Trusted Agent profile Β· Hemel Hempstead, Hertfordshire

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Michael Anthony Hemel Hempstead reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

263 reviews across 2 platforms

33 Marlowes, Hemel Hempstead, Hertfordshire, HP1 1LA

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Michael Anthony's office in Hemel Hempstead, Hertfordshire, at 33 Marlowes, is rated 4.8 out of 5 across 263 reviews on two platforms, including 212 Google reviews rated 4.8.

Google logo

4.8 / 5

212

Reviews on Google

This office

Facebook logo

4.8 / 5

51

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Hemel Hempstead office, from every platform, shown as written. First names only.

5/5

Google

I had previously offered on another estate agents property but wasn't happy with communication from them and the builder. I called Michael Anthony explaining my predicament and that I was now homeless. They couldn't have been more helpful …

Laura Β· 4 October 2024

5/5

Facebook

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Evans Β· 14 January 2021

5/5

Google

Raphael and Emma have been a valuable source of information in steering us through the minefield of renting a property. Very happy with their support and level of service. They are a fountain of knowledge and we would highly recommend them to anyone considering renting a property of renting out a property.

Nicola Β· 1 August 2019

Agent replied Β· 1 August 2026

Thank you for the review. You have a lovely property and a pleasure to work with.

5/5

Google

We received a great service from Steve, Chris and everyone else at Michael Anthony who deait with the sale of our home, It wasn't something we was looking forward to but the whole team made the process bearable. Thank you.

Joseph Β· 20 March 2022

Agent replied Β· 20 June 2024

Hello, thank you for your review, it’s great to hear. We wish you all the best in your new home.

5/5

Google

Lauren and colleagues have been absolutely amazing and highly professional at all times, thanks so much

Marie Β· 20 March 2024

Agent replied Β· 21 March 2024

Dear Marie, thank you for your review, we're pleased to hear you've had a great experience with Lauren and the team!

5/5

Google

Kept us up to date with progress on the property. We were selling my late Father’s house and they were very respectful and helpful

Jackie Β· 20 March 2025

1/5

Google

I made the mistake of using this company to sell my home and what a mistake that was! I found them very professional on first contact and they put me at ease in trusting them to sell my home then it really was downhill from there. It was impossible to ever speak to anyone always told would get a phone call back which never happened the only communication I ever received was going to the office personally. With various issues that arose which I understand things can go wrong sometimes they always made it someone else’s fault and would take no responsibility to fix. When house sell was on verge of collapse never made any effort to resolve it and left it for other agents in the chain to make sure it didn’t collapse. I would certainly NOT recommend this company and would use another local company even though there commission fees are higher.

A Β· 25 September 2019

5/5

Facebook

The guys at Hemel were Fab! Big thanks to Andy, Niall, and Chris who made it all slightly less stressful for us. :)

Emily Β· 8 November 2021

1/5

Google

Engaged to purchase my first house. I set a maximum purchase of 156,000. This was pushing my budget to the limit. The agent was fully aware of this. He put in a bid for 157,000 for the house, which was accepted. This was without any consultation with me. When challenged over this would only state that he knew I wanted the house. I complained to the manager of the office, who quashed the complaint, stating that he had knew the agent for a while and he wouldn't have done this. Made an offer to me of an open check on services. I asked what this would actually cover and he told me nothing.

A Β· 25 September 2018

1/5

Google

A deplorable service! They begged me to sell my house with them, but during the whole selling contract, no-one ever called me for any updates. They just disappeared not even bothering to send updates. I had to call the office myself to see what is going on. They were difficult to reach and were very indifferent every time over the phone. I was unhappy with the service (there was in fact no service from them at all) and wanted to leave during cooling off period, but their branch's senior manager Andy threatened to charge Β£250 for cancellation which is ridiculous within the cooling off period. Home owners, please keep away from this company who really doesn't care about customers. They give the impression that they just want to have as many properties on their website but don't care whether they can sell. I'm so disappointed that I'd rate it minus one stars if possible!!

A Β· 25 September 2018

5/5

Google

Professional company, the most reliable I ever had in London. I rented through them for 2 years, and every time I had a problem they promptly took care of it. Always available and very precise, I highly recommend them!

Michela Β· 1 August 2021

Agent replied Β· 1 August 2026

Thank you for the feedback you’ve been an excellent tenant we will miss you. Emma and I wish you peace and happiness in your new home.

