Every review we hold for the Helston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently viewed a property with Luke and were really impressed. Having seen several properties with different agents, he stood out head and shoulders above the rest.
Luke was knowledgeable about both the property and the local area, patient, and paid great attention to detail throughout the viewing. He was professional, approachable, and made the whole process feel much easier for us.
A genuinely excellent experience, thank you, Luke!, Sam & Paula
Samantha · 22 August 2025
Agent replied · 27 October 2025
Thank you so much for your kind words, Sam & Paula! We are thrilled to hear that Luke provided you with an excellent experience. Our team takes pride in providing top-notch service and we are so happy it showed during your property viewing. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWould definitely recommend Toyah (mortgage advisor). We have used her since we brought our first home in 2016 and again for our next home in 2021. We get our remortgages done with her which saves us so much money and she gets us the best rates. She works day and night to answer queries and is very professional. Now working at miller countrywide the transition over was smooth and simple.
William · 20 August 2023
Agent replied · 15 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have received excellent service from Miller Countrywide Estate Agents in Helston. Rosie and her team are very professional and have been a pleasure to deal with during our property purchase. They are always very responsive when handling our enquiries with excellent communication at all times. If you are looking to sell a property in the Helston area then we would highly recommend this Estate Agents.
Gareth · 20 August 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was not from the area, so initially dealt with Sefan and the team via email and phone calls only.
They were always polite, thorough and honest, getting back to me on my queries very quickly. Nothing was too much effort for them. Because of Covid-19 and lawyers etc, the sale did take much longer than anticipated. Throughout this frustrating time I always felt like they had my best interests at heart and were understanding of my plight and proactive in dealing with everyone. I never felt that I had to chase them for updates or information. Whenever Stefan was going to be off, he would call and update me and tell me who would be my contact in the office in his absence. A really thoughtful touch.
Their professionalism and calm shone through and helped to make this very stressful time in my life calm.
I cannot recommend them highly enough and if I were to buy or sell again I would not even consider using any other estate agentsPositiveResponsiveness, Quality, Professionalism, Value
Jenny · 16 June 2021
Agent replied · 15 June 2024
Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe received an excellent professional service from Miller Countrywide in Helston. Phoebe was most helpful and knowledgeable and got us a quick sale on our property. Would 100% recommend this branch!
Neill · 25 January 2025
Agent replied · 22 January 2025
Many thanks Neil for the fantastic recommendation and 5* review. I have passed your flattering comments onto Phoebe and the Helston branch. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently purchased a property in Helston and I cannot thank Jack and Phoebe enough for their professionalism and making the whole process seamless. Highly recommended.
Ricky · 18 March 2025
Agent replied · 12 April 2025
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving decided to sell up and find a bigger property in Helston, Tom from Miller Countrywide Helston came round and gave us a fair and very realistic valuation of our property. He wasn’t pushy and gave us time to think over our options before committing to putting the property on the market. Viewings were booked and feedback from them were given back to us in quick time. Having found a place we liked also with Miller Countrywide, we booked, viewed and made an offer, which during those processes Tom acted in a friendly and professional manner. Once offers where accepted communication from the Estate Agent was still at a very high standard, returning emails and phone calls quickly. Nothing was too much bother. Any issues were dealt with and resolved quickly.
Definitely an estate agent to go to if you are looking to sell and purchase a property
James · 16 June 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the Millers team were once again able to provide their proven, 5* service! Best wishes, Lucy.
★★★★★ 5/5
GoogleTom at Miller in Helston couldn't have been more helpful even though it became apparent that there was little chance of a sale as yet. Courteous, professional, but most of all friendly I can't fault them for their attitude and professionalism. If you want an estate agent that goes the extra mile (can't believe I'm writing this!) go to Miller Countrywide in Helston...many thanks to all, and especially Tom
Julian · 16 June 2020
Agent replied · 15 June 2024
Thank you Julian for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleAs first time buyers my partner and I knew very little about the whole mortgage process. As soon as we met with Toyah our minds were put at instant ease. She was not only on hand to answer all my questions (and there was a lot!!) she is super knowledgeable, professional and even managed to secure us a mortgage offer which we never thought would be possible. For that we will be forever grateful. Thanks a million Toyah and Miller Countrywide :)
Gabriella · 25 April 2024
Agent replied · 15 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team Gabriella. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReceny sold a property through Miller Countrywide at Helston. Thankyou so much Phoebe, Isaac and to Julian for all of their help throughout the process. They are very helpful, informative, resourceful and professional, responding to requests efficiently and actively promoting properties. Thankyou
Jo · 4 September 2025
Agent replied · 9 September 2025
"Thank you for choosing Miller Countrywide and for taking the time to share your positive experience with Phoebe, Isaac, and Julian. We're delighted to hear that you found them helpful, informative, resourceful, and professional. Your satisfaction is our top priority, and we appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCan not thank Miller countrywide enough .
Especially Tom who kept me update on everything .The sale went through very quickly and as promised they really looked after the whole situation for me and it was the easiest sale i have done .Normally i find selling very stressful but Miller countrywide help take away the stress .Thank you to everyone at Miller countrywide
Sue · 16 June 2020
Agent replied · 15 June 2024
Thank you for your 5* review! it is great to read such positive feedback and I will make sure your comments are passed onward to the team. Kind regards, Scott
★★★★★ 5/5
GooglePhoebe was really helpful and knowledgeable during our viewing, and answered all of our questions we had.
