5/5
Very helpful and easy communication
Agent replied Β· 11 June 2024
Thank you Kenneth!

Trusted Agent profile Β· Henley-In-Arden
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1,149 reviews across 3 platforms
10 Arden Court, William James Way, Henley-In-Arden, B95 5QR
LettingaPropertycom's office in Henley-In-Arden, at 10 Arden Court, is rated 4.6 out of 5 across 1,149 reviews on three platforms, including 740 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for LettingaPropertycom, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Henley-In-Arden office, from every platform, shown as written. First names only.
5/5
Very helpful and easy communication
Thank you Kenneth!
4/5
Having never been a landlord before I was pretty unsure of what I was doing to begin with. However the let a property website made it very easy to follow and with a little help from Shannon, Rory and Charlotte the whole process from start to finish was problem free. I would recommend this service to any first time landlord.
5/5
LettingaProperty are a great team to work with. They are professional, energetic and always smiling!
Thank you, Sophia! Katie LettingaProperty.com
5/5
Extremely happy with the service provided by Casey, very proactive and supportive.
5/5
Very happy. Debbie Bateman who dealt with our queries was very helpful and very responsive! Helped me with my issue immediatelyPositiveProfessionalism
Hi Shaun, Thank you for your review! So glad to hear that Debbie was able to provide you with the help you were looking for - we'll be sure to let her know! All the best, Bea LettingaProperty.com
4/5
Responding to queries promptly
Responding to queries promptly, dealt with matters in a professional manner.
Thank you for your review, we appreciate it!
1/5
I waiting long time for a tenancyβ¦
I waiting long time for a tenancy agreement.
Hi Ana, Thank you for your review. We are very sorry to hear that we did not meet your expectations on this occasion.We always strive to provide a quality service for all our landlords and tenants and are disappointed to not have delivered to our usual standard.Thank you for sharing your feedback. We have passed it on to our team and are committed to improving our tenancy service.Sincerely,Katielettingaproperty.com
5/5
All the process was easy to follow and very professional. Easy step by step
Thanks for the review, Vic! Happy to hear you found our service easy and professional!
5/5
Fantastic experience π β¦
Glad to hear it, Gopa! Thanks for your review.
5/5
Great step by step help when it comes to getting your property marketed online.
Hi Rebecca, Thanks for your positive feedback! All the best, Bea LettingaProperty.com
5/5
Great service, was always ready to help and move the process along. Very considerate
Hi Ogooluwa, thank you for taking the time to leave such a kind review. We're very pleased that you're happy with our service. If you need anything, you know where we are! Best wishes, Katie LettingaProperty.com
5/5
Knowledgeable and helpful
Promptness and clarity of response to my query
Thank you for the feedback, Frances!
5/5
When the lady rang she was very helpful and very friendly and polite to me well done keep it up
Hi Kevin, Thank you for your kind review! :) Best wishes, Bea LettingaProperty.com
5/5
Easy and straight forward
Easy and straight forward. Not had any issues.
That's what we like to hear! Thank you.
5/5
Prompt and efficient.
Thank you Janet!
5/5
Found Letting a Property to be friendly, efficient and incredibly helpful! This is the first time we have rented through an agency, and they have made the whole process so easy! Charlotte and her colleagues answered all of our MANY questions and queries with both politeness and professionalism. We will recommend to everyone! Thanks again! Merry Christmas!!! :)
5/5
Courteous efficient and tolerant ofβ¦
Courteous efficient and tolerant of customer shortcomings!
Thank you for the feedback! Katielettingaproperty.com
1/5
Very poor service
Very poor service. Take over a week to reply to emails.
Hi Nick, we are sorry to hear you are unhappy with your service. We take our customer service very seriously. Please could you email management@lettingaproperty.com with further details so we can investigate this for you. Thank you,lettingaproperty.com
5/5
Great response times and customer service when dealing with our new tenancy.PositiveProfessionalism
Hi Audrey, Thanks for your helpful feedback! We appreciate you taking the time to leave a review. Best wishes, Bea LettingaProperty.com
5/5
great service
very helpful setting up appointments and tenancy agreement. Would recommend
Thank you Marcus! Very happy to hear you would recommend us. Not sure if you know already, but we do actually have a Refer a Friend programme if you want to refer any friends or family to us! More details here if you're interested: https://www.lettingaproperty.com/refer-a-friendThanks again for taking the time to leave us a review, we really appreciate it!
5/5
Ashleah provided fantastic support from start to finish. Would recommend.
Thanks for your review, Jon! We're glad to hear Ashleah was able to help you π β¦
5/5
Excellent customer service I definitely recommend this agency excellent advice and always positive with renters. Helen Davis who has been giving me advice and take off the pressure of renting
Excellent customer service Staff always positive and friendly
Thank you for leaving us a review, Georgina! We are so pleased that you're happy with your experience with us and will certainly pass your kind feedback on to Helen.
5/5
Good customer service from an exemplary staff (Shannon)
Hi Markavalli, Thanks for taking the time to leave a review - it is very much appreciated! Best wishes, Bea LettingaProperty.com
5/5
Excellent service and communication.PositiveResponsiveness, Quality, Professionalism, Value
Hi Jason, Thank you for your positive feedback! All the best, Bea LettingaProperty.com
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: LettingaPropertycom, Henley-In-Arden won Platinum.