Every review we hold for the Helston office, from every platform, shown as written. First names only.
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5/5
GoogleThank you Tom for our marketing appraisal. I can highly recommend Tom. Personable, professional. a pleasure to deal with and just all round super.
Thanks Tom.PositiveResponsiveness, Professionalism
Michelle Β· 27 August 2021
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
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5/5
GoogleHaving dealings with millercountrywide in the past and having excellent service from them I needed their help again recently and Stefan was once again so helpful to me thank you very much.
Pam Β· 16 June 2020
Agent replied Β· 15 June 2024
Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna.
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5/5
GoogleFrom our initial contact with the Helston office and Tomβs valuation assessment of our property, my wife and I felt confident that we would receive a professional and efficient marketing service. This certainly proved to be the case. The marketing information was of very good quality and all viewings were accompanied and efficiently arranged with lots of feedback provided. All the staff we dealt with were extremely friendly, responsive and helpful, always staying in close contact with us and keeping us positive throughout what turned out to be a fairly lengthy sale process. In particular, Tabitha worked tirelessly to keep the sale process moving forward towards completion. We would highly recommend this Estate Agent.
Jonathan Β· 16 June 2020
Agent replied Β· 15 June 2024
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Many thanks for the recommendation. Best wishes, Scott
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5/5
GoogleWe bought our house a few months ago through Miller Countrywide in Helston. The service we received was professional and of a high standard. It was by no means a straightforward sale due to the third party but the team kept us informed and did their best to keep things running as smoothly as possible, in what was quite a stressful time. We cant rate this team highly enough and would most definitely recommend and use them again. Thank you.
Kerry Β· 17 June 2019
Agent replied Β· 15 June 2024
Hi Kerry, it is so nice to read that the team at Helston assisted in every way they could. Thank you for your kind words and recommendation, oh yes, and the 5*. All the best, Mark
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5/5
GoogleMyself and my husband used Miller countrywide to sell our first home. Staff were very helpful right from the start and very quick to get the process of selling our beloved home started. The agents are able to answer any questions that we had about any of the services they offer. We have used their services for mortgages when buying our first property which was made very simple by the amount of knowledge they have. Our property was agreed to go on the market and within less than seven days they had sold our property and we were able to purchase another property through them. This was only possible due to their ability to be proactive in distributing properties information this is because they are effective in their use of mailing their current clients. We felt that the agents took any of our concerns seriously and dealt with them accordingly. I would recommend using Miller countrywide their professionalism is outstanding.
Kerensa Β· 17 June 2019
Agent replied Β· 15 June 2024
Wonderful to read Kerensa that you were very pleased with the service provided by our Miller Countrywide team while selling your first house.
Kind regards, Scott
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5/5
GoogleI have purchased a house through Miller Countrywide and can honestly say they've been superb. They have kept me in the loop the whole way with updates across the chain, they have chased solicitors without me needing to ask and have ensured that whole process has moved along as quickly as possible. I ended up using Countrywide's solicitors, mortgage broker and surveyors as there were some discounts available for keeping the services in-house and I'd highly recommend them all. Very efficient and thorough. As a seller or a buyer, I'm not sure you could do much better than these.
Freddy Β· 17 June 2019
Agent replied Β· 15 June 2024
Thank you Freddy for your wonderful, detailed, 5* review and recommendation! I will of course make sure your kind words are forwarded to the whole Miller Countrywide team.
Best wishes, Scott
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5/5
GoogleBrilliant service from start to finish, regardless of the problems which arose! Chelsea was particularly helpful and proactive, and superb at getting both sets of solicitors to get their finger out!!!
Nev Β· 17 June 2019
Agent replied Β· 15 June 2024
Thank you Nev for your brilliant 5* review and kind words.
Best wishes, Scott
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5/5
GoogleBest estate agents in Helston and great branch. The staffs attention to detail and want to help goes above and beyond. I had a call with 'Isabel' and she was easy to talk to, proactive and could answer all my queries.
Will be using Miller in Helston from now on!
Mia Β· 20 August 2023
Agent replied Β· 15 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
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1/5
GoogleThese comedians reckon they can get you the best mortgage deal on the planet but they charge you Β£500 quid for it which added in to your mortgage deal term can make you worse off. Better going with money supermarket or something, better deal, no massive fee and you don't have to listen to these lot droning on about how they are the best in the businessNegativeResponsiveness, Value
As Β· 16 June 2021
Agent replied Β· 15 June 2024
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
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5/5
GoogleA very stressful house sale experience was made much more bearable by Rosieβs professional, cheerful and hands-on approach. She returned our calls and emails promptly, which was very reassuring, and did whatever she could to ease the process along. We felt in very safe hands.