5/5

Google

At all times, service and communication was polite, prompt and helpful. From the very outset we were impressed by the attitude of Mr Swindlehurst and Lauren. Thank you for selling our house so quickly and for communicating with us, answering questions whenever needed.

Sue Β· 20 March 2024

5/5

Facebook

Fantastic service from this estate agents! We are renting a property from them and unfortunately last week myself and my 3 year old ended up locking ourselves out of the house (leaving the keys inside with car keys also attached!) at school pick up time!! I rang the office and they sent the owner with the spare set of keys to my door, who arrived within 15 minutes - absolutely fantastic service! This could of been an absolute nightmare - especially as I had 2 children needing picking up from school and a 3 year old in tow but thanks to Michael Anthony, they came and saved the day! Thank you so much again.

Kristina Β· 22 November 2017

5/5

Google

The team at Michael Anthony are super helpful when it comes to buying and selling property. I recently sold my flat with them and felt in very safe hands throughout the process. From the first meeting, I felt like I was a valued customer. …

Jasmine Β· 4 October 2019

Agent replied

Thank you for your kind review. It was a pleasure dealing with you and we hope you're really happy in your new home!

5/5

Google

Sold our flat very quickly for the price discussed. Followed through chasing our useless solicitors until completion. Excellent service and will definitely use them again!

Sue Β· 20 March 2023

Agent replied

Thank you for your lovely review Sue - we are thrilled to hear about your positive experience with us!

1/5

Google

Wouldn’t let me view homes as apparently sold!! Why have them on rightmove?? Would not take my details as I have a house to sell , very dismissive and a couldn’t care less approach, clearly don’t need the customers

Susan Β· 15 May 2021

Agent replied

Good Afternoon, We’re really disappointed you’ve not had a service that you felt was acceptable … More

5/5

Google

We engaged Michael Anthony to let our property. Katie and Lauren on the letting team were very efficient and made the whole process seamless.

Anne Β· 20 March 2023

Agent replied

Thank you for your lovely review Anne. We are thrilled to hear about your amazing experience with Katie, Lauren and the Michael Anthony Lettings team.

5/5

Google

I engaged Michael Anthony to sell my house in Hemel Hempstead after another agent failed to find any viewers. They suggested some innovative ways of marketing my property which resulted in a number of viewings and a sale. …

Glenda Β· 4 October 2020

Agent replied

Hi Glenda, Thank you so much for the review it really means a lot. We're so glad to get you moved and pleased the different sales strategy got the … More

5/5

Google

As a first time renter and relocater I was extremely anxious about the process but Raphael and Emma we're communicative and helpful throughout. I'd highly recommend them. We've just moved into a brilliant property thanks to them and are delighted with it.

Ollie Β· 1 August 2019

Agent replied Β· 1 August 2026

Thank you so much for the great review it was a pleasure to help you.

5/5

Google

Fantastic estate agents. The team are impressively knowledgable and professional, and they have been a pleasure to deal with from start to finish. I didn't expect the process of selling to be so smooth and relatively stress free, but this …

Connor Β· 4 October 2019

Agent replied

Hi Connor, Thanks very much for your kind words! We hope you enjoy your new home. Thank you for selling via Michael Anthony.

5/5

Google

Run by really lovely people who genuinely care about your needs. They always get any problems with property sorted immediately. Feel really happy and comfortable in my current rental property partly due to the team at Houseman

Lucy Β· 1 August 2020

Agent replied Β· 1 August 2026

Thank you very much for the review. You are a pleasure to deal with.

5/5

Google

Would highly recommend this company. Both Emma & Raphael are always available to help, especially with all the new and latest rules and regulations necessary to rent property. Excellent all round service.

Keith Β· 1 August 2021

Agent replied Β· 1 August 2026

Thank you so much for the excellent review it is a pleasure working with you.

5/5

Google

myself, as a first time owner in UK, Houseman did a very professional and efficient job for me. I will surely work with them again!!

Jonathan Β· 1 August 2022

Agent replied Β· 1 August 2026

Thank you for the excellent review, it's a pleasure to work with you.

4/5

Google

Very professional and friendly team. Completely understood my situation, working from home. Good communication throughout. Was not often I had to chase them for feed back. Would certainly recommend them or use them again in the future.

Debbie Β· 15 May 2019

Agent replied

HI Debbie, We're so pleased to hear your feedback. We hope you're enjoying your new home! … More

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