Trusted Agent profile · Henley-On-Thames

Knight Frank Henley Sales reviews in Henley-On-Thames

4.9

★★★★★ Excellent

1,616 reviews across 2 platforms

20 Thameside, Henley-on-Thames, RG9 2LJ, RG9 2LJ

Part of Knight Frank, see every office.

Knight Frank's office in Henley-On-Thames, at 20 Thameside, is rated 4.9 out of 5 across 1,616 reviews on two platforms, including 105 Google reviews rated 5.0.

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5.0 / 5

105

Reviews on Google

This office

Trustpilot logo

1,511

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Henley-On-Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

Vinnie was really helpful!

Vinnie was really helpful throughout the process and made renting with Knight Frank a breeze!

Manan · 19 April 2022

Agent replied · 22 October 2024

Dear Manan,Thank you for a great review.All the best in your new home.Kind regards,Vinnie

5/5

Trustpilot

Professional but human

Professional, friendly and helpful. Charlie especially made me feel I was in trustworthy and transparent company rather than having to sift through the usual estate agent jargon. I wouldn’t hesitate to recommend.

Sophie · 14 August 2024

Agent replied · 22 October 2024

Thank you very much Sophie, I’m glad I could help and I wish you all the best.

5/5

Trustpilot

Excellent support

We checked out today from a house managed by Catrin Baker. Catrin has provided excellent support in the past four years. She’s always been kind, responsive and helpful, and we’re grateful for the partnership we had with her

Omer · 24 July 2025

5/5

Trustpilot

Exceptional customer service

I worked closely with Patricia when my property came up for rent again. She was exceptional and so prompt in responses and her due diligence was excellent. This made my experience so easy esp when travelling abroad at the time.

Neelam · 11 March 2024

Agent replied · 22 October 2024

Thank you, Neelam, I appreciate your kind words, I am glad I could assist you in letting your property and finding you suitable tenants. Patricia

5/5

Trustpilot

Great agents that communicate

Great agents that kept us and all involved well informed and updated regularly on progress within the chain, some times a few to many communications But better to be that way.

Mrs · 24 August 2024

Agent replied · 22 October 2024

Thank you for your kind words Angela, it was great working with you and getting this across the line. I hope you settle in well. Florence and the team at Knight Frank

5/5

Trustpilot

George Manolache

George Manolache, property manager for my flat in Fulham has been super helpful and efficient.

Hilary · 17 March 2022

Agent replied · 22 October 2024

Thank you, Hilary. It is always a pleasure assisting you.Thank you. George

5/5

Trustpilot

I was looking for a new flat to rent…

I was looking for a new flat to rent and had a great experience with Emily Hooper who was always responsive to answer. Really happy to go through this process (which could be heavy) with Emily. Thank you

AURELIE · 17 April 2024

Agent replied · 22 October 2024

Thank you so much for your lovely review Aurelie 😊 It was a pleasure working with you. Emily

5/5

Trustpilot

Louna is so helpful❤️like working with…

Louna is so helpful❤️like working with her❤️

ECHO · 20 December 2024

5/5

Trustpilot

Excellent service - over and above

Excellent service from Daniel our property manager. He went over and above to help and provide immediate assistance. He also checked at each point to ensure things were running smoothly

Jo-anne · 3 September 2024

Agent replied · 22 October 2024

Thank you Jo-anne. It really is a pleasure assisting you. If there is anything else I can do in the future, please do not hesitate to contact me. Daniel

5/5

Trustpilot

Great service

Worked with James King to find and move into a new property. Support was amazing, and everything went smoothly. Highly recommend!

Stoyan · 1 May 2024

5/5

Trustpilot

Walid offered us a top level of…

Walid offered us a top level of service, everything went really smoothly, something unexpected happened during the time but it was sorted the next day, I would recommend him and knight Frank for their professional service.

Sa · 17 May 2024

Agent replied · 22 October 2024

Dear Josh,Oliver and I are very grateful for you entrusting us to look after your interests.We both look forward to working with you once more.Best,Walid and Oliver

5/5

Trustpilot

Prompt and Courteous Service Beyond Expectations

They handled all the procedures promptly and efficiently. Additionally, I am very grateful for their thorough and courteous responses to any questions I had.

Fumiki · 1 December 2024

Agent replied · 22 December 2024

Dear Miura sama,Thank you for your great review.It has been our pleasure to assist your home search via our Japan Desk and our Wapping Team.I hope you will have a pleasant stay during your tenancy!Thank you,Team Japan Desk and Wapping

5/5

Trustpilot

Super happy

Such a lovely company who has facilitated my move with baby. I am especially grateful to Laura Heron who has helped me wonderfully with the renewal of my tenancy. She guided me through the process with excellent clarifications and prompt replies.Thank you!

