5/5
FacebookThanks Sian for all your help, great customer care. Will definitely return.
Trusted Agent profile · Headington, Oxfordshire
Verified
Chancellors Headington reviews
★★★★★
1,011 reviews across 3 platforms
107 London Road, Headington, Oxfordshire, OX3 9HZ
Part of Chancellors, see every office.
Chancellors's office in Headington, Oxfordshire, at 107 London Road, is rated 4.2 out of 5 across 1,011 reviews on three platforms, including 657 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
657
Reviews on Google
This office
353
Reviews on Facebook
Business-wide
1
Reviews on View Agents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Headington office, from every platform, shown as written. First names only.
Facebook1/5
FacebookSteer clear of chancellors estate agents quite happy to take your money and then let you down at the last minute.
Agent replied
Yep me too, shocking service will not recommend them at all
5/5
GoogleJoe really kept us from going insane through a difficult time when it seemed our house chain had fallen apart- but he was the glue that kept everything together- we very much appreciate his hard work and the personal level of dedication that Chancellors gave us. We are very happy with the result. Thanks very much!
5/5
FacebookThank you Paul Folley for your help today & support.
5/5
GoogleOlivia is brillaint at communication and very quick at responding.
5/5
GoogleOlivia is brillaint at communication and very quick at responding.
5/5
GoogleVery quick and smooth running of service
Agent replied
Hi Ambreen, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleIt is a good experience for me to buy a house with Chancellors, I'd particularly single out Nick Lewis for praise. He did a brilliant job. He is very helpful and completely changed my opinion of estate agents. He is tenacious, hardworking polite under pressure, returned calls. Thank you for all the hard work.
5/5
FacebookHad a perfect experience with Lauren Perks. What a star employee, put herself out to make my life as easy as possible! Thanks so much!
Agent replied
Thank you for your kind comments!
1/5
FacebookVery poor service: Constantly lied to, ignored and disregarded. Nothing in comparison to other sales agents that I've used before. Would never use Chancellors again.
Agent replied
Hello Melissa, we're really sorry to hear that. Could you drop us an email to seniorsupport@chancellors.co.uk with all the details and we'll look into what's gone wrong. -James
5/5
GoogleOverall good experience
Agent replied
Thank you Ann for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
5/5
FacebookLauren Perks has is my Property Manager and she has been a pleasure to deal with. Courteous, professional and efficient. Highly recommend the service.
Agent replied
Thank you for your kind comments!
5/5
FacebookThe services provided by South East property Management team has been excellent. The services of Ms Kerri Harrison in particular have been splendid. Especially, when there is a problem in the property and the landlord needs to be contacted for consent. We are very happy with the service that we have received from Chancellors.
5/5
GoogleGreat service, would highly recommend Chancellors.
Agent replied · 29 July 2023
Thank you for leaving us this great review Tanveer. We are delighted that you had such a great experience with us.
5/5
FacebookFantastic service by all, we dealt primarily with Craig who has been a pleasure to deal with! Will recommend to one and all!
Agent replied
Thanks lizee. Appreciate the review 🖒😁
1/5
FacebookI would like to say that I have found chancellors shockingly bad as a tenant. I will never be using them again
Agent replied
Good Morning Cheryl, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you email us at seniorsupport@chancellors.co.uk with further details so that we can investigate this matter for you?
1/5
FacebookThe worst service I've ever come across. Total lack of respect for me, my property and the tenants.
Agent replied
Thank you for reaching out to us Simon, we understand your frustration. To enable us to look into the matter for you please send an email to customercare@chancellors.co.uk. Thank you.
1/5
FacebookSimple the most rude and unprofessional company I have ever dealt with In the process of taking legal action against this company Renting a property with no gas cert to be told turn heating off and don’t cook unbelievable I have now moved and are refusing to return my deposit
5/5
GoogleVictoria Cook Many thanks for all your help managing my property. You have always sorted all problems with a lot of professionalism and intelligence. I felt that you listened my questions in a very good way. You are a very good value to the chancellors team wish you all the best. Many thanks and success.
5/5
FacebookBeen renting for a just under a week, much better communication and professionalism than my agents before hand. Have sent questions, they respond quickly and provided me with all the details I needed, highly recommend! Casey Grams on was the staff member who helped me, great guy very nice to communicate to.
2/5
GoogleVery poor experience as renter. Repeated flaws in contracts and unnecessary delays of multiple days in answering emails.
Agent replied
We are sorry to learn that the service you received from our team did not meet your expectations on this occasion. Communication is at the heart of what we do and any messages left with the team should be returned as soon as possible. I am sorry if you feel this has not always happened. I have passed on your comments to the team to ensure we're doing all we can to meet our usually high standards. We would appreciate if you could contact us at seniorsupport@chancellors.co.uk with more details so that we can appropriately address the issues raised here.
5/5
GoogleToday we completed the purchase of a flat in Headington. Zamir at Chancellors has been great, from the initial viewings and arranging the deal, through to the final exchange & completion stage. Always helpful and efficient. The lettings team at Chancellors have also been very attentive, andIwoudl recommend them for Sales or Lettings
1/5
GoogleCompletely unacceptable and negligent level of customer service was afforded to us upon providing our administration fee. Enquiries are often me with belligerent responses which place the burden of responsibility entirely on the customer which renders their role in the process to being completely pointless. Should never have given them a penny.
5/5
GoogleWe just bought a house through Chancellors, Headington, and we were really impressed with the service they offered. They were readily available to answer questions and liaise with our seller and we're always on hand to help. We were particularly appreciative of all the help from Jared and Jonathan.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Headington
Has Chancellors won any awards?
Yes. In The Trusted Agent 2026 awards: Chancellors, Oxford won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent.
