Every review we hold for the Henley-On-Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAnastasiia Shatalova has been managing…
Anastasiia Shatalova has been managing our portfolio of properties. She is always polite professional and proactive. She endeavoured to get the best solutions in terms of quality and price. Very happy with the service she provided.
Farid · 9 April 2024
Agent replied · 22 October 2024
Dear Farid,Thank you for your kind words. This was a huge pleasure for me to work on all your properties. I wish your business growth and prosperity. Hope for a chance to work together again one day.Anastasiia
★★★★★ 5/5
TrustpilotWalid has offered excellent end to end…
Walid has offered excellent end to end service and support from seeking a property to settling in. Very professional, responsive and willing to go the extra mile. Thank you Walid for a great experience!
Jo · 15 May 2024
Agent replied · 22 October 2024
Dear Jo,Very appreciative of your kind words, and thankful we worked together so well to secure a swift turnaround for Ian.I hope to work together once more,Walid
★★★★★ 5/5
GoogleMatt Davies was extremely helpful, keeping us informed of every development that could have a bearing on the sale.
The fact that Knight Frank was representing several buyers in the chain made communications much more streamlined, while still maintaining professional confidentiality at every step.
Cate · 10 October 2023
Agent replied · 23 October 2024
Thank you Cate,
I’m pleased Knight Frank were able to help you and Dave with your sale and purchase. You were great to work with and I hope you’re settling in and enjoying the new house!
All the best from Matt & the Knight Frank Henley Team
★★★★★ 5/5
TrustpilotMy experiences with Henry Nwokejiobi…
My experiences with Henry Nwokejiobi has been great. He has always been responsive and friendly, I have no complaints. I think he is an asset to Knight Frank.
MJ · 29 August 2024
Agent replied · 22 October 2024
Thank you very much Mr Lee, for your kind words. I hope I continue to deliver high-quality customer service and that I am able to fulfil, all that is required of me. Thank you once again. Henry
★★★★★ 5/5
TrustpilotI enjoyed talking with Scott via email
I enjoyed talking with Scott via email, and I found him very helpful and co-operative. My communication was only through emails, he usually responds to emails very quickly with a proper solutions to my concerns. He seems quite supportive and positive in the favor of Tenants when dealing with landlord. It might be good to consider giving more authorities to Scott when he is dealing with landlords regarding apartment's facilities in a favor of Tenant; for instance to renovate or change them in particular when the tenant is about to renew the contract and expects some sense of co-operation from landlord. Thanks you very much Scott.
Hanieh · 19 June 2024
Agent replied · 22 October 2024
Thank you Hanieh for your kind words. It has been my absolute pleasure. Best wishes,Scott
★★★★★ 5/5
TrustpilotFantastic Service
We have reported a couple of issues and Daniel, our property manager, made sure that they were sorted out in a prompt and professional manner. Thank you Daniel for a great experience.
Stella · 19 June 2024
Agent replied · 22 October 2024
Hi Stella, Thank you for your review and kind words. I look forward to working with you in future and providing excellent service for you.Kind regards,Daniel.
★★★★★ 5/5
TrustpilotHighly recommend!
Beth Tighe is very professional. She communicated my needs and gave great advises throughout the whole rental search process. She’s definitely an asset to the company and industry. Highly recommended!
Sharon · 22 July 2024
Agent replied · 22 October 2024
Thank you for your kind review, Sharon. Best of luck with everything, and I’m sure we will continue to cross paths in the years to come. Best, Beth
★★★★★ 5/5
TrustpilotMichelle Henry
Michelle Henry has been absolutely brilliant in sorting out the numerous "snagging issues" in my new home.Ever since i moved in last December, she has dealt with each and every problem as it arose, with speed, efficiency and great humour.All the best in your new role MichellePeter
Peter · 11 July 2023
Agent replied · 22 October 2024
Dear Peter, thank you so much for your kind words. It has been a pleasure to have helped you over the past few months. I wish you many happy years in your home. Kind regardsMichelle
★★★★★ 5/5
TrustpilotGrace & Ehteshaam were extremely…
Grace & Ehteshaam were extremely efficient when dealing with an accounts query. The matter was handled professionally and resolved very promptly. Many thanks again!
