Fox and Sons Hedge End reviews

★★★★★ 5/5

Google

We had three agents out to value my partner’s property and were really impressed with Alan and his team. Since putting our house on the market the communication and interest has been exactly as promised!

Jo · 11 June 2026

★★★★★ 5/5

Google

Gary, Andrea, Dion and the team at Hedge End have been great in finding us a suitable buyer. They have kept in contact with us and have always been helpful and professional. Thank you for all your help so far!

Chloe · 16 March 2026

★★★★★ 5/5

Trustpilot

David Johnston at Fox & Sons Eastbourne…

David Johnston at Fox & Sons Eastbourne has been absolutely outstanding. He’s extremely friendly, professional, and always punctual for every viewing. He takes the time to clearly explain everything and gives accurate, honest details about each property, often providing even better insight than what you see online. His communication is excellent, he’s patient with questions, and genuinely cares about helping you find the right home. Truly a great agent and a pleasure to deal with highly recommended!

Albert · 10 January 2026

★★★★★ 5/5

Google

Great experience overall, got through sales quickly and Lily was really polite, helpful and easy to talk to. She made everything clear and simple.

Milly · 11 June 2026

★★★★★ 5/5

Trustpilot

Very positive experience

I had a very positive experience with the staff at the Fox & Sons Bitterne branch, particularly Tom and Owen, who provided excellent customer service throughout my experience. The meeting with the mortgage adviser, arranged by Owen, was especially helpful.

Mina · 10 September 2026

★★★★★ 5/5

Google

Great experience with Fox and Sons. Lily was professional, efficient, and incredibly helpful from start to finish. Highly recommend.

Gemma · 11 June 2026

★★★★★ 1/5

Trustpilot

No real actions

Staff were friendly but just a bit useless. Kept on saying stuff would be sorted but never did, had to rely on just the landlady due to no help from them. Even till the last day it was a challenge to even get my holding deposit back, they kept on saying "it was with the finance team", delays taking around 2 months and had to even get the holding deposit company involved to get them to take the money and retrieve it off them. This was after we agreed it would be returned within 10 days and after the landlady said the property was fine and we could have the full amount back. Just be aware anyone who chooses to go with them it will be a challenge to get even pennies off them. Targeted at Southampton branch.

Normal · 6 October 2026

★★★★★ 5/5

Google

Karl and the team at fox and sons worked absolute wonders to help a relative of ours with the sale of property and could not be faulted in any single way going! Would definitely recommend to everyone known to us for the sheer hard work, dedication and commitment to strive for the best possible outcomes for everyone involved definitely the best person centred team iv met, never a problem too big or small- thank you everyone

Hannah · 11 October 2024

★★★★★ 5/5

Google

Lily has been a great help. Professional, helpful and overall a pleasure to deal with! Thank you

Lorna · 11 June 2026

★★★★★ 1/5

Trustpilot

Fox and Sons Langley- Disappointing…

Fox and Sons Langley- Disappointing experience. In my experience, my offer was not passed to the vendor for approximately a week after I submitted it. I had to chase them to get a response, to be told two other people were dealing and they would get back to me, they did not I had to chase again and was told they didn’t realise it was my official offer even though I spent thirty minutes in total to them and the reasons why I was submitting that offer! I was subsequently told that the vendor had “chewed their ear” about the level of the offer, and I was left feeling that I was being held responsible for the vendor’s reaction. I was also disappointed that concerns and defects I had raised during the viewing did not appear to be acknowledged in the same way afterwards, being told that vendor said they did not exist, I felt dismissed and gaslighted From my perspective, I would have expected the offer and the information I provided about the property to be communicated promptly and accurately, and for the agent to provide appropriate advice to their client. Unfortunately, based on my experience, I would not choose to use this agent again.

Sarah · 23 September 2026

★★★★★ 5/5

Google

Lily is super helpful! Top member of staff and a credit to Fox and Sons

Harriet · 11 June 2026

★★★★★ 5/5

Google

Alan and his team were brilliant throughout, thanks!

