Trusted Agent profile
★★★★★
90 reviews across 1 platform
68 East Clyde Street, Helensburgh G84 7PG
Lomond Letting Ltd's Helensburgh office at 68 East Clyde Street is rated 4.6 out of 5 across 90 reviews on 1 platform, including 90 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Helensburgh office, from every platform, shown as written. First names only.
5/5
GoogleI’ve had such a positive experience with Lomond letting From the very beginning, the team was friendly, professional, and incredibly helpful. They guided me through every step of the letting process, answered all my questions promptly, and made everything so easy and stress-free.to anyone looking to rent or move, you’ll be in great hands! Thank again to Criag and his team.
5/5
GoogleLomond Letting were amazing with our recent move. Craig and Elizabeth were always on hand to help when ever we had any questions. They kept us in the loop as soon as they had any updates on our application. Would 100% recommend to anyone looking for a reliable letting agent. Thanks again to the team for helping us find our new home.
5/5
GoogleWas in the need of a place to rent and on a time limit. Craig and the team were extremely kind, helpful and attentive. They went above and beyond to help me. If I ever need to move again in future they'll be my go-to.
5/5
GoogleApplied for a tenancy viewing for a flat in Dumbarton - Process started 2nd week in January from viewing to getting the keys was incredible - letting agency has been on the ball from start to finish - been a week and we already have the keys to move into the property - Fast process and extremely nice staff - looking for a move id definitely recommend using Lomond letting - Craig - letting agent - incredible process from start to finish
5/5
GoogleWe used Lomond Letting to manage our converted farm property in Helensburgh whilst we were working and living in Australia for 5 years. Long story short, we've had a really positive experience with Craig, Elizabeth, Renee, and the team. Their rates were competitive; they have handled our financial transactions consistently and reliably; they have dealt quickly with repairs and maintenance; and kept us reminded of landlord compliance issues like EICRs and landlord insurance. We've found them friendly and helpful, and had good feedback from our tenants, and they've taken the 10 hour time difference in their stride. Whilst in Australia we've been renting through several different agents, and it's a rare thing these days to either let or rent through a company which will still lift the telephone, answer emails, and don't mind if you pop by the office. We haven't had to deal with web portals, multiple logins, call centres, or third party apps. This has been worth its weight in gold. Leaving this review as we've just sold our property and no longer need Lomond Letting's services. Thanks to the team and all the best for the future.
5/5
GoogleHighly recommend Craig and the whole team at Lomond Letting. As a landlord, Craig has made the process so easy and seamless and found us a great tenant in no time.
Hi Craig, Thank you for your review! It was great working with you both, and we look forward to working with you again in the future, but hopefully not for a long time, so you can enjoy a nice long-term tenancy. We always aim to make the process as simple and seamless as possible when you’re using our services, so we really appreciate the feedback. All the best! Craig Johnston
5/5
GoogleI had a very positive experience with Lomond letting agency. Their communication is always clear and prompt, and they handled everything very efficiently. I wanted to change house, and they quickly found me a property that suited my needs much better. The whole transition was smooth and stress-free, and they made the process easy from start to finish. I really appreciate their professionalism and support, and I would definitely recommend them to others.
5/5
GoogleChris was incredibly helpful in assisting me with finding and showing a rental property. From the moment I reached out, he was responsive, knowledgeable, and went above and beyond to ensure I had a great experience. Chris's expertise in the local real estate market was evident, as he provided detailed information about the rental property and its surrounding neighborhood. What really stood out was his personalized approach - he listened carefully to my needs and preferences, and tailored his recommendations accordingly. During the property showing, he took the time to point out key details and address any concerns I had. Overall, I was extremely satisfied with the service Chris provided, and I would highly recommend him to anyone looking for a reliable and knowledgeable real estate professional.
5/5
GoogleI cannot express enough how incredible Craig, our letting agent, has been throughout our entire renting process. Despite it being holiday time, Craig made sure to accommodate our schedule and promptly arranged a viewing of the flat. Moving in was a breeze thanks to their swift assistance. Special thanks to Renee for efficiently managing the inventory process, making everything seamless. Their responsiveness to our inquiries was impressive. Craig in particular, responded to our Whatsapp messages so quickly and Renee provided immediate responses to my emails and inquiries without any delay-providing top-notch service every step of the way. Without a doubt, Craig, Renee and their team deliver an amazing letting experience. Thanks Lomond Letting!
5/5
GoogleThe service was great, super smooth and fast, especially Craig and Elizabeth. Thanks a bunch for the easy move
5/5
Google"I've worked with Lomond Letting on a few of their projects now, and they consistently deliver excellent service. Their team is professional, responsive, and reliable, making lettings and management smooth and stress-free. Clear communication and great attention to detail set them apart. Highly recommended for anyone needing dependable letting or property management services."