Susan · 22 October 2024
Agent replied · 22 December 2024
Hi Susan, Thank you so much for your kind words! We are both thrilled to hear your feedback. If you ever need any further assistance, please don't hesitate to reach out. Many thanks again for taking the time to share this with us.Best wishes, Grace and Ehteshaam
★★★★★ 5/5
TrustpilotHelen of Stowe on the Wold
Helen of Stowe on the Wold, was absolutely fantastic. Always on the ball. She returned calls, and was constantly on it. She is a compassionate and patient person. The two ladies who did the viewings were very good too. All three came out before the house went on the market to get to know the property. I have already recommended her to friends. Use them to sell your property, they are marvellous!
Clare · 18 October 2024
Agent replied · 22 October 2024
Thank you very much for your kind review. It was a pleasure working with you towards your sale. I know it was not straightforward at times, but I very much appreciated your patience and proactiveness. Please let me know if I can ever help again in the future, and I wish you all the best in your new home. Best wishesHelen
★★★★★ 5/5
Trustpilotgood experience with client accountant
I'm writing this review to thank Ehteshaam Ahmed (Assistant Client Accountant) for his diligent work to help me deal with rent arrears. He was very patient, efficient and thoughtful. It was great to have him by my side.
陶媛慧 · 6 February 2024
Agent replied · 22 October 2024
Thank you for your thoughtful review! It was a pleasure assisting you with your rent arrears. If you ever require further assistance or have any questions in the future, don't hesitate to reach out.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotThe contract renew went smoothly and…
The contract renew went smoothly and I'm very happy with the service provided, many thanks to Dan from Renewals team!
向梅 · 16 December 2024
Agent replied · 22 December 2024
Thank you for this lovely feedback; it was a pleasure assisting.Kind regards,Dan
★★★★★ 5/5
TrustpilotGreat Experience with Vinnie from Renewals
Vinnie from Renewals was extremely helpful for us in establishing a seamless experience when we decided to renew our contract.
Menzies · 16 December 2024
Agent replied · 22 December 2024
Dear Menzies,Thank you for the lovely review.It has been a pleasure to assist you in your renewal of your tenancy.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotJason Nwimo has been attentive and…
Jason Nwimo has been attentive and careful in managing my property and quick to address all my concerns in an efficient and respectful manner . Have only good things to say about my experience with him
Zahra · 12 March 2024
Agent replied · 22 October 2024
Hi Zahra Thank you for your review Was a pleasure managing your property, best of luck with everything!Warm RegardsJason
★★★★★ 5/5
TrustpilotI was very satisfied with the…
I was very satisfied with the cooperation with Jamie.The work was coordinated, clear and well-founded. All issues were resolved correctly, clearly, without delay. The realtor, Jamie, turned out to be a person who is really in his place (according to the position he holds): professional, correct, skillful in negotiations, quick to respond, well oriented in the market situation and legal aspects of the deal, very pleasant. I am very grateful to your agency and, of course, I will recommend you to my friends and acquaintances.
Mariia · 29 May 2024
Agent replied · 22 October 2024
Thank you Mariia for your kind review. It has been a pleasure assisting you. Please do let me know if i can be of any further assistance. Jamie
★★★★★ 5/5
TrustpilotAisha Ahmed
Aisha Ahmed is a diligent & effective property manager and works hard to develop good relationships with tenants and clients alike.
Andrew · 26 November 2024
Agent replied · 22 October 2024
Hi Andrew, thank you so much for your kind review. It has been a pleasure to work with you. If ever needed, I will be here to help. Kind regards,Sarah
★★★★★ 5/5
GoogleI compared 3 premier estate agents in the Henley/Wargrave area and selected KF on the basis of the quality of staff, knowledge of the area and effort put into the preparation.
I’m 100% satisfied with my choice. Matt Davies is highly professional and provided really good and practical advice. I would strongly recommend him
Richard · 24 October 2022
Agent replied · 23 October 2024
Thank you for your review Richard, it was great working with you and I’m glad you were pleased with the service provided by the Knight Frank team!
