5/5
GoogleThe patience and negotiation skills shown by Katie, Victoria and Charlie were very professional and perceptive and we would certainly recommend them to anyone contemplating a house sale.
Trusted Agent profile · Henley-On-Thames
Savills Henley reviews in Henley-On-Thames
★★★★★
2,077 reviews across 3 platforms
58-60 Bell Street, Henley-on-Thames, RG9 2BN, RG9 2BN
Part of Savills, see every office.
Savills's office in Henley-On-Thames, at 58-60 Bell Street, is rated 4.2 out of 5 across 2,077 reviews on three platforms, including 241 Google reviews rated 4.9.
Reviews
Every review we hold for the Henley-On-Thames office, from every platform, shown as written. First names only.
Google1/5
TrustpilotUnwanted junk mail
How dare you send junk mail to my personal home address, I never asked for this nor have I ever used your company. Is this not in breach of GDPR?Respect peoples privacy please!
Agent replied · 26 October 2024
We are sorry to hear that you had this experience. Can you send more information about this to socialmedia@savills.com so that we can ensure it is resolved?
5/5
TrustpilotRepair
The contractor came this morning and sorted out my problem of the lights in bathroom quickly. He did a great job, many thanks to Savills team.
Agent replied · 26 October 2024
That's great news, please do not hesitate to contact if we can help in the future.Regards,Savills
5/5
TrustpilotI have been extremely satisfied with…
I have been extremely satisfied with the help and professionalism of Savills Mayfair office in particular Kitty O'Sullivan and Claire Reynolds.
5/5
TrustpilotReally positive
Really positive experience selling my flat with Savills. Thoroughly professional and friendly throughout and stayed with both me and the buyer beyond sale agreement right up to completion date. My first time selling a property and was put at ease throughout.
Agent replied · 26 October 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
1/5
TrustpilotVery surprised and disappointed to…
Very surprised and disappointed to receive an extremely patronising email in response to declining to proceed and offer on a property.
Agent replied · 26 October 2024
We take great pride in providing an excellent service, to hear we have fallen short of your expectations is disappointing to say the least. We would like to follow up with you, please could you email socialmedia@savills.com so we can investigate this.
5/5
TrustpilotChris Clifford dealt with our property…
Chris Clifford dealt with our property enquiry from day 1 with total professionalism.He was not only prompt but attentive and we found the whole experience extremely slick and customer facing.I would thoroughly recommend and use Savills office again.
Agent replied · 26 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
1/5
TrustpilotUntrustworthy
I agreed to rent an apartment, paid deposit and supplied references. had already booked moving company - everything took a long time and already had a sense they were trying to let the same apartment to someone else (probably willing to pay a bit more) - they did not have the decency to give me a call but instead send an email saying the apartment had been rented to someone else. Thanks Savills for wasting my time
5/5
TrustpilotProperty Management
Exceptional service from Sam Ing on the residential property management side. This is a very challenging role, but he is always composed, helpful and very efficient.
Agent replied · 26 October 2024
Thank you for your review, Tom. I really appreciate, it's a pleasure being able to help you.RegardsSam
5/5
TrustpilotLooking for a property in SW
Looking for a property in SW. I have been supported by Nicholas Whitaker. Very friendly, always in time and very patient.
Agent replied · 26 October 2024
It was our pleasure, thank you for leaving a review, we really appreciate it.Regards,Nicholas
5/5
TrustpilotFiona's amazing understanding of this…
Fiona's amazing understanding of this complicated property sale with outstanding results went above and beyond my expectations. Her personal skills and communications were clear and comprehensive.We couldn't be happier or more impressed with all matters regarding the sale.
5/5
GoogleWe have just sold our house through Savills whilst also buying our next property through them. Linda has looked after us throughout and its down to her that the process has gone as well as it has. She always thought of us when something came up and new exactly what we were looking for. If we were to move again there is no one else we would use, she has been absolutely fantastic!
5/5
TrustpilotAlderbury purchase
Savills acted for the vendor of the property that I have just exchanged contracts for. They have been attentive and helpful throughout the sale/purchase process and acted very professionally. I would recommend them to any seller/buyer.
Agent replied · 26 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotUnfortunately Savills
Unfortunately. The phrase most often used by the "negotiator" who was nothing like a negotiator. Every email began with the word and every phone conversation ended with it. So unfortunately for Savills we decided on another property. A fitting end to a dismal relationship.
Agent replied · 26 October 2024
We are sorry to hear this and would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details directly to SDewey@savills.com so that we can address your concerns.
5/5
GoogleSavills,Henley have been superb to deal with. They have kept in touch while we have been selling our house and helped the sale go through without any problems. I would highly recommend themPositiveProfessionalism
Agent replied · 23 October 2024
Dear Sarah, Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Home Counties
5/5
TrustpilotWe used Paige Ford to rent out our…
We used Paige Ford to rent out our property and she has been excellent, always available and prompt. Always provides timely updates and great advice whenever we need it.
Agent replied · 26 October 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact usRegards, Paige
5/5
TrustpilotWe found Savills to be professional
We found Savills to be professional, helpful and friendly.They were very efficient and willing to undertake tasks on our behalf.We have nothing but praise for their work.Krysia
Agent replied · 26 October 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotGreat communication has been the key…
Great communication has been the key factor is selling this new home. Troy ensured everyone was certain of what needed to be done next and who needed to it. Thank you for all your hard work.
Agent replied · 26 October 2024
It has been a pleasure to act for you on this sale and we look forward to working with you in the future. Regards, Troy
1/5
TrustpilotDisappointing after 3 years
Disappointing after 3 years. Very little comms, unfounded claims(proven by disputes agency) and the exit was incredibly unprofessional. One or two pleasant responders but will never use again.
Agent replied · 26 October 2024
Than you for your review, and we would be keen to find out more of your experience. If you'd like, please email further details to socialmedia@savills.com
5/5
GoogleSavills were very professional, responsive and eager to assist. Tom, in particular, was excellent from start to finish as he responded immediately & proactively gave updates during the whole process. Would definitely recommend the service & staff.PositiveProfessionalism
Agent replied · 23 October 2024
Thank you so much for your feedback Christine. The team said it was a pleasure to work with you.
5/5
TrustpilotRitesh has always been prompt
Ritesh has always been prompt, professional and attentive during our dealings with him. He`s part of an excellent team at Savills !
5/5
TrustpilotBattersea Park Flat Hunt for First Time Buyer
Savills were brilliant throughout my 18 month flat hunt for my first property purchase. They're patient, professional, and live up to all expectations.Even for a first time buyer, they are a helpful house, not simply for £1m+ properties.
Agent replied · 26 October 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotSavills commercial sector breaks every…
Savills commercial sector breaks every rule UK Law and RICS put on earth
Agent replied · 26 October 2024
Hi Terry, we would like to find out more with regards to your review, and would ask you to send further detail to socialmedia@savills.com so we can investigate.
1/5
TrustpilotTerrible experience
Terrible agency, the agents aren’t professionals at all. After 10years of renting places all over the UK, never had such a bad experience than this one with Savills, with whom I worked for the first time. Do NOT go through them.
Agent replied · 26 October 2024
Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can investigate.
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