Trusted Agent profile · Helensburgh

Property Bureau Helensburgh reviews

4.8

★★★★★ Excellent

87 reviews across 1 platform

9 Colquhoun Street, Helensburgh, G84 8AN

Property Bureau's office in Helensburgh, at 9 Colquhoun Street, is rated 4.8 out of 5 across 87 reviews on 1 platform, including 87 Google reviews rated 4.8.

Google logo

4.8 / 5

87

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Helensburgh office, from every platform, shown as written. First names only.

5/5

Google

I was a tenant in a high quality property managed by the letting division of the Property Bureau in Helensburgh. From the outset I was very impressed by their efficiency, professionalism and courtesies. This fostered a good tenant/landlord relationship which was to the benefit of all. The responsiveness of the team to queries and property issues was second to none. From a tenant’s perspective I have nothing but praise and admiration for their services. Any landlord engaging them will have a great team on their side.PositiveResponsiveness, Quality, Professionalism

Gary · 25 August 2021

Agent replied · 7 June 2023

Thank you Gary. All the best with your move.

5/5

Google

We sold flat quickly, Fiona was excellent in her professionalism, she went above and beyond her job with viewings and keeping us updated, would definitely use property bureau again, thanks Fiona for all your help.

Gillian · 7 June 2020

Agent replied · 7 June 2023

Thanks Gillian, I will pass on your kind words to Fina and the team at our Helensburgh office.

5/5

Google

The whole team has been fantastic, great communication during the whole process. My property sold within one week! Fiona was a great help, which made the process far less stressful.

Magali · 7 June 2020

Agent replied · 7 June 2023

Appreciate the feedback Magali. Hope we can be of service to you in the future.

5/5

Google

Fiona and the team were fantastic with the sale of our property. They really went the extra mile and made it stress free. Great team, would highly recommend. Thanks guys

Zoe · 7 June 2020

Agent replied · 7 June 2023

Thank you Zoe. We really appreciate you taking the time to endorse our service.

5/5

Google

Thanks to Fiona and the team for all the help in selling my property even though I was living a couple of hundred miles away at the time

David · 7 June 2020

Agent replied · 7 June 2023

Thanks for taking the time to comment David. Glad we could help.

5/5

Google

Fiona was a great help and successfully got our place sold fairly quickly. I plan to go back to look for a new property with her for myself.

Movo · 7 June 2020

Agent replied · 7 June 2023

Thank you Andrew, the team at Helensburgh will look forward to helping you find the right home for you.

5/5

Google

Had a pleasure of working with Property Bureau. Amazing professionals that were always there to help, always communicating and answering any questions and queries that we had. Definitely will recommend them

Kristina · 15 October 2024

Agent replied · 22 October 2024

Thanks for taking the time to leave such great feedback Kristina.

5/5

Google

Property Bureau made our move to Scotland easy, helping us find a perfect home and getting settled in the area. They were helpful and friendly every step of the way. Thanks to everyone at Property Bureau Helensburgh.

Deanna · 25 June 2024

Agent replied · 24 August 2024

Great to hear. All the best in your new home.

5/5

Google

Fiona and team were brilliant. They made the sale of my property easy and hassle free. A great effort and would use their services again.

Steve · 7 June 2020

Agent replied · 7 June 2023

Thank you, look forward to being of assistance to you again !

5/5

Google

The Property Bureau in Helensburgh have been absolutely fantastic in assisting and ensuring the smooth transaction of my recent purchase. Fiona in particular has always been available and on hand with good advice and clear understanding regards any legal issues or difficulties that we faced. Their knowledge of the local market in particular has proved invaluable and I would have no hesitation in using their services again either to sell or buy!

Jeff · 7 June 2020

Agent replied · 7 June 2023

Thanks Jeff, glad the team in Helensburgh could help you.

5/5

Google

Dealt with Fiona @ Helensburgh - she couldn't have been more helpful, even with a slightly unusual set of challenges!

