5/5
GoogleExcellent service received from the Heald Green office of Main & Main. Efficient, friendly and helpful staff made for a virtually stress-free selling experience.
Trusted Agent profile · Heald Green
Main & Main Heald Green reviews
★★★★★
209 reviews across 1 platform
198 Finney Lane, Heald Green, SK8 3QA
Main & Main's office in Heald Green, at 198 Finney Lane, is rated 4.7 out of 5 across 209 reviews on 1 platform, including 209 Google reviews rated 4.7.
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Reviews
Every review we hold for the Heald Green office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent service throughout. Very highly recommended. Great team. Many thanks fir making the process run smoothly.
5/5
GoogleAn initial call with Martin Main started the process, I received clear guidance and advice which turned out to be invaluable. Cathy walked me through the process and did an amazing job of handling everything that I could not, being 200 miles away. Altogether a great outcome, good communication, regular updates and always available to help.PositiveResponsiveness, Professionalism, Value
Agent replied · 31 May 2023
Thank you for your glowing review. We strive to provide this level of service for all our clients. If we can further assist in the future, please do not hesitate to contact us. Kind Regards.
5/5
GoogleMain and Main exceeded our expectations as regards the sale of our house. My husband and I cannot thank them enough for their hard work, dedication and professionalism.
Agent replied · 23 October 2024
Thank you so much for your fabulous review. Hope the sea air is doing you good.
3/5
GoogleFood good but staff miserable. I know they have to wear masks but they need to remember we are all told what to do all the time now without them barking instructions. We are still paying customers so a bit of friendly we are customers service would not go amiss. Try Cafe Solo, they are welcoming and very friendly
Agent replied · 8 June 2023
Thank you for your review but we are not a restaurant we are an Estate Agency.
5/5
GoogleMy experience have been great with main & main as they kept us updated about the process and everything was smoothly done. I am very thankful to the staff aswell for their help and support.
Agent replied · 23 October 2024
Thank you for your kind review. We wish you all the best.
5/5
GoogleWould like to thank the staff here especially kate for their excellent service in securing the purchase of our property in cheadle hulme, they were exceptionally professional and kept us fully informed throughout the whole process especially with the delays due to covid 19 we are finally in and happy with our new home thank you Mr & Mrs McmahonPositiveResponsiveness, Professionalism
Agent replied · 8 June 2023
Thank you for your review and kind words. We are very pleased that you had a great experience with us. We hope you are settling into your new home. All the best.
5/5
GoogleWe selected Main & Main as our agents not realising this was one of the best decisions we had made for a long time. Due to our property requirements it took a long time for us to find a suitable property. Rather than judging our requirements the team at Main & Main supported us and helped in anyway they could. Eventually we found a property and proceeded to finalise the sale. Unfortunately our purchasers and their purchasers were using online estate agents and their online solicitors who were absolutely terrible. The online solicitors took four attempts to exchange contracts and during this process the quality of the team at Main & Main shone through. They were amazing and infact so good that my purchasers also had regular updates from Main & Main whilst their online agents were missing and online solicitors were useless. Two points from this review. 1. Main and Main are amazing... thank you all Cathy, Tracy, Leila, Martin, Sam you are all stars. 2. Never use online agents as they go missing once you have accepted an offer and their online solicitors are unaccountable and useless and nearly lost our sale. Dean and LeannePositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat customer service. Kim is awesome, very efficient and professional.
Agent replied · 23 October 2024
Thank you for your review. Very pleased that you are happy. We pride ourselves on excellent customer service. Good luck for the future.
5/5
GoogleSam and Cathy have been amazing with their help and support throughout the selling process. The communication and guidance we received made it a much less stressful process than it could have been. They went above and beyond. Thank you both!
Agent replied · 31 May 2023
Thank you for your kind words. We are always happy to be of service.
5/5
GoogleGreat customer service. Kim is awesome, very efficient and professional.
Agent replied · 8 June 2023
Thank you for your review. Very pleased that you are happy. We pride ourselves on excellent customer service. Good luck for the future.
5/5
GoogleEverything I expected and more, everyone was happy to to answer any questions I had and always keeping us updated on our sale. BIG thank you to everybody at the Heald Green branch.
Agent replied · 23 October 2024
Thank you so much Keith. We wish you the best of luck with your onward plans.
