Savills Henley reviews in Henley-On-Thames

★★★★★ 1/5

Trustpilot

Waited 40 mins out in cold on Saturday…

Waited 40 mins out in cold on Saturday morning and none of the savills staff turned up. Called sevenoaks branch took them 20 mins to find their property on their own website. In my view Savills the worst eastate agency company in this country .

Vaibhav · 7 December 2019

★★★★★ 5/5

Trustpilot

Great experience!

Great service from start to finish from the team that ‘showed’ the house to potential buyers to the negotiator who made sure we got a great deal and a smooth pathway to completion. Highly professional, knowledgeable and friendly team.

Seller · 2 July 2021

★★★★★ 5/5

Google

We have been very pleased with the service that Ryan at Savills has provided us. Throughout the sale process he has been extremely efficient, knowledgeable and always responded to emails promptly and efficiently. He had a fantastic professional and charming manner and would go out of his way to help us with our sale, including liaising with solicitors. We would definitely recommend using Savills in the future - Thank you! Mr and Mrs Byrne.

Hannah · 24 October 2020

★★★★★ 5/5

Trustpilot

Savills, Beaconfield

Richard Sharman from Savills in beaconfield was brilliant from our 1st meeting and taking us around a house that became our 1st home. Couldn’t speak highly enough of him and everything he did to secure our home. Highly recommend to anyone looking purchase a home.

Luke · 18 September 2019

★★★★★ 1/5

Trustpilot

Court Case.

Be careful with this company. I am currently going to court over a dispute for a tenancy that ended 2years ago. I used to the a tenant at Ochestra house in ilford. They will try to bully you as it is a very big company with unlimited funds even when they have done something illegal. Please be careful

EO · 24 February 2023

★★★★★ 5/5

Trustpilot

House buying with Savills

The staff that handled the sales was absolutely brilliant. She addressed my concerns and responds promptly to enquiries, I couldn’t have asked for more , she was God sent considering two previous disappointments with two other agencies.The other colleagues at Savills were very helpful and responsive .I will always recommend Savills

Anthony · 14 September 2023

★★★★★ 5/5

Google

Brilliant and friendly service. James responded quickly to all requests/questions and was a pleasure to deal with.

Helen · 24 October 2023

★★★★★ 1/5

Trustpilot

SHOCKING SAVILLS

Looks like I'm not alone in my experience with Savills. I'm yet another tenant, having to fight tooth and nail to have my security deposit returned. They are working in cahoots with The Derwent Group, who are equally as shoddy.Avoid these businesses like the plague.

S · 12 April 2019

★★★★★ 5/5

Trustpilot

Great service from Tami Falzon at…

Great service from Tami Falzon at Savills. She always responds quickly to my emails and messages. She arranges contractors when required and has been a great voice of experience with recent dealings with my tenants. I'm delighted she manages my property for me.

Raemy · 29 February 2024

★★★★★ 1/5

Trustpilot

mayhem move😱

Worst moving experience ever!!! Problems with references and didn't tell us untill last minute, lack of communication between staff ..... Too many chiefs not enough Indians .. asked me to transfer the wrong deposit for the new place and even got my deposit owed £1000 short !!!! In previous property we put down New floor and improved the place .... Spent £500 in doing so and now they want to take a chunk out of my deposit to clean the Windows !!!! Ridiculous... Especially when our new rental property with savills is filthy !!! We've been here 2weeks now and still have no front door keys ... Staff are incompetent and after this tenancy we will avoid savills like the plague!!!!!!

😠 · 16 February 2015

★★★★★ 1/5

Trustpilot

NO ETHICS. AVOID THEM.

