Bridgfords Hazel Grove reviews

★★★★★ 5/5

Google

I had a great experience with Maciek as my mortgage advisor. He was professional, knowledgeable and always available to answer my questions. He made the whole process simple and stress-free. I really appreciated his support and would highly recommend him to anyone looking for a mortgage advisor!

Kate · 12 September 2026

★★★★★ 4/5

Google

Very helpful in providing details of properties avaiable in a specific area of Stovkport.

Carole · 12 September 2026

★★★★★ 1/5

Google

Nothing but lies upon lies with the Hazel Grove branch. Such an awful experience!!! Still waiting to move, that's if the sellers of the house we're buying don't pull out as its taking so long. Glen Heaton is of no help whatsoever and just keeps stringing a load of lies to not just us but other buyers as well! Clearly no one has any idea on how to do their job properly and they definitely don't know how to keep you updated on how it's all going. We have had no reassurance from them and no time line on how long it's actually going to take! I would never recommend their services and would never buy or sell a house with them again, it's clear that all they're bothered about is taking your money but not actually selling your house!

Chloe · 16 June 2020

★★★★★ 5/5

Google

We've recently both sold our old house and purchased our new with Bridgfords in Hazel Grove and I can't fault the service we received. Whenever I called for an update or to ask them to do something to push the transaction along, they were straight on the case to help/chase solicitors/give advice without hesitation. Glen, Ciara and the team are brilliant - they know what they're doing and even with my frequent phone calls (I like to be kept up to date at every stage) they really do work hard for you. Thank you to the whole team!

Rebecca · 16 June 2020

★★★★★ 1/5

Google

A dire experience with the attempt to purchase our first home through Bridgfords Hazel Grove. What should have been a moment of joy and excitement has turned into one of anguish and extreme stress. We made an offer to the house seller at the asking price, which was accepted. However, the bank set to finance our mortgage valued the property £25,000 below the agreed amount. When we returned to the estate agency to report this, the problems began. The agency started pressuring us to come to their office and sign up for their mortgage service, insisting it was the only way to communicate the down valuation to the seller. They demanded the house valuation report, despite knowing that banks, during the mortgage application process, do not provide a detailed valuation report. The only document provided by the bank to our mortgage advisor, containing the down valuation, was sent to Bridgfords consultants, who refused to accept it or forward it to the homeowner. We endured weeks of stress, feeling compelled to visit the estate agency to sign up for Bridgfords' services, even though we already had a mortgage advisor and conveyancer. Yesterday, we were informed that unless we provide a detailed valuation report of the house, it will be returned to the market, and we will be withdrawn from the negotiation. Our mortgage advisor explained repeatedly that banks do not provide such reports. It's astonishing that an agency the size of Bridgfords is unaware of the mortgage application process. Throughout the past week, we were coerced and blackmailed by Bridgfords, who continuously insisted they would only pass on the undervaluation if we visited their office. In addition to these distressing and humiliating weeks, we will suffer financial losses because our conveyancer had already initiated the process.

Jean · 12 October 2024

★★★★★ 1/5

Google

We bought our first house which was registered with Bridgfords and it was an incredibly upsetting and stressful experience. Reagan refused to put our offer to the vendor for four days because we wouldn’t attend a financial services appointment due to already having a mortgage advisor and solicitor. When my mortgage advisor called Reagan to address this she hung up on him. The only way I eventually got my offer to the vendor was by telling their internal mortgage advisor that I was being bullied into an appointment with him and he was then able to raise it internally and get my offer sent. Nobody bothered to tell me when my offer did go over, I was constantly calling for updates yet the phones are barely ever answered. What was supposed to be an exciting time for us buying our first house was overshadowed by the stress of dealing with Bridgfords. It’s now been a month since moving in and the sold sign is still outside the house waiting to be collected.

Georgia · 12 October 2024

★★★★★ 5/5

Google

I can’t praise Bridgefords enough! They swooped in and essentially saved the day when our sale fell through with another estate agents. They had our property sold within 2 working days and we could still proceed with our purchase. All the way through the process they were attentive and couldn’t have helped us more and answered all questions the same day no matter how big or small. Special thank you and appreciation for Reagen, she was absolutely fantastic at getting everything accross the finish line when we had a few issues towards the end of the process. Thank you very much to the whole branch I couldn’t reccomend a better estate agents to sell/ buy with.

