Every review we hold for the Heathfield office, from every platform, shown as written. First names only.
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5/5
GoogleWe would (and we have) totally recommended Oakfield. As we hadn't sold a house for many years we were very impressed with the service that Oakfield supplied. When Karen came to first see us, she explained how the house would be marketed, and what would happen every step of the way through until completion. She is obviously very knowledgable and knows the housing market well.
Georgia showed the potential buyers around, and our neighbours even complemented on the way she greeted each buyer. She passed on any comments as soon as she could to us.
When we had accepted an offer, Jo took us over and each week she would speak to us to keep us informed on how the selling process was coming along and she was in touch with the buyers so was able to pass on any enquiries either parties had.
All the members of staff in the Heathfield office were friendly, helpful and made a possible stressful process into an easy experience.
Julie Β· 16 January 2026
Agent replied Β· 16 April 2026
Hi Julie
Thank you so much for taking the time to share such a detailed and positive review. Weβre delighted to hear how impressed you were with the service provided by the Heathfield team and that the process was clearly explained and well supported from start to finish. Itβs wonderful to know that Karenβs market knowledge and guidance, Georgiaβs professionalism during viewings, and Joβs consistent communication throughout the sales progression all contributed to making what can be a stressful process feel straightforward and manageable. Weβll be sure to pass on your kind words to the entire team. Thank you again for your recommendation and for choosing Oakfield.
Kind regards,
Emma Hawkins
Director
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5/5
GoogleYes, there are so many estate agencies in town, so choosing the right one can feel overwhelming, but Iβm so relieved I chose Oakfield. From the start, their service was excellent, but what really stood out was the effort they put into creating the perfect page to promote my property. You could truly see the care and thought behind it.
They handled every viewing professionally and, most importantly, delivered honest feedback from viewers on the very same day. That level of communication made a huge difference and gave me real confidence throughout the process. Oakfield went above and beyond, and I wouldnβt hesitate to recommend them to anyone looking for an estate agency that genuinely puts in the effort.
Y Β· 16 January 2026
Agent replied Β· 16 April 2026
Good evening
Thank you so much for taking the time to leave this review for the team in our Heathfield branch. I am delighted that they made the process such a smooth and positive one for you.
Best wishes
Emma Hawkins
Lettings Director
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5/5
GoogleGeorgia has been amazing. My partner and I are first time buyers and have had an offer accepted on a wonderful house all thanks to Georgia. She had sent us the house a couple days before it officially went up for sale thinking it would fit our criteria and it was perfect. Couldn't be more happy and to have such a lovely estate agent made the whole process such a pleasant experience.
Ana Β· 16 November 2025
Agent replied Β· 16 April 2026
Hi Ana,
We are delighted to have been able to assist you in finding your first home, we wish you all the very best.
All the best,
Kerry Newstead
Director
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5/5
GoogleWe just wanted to say a big thank you to Georgia, Karen and Jo for their enormous amount of help they gave us in helping to sell our house so that we could buy our dream home! We were impressed at their efficiency, excellent communication and support they gave us and they were always at the end of a phone if we needed them.
Harriet Β· 16 December 2025
Agent replied Β· 16 April 2026
Hi Harriet,
Thank you for your kind words, we hope you are happy in your new home.
All the best,
Kerry Newstead
Director
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5/5
GoogleAlthough the property we saw was not suitable for our needs, the viewing experience with Georgia was very pleasant. She welcomed us warmly and made every effort to provide the information we were looking for, and to understand our house hunting requirements. She also suggested other properties that may interest us.
Phil Β· 16 November 2025
Agent replied Β· 16 April 2026
Hi Phil,
Thank you so much for your 5 star review, your feedback means a lot.
All the best,
Kerry Newstead
Director
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5/5
GoogleGeorgia was very professional. She was also very attentive and helpful on the visit. She gave us ample time to look around and to see the garden and grounds on our own which helped us to make a decision in our own time. She was also very responsive and found the answers to our questions very quickly. Thank you.
Rebecca Β· 12 May 2025
Agent replied Β· 13 June 2025
Thank you for the kind words, we will ensure this is passed on.
All the best,
Kerry Newstead
Marketing Director
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5/5
GoogleI cannot stress enough how wonderful Oakfield have been in helping me sell my property.
I have had a nightmare trying to sell my flat. Oakfield were my 3rd agents after a terrible experience with the first and the second just wasn't getting anywhere.
So to say I was apprehensive when Oakfield came into the scene is an understatement HOWEVER! They have been amazing start to finish, from booking viewings to giving feedback to answering my silly questions they have been brilliant.
In the later stages I have had lots of trouble with the conveyancing company (that's a whole other thing) but Jo has been just simply amazing helping me navigate them and getting answers we needed!
You cannot go wrong with Oakfield they truly do care and will work tirelessly to get your sale and help wherever and whenever they can.
I am one happy bunny!!