Judith · 7 June 2020

Agent replied · 7 June 2023

Thanks Judith we like a challenge :-)

5/5

Google

The Property Bureau manage our property in an extremely efficient and professional manner. The staff in the Helensburgh office are always welcoming and know exactly what is going on at any point in time. I believe they provide an extremely professional and balanced service for Landlords and Tenants alike.

Tony · 8 April 2023

Agent replied · 7 June 2023

Thanks Tony . Appreciate the feedback

5/5

Google

Very helpful team at Helensburgh office, dealt with queries quickly and helped set up rental quickly and easily - highly recommended

Claire · 22 September 2024

Agent replied · 22 October 2024

Thanks Claire. Victoria and the team at Helensburgh will be delighted to give you any further assistance you need.

4/5

Google

Victoria and Henry have been absolutely lovely to deal with. Very helpful indeed.

Ann · 8 October 2024

Agent replied · 22 October 2024

Thanks Ann Marie , that’s great to hear. We love getting feedback on our services. What more could we have done to get 5 stars ?

1/5

Google

My partner and I both tried to get in contact about a property advertised by this company a weeks ago - both leaving phone messages and via their online form. We've had no response from either but weeks later the property is still listed as available on their website.NegativeResponsiveness

Alice · 25 August 2021

Agent replied · 7 June 2023

Please email enquiries@propertybureau.co.uk. We always respond within one working day to any enquiry so I can’t understand what has happened in this instance . I will investigate fully on Monday .

5/5

Google

We completed our purchase middle of January with the help of Fiona, whom was excellent, was always on hand to help with any queries from start until completion. Would definitely use again in the future as nothing was too much of an issue to help us with. Thank you once again, The Campbell Family.

James · 7 June 2020

Agent replied · 7 June 2023

Thank you James, we hope you enjoy your new home.

5/5

Google

Property Bureau Helensburgh have helped us so much and went over and above for us couldn’t thank them enough definitely recommend xx

Connie · 26 February 2024

Agent replied · 22 October 2024

Thx Connie, its a pleasure

5/5

Google

Fantastic team, very personable and any tenant issues are dealt with in a timely and respectful manner. Would highly recommend!

Connor · 2 September 2023

Agent replied · 2 October 2023

Thanks Connor. All the best.

5/5

Google

My partner and I bought a flat from this agency. from first contact to arrange the viewing to collecting the keys was made so easy with the professional help from Roisin. The attention we received was fantastic.PositiveResponsiveness, Professionalism

Billy · 25 August 2021

Agent replied · 7 June 2023

Thanks for your feedback Billy, we really appreciate it. I'll pass on your kind words Roisin and the rest of the team at our Helensburgh office. All the best in your new home!

5/5

Google

Fairly easy to deal with, pretty thorough and were reasonable when it came to the admin side of things (documents, deposits etc).

Chebs · 28 January 2025

5/5

Google

Lovely people to deal with and very helpful throughout our tenancy. If we return to the area we would definitely use them again.

Mary · 8 April 2023

Agent replied · 7 June 2023

Thanks Mary. All the best for the future.

5/5

Google

The staff at the Property Bureau provided a consistently high level of professional and friendly service during a 7 year period of letting our property as did Fiona in ultimately selling it for us.

Rona · 7 June 2020

Agent replied · 7 June 2023

Thanks Rona, appreciate you taking the time to post this review.

5/5

Google

I rented a flat with property bureau for 4 years, I’ve always had amazing service, always so friendly and helpful, would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Bryony · 25 August 2021

Agent replied · 7 June 2023

Thanks Bryony.

1/5

Google

You wait to see the review I give you property Bureau it will turn your hair grey more to come I can a sure you it will not be good be ready

Joe · 8 June 2019

Agent replied · 7 June 2023

We can assure you, if we have fallen short of any of our service standards we will rectify it. Please email enquiries@propertybureau.co.uk with your specific issue.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Property Bureau's Google reviewsLeave Property Bureau a review
The Trusted Agent

Is this your office? Claim your page.