If you are still on time avoid them, if not be aware of their doggy practices behind your back and with other entities they operate. I leased a flat from Savills and I started to have problems with them since the first day. During the reference stage, a credit check agency asked me for detailing all my accounts, incomes and investments in the UK and overseas during the last year. It was a very confidential and delicate information. The Savills' agency assistant called my partner and started to discuss my income and investments with him. I was shocked. How could she have my financial information with her!!! It is not legal to share this confidential information, not to say with a junior member of Savills' sales staff!!!! Since then, I knew that I was going to have a difficult relationship with them... I checked the internet reviews and read, to my dismay, that reviews were awful. It was a new building and went we arrived the street intercom was not working. I called them and came a guy from the same country than the Savills agency assistant. He did some work on the building for half an hour and then he came and said "Oh, you know, it was working well!" It was strange as we rechecked it several times before informing Savills. The Savills assistant wrote to us saying we were going to be charged £80 for sending us the guy with no need. Savills did not say at the beginning the quote or even send us an invoice from this third party company. I refused to pay them, as it was not legal. After that I realized that more little things were not connected at home: telephone wires to plug, dishwasher,... Even a neighbor who moved a few months later to the building complained to me about the same problem!!! They were doing doggy business with their tenants to extra charge them... Finally, when moving out, they wanted to charge us for the cleaning even when a professional cleaning was done and extra charge us three times the regular price for it. They maintained our deposit for more than 5 months, fooling us from department to department and even trying to not pay us back if we did not answer a message in 5 days sent on Christmas time.

Oryana · 23 January 2015

★★★★★ 5/5

Trustpilot

I had a great experience with Savills…

I had a great experience with Savills in Loughton. In particular, Natalie Mills, who was my main contact. They regularly kept me up to date on progress and chased queries in good time. I felt they responded in a prompt and professional manner.

Stephen · 20 December 2019

★★★★★ 5/5

Google

Charlie and the team at the Henley-on-Thames office have been excellent throughout our dealings with them. Very professional service and knowledgeable individuals with great customer service approach

Ashley · 25 October 2019

★★★★★ 5/5

Google

Great experience dealing with the Savills Henley team on a recent house transaction and a special thanks to Charlie for keeping the ball rolling on both sides.

Nick · 25 October 2019

★★★★★ 5/5

Trustpilot

Savills were very helpful

Savills were very helpful. They immediately suggested suitable properties for me and then all correspondence was very clearly and quick from then on. They made every step very easy.

Jack · 26 August 2022

★★★★★ 5/5

Trustpilot

Buying Property

Chris Ashman-Adams from Savills has helped us a lot when we were buying a property. So, I would highly recommend him and the agency to those who are thinking of moving home or buying a new one.

Yana · 4 June 2021

★★★★★ 5/5

Trustpilot

Savills have been a tower of strength…

Savills have been a tower of strength; they not only succeeded in the sale of my old property but have found the perfect new home for me. I would recommend them any day.

Alice · 9 February 2022

★★★★★ 5/5

Trustpilot

Reassuringly professional

We have just exchanged contracts on our farm sale and we have to say that the help and advice we have received from Savills was excellent. Our point of contact, James Abbott, was the consumate professional. Highly recommended.

Malcolm · 9 March 2021

★★★★★ 5/5

Trustpilot

Excellent Estate Agents

The entire Savills team I had the pleasure to deal with during my tenancy were excellent - very professional, responsive and helpful.

Louise · 24 April 2023

★★★★★ 1/5

Google

Absolutely awful, contacted them several times regarding a rental property and never returned our calls, we obviously didn't fit their criteria so would avoid at all cost

Gill · 24 October 2022

★★★★★ 5/5

Google

Excellent work and support done by Monika Petrackova! She was extremely helpful, responding quickly and fully professional. She made our rent process much easier! Many thanks, Monika!

Paweł · 24 October 2022

★★★★★ 5/5

Trustpilot

Excellent communication throughout the…

Excellent communication throughout the buying process. I was particularly impressed by Tessa Cobb, the agent who dealt with our purchase who was very professional and incredibly keen to help us along the way.

Nikki · 18 January 2022

★★★★★ 5/5

Trustpilot

Wonderful Team!

Tiffany from Savills was absolutely wonderful! She was personal, attentive, and accommodating from scheduling the first meeting to handing over the keys. I'd be very happy to work with Savills again. I'm looking forward to settling into my new space.

Christina · 2 August 2020

★★★★★ 1/5

Trustpilot

About as dreadful an experience as one…

About as dreadful an experience as one could wish to have. Very disingenuous, very self serving and most of all dishonest. Better companies with better values exist and savills should be avoided at all costs. Awful.

Martin · 14 July 2021