Shout-out to Jo, Darren, Georgia, Gwen and everyone that have helped me with my sale! You have all been wonderful and so kind and helpful to me thank you so much! π
Jenny Β· 17 August 2025
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5/5
GoogleGeorgia managed both viewings, she was prepared, punctual and knew all the answers to our questions. Her follow up on everything requested was excellent. Karen was very helpful when we popped into the branch to make an offer and was involved in the negotiations over the coming days. Both very professional and highly recommended!
Steve Β· 16 February 2026
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5/5
GoogleAfter a very disappointing experience with another estate agent, working with this team was a complete breath of fresh air. From the very first contact, Karen and Georgia have been professional, responsive, and genuinely helpful. Communication was clear and consistent, and, unlike my previous experience, they always provide timely, detailed feedback after viewings, which makes a huge difference.
I only wish I had gone with them from the start. Highly recommended!
Karolina Β· 16 February 2026
Agent replied Β· 16 April 2026
Good afternoon
Thank you so much for your wonderful feedback. Weβre delighted to hear that working with our team was such a positive change for you and that our professional, responsive, and helpful approach made a real difference. Clear communication and timely, detailed feedback are very important to us, so itβs great to know this stood out during your experience. We truly appreciate your recommendation and are glad we could support you.
Kind regards,
Emma Hawkins
Director
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5/5
GoogleVery pleased with the customer service received so far. Georgia has been very helpful and professional, and has been prompt at answering any queries I have had.
Dee Β· 16 December 2025
Agent replied Β· 16 April 2026
Hi Dee
Thank you for leaving this 5 star review for Georgia.
Best wishes
Emma Hawkins
Lettings Director
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5/5
GoogleI would highly recommend Oakfield for their professionalism. I have been working with Georgia and although we are yet to find our dream home, Georgia is committed, friendly and efficient. Hopefully we find the right property soon and hopefully it is with Oakfield! Thanks Georgia
Tamsin Β· 16 March 2026
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5/5
GoogleOakfield estate agents were new to me not having heard of them before but as soon as they arranged the first viewing I realised how good they were. I was lucky to be given Gwen who arranged our viewings with professionalism politeness friendliness and no undue pressure. She had all the facts at her fingertips and answered all our questions. I cannot praise her enough for everything she did and how she nurtured the deal of purchase of the house before and after the agreement was reached. I thoroughly recommend Oakfield but please ask for Gwen as she is the star of the show.
Dimitri Β· 24 November 2024
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5/5
GoogleGeorgia at Oakfield was great - friendly, informative and proactive. We highly recommend.
B Β· 16 December 2025
Agent replied Β· 16 April 2026
Thank you for this 5 star review for Georgia itβs hugely appreciated by her and all the team at Oakfield.
Best wishes
Emma
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5/5
GoogleAll through the process of selling our property the team at Oakfield Heathfield have been great. Marketing then keeping us up to date, with viewings & feedback. Answers all our questions either face to face, over the phone & by email we would recommend this team
SO A BIG SHOUT OUT to KAREN, GEORGIA & JO
William Β· 16 January 2026
Agent replied Β· 16 April 2026
Good afternoon
Thank you for your wonderful feedback. Weβre delighted to hear that the team at Oakfield Heathfield provided great support throughout the sale of your property, from marketing through to regular updates, viewings, and feedback. Itβs great to know your questions were always answered clearly and promptly across all forms of communication. Weβll be sure to pass on your big shout-out to Karen, Georgia, and Jo. Thank you very much for your recommendation.
Kind regards,
Emma Hawkins
Director
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5/5
GoogleI requested a property valuation from Oakfield Estate agents via their website on a Sunday evening and was contacted by Georgia first thing the following morning to take some details and arrange a visit. Karen Fogarty visited our home a few days later, she had clearly done a lot of research ahead of the visit and gave a comprehensive explanation of her valuation. She had several other example properties that Oakfield had recently sold in the local area (detailed on a large tablet) and left us in no doubt at all that her valuation was fair and accurate. We have since decided that it isnβt quite the right time to move, but when the time does come, we will definitely be reapproaching Oakfield. I would thoroughly recommend their services! :)
Sam Β· 16 March 2026
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5/5
Google10/10 - Oakfields Heathfield
Both Karen and Georgia (Heathfield office) have handled the sale of our property brilliantly. Weβd previously been listed with another estate agent in Heathfield who had really let us down, but we knew from our first meeting with Karen that she was exactly who we needed to sell our property, very professional, excellent communication and a go getting attitude. If you are looking for an Estate Agent - Karen and Georgia at Oakfields Heathfield are exactly who you need.
