property purchase. I would like to give a special mention to Ryan Allbon, who has been outstanding throughout the whole process; extremely helpful in making it as easiest as possible to get questions answered, and has been invaluable in looking into the market and finding properties that he thinks I would like. Thanks very much team for a smooth process, and I very much look forward to working with you in the future. Much appreciated Sam Wakefield A new happy homeowner!PositiveResponsiveness, Quality, Professionalism, Value

Sam · 24 October 2021