Tamim · 11 July 2026

★★★★★ 1/5

Trustpilot

Harassing me with phone calls when iv asked them to stop more than once

I asked fox and sons to come a do a valuation of my late father’s property. I have then been phoned 20times since asking if they can put the property on the market for me. I asked them politely to not phone me any more as it’s on the market with a different estate agent and to take my details of the system. They said they would I have since then received 5 other phone calls from them and each time been told they will take my of the the system. I have had three calls since and each time I have asked not to be phoned and they keep phoning me. It’s getting to the point of harassment now. I would stay clear. They clearly don’t listen to peoples wishes and feel it’s ok to continue to phone someone when they have been asked not to. If only they put the same amount of effort into selling a property ( they had my old house on the market two years and had about three people for viewings. STAY CLEAR

Jemma · 2 September 2026

★★★★★ 5/5

Google

I spoke to Lily on the phone and she was very helpful!

Jessica-Jane · 11 June 2026

★★★★★ 5/5

Google

Alan and the team were fantastic! Thanks!

Louis · 11 July 2026

★★★★★ 5/5

Google

Alan was very helpful and very efficient in our house move

Chris · 11 June 2026

★★★★★ 5/5

Google

Lauren was absolutely fantastic helping both my dad and I with a mortgage appointment. She is friendly and incredibly knowledgeable. Highly recommend.

Emma · 16 March 2026

★★★★★ 5/5

Google

Really recommend Dion, she’s great at her job! Very helpful.

Liberty · 11 June 2026

★★★★★ 5/5

Google

Dion was so helpful with my transaction will use again!

Katie · 11 June 2026

★★★★★ 5/5

Google

Dion was so helpful and informative, would pick her again!

Oc · 11 June 2026

★★★★★ 5/5

Google

Lauren is the best mortgage broker of all time.

Matt · 11 June 2026

★★★★★ 1/5

Trustpilot

Continuously hassled even after asking multiple times not to be

The estate agent that came to value my property needed more customer experience. He asked very intrusive questions, was rude about other estate agents valuations, was very pushy and I felt I had to be firm when I said I am only wanting a second opinion, not for them to market my property. I asked not to be contacted by them and I would be in touch if I needed their services. In the weeks following, the decision was made for me not to use them as I was contacted via telephone at least twice a week, pushing me to put it on the market with them when all I’d asked for is a valuation. When I asked multiple times to be taken off their contact list, the message clearly didn’t get through as I was contacted a further three times after this. No voicemails were left - just missed calls from an unknown number. When I explained my frustrations, they were far from understanding and got defensive. I will not be using this estate agent nor recommending it to anyone.

Millie · 31 July 2026

★★★★★ 5/5

Trustpilot

Excellent throughout the whole process…

Excellent throughout the whole process from marketing, identifying buyers, communications and securing sale. Excellent offer negotiators. Highly recommend Thomad and Jack

Est · 28 September 2026

★★★★★ 1/5

Trustpilot

Total crap the valuation it was all sunshine…

At the valuation it was all sunshine and smiles with ,Buyers marching to my door I WAS TOLD , As soon as the sign went up SILENCE. A month later Not one viewing No communication , Sibi emailed and said if this doesn't pick up I'll apply to revoke the contract, Just 15 minutes later A notification appeared ,"You have a viewing" Bullshit, They just got an ex colleague of friend to visit on a day I had not chosen for viewings and the escorted viewing option was a sham because the agent turned up 20 minutes late After id shown the person around .This shambles was to make the threat go away , They then called me and advised me to lower the price Into the next lower bracket and it would creat huge interest . Bullshit Nothing For another month , A phone call from them put if the blue Arrived And the cheeky bastards wanted me to lower the price again . So I stayed there and then I want out of this contract for complete failure on your side ,without any penalties for earl closure ,And if you don't agree I'll take this to the ombudsman. 10 mins later, That's ok the contract is void no penalties . So now all I need is for them to come and get there bloody sign of my garden , I'm not advertising their shit company for free. Avoid fox's like the bloody plague. Total wankers

Dick · 17 July 2026