Dennis Β· 19 September 2023
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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5/5
GoogleVery happy with Chelsea and the team who went above and beyond to help me out with buying my first home. Thanks guys!
Jessica Β· 17 June 2019
Agent replied Β· 15 June 2024
Hi Jessica, thanks for leaving a 5* review. It's great the team at Miller Countrywide provided such a good service throughout your first home purchase. Best wishes in your new home! Tracey.
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5/5
GoogleI would like to share my positive experience with Miller Countrywide. From the moment I spoke with Chelsea over the phone - to the lovely meeting I had with Matt in my home, I was confident these guys could get the job done and I have to say I am completely happy π An extremely great service from some very lovely down to earth, professional people. I highly recommend π
Michelle Β· 17 June 2019
Agent replied Β· 15 June 2024
Thank you so much Michelle for leaving us such a brilliant review. I know Chelsea and Matt will be so pleased with your comments.
Kind Regards
Renee
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5/5
GoogleWe had a really lovely experience dealing with both Phoebe & Daryl at the Helston branch. Such a friendly and welcoming team who were both exceptionally helpful.
Jaz Β· 5 August 2024
Agent replied Β· 26 August 2024
Thank you for taking the time to leave us your 5* review Jaz! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWeβve had a great experience with Toyah and Miller countrywide. She explained everything to us in great detail, gave us clear options and worked efficiently. We are now completing on our home!
Benjamin Β· 25 April 2024
Agent replied Β· 15 June 2024
Benjamin, thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThe team at Miller Countrywide have been superb. Unfortunately our buyers pulled out and every person in the office pulled out all the stops to get our house back on the market, contacting prospective buyers and making appointments to view. We had the house under offer within 24 hours! Thank you for a professional and friendly service. Would highly recommend.
Sarah Β· 17 June 2019
Agent replied Β· 15 June 2024
Hi Sarah, many thanks for your wonderful 5* review. I'm delighted the team at Miller Countrywide where able to work so effectively to sell your property, despite the difficulties encountered. Best wishes, Tracey.
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5/5
GoogleDaryl at the Helston branch has been very proactive and knowledgeable whilst helping my partner and me find our first property! Highly Recommended!
Ollie Β· 25 April 2024
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Ollie Beumkes. Kind regards Lucy, Customer Relations.
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5/5
GoogleCanβt recommend highly enough. We Spoke with Toyah who was incredibly helpful. She was very knowledgeable and explained everything clearly which enabled us to make an informed decision. Would definitely use their services again.
Hannah Β· 20 August 2023
Agent replied Β· 15 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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1/5
GoogleReally disappointed - booked a mutually convenient appointment for valuation on a prestigious property with Helston Office and someone from Waterside - 2 days later answer phone message to say going to Wadebridge instead - no follow up - clearly they do not need the business
Sue Β· 16 June 2022
Agent replied Β· 15 June 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
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5/5
GoogleBrilliant service, the mortgage advisor there helped us until we had the perfect deal. She was amazing! Then the estate agents were so patient with us being first time buyers! Thank you
Chelsea Β· 20 August 2023
Agent replied Β· 15 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleSpoke with Isabel on the phone earlier regarding a property and she was so helpful and easy to talk too. Canβt recommend this branch enough if looking/selling a property!
Olivia Β· 20 August 2023
Agent replied Β· 15 June 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleOutstanding . We had originally instructed another agent in Helston and I wish that we had gone to them first. The team were always looking after our best interest and got us the price we wanted. The manager had a wealth of knowledge and overcame issues before they became to serious. Recommend to anyone, 5 Star.
Tommy Β· 17 June 2018
Agent replied Β· 15 June 2024
Hi Tommy, thank you for your amazing 5 star review of the outstanding service you received from Miller Countrywide in Helston. It is brilliant to read that the team were always there to look after your best interests and had a wealth of knowledge. It is great that you would recommend them to anyone and we look forward to helping you again in the future. Kind Regards, Emma.
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5/5
GoogleAll the staff in Helston branch were really helpful, easy to talk to and approachable. All very nice staff and very understanding. Always walked in without appointment and they were always happy to help with any question's or to photocopy or send any document's. Professional, but also lovely people.
Zoe Β· 16 June 2020
Agent replied Β· 15 June 2024
Many thanks for your fantastic 5* review. It gives me great pleasure to read that once again our Miller branch were professional and helpful. Kind regards, Lucy.
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5/5
GoogleIsabel was extremely professional and helpful. Highly recommend.
Jasmine Β· 19 September 2023
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5/5
GoogleGreat service and communication. They helped me along the whole journey, from finding me properties, insurances, solicitors. Would highly recommend !
Henry Β· 19 October 2023
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.