Every review we hold for the Hazel Grove office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThese guys are amazing,we had 2 other agents trying to sell our property but bridgfords where the only ones who got us viewings, and plenty of them.thank's for all your hard work
John · 12 October 2024
Agent replied · 15 June 2024
Thank you for your kind words, John! We are thrilled to hear that we were able to generate plenty of viewings for your property. If you need any further assistance, feel free to reach out. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAwful with communication wouldn’t recommend dealing with them
Tal · 30 June 2025
Agent replied · 27 December 2025
We apologise for the lack of communication, it's not our standard. We strive to improve and appreciate your feedback. Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have.
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGlen Heaton has been fantastic, highly recommend this service! Friendly and very helpful
Annamay · 16 June 2022
Agent replied · 15 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEveryone at the branch has been amazing in settling our house.
Communication has been excellent with great enthusiasm when showing viewers around.
Thanks everyone at the Hazel Grove branch, I would recommend you and use you again.
Kat · 17 March 2024
Agent replied · 15 June 2024
Many thanks Kat Wyatt for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAvoid at all costs. Untrustworthy, deceitful, unprofessional members of staff at the Hazel Grove Bridgfords Store lead to upsetting experience for myself and my partner whereby a member of staff dealing with the sale of our property beat us to the purchase of another property after building rapport with us and saying how lovely the estate was we were moving to. Conflict of interest at its finest. AVOID!!
Joshua · 16 June 2020
Agent replied · 15 June 2024
Since leaving your review I am aware that you had decided to raise your concerns with our Customer Relations Team and received a response shortly after, of which I note you did not appeal the outcome. As such, I am pleased we were able to address your concerns formally and look into your matters for you. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleJames was very patient and clear in his explanations of the mortgage process and gave me very good advice throughout .Holly
Holly · 17 June 2019
Agent replied · 15 June 2024
Thank you Holly. Best wishes, Mark
★★★★★ 5/5
GoogleGareth and the team at Bridgfords have been simply fantastic throughout the purchase of our first home. They have been so supportive and made a very difficult process a lot easier by fully explaining all the steps and what to expect. I would highly recommend them!
Sam · 17 June 2016
★★★★★ 5/5
GoogleWe had a great experience with Brigfords Sales Agents start to finish. Special thanks to both Glen and Reagan for always supporting us through difficult process especially when we were first time buyers.
Reshma · 25 August 2023
Agent replied · 24 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally helpful and friendly with my purchase. Reagan from Hazel Grove branch made sure I was informed throughout the whole process and make it as least stressful as possible. Thank you!
Emma · 12 October 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy girlfriend and I purchased our house with Bridgfords (Hazel Grove) and found the overall experience very good. The communication from the whole team was great. Big thank you's in particular to Reagan who pulled everything together for us and John who arranged our mortgage.
Tom · 16 June 2022
Agent replied · 15 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had a great experience with Brigfords Sales Agents start to finish. Special thanks to both Glen and Reagan for always supporting us through difficult process especially when we were first time buyers.
Reshma · 16 June 2023
Agent replied · 15 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thanks to Glen and the team for their persistence, patience and hard work sorting out our chain of buyers and sellers! We are now in our new home and love it! Thanks guys - an estate agency to be proud of!!
Andy · 17 June 2016
★★★★★ 5/5
GoogleVery happy with Hazel Grove's service. Glenn and Reagan are both easy to talk to and they managed to find the perfect home for us. Thank you!
Fiona · 12 October 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleRecently sold my house through bridgfords Hazel grove, fantastic service, lovely friendly staff that go above and beyond, would highly recommend, I would definitely use again.
Thankyou.
Victoria · 16 June 2023
Agent replied · 15 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Googlevery efficient schedule was set. with strict adherence to timeline goals. resulting is very fast smooth process.
After care support is outstanding.
Joanna · 12 October 2023
Agent replied · 15 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service from Reagan
nothing is too much trouble, always there to help and Glen been brilliant also.
I would highly recommend Bridgfords Hazel Grove Branch
Olly · 16 June 2023
Agent replied · 15 June 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNothing but a positive experience of selling our house.
Nothing was too much trouble for them.
I found all the staff really personable and easy to deal with and most importantly they were a great sales team. Very happy with our choice to use them when selling our property.
Katy · 17 June 2019
Agent replied · 15 June 2024
Thank you Katy for taking the time to leave us your 5* review. I will make sure your kind words are made known to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleWe had Wonderful experience when we buyed property .all the staffs are really friendly and helpful. Very supportive team.
Special tanks to Glen and Regan....
Archana · 16 June 2023
Agent replied · 15 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFriendly helpful staff who are brilliant at keeping you in the loop and helping you through the process. Would recommend!
Charlotte · 12 October 2023
Agent replied · 11 November 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to congratulate brigefords for their professional staff at hazel grove office.
1st is Emma who come to value my house she is extremely smart professional in her manner yet friendly and someone who you could talk to, I have been a sales person most of my working life, and know someone who can close a sale, this young lady is one of the best assumptive closer I have ever met and a credit and asset to your company. When I agreed to go through your company Emma brought Mel round to look at the house to see what type of house they were trying to sell, how good is that no agent has ever done that?
2 Mel she is a bubbly lady and always ready to help in any way she can, very smart in her appearance at all times. Professional in her manner and is very good on the phone makes you feel you are phoning a friend, and knows when to be assertive without being rude and that is the sign of one very good sales person again she is an asset to your company
3 Sales manager Glen, he is friendly efficient and extremely professional, always ready to help and talk to you, always looks smart in his appearance, he is the driving force in a very competitive market and makes sure that his staff stay proactive and always has a friendly smile when you walk into the office an asset to your company,
If I were looking for sales staff then I would employ these people as they would be an asset to any company, there are lots of estate agents I have seen over the last few months and without exception none come close to Emma Mel @Glen Well done
Yvonne · 17 June 2016
★★★★★ 5/5
GoogleFriendly helpful staff who are brilliant at keeping you in the loop and helping you through the process. Would recommend!
Charlotte · 16 June 2023
Agent replied · 15 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional estate agent. Staff are very effective and positive.
Sold within a week of posting the property.
Would recommend.
William · 16 June 2023
Agent replied · 15 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAll good, excellent team at Bridgfords Hazel Grove, would definitely recommend for selling a property.
Bobhowler65 · 12 October 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleI bought a house through bridgfords last year it was no hassle; everyone was so friendly. The sale went through quickly and I had a pleasant experience. Lauren dealt with me and she were so lovely, would highly recommend.
Amy · 16 June 2020
Agent replied · 15 June 2024
Thank you for your kind comments and 5* review! Your words have been made known to our local team as well as your recommendation. Best wishes, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.