Consumer · 15 January 2024

Agent replied · 22 October 2024

Thank you ever so much for your kind review. I am thrilled I could be of assistance. Laura

5/5

Trustpilot

5 star service

Excellent experience with Knight Frank, and Patricia Tumba in particular, as we completed on our property recently. Very helpful and responsive. No complaints at all. 5* service.

Kong · 16 October 2024

Agent replied · 22 October 2024

Thank you Kong for your kind feedback. It has been a pleasure helping you and your daughters. Patricia

5/5

Trustpilot

Great experience with Sarah Rynne from…

Great experience with Sarah Rynne from the Wapping officeShe is very patient and helpful and always reply to email quickly and actively help me solve the obstacles encountered in renting a house.

YiZhu · 24 July 2024

Agent replied · 22 October 2024

Hi YiZhu, thank you so much for your kind review. It’s been wonderful working with you recently and I wish you all the best in your new home! Kind regards, Sarah

5/5

Trustpilot

Louna from the Tower Bridge office.

Louna from the Tower Bridge office is always willing to do what it takes to help when needed and will go above and beyond to ensure a smooth process.

Grant · 9 September 2024

Agent replied · 22 October 2024

Thank you Grant for your kind words. It was a pleasure assisting you. Louna

5/5

Trustpilot

I was impressed how fast I rented my…

I was impressed how fast I rented my apartment. Also, everything that the team told me when I meet them the first time They delivered. Highly recommend

David · 9 October 2024

Agent replied · 22 October 2024

Thank you for your kind words David. It was a pleasure assisting you. Patricia

5/5

Trustpilot

Dan from Renewals

Have been working with knight Frank for several years. Has been constantly providing professional services throughout the years. The renewal process went smoothly and timely. Very satisfied.

Eve · 9 October 2024

Agent replied · 22 October 2024

It is fabulous to hear you are satisfied after dealing us with for a long term; I look forward to assisting again in the future.Kind regards,Dan

5/5

Trustpilot

very efficient team

The team (Ivanka and Lucy) were very efficient and helped us prepare the lease in very short time. I will recommend their services.

Leila · 8 December 2024

Agent replied · 22 December 2024

Dear Leila, Thank you for your lovely review. It was a pleasure helping you and your family find your new home. Best wishes, Lucy and Ivanka

5/5

Trustpilot

I rented a property in Canary Wharf…

I rented a property in Canary Wharf with Knight Frank and they have been fabulous. Very quick responses, Chris Nguyen in particular was also super helpful and offered to check lots of things for me before proceeding to the next steps to make sure everything would be in order and get approved. I highly recommend them, super lovely and professional.

Ana · 13 June 2022

Agent replied · 22 October 2024

Thank you Ana for your kind words. I wish you all the best in your new home

5/5

Trustpilot

Great service

Great attention to detail from the start of the selling process. Always keeping us informed and a very positive and helpful attitude. Friendly, kind and cheerful dealing with any queries quickly and efficiency.

Stephen · 25 June 2024

Agent replied · 22 October 2024

Dear Mr and Mrs Payne, thank you for your kind words. It has been a delight finding you the perfect buyer and getting to know you both. We hope you will be happy in your home in Bristol! Best wishes, Florence and the team at Knight Frank

5/5

Trustpilot

Reliable Japanese staffs

I have been managing my property mainly with Japanese staff in Knight Frank over several years now. They are quick and reliable when dealing with problems and are very friendly. Highly recommend.

TO · 12 July 2024

Agent replied · 22 October 2024

Thank you for your email.Thank you so much for taking the time to write a kind review.We hope we continue to fulfil all your needs and give satisfactory customer service.Kind regards,Japan Desk Team and Toru

5/5

Trustpilot

Top Class property management service

Great service yesterday from the property management at Knight Frank. I had a serious plumbing issue in an apartement managed by them: got in touch first thing with the property manager (Miss. Speteliunaite) and she has been very efficient in getting the landlord to approve the expense and organising with the plumber to come over and get everything sorted by late afternoon. Top class service. Thanks so much. Luca

Luca · 29 September 2020

Agent replied · 22 October 2024

Dear Luca, Many thanks for your review. It means a lot and makes a huge difference!The reviews like yours really makes our job easier!Please feel free to contact me should you need help.Best wishes,Migle

5/5

Trustpilot

Great Service from Vinnie

Went through multiple contract renewals which had some difficult circumstances. Vinnie from renewals was always there, responding quickly and helping me through the process in a very kind and efficient manner.

Amir · 23 July 2024

Agent replied · 22 October 2024

Dear Amir,It has been a pleasure to assist you over the years and more recently on the renewal of your tenancy.I am pleased you are happy in our home.Kind regards,Vinnie

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