Every review we hold for the Henley-On-Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMy appreciation to a true professional.
I am so happy that Edwin Chan is tasked to take charge of our tax account. Not only he is reliable but he’s well versed and very accommodating. I am assured that my affairs are in his good hands at all times. Thank you Edwin.
Lee · 22 March 2021
Agent replied · 22 October 2024
Dear Mrs TehThank you very much for your wonderful feedback.It has been a pleasure assisting you and Mr Teh on all the UK tax related matters. Please do not hesitate to contact me any time.Kind regardsEdwin
★★★★★ 5/5
TrustpilotJocelyn was excellent
Jocelyn was excellent, responded to my queries promptly and provided an effective solution.
G · 15 May 2024
Agent replied · 22 October 2024
Thank you very much for your kind words, Gaurav. I will continue to provide you with the same standard of service. If you have any questions, please do not hesitate to reach out. Kind regards,Jocelyn
★★★★★ 5/5
TrustpilotA brilliant team during a difficult chain
We had an excellent experience with Knight Frank throughout the purchase.
Wendy · 21 September 2026
★★★★★ 5/5
TrustpilotKnight Frank have been letting my apartment…
Knight Frank have been letting my apartment for me which is situated at Royal Docks, Canary Wharf. I have had nothing but excellent service for the duration of 17 years I have been with them. And just recently Ahteshaam Ahmed in the accounts department has been most helpful and polite with my request.
Terry · 27 September 2024
Agent replied · 22 October 2024
Thank you for your lovely review and for trusting us with your apartment for 17 years! I am really glad I could assist you and that you have had a great experience with our team. We appreciate your continued trust and look forward to supporting you in the future.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotEllie was super helpful and…
Ellie was super helpful and professional while helping me. I was very satisfied
Nourhan · 10 May 2024
Agent replied · 22 October 2024
Thank you so much for the feedback Nourhan, it was lovely meeting you.Wishing you the best, Ellie
★★★★★ 5/5
TrustpilotJamie and the team went out of their…
Jamie and the team went out of their way to try to find me the right tenant.
Susan · 19 February 2024
Agent replied · 22 October 2024
Many thanks for the review, it has been a pleasure to work with you Susan. I wish you all the best. Jamie
★★★★★ 5/5
TrustpilotI wanted to express my appreciation for Amy Pritchard
I wanted to express my appreciation for the excellent service provided by Knight Frank, particularly by Amy Pritchard in the Super Prime Letting team. I was very impressed with her professionalism and the ease of communication via phone, email, and text.Amy's quick responses and dedication to providing outstanding service made the process seamless and efficient.Thank you for the exceptional experience.
Rehab · 28 May 2024
Agent replied · 22 October 2024
Thank you for your kind review Rehab, it was a pleasure working with you! I very much hope to assist you again in the future. Best wishes, Amy Pritchard
★★★★★ 5/5
TrustpilotBrigette from Renewals
Brigette from Renewals was incredibly helpful, responsive, and professional throughout the entire process. I negotiated my offer and she was always there!
Maja · 23 April 2025
★★★★★ 5/5
TrustpilotExcellent service from Knight Frank
We have been so pleased with the way Knight Frank have handled the successful sale of our house. We have been informed at all stages of the procedure promptly and professionally. When in need of advice, issues have been discussed accordingly to our satisfaction. All the staff involved in our sale were courteous, helpful, knowledgeable, and efficient; we are very pleased with the service.
Richard · 8 March 2024
Agent replied · 22 October 2024
Thank you so much for your kind words. We’re all so pleased with the successful sale and wish you all the best with your move.
★★★★★ 4/5
TrustpilotOutstanding property manager
Having been overseas landlords for many years we know that good property managers are hard to find. Our experience has been quite mixed, but Daniel Lloyd (Knight Frank) has been one of the best we've worked with. He is diligent, proactive and works to find solutions to problems. We need more property managers like him.
Overseas · 21 August 2024
Agent replied · 22 October 2024
Thank you for your very kind words, it’s a pleasure working with you to maintain the smooth running of your property. I look forward to continuing working on your properties.Kind regards,Daniel Lloyd
★★★★★ 5/5
TrustpilotAnastasiia
Anastasiia was helpful and assisted with the things needed. Communication was prompt and clear.
Adit · 12 April 2024
Agent replied · 22 October 2024
Dear Adit. Thank you very mush for your kind words. Was absolutely my pleasure to work with you.Anastasiia
★★★★★ 5/5
TrustpilotProfessional property management
Knight Frank have managed my rental property for several years, through a succession of property managers.My current property manager , D Lloyd , is excellent. He is professional, proactive, efficient and effective. He is also on top of his brief. It has been pleasure to work with him during 2024.
Smita · 5 November 2024
Agent replied · 22 December 2024
Hi Smita, Thank you for your very kind words. I look forward to working with you in 2025. Warm regards, Daniel
★★★★★ 5/5
TrustpilotKnight Frank's Kensington Lettings team…
Knight Frank's Kensington Lettings team provided outstanding service on the recent letting of my house. The service included marketing the house, identifying good tenants, achieving a competitive rent, advising on between tenancy refurbishments and helping the new tenants with move-in arrangements. This service was carried out in a professional, efficient and friendly manner.
