5/5
Rebecca has been an absolute star in this whole process. Itβs my first time renting and sheβs made everything so seamless and easy with such a quick turn around time! Couldnβt recommend her enough!PositiveResponsiveness, Professionalism

Trusted Agent profile Β· Hemel Hempstead Β· Hertfordshire
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601 reviews across 1 platform
21 Queensway, Hemel Hempstead, Hertfordshire, HP1 1LS
Part of haart, see every office.
haart's office in Hemel Hempstead, Hertfordshire, at 21 Queensway, is rated 4.8 out of 5 across 601 reviews on 1 platform, including 601 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hemel Hempstead office, from every platform, shown as written. First names only.
5/5
Rebecca has been an absolute star in this whole process. Itβs my first time renting and sheβs made everything so seamless and easy with such a quick turn around time! Couldnβt recommend her enough!PositiveResponsiveness, Professionalism
5/5
Haart Lettings Agents have been awesome. They take care of tenants and landlords in good measure. I met Irfanali the other day, he is excellent to say the least. Thanks so much for all you do. Kind regards, Othniel
Thank you for your feedback, we are happy we could help. Many thanks, Haart lettings
5/5
Rebecca at Haart has been nothing less than amazing! Prompt, courteous and efficient. Despite obstacles, she and Jake provided all the help they could. I would recommend to anyone and certainly will use them in the future. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Dear Ms Walton, Thank you so very much for the review you have left regarding the service from Rebecca and Jake. We are looking forward to working with you again in the future. Thank you, haart Hemel Lettings
5/5
We use HAART in hemel a lot, always really responsive and helpful and absolutely trustworthy. Jake who we deal with normally is a great guy, has gone out of his way a number of times to get things turned around quickly for us. Never had a bad experiencePositiveQuality
Thank you for your review. We really appreciate your kind words and it is great to hear that you feel haart is responsive and trustworthy. We look forward to continuing to work together. haart Lettings
5/5
I was pleased to meat Ryan he was very professional and helpful.
Thank you for your review for Ryan, we are glad we could help. Many thanks, haart lettings
5/5
I have found Irfan to be so friendly and helpful when I need to speak to him. He is also very knowledgeable about managing a tenancy and any repairs needed.
Thank you for reviewing Irfanali from the Property Management department, he is a valued member of the team.
5/5
I had recently enquired about a property in WGC and I was very pleased with the estate agent we were assigned (Ryan Tift). He was super friendly and lovely! Was super helpful and very approachable. I couldnβt recommend him more.
Thank you for your kind words, we are happy we could help. Many thanks, Haart Lettings
5/5
Irfanali helped me solve the problem with the rented property. He is super helpful and efficient. All communications are replied quickly. I am very glad the problem can be fixed in a very short time. Thanks!
Thank you for your feedback on Irfanali from the Hemel Hempstead Property Management department. He is a valued member of the team.
5/5
kadie was very helpful with all my questions amazing stuff!
Thank you for your review for Kadie, we are glad we could help. Many thanks, haart lettings.
4/5
Sent an enquiry late evening and received a follow up phone call the next morning! Ryan has be super helpful so far in the property hunting processπ β¦
Thank you for your kind words about Ryan, we are happy we could help. Many thanks, Haart Lettings
5/5
The team at Haart have been excellent throughout the process of renting flat. He is responsive and accommodating of our requests/suggestions, and Ryan Tift in particular did a great job of securing a good rent price. Would definitely recommend.
Thank you for your kind words, we are happy we could help. Many thanks, Haart Lettings
5/5
I highly recommend Mr Irfanali Shivji, a very soft spoken and swiftly deals with all queries. Thank you Mr Shivji
Thank you for reviewing Irfanali from our Property Management team, your feedback is important to us
5/5
Irfanali helped with me with my Queries patiently and clearly. I currently have issues with my tenant and irfanali explained the step by step process and the timeline which gave me assurance . Thank you
Hi Afrinnigar, thank you your lovely review about Irfanali from our Property Management department.
5/5
Thank you, Ifarnali, for the above and beyond service. We have been letting through Haart for a few years, and they have always been professional and friendly. Thank you, and keep up the good work.
Hi Charles, thank you for reviewing Irfanali from the Property Management department. We are pleased to hear that you received a professional and friendly service.
5/5
It was a great experience with team. Ryan helped me in everything till end of the process. Thanks.
Thank you for reviewing Irfanali from the Property Management department, he is a valued member of the team.
5/5
Excellent service from Rebecca at Haart. She explained their services and what to expect during the rental process. I would thoroughly recommend Rebecca for anyone wishing to put their property onto the rental market.
5/5
Exceptional service received from Rebecca, she is super friendly, responsive and professional. I didnβt have the best experience with another lettings agent but Rebecca has completely restored my trust and confidence in Haart and has made my experience less stressful and more enjoyable!PositiveResponsiveness, Quality, Professionalism
hair lettings
5/5
Iβm so pleased and super satisfied from Ryan Tift services ! What a professional person and efficient at what he does. Very knowledgeable and quick to respond.
Thank you for your kind words about Ryan, we are happy we could help. Many thanks, Haart Lettings
5/5
Iβve been with Haart now for just over a year and have found 2 sets of tenants within this time. The service Iβve had has been second to none and I just wish Iβd gone to them sooner (having spent nearly 3 years with what I now know was a shocking agency, feeding me lies, not properly vetting and referencing people which sadly resulted in a tenant that ruined my apartment, didnβt pay rent for 6 months and needed to be evicted by bailiffs). Because of my previous experience I was understandably very nervous about future tenants and the agency that would be finding them. Iβm pleased to say Haart have continued to excel! Both sets of tenants are fantastic people and I trust them completely. Rebecca in specific has lifted a lot of stress from my shoulders in recent weeks and has even managed to find great tenants in the height of lockdown. Sheβs both professional and extremely personable and I look forward to many more years working together.
5/5
In my dealings with Irfanali, I found him to be courteous and professional. It is my hope to do more business with him in the future.
Thank you for reviewing Irfanali from the Property Management department, he is a valued member of the team.
5/5
Had a viewing in a lovely 3 bedroom house in Hemel Hempstead today with Ryan Tift. Polite with no hard sell, the kind of estate agent you want to deal with.
Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings
5/5
Ryan Tift from Haart showed us round a property and helped to agree on the let very quickly and efficiently. He had been helpful during the whole process. Highly recommend.
Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings
5/5
Was a pleasure dealing with Ryan Tift from Haart Lettings, very professional and kept me updated throughout the entire process. Would highly recommend and look forward to working with you again in the future!
Hello Nadeem, thank you for taking the time to leave your feedback. Many thanks, Ryan Tift, Haart lettings Hemel
5/5
A very big thank you, to Jake Houchen from the Hemel Hempstead branch, for the fantastic help with all the arrangements and support when I was in need of a flat . Best regards Kenny
Thank you for your kind words, we are happy we could help. Many thanks, Haart Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Hemel Hempstead won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.