Lisa Β· 16 February 2026
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5/5
GoogleWho doesnβt have a horror story to tell about their house move? Mine was no different, total nightmare from start to finish. But the team at Rowland Gorringe were absolutely fantastic throughout. Keeping me informed, getting me the best value for my sale, trying to move the chain along when other people and solicitors were snoozing. The team are also just thoroughly nice people. Iβm never moving again, ever, ever, ever, but if I did, I would want to go straight back to Rowland Gorringe Heathfield.PositiveProfessionalism
Trudi Β· 24 August 2021
Agent replied Β· 19 June 2024
Trudi, what lovely words. We appreciate what a stressful time you had and you were an absolute pleasure to work with throughout the whole process. There were some very trying times for all the parties involved however through transparency and honesty we worked together to proceed to a successful completion. We wish you the absolute best on your new chapter and hope to catch up soon.
Team Heathfield
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5/5
GooglePurchasing a property through Roland Gorringe in Heathfield, proved to be a huge success. Dealing solely with Sarah Humphries, made the exercise a smooth, trouble free experience. All calls and emails, which usually related to legal or other technical matters, were dealt with promptly and accurately. Thank you Sarah, for making what is usually a difficult endeavour, into a trouble free and smooth one. Please maintain your very high professional standard.PositiveResponsiveness, Professionalism
Victor Β· 20 June 2022
Agent replied Β· 19 June 2024
Hi Mr Ballard,
Thank you for such a lovely review and the kind words. We hope you are happy and settled in your new home.
Kind regards
Rowland Gorringe
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5/5
GoogleSold and Purchased through the Heathfileld team completing the end of August just 6 weeks after putting our property on the market. Joe made an extremely good first impression on our first meeting when he came to carry out the appraisal on our property as did Sarah when showing us round the property we ended up purchasing. Although a very quick and smooth process Joe was on the ball throughout making sure things continued to run smoothly liasing with buyers, solicitors, developer etc as was Sarah. They are also keen to make sure everything runs smoothly following completion with the developer as we settle in. I have dealt with several estate agents in Heathfield over the years, but would most definitely recommend Rowland Gorringe as the estate agents to use!!!
Marcus Β· 20 June 2020
Agent replied Β· 19 June 2024
Dear Marcus, sorry for the delay in response, but here is a rather belated "thank you" for your kind review, we are so pleased you liked how we operate. We hope all is well with all of you and the issues you have had with your new home are soon sorted. As always, we are here to assist in whatever way we can, we are always pleased to help our past clients. Is it too soon to wish you a very Merry Christmas?
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5/5
GoogleRowland Gorringe have been absolutely amazing supporting us through our first house buying process, from the initial viewing of properties to being there if we need them even now we're in our new home. Our estate agent Joe has been incredible at offering advice and answering our questions at all times, there wasn't anything that seemed like too much trouble (even if we did call almost daily asking about something!). Joe made sure that process all went smoothly, happened really quickly and he communicated with the sellers & both solicitors throughout. We honestly couldn't thank Joe and his team enough for making our first house purchase this easy and reassuring us the entire way.
A lovely and really approachable team; we will definitely use Rowland Gorringe in the future for selling/buying and highly recommend them! :-)
Ashleigh Β· 21 June 2019
Agent replied Β· 19 June 2024
Hi Ashleigh. Thank you so much for such a glowing review. We are delighted you liked what we do and how we do it, we do like to prove that Estate Agents can actually be useful. π
We hope you are all settled into your new home, do let us know if there is ever anything else we can do to assist, always happy to talk.
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5/5
GoogleI had an excellent experience with Karen, Georgia and Jo. They did exactly what they said they would do, communicated clearly throughout and were consistently proactive at every stage of the process. Everything felt smooth and well-managed from start to finish. Highly recommend!
Sarah Β· 16 December 2025
Agent replied Β· 16 April 2026
Hi Sarah,
Thank you for taking the time to leave a great review, your feedback is really important to us.
All the best,
Kerry Newstead
Director
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5/5
GoogleHi this is feedback for Gwen McCowan who I saw on Saturday to see a house and bungalow, although I did not like either of the properties Gwen was very proficient and had details of both properties at the ready. Very professional and was able to give me details of both in great detail. I was very impressed
Regards
Karen Graver
Karen Β· 4 November 2024
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5/5
GoogleAbsolutely first Class. Attention to detail was 2nd to none they understood my search criteria and executed it perfectly. I would not hesitate in recommending this fantastic Estate Agent to anyone wishing to receive accurate and detailed property information.
Jan Β· 16 November 2025
Agent replied Β· 16 April 2026
Hi Jan,
Thank you so much for your kind words, your feedback is really appreciated.
All the best,
Kerry Newstead
Director
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5/5
GoogleGeorgia Kemp and Karen Fogarty did an excellent job of introducing me to my new house and helping drive the sale to completion despite a number of pitfalls along the way.
Chris Β· 16 January 2026
Agent replied Β· 16 April 2026
Hi Chris
Thank you for your kind review. Weβre delighted to hear that Georgia Kemp and Karen Fogarty did an excellent job in introducing you to your new home and supporting the sale through to completion, even with challenges along the way. We really appreciate you taking the time to share your experience and will be sure to pass on your lovely feedback to them both.
Kind regards,
Emma Hawkins
Director
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