Anon · 18 September 2024
Agent replied · 22 October 2024
Thank you for your wery kind review for the team. We are so pleased you had such a wonderful experience. Knight Frank Kensington Lettings
★★★★★ 5/5
TrustpilotThoughtful and professional help throughout
Throughout our sale the team at Knight Frank have kept us up to date and gave helpful advice at all times.A special mention to their progress agent Giselle Holman who kept us positive throughout her smiley voice over the phone keeping us upbeat at some stressful times.Thank you to all the team
Tim · 1 October 2024
Agent replied · 22 October 2024
Dear Tim & Roma,Thank you very much for your lovely review, it’s more than appreciated.Throughout the face of adversity relating to the chain you remained calm and we had such lovely interactions on the phone and email. It was an absolute pleasure to assist you and both myself, James and the team wish you every happiness for the future.Kind regards,Giselle
★★★★★ 5/5
TrustpilotMalak was extremely attentive and…
Malak was extremely attentive and helpful with the appartment search
Sviatoslav · 18 June 2024
Agent replied · 22 October 2024
Thank you so much Sviat! It was a pleasure assisting you!
★★★★★ 5/5
TrustpilotThanks to Beth Tighe for her support…
Thanks to Beth Tighe for her support and professionalism
J · 2 July 2024
Agent replied · 22 October 2024
Thanks for your review Joel, It was great working with you! Best, Beth
★★★★★ 4/5
TrustpilotGreat experience
Great experience, Timi was very helpful in finding a flat
Varun · 14 June 2024
Agent replied · 22 October 2024
Hi Varun, thank you kindly for the review! If I can help you with anything in the near future, please do let me know.Timi
★★★★★ 2/5
TrustpilotVery unsure about this company bought a…
Very unsure about this company bought a new build from them paid deposit last NOVEMBER after being told on the day that the houses were at roof level and be ready to move into in June. We are now one year later and still no house, surely the seller of the house should be able to tell the buyers when it should be completed. Had I known I would be a year waiting I never would have purchased the house.
Cathy · 25 November 2024
★★★★★ 5/5
TrustpilotEdwin Chan very professionally Tax Accountant
I have been referred to many tax consultants to handle my property tax matters as their fees are cheaper. However , I still stay on with KF Edwin Chan from the tax dept . He is very professional, responsive and efficient in advising on my tax queries . This is particularly important for overseas home owners as we are not familiar with UK tax systems . It’s really nice working with Edwin ;)
Adeline · 7 July 2023
Agent replied · 22 October 2024
Dear Adeline,Thank you so much for the great feedback and also choosing Knight Frank in-house tax services in dealing with your UK taxation affairs. I am glad to be of your service. Thank you so much. Edwin
★★★★★ 5/5
TrustpilotExcellent service provided by Jason…
Excellent service provided by Jason Nwimo Thank you Jason
Julie · 27 June 2024
Agent replied · 22 October 2024
Good morning Julie,Thank you for leaving a review, glad I could assist here Warm RegardsJason
★★★★★ 5/5
TrustpilotI have just completed a lease agreement with Knight Frank.…
I have just completed a lease agreement which was managed by Knight Frank, The lettings negotiator was James Szalay. James provided an excellent service and led me by the hand from start to finish which made the whole experience so easy and simple and totally stress free. I would have no hesitation in recomending James to my friends and colleagues.
The.peacockshotmail.com · 30 April 2024
Agent replied · 22 October 2024
Dear Freddy,Thank you for your kind words.It was a pleasure working with you, and I look forward to working with you again in the future!Very best,James
★★★★★ 5/5
TrustpilotWe had great experience with Beth
We had great experience with Beth, she is very proactive and help us a lot, she contacted us when the the other property available and give us many options, we really please with all her hard work, even in the end the property not meet our requirement but it was big help for us
Tesa · 15 August 2024
Agent replied · 22 October 2024
Thank you for your kind review Tesa! It has been lovely working with you, and I look forward to hearing fronm you when you are ready to start looking again. All the best, Beth
★★★★★ 5/5
TrustpilotGreat personal service & professionalism
Great personal service, attitude and professionalism. Good feel for both the market and people. Great result. We have had excellent prior experience with a different KF office and for us, as buyers or sellers, KF will always be our agent of choice.
Martyn · 20 January 2026
★★★★★ 5/5
TrustpilotKnight Frank (and Jason Nwimo in…
Knight Frank (and Jason Nwimo in particular) has been incredibly attentive, helpful, and professional since I moved into my flat two months ago, I recently had an emergency key change and they were able to help me sort out the issue within about half an hour. Thank you again, Jason!
Maria · 1 October 2024
Agent replied · 22 October 2024
Hi Maria,I wanted to personally thank you for taking the time to leave such a kind review. It’s great to hear that you've been happy with the service, and I’m really pleased we could assist you promptly with the emergency key change.We're committed to making sure our tenants feel supported, and it's wonderful to know that you’ve had a positive experience over the last couple of months. If there’s ever anything else I can do for you, please don’t hesitate to reach out.Best regards, Jason
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