5/5
GoogleChris was very clear and informative and thorough with the property... Very happy to have had him as the rep
5/5
GoogleLomond Letting and Craig have been excellent right from the onset keeping me up-to-date with the progress on my letting application. Everything has run smoothly from the contract, moving, deposit and rental payment and attending to minor issues. Great service all round and would recommend them when considering a property in the Dumbartonshire area.
5/5
GoogleRecently viewed a property with Chris in Renton he was very keen, energetic and very knowledgeable the letting buisness he guided me in how to go about securing a property will use again and couldn't reccomend any higher, along with his amazing and friendly staff the whole experience was very positive.
5/5
GoogleChris and team were very helpful and responsive throughout the viewing, . He took the time to thoroughly explain a home’s details before we decided to move forward with it. He also ensured t answer all my questions related to the flat he was very helpful.q
5/5
GoogleI so far, have had a fantastic experience with Lomond Letting. Any issue I’ve had or a questions needing answered have been resolved quickly. It has left me with confidence going forward with my let.
5/5
GoogleCraig Johnson was a super landlord and letting agent. From our initial contact he was kind, courteous and very helpful. I was in a position where my house build was delayed and he offered a temporary solution very quickly. I'd certainly recommend dealing with Craig and Lomond Letting. Very professional and customer centric attitude. I'd award 5+++ stars for the service received.
5/5
GoogleIn the years of being a tenant with Lomond Lettings I have found them to be excellent in every way.Any problems were dealt with swiftly efficiently and in a friendly manner each time.I would have to award them 10/10. Craig Rosborough
5/5
GoogleIt is rare that in today's hustle and bustle world that one finds a business with staff who actually care. I was lucky in that ,as a new client I was welcomed with a "How can we help attitude" which as time progressed proved to be only the beginning ,I cannot express my immense gratitude for the efficiency ,courtesy ,knowledge and advice and helpfulness that I have experienced over the last seven months. WELL DONE TO LOMOND LETTING
5/5
GoogleCraig was absolutely amazing in helping us find the perfect property for us. Amazing communication and helped us find everything we needed. Couldn’t recommend more!
5/5
GoogleFantastic team, I can't praise them enough! Very professional, approachable, friendly and great communication every step of the way!! The best letting agents that I have dealt with by far, going above and beyond all expectations to provide a gold standard service!
1/5
GoogleDisgusting service - money grabbers trying to con you - they go as low as to tell bare face lies - please be warned and always be a step ahead if your with or dealing with this so called little company - disgusted to the core is not the word. They listed a property and photoshopped the listing then broke consumers act - hope they get what they deserve. They tricked me into thinking I was getting a good home. They told bare face lies then denied them - they then lied again trying to keep my deposit and I have the proof in emails - I mean how stupid could one little nonsense company go - i mean the lady with the hnd should either learn to balance her social skills and qualification or clearly better educate herself - so much more happened but this is honestly the type of vile behaviour I dealt with - they tried shouting and bully tactics too - I did not go there and chose not to respond to such pathetic behaviour !!!!!!!!! They never paid my deposit into safe Scotland as stated on the lease - safe deposit Scotland could not understand why they didn't just give me it back after I told them about the story - I know have a legal representative taking care of this matter - honestly they are so much more hassle than they are worth I have photos to prove - they don't care about who they upset as all they want is money - they are not interested in good customer skills once you sign that's it and they play extremely dirty -
Thank you for your review, I loathe to respond to such an untruthful illegible review. Firstly we are not professional photographers with the sort of airbrushing skills that you would see in many magazines, so your point on pictures being photoshopped is comical. The pictures / description used is the same template as the previous two times the property has been marketed with two separate tenants acquired. Funnily enough there was no mention of photoshopped pictures. The remainder of the review is not worth a response as it is that of fantasy. We are still waiting on your legal representative to be in touch, which we look forward to and will respond to them the same as we did with Citizens Advice, who upon being furnished with the FACTS, consider the matter closed and in line with legislation. Also i would just like to reiterate that we DON'T own the property and all decsions on these matters are that of the legal owner.
5/5
GoogleI have been a tenant with Lomond Letting for nearly eight years now. I can only say what a superb Estate agents. I can’t fault them I would recommend them to anyone. They are now helping my sister to find a flat. Amazing people very helpful . I am so happy I found them . You will be treated with the highest respect . If I could give 10 stars I would they deserve them . Well done Lomond Letting for finding me the house of my dreams.
Thank you Ann! Glad you like your new home!
5/5
GoogleChris was fantastic agent to talk to. He was honest and helped answer all the questions I had relating to the property.
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Lomond Letting Ltd's Helensburgh office has 90 reviews across 1 platform: 90 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Lomond Letting Ltd Helensburgh is rated 4.6 out of 5 across all 90 reviews, and 4.6 out of 5 on Google from 90 reviews, checked 9 October 2026.
Lomond Letting Ltd Helensburgh, 68 East Clyde Street, Helensburgh G84 7PG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.