Oliver · 27 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review Oliver. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleNot allowed to view a property without seeing mortgage advisor or providing highly personal information. This is called ‘conditional selling’ and is potentially unlawful. No other agent will do this because trading standards don’t like it. If you’re thinking of selling with them, just stop and think before instructing them. How many people are told they can’t view your property unless they are coerced unnecessarily. They have essentially done the opposite of their job and prevented a chain free proceedable sale/purchase. An ideal buyer some might argue. A truly interesting approach, market property, get people interested, prevent viewings. Why bother marketing at all if good buyers can’t view? Absolutely nuts!
Chris · 19 September 2023
Agent replied · 15 June 2024
Hello Chris, Having looked into your concerns as part of our complaint process, I can confirm that it was asked by the seller for any potential viewer to be able to evidence that they are in a proceedable position before a viewing can be arranged. As such you were asked to provide evidence that you would be able to afford a potential purchase, such as via an AIP or evidence of cash funds. This was due to the seller not wishing to inconvenience their sitting tenant with people visiting their home who may not have been in a position to progress any interest shown. Such a request is not uncommon within the industry and as an Estate Agent we are obligated to action our clients written request. I am sorry if you felt inconvenienced and did not want to participate in this due diligence to provide assurances for the seller. Kind regards, Scott @ Customer Care.
★★★★★ 5/5
GoogleCurrently buying a house and have had an incredible experience with the whole branch. From the initial appointment to view the property,nothing has been too much for Rosie. She's gone above and beyond to liase between ourselves and the seller,especially in the time constraints we've had. Her wonderful and friendly approach has put us very much at ease and we're forever grateful to her for it and for introducing us to our mortgage advisor Toyah. For such a daunting experience,Toyah has put us greatly at ease and made a very stressful event in our lives less so and she's worked so hard to help us. Thank you so much everyone for our experience so far.
Kim · 19 September 2023
Agent replied · 15 June 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRosie was incredible at showing us around our property, very patient and very knowledgeable about the area. Thank you so much for your amazing customer service! Very happy client
Lucy · 20 August 2023
Agent replied · 15 June 2024
Hi Lucy, It is great to read your about your experience with our local team and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleChelsea worked very to to negotiate and secure an offer on a property for us. Even though we changed our minds after regarding the property, she continued to put in every effort to help us find somewhere else.
Always friendly and helpful, thank you so much Chelsea.
Lockwood · 17 June 2019
Agent replied · 15 June 2024
Thank you for recognising our hardworking Miller Countrywide team with your 5* review! I will make sure your kind words are made known to our local team.
Kind regards, Scott
★★★★★ 5/5
GoogleTabitha and Chelsea of Miller Coutrywide have made the purchase of our new home easy and straightforward. Throughout our search Chelsea kept in touch regularly to inform of new properties that may be suitable for our specific needs. Professional and approachable.
Ruth · 17 June 2019
Agent replied · 15 June 2024
Thank you Ruth, it is very pleasing to read that Tabitha and Chelsea provided the service you required. Kindest regards, Mark
★★★★★ 5/5
GoogleMe and my partner have just had our mortgage done from toyah who works at miller estate agent in helston, we couldn’t have asked for anyone better to do it! We appreciate all the help and everything that she has sorted out for us and helped us along the way! Would highly recommend to anyone who needs there mortgage doing!
Thank you
Ryan · 20 August 2023
Agent replied · 15 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTom is a first rate estate agent. He is very calm and extremely professional,
without doubt the sale of my house would not have happened without his valued help and understanding, it made all the difference.
Peter · 16 June 2020
Agent replied · 15 June 2024
Thank you Peter for your glowing 5* review of our Miller team. It is always great to read such positive reviews from our clients. Best wishes, Lucy.
★★★★★ 5/5
GoogleToyah Taylor our mortgage advisor was SO amazing and helpful to us! Other mortgage advisors gave us estimates of £142,000 Toyah has managed to secure us a mortgage of £236,000!! Toyah has made the whole process so much easier for us. Couldn’t recommend anyone better! Everyone we’ve been in contact with at miller has been so kind!
Brooke · 19 September 2023
Agent replied · 15 June 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt has been a pleasure to work with James, Daryl, Isabel and Toyah. They are always on hand to provide support and go out of their way to deliver excellent client service. The whole team shows complete professionalism, whilst always being approachable and understanding of individual needs.
Victoria · 25 April 2024
Agent replied · 15 June 2024
Victoria Farrant thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis estate agent is amazing. Sold within 4 days and kept me in the picture throughout the whole journey. An especially big thank you to Chelsey who chased up solicitors continously. Thank you Miller Countrywide.
Christine · 17 June 2019
Agent replied · 15 June 2024
Dear Christine,
Thank you for your great 5 star review. It's wonderful to read that you were kept fully informed throughout the process.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleThank you Tom for our marketing appraisal. I can highly recommend Tom. Personable, professional. a pleasure to deal with and just all round super.
Thanks Tom.PositiveResponsiveness, Professionalism
Michelle · 27 August 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleHaving dealings with millercountrywide in the past and having excellent service from them I needed their help again recently and Stefan was once again so helpful to me thank you very much.
Pam · 16 June 2020
Agent replied · 15 June 2024
Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna.
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