Every review we hold for the Headington office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleCompletely unacceptable and negligent level of customer service was afforded to us upon providing our administration fee. Enquiries are often me with belligerent responses which place the burden of responsibility entirely on the customer which renders their role in the process to being completely pointless. Should never have given them a penny.
Joseph · 23 March 2017
★★★★★ 5/5
GoogleGreat service, would highly recommend Chancellors.
Tanveer · 14 March 2022
Agent replied
Thank you for leaving us this great review Tanveer. We are delighted that you had such a great experience with us.
★★★★★ 5/5
FacebookCraig from the thatcham branch has been dealing with my sale, he has been extremely helpfu!
Nothing has been to much hassle for him. He has done a lot of chasing for me (slow solicitor). He always returns my calls within the hour and is very knowledgeable.
Thanks again Craig !!
Nicole · 13 November 2017
★★★★★ 1/5
GoogleTotally dissatisfied over priced money grabbing .never would I sell rent or buy through this company
Jane · 28 July 2019
Agent replied
Hi Jane, thank you for taking the time to write a review. We are however, disappointed to read of your concerns. Please could you write to us at seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.
★★★★★ 1/5
GoogleThe guy who had the viewing with us was rude, biased and racist. Worst experience ever.
Oliver · 28 July 2019
Agent replied
Hi Oliver, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleEfficient management and guidance.
Annie · 18 April 2022
Agent replied
Hi Annie, thank you for leaving this great review. We are so pleased that you enjoyed your experience with us.
★★★★★ 1/5
FacebookJust awful. In our experience their property management service is shockingly bad.
Louise · 25 September 2020
Agent replied
Hi Louise, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleFast, responsive, helpful
Chan · 18 May 2022
Agent replied
Thank you for leaving us this great review Chan, we will be sure to pass this fantastic feedback onto the relevant teams.
★★★★★ 5/5
FacebookI have had excellent 5 star service from Isabelle Jakovljevic of Southern Properties Management. She has been very professional in her handling of issues arising with the property and has been helpful, polite and patient in all her dealings with me. I very much appreciate her support and commitment.
Ann · 20 February 2018
★★★★★ 1/5
GoogleSincere advice !!!don't choose this agency !!!terrible !!!they will make you cry!!!
Ship · 29 July 2020
Agent replied
Hello, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleKatherine Yates helped me and my cousin to get the house every step of the way.
She is very helpful and got big experience in letting and very organised.
She kept us updated at all times.
She is a perfect example how the letting agents should be.
Thank you again😀
Leon · 30 July 2016
★★★★★ 5/5
FacebookWe've used Chancellors to manage our property for several years. The whole Chancellors team has always provided a good service; we are currently dealing with Emily Harris and she has always maintained the highest standards of the company. We can't imagine going anywhere else for our property management services.
Tim · 27 September 2017
★★★★★ 1/5
FacebookShockingly bad communication from every part involved. Particularly lettings Hub. Would never use them!!!
Samantha · 17 August 2019
Agent replied
Hi Samantha, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleWe used Chancellors and had the pleasure of working with Angela Lassani. She did a fantastic job, she was always supportive and happy to help us, every step of the way. We really appreciate everything Angela has done for us, we can’t thank her enough! Steve&Heather
Steven · 30 July 2019
★★★★★ 5/5
GoogleI bought my house with help of Ben Lewington of Headington Branch. He was very helpful and punctual. He is professional and yet unassuming. During negotiations, he always came back with reply immediately and I am very satisfied with his services. I will definitely recommend him.
Amitabh · 28 July 2019
★★★★★ 5/5
FacebookA wonderful team of professional people that helped me though this difficult move in a difficult time in my life!
They helped take some of the stress away from me and were always around whenever I got frantic.
Thank you for all your hard work, patience and kindness.
Emma · 21 February 2018
★★★★★ 5/5
GoogleHenry Foreman sales agent was exceptionally accommodating, patient and professional.
Despina · 22 October 2020
Agent replied
Hi Despina, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 4/5
GoogleVery professional and efficient service from Chancellors. They kept us informed of the sale process of my mother's house on a regular basis and made the whole process relatively stress free. Jonathan Seabirt and Oliver Heather in particular were helpful. I would certainly recommend Chancellors
Caroline · 28 July 2019
★★★★★ 5/5
GoogleExcellent service from Zamir Wheeler in helping us buy our new home in Wheatley. Chancellors are clearly a trusted local agent. We were given the inside track to view two highly desirable properties (including the one we ended up purchasing) before they went online. Recommended.
Colin · 28 July 2019
★★★★★ 1/5
FacebookTerrible service
Would never recommend or use in the future .
Kelly · 6 March 2020
Agent replied
Hi Kelly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleChancellors has a lot of good homes on file and Angela Lessani helped us view many. She spent a lot of time working out our needs and we bought our house with her in the end. I can thoroughly recommend buying from Angela.
Jan · 28 July 2019
★★★★★ 5/5
GoogleCharlie at the team in Chancellors has been particularly excellent. Helpful and instils confidence in buying and selling of your property. Offered excellent advice and always had the time to manage our needs. He is a real asset to the team at chancellors.
Chai · 28 July 2019
★★★★★ 1/5
FacebookJust avoid specially reading nracknel branch
Aiman · 12 February 2021
Agent replied
Hi Aiman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
FacebookBeing new to the area and looking for a property, I went into your Aylesbury branch and was greeted by the whole team. I was passed on to Harry who went to extreme lengths to help me find my first property. His
customer service was fantastic.
Krista · 30 November 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.