Best wishes
Matt and the Knight Frank Henley team.
★★★★★ 5/5
TrustpilotLexi was an amazing real estate agent…
Lexi was an amazing real estate agent and I was very understanding of situation. I really appreciate her patience when looking for a property!
Taima · 10 October 2024
Agent replied · 22 October 2024
Hi Taima,Thank you so much for your lovely review! It was a pleasure working with you, and I’m thrilled that you’ve found the right property. If you ever need assistance in the future, please don’t hesitate to reach out, I’d be more than happy to help again!Best wishes,Lexi
★★★★★ 5/5
TrustpilotExceptional Service and Expertise from Jamie-Leigh!
I recently had the pleasure of working with Jamie-Leigh in my search for a new home, and I highly recommend her services! From our initial meeting, Jamie-Leigh demonstrated a deep understanding of the real estate market and an intuitive grasp of my needs as a client.She was incredibly responsive and always available to answer my questions, no matter how small. Each property she showed me was carefully selected to meet my criteria, which saved me a great deal of time and effort. Jamie-Leigh’s attention to detail and her exceptional knowledge of the market trends and neighborhood specifics were incredibly helpful and reassuring.What really sets Jamie-Leigh apart is her dedication to her clients. She went above and beyond to ensure that I felt confident and informed throughout the entire process.If you are looking for a real estate agent who combines professionalism with a personal touch, look no further than Jamie-Leigh. She will not only meet your expectations but exceed them. Thank you, Jamie-Leigh! Rating: ★★★★★
Customer · 25 May 2024
Agent replied · 22 October 2024
Thanks so much for your kind review, its been a pleasure to work with you too.I look forward to finding your clients their dream home and look forward to working together in the future.All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties
★★★★★ 5/5
TrustpilotMy thanks to an excellent property Manager.
In the 20 years that KF has managed my property at Belsize Park, there have been two outstanding property managers - Phillip Dunn is one of them. He has been proactive, responsive, and calm 'under fire' - I totally rely on his judgment which is critical to me as an overseas owner. He is a credit to KF.
David · 25 April 2022
Agent replied · 22 October 2024
Dear David,Thank you very much for your kind words, this is very much appreciated!Kind regards,Phillip
★★★★★ 5/5
TrustpilotGemma has been fabulous from first…
Gemma has been fabulous from first contact through to completion. Friendly and professional throughout and has made the purchase hassle free.
Nigel · 23 November 2024
Agent replied · 22 October 2024
Thank you Nigel, it was a pleasure to sell the property for you and it all went very smoothly. Thank you for your instructions and very best wishes with the new house.Best regardsLeigh
★★★★★ 5/5
TrustpilotHouse Purchase through Knight Frank…
Melissa and Anna at Knight Frank - Harrogate were so helpful with my house purchase. Very prompt and patient in dealing with my queries. Melissa was always on time to meet us for viewings.
L · 12 April 2024
Agent replied · 22 October 2024
It was our pleasure Laurie, we hope you and the family will be very happy in your new home in Yorkshire.
★★★★★ 5/5
TrustpilotLexi is very responsive and comes…
Lexi is very responsive and comes across as caring when she interacted with me during my search. Big thanks to her.
Vladimir · 20 November 2024
Agent replied · 22 December 2024
Hi Vladimir, Thank you so much for your kind words. It was a pleasure to work alongside you, and I’d be delighted to assist again in the future!Best wishes,Lexi
★★★★★ 5/5
TrustpilotSmooth Moving-in Experience
This is the first time we have ever rented on our own in the UK. Regvita has been really helpful during the whole process. She kept us updated for helpful information regarding moving-in and arranged timely collection of the furniture which had been left by the former tenant. Our moving-in process would not be as smooth without the help of Regvita.
TY · 22 October 2021
Agent replied · 22 October 2024
Thank you for your kind feedback Mr Tianzhou. Please do get in touch if you need anything in the future. With Kind Regards,Regvita
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