1/5
GoogleBEWARE! Biggest Crooks in England!! I was informed there were 3 other buyers and i would have to pay above the asking price - I ended up paying £50,000 more - later i found out there were no other buyers - I had been conned by these crooks! - BE WARNED - KEEP AWAY FROM THESE CROOKS!
Agent replied · 8 June 2023
We have no record of you on our systems of ever being a customer with us therefore we are of the belief that you are from another Estate Agency and we have reported you to google and trading standards. Good Morning, I am sorry that you feel that you have had a bad experience with us, if you would like to contact the office to discuss what you felt was disappointing and your requirements please and we would be more than happy to help you.
5/5
GoogleFantastic agents to purchase from, a great buying experience. Thank you, Cathy and Diane!
5/5
GoogleI was really pleased with the service and help I received in selling my property. Leila especially was fantastic and the whole process went smoothly from start to finish. I would definitely recommend the Heald Green office.
Agent replied · 7 July 2023
Dear Chris Thank you so much for your kind review. It was a pleasure working with you to sell your home.
5/5
GoogleM&M are very knowledgeable about the South Manchester property market. They were really helpful in helping sort things out in our unoccupied house whilst the sales process took its time to progress. Good advice too commercially on the sales process and strength of our hand. Would definitely recommend.PositiveResponsiveness, Professionalism, Value
Agent replied · 31 May 2023
Dear Keith, your comments are very much appreciated and considering the stressful time which you were under for the reasons we both know, you were remarkably laid back and patient. We thank you for your custom and we wish you and your family all the best for your future. Kind Regards, Martin Main.
5/5
GoogleMet Sam and Kimberley last week for a Sales & Lettings valuation. They were both friendly, professional and knowledgeable and would definitely use them in the future. Dan
Agent replied · 23 October 2024
Dear Daniel Thank you for your very kind review!
5/5
GoogleWe sold & purchased through M&M. The whole team are brilliant, friendly, approchable, extremely professional & responsive. A big thanks to the whole team but have to mention Tracy Lyons who really went above & beyond to get us over the finish line. Highly recommended.
Agent replied · 31 May 2023
Thank you so much for your lovely review.
5/5
GoogleI rented out my property through Main & Main and they subsequently handled the sale of the property. I couldn't fault them; Margaret, Kimberley, Nicky and their colleagues have provided a friendly, professional and personal service from start to finish, always replying to queries promptly. Thank you for everything!
Agent replied · 8 June 2023
Thank you for your review, and kind words, we are very pleased that you had a great experience with us. We pride ourselves on excellent customer service. All the best for the future.
5/5
GoogleI rented out my property through Main & Main and they subsequently handled the sale of the property. I couldn't fault them; Margaret, Kimberley, Nicky and their colleagues have provided a friendly, professional and personal service from start to finish, always replying to queries promptly. Thank you for everything!PositiveResponsiveness, Professionalism, Value
Agent replied · 23 October 2024
Thank you for your review, and kind words, we are very pleased that you had a great experience with us. We pride ourselves on excellent customer service. All the best for the future.
5/5
GoogleCathy at Main and Main was so helpful during our move. She went out of her way time and time again to keep us in the loop and chase up information. I would highly recommend Main and Main when buying or selling your house.PositiveResponsiveness, Quality, Professionalism
Agent replied · 31 May 2023
We are very pleased that you had a great experience with us, we pride ourselves on good customer service. Good luck with everything. The team at Main and Main
5/5
GoogleExcellent service, strong communication and very thorough. I would highly recommend and would not hesitate to use again.
Agent replied · 23 October 2024
Thank you for your custom. It was a pleasure working with you.
5/5
GoogleWe have just bought our house. We were extremely pleased with the service provided. We felt Cathy worked really hard for us and helped both the sale and purchase of our property run smoothly. Thank you very much to the team at Main & Main!
Agent replied · 31 May 2023
Thank you for your review. We are very pleased that you had a great experience with us. Good luck for the future. The team at Main and Main
5/5
GoogleThank you to everybody at Main & Main for managing the sale of my fathers house especially under such testing times. A special thank you to both Kate & Nicky for keeping us fully updated right through the whole process. Would certainly use again.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 8 June 2023
Thank you for your kind words Mark, we are very happy that you are pleased, all the best for the future.
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Tell us what you need and we'll put you in touch. Main & Main Heald Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Heald Green.