Rileyknows1 · 12 October 2024

★★★★★ 5/5

Google

I can't recommend Reagan enough, she's gone out of her way to find me a property. She went above and beyond to find a house that matched my requirements and budget. Reagan is knowledgable in her role and is able to apply this in a professional manner on viewings.

Deb · 18 November 2023

★★★★★ 5/5

Google

We have just completed on the sale of our property and would like to thank Bridgfords, Hazel Grove for a wonderful service. The staff were always pleasant and helpful and went above and beyond to make this happen for us. Reagan was very professional and helped us immensely with communications.

J · 12 October 2023

★★★★★ 5/5

Google

I neither bought, nor sold through Bridgfords. The reason I am writing this review is in order to bring attention to a superstar named Amy. Over the course of a 3 month house hunt Amy was consistently in touch. She would call not only to bring to my attention any properties that she had on her books, but also to see where I was up to in general. This level of customer service was unrivaled by any of the dozen or so agents in my search. If Amy continues to work as hard, as she does smart , I have no doubt she can go very far. 10/10 - Well done Amy

Dillon · 17 June 2017

★★★★★ 5/5

Google

I have just bought a house on sale with Bridgfords. It was slightly more stressful as the house had been repossessed so was being sold by a bank rather than an individual so even after our offer was accepted it stayed "for sale"! Amy was absolutely amazing, helping us to progress with the sale as fast as possible. She always went the extra mile and out of her way to chase things for us and get back to us with an answer straight away. Mel and Glen were also fab, never does the phone just ring out, theres always someone there to help that knows whats going on with your sale. It was a great experience and we managed to get from viewing to completion within a month! Thank so much guys, will be in touch when we decide to sell!!

Kate · 17 June 2017

★★★★★ 5/5

Google

Currently remortgaged with Maj. he is fantastic mortgage broker. Great service thank you ☺️.

Aiman · 12 July 2026

★★★★★ 5/5

Google

I had an excellent experience with purchasing my home. Reagan was helpful throughout the whole process even during the more difficult parts where things weren’t going so smoothly

Connor · 12 October 2024

★★★★★ 5/5

Google

I have just bought my first house through Bridgfords, I couldn’t recommend anyone better! Reagan was so helpful she called me every day for updates and pushed the sale to complete asap which it did. Amazing service and lovely helpful staff in the office 😊 …

Leah · 12 October 2023

★★★★★ 5/5

Google

Lives up to its reputation as one of the best Estate Agents in this area. Lovely approachable super friendly and professional staff, nothing is too much trouble, always there to help and the Manager has been a super star with our move! Highly recommend Bridgfords Hazel Grove Branch..

Andy · 16 June 2023

★★★★★ 5/5

Google

Selling my home and finding a new one was a big step, but Brooke and the Bridgfords team guided me through with such patience and understanding. They explained everything simply, kept me well informed, and were all so kind. I’m truly grateful, I couldn’t have wished for better.

Poppy · 6 August 2025

★★★★★ 5/5

Google

I used the mortgage advisor Maj and he was was so helpful for the process he made it so easy and I couldn’t recommend enough would use again

Vinnie · 16 February 2026

★★★★★ 5/5

Google

We sold our house with Bridgefords. Reagan delt with the sales and she has been absolutly amazing. If I had any enquiries she would deal with it straight away and get straight back to you. She was always checking in to keep us updated with how things were going. Thank you so much Reagan for making this process less stressful for us!

Rachel · 16 June 2021

★★★★★ 5/5

Google

Can't thank Glen and the team enough for their work selling our house. There were complex issues, people on different continents and a legal team that dragged their feet. Glen consistently cut through the problems and the whole team worked to make sure the process happened as smoothly and quickly as possible,PositiveResponsiveness, Quality, Professionalism, Value

Dave · 16 June 2022

★★★★★ 5/5

Google

I would highly recommend Bridgfords Hazel Grove. I would like to thank Glen and the team for all their help in selling my property. Special thanks to Reagan who has been very helpful.

Lindsey · 12 October 2023

★★★★★ 5/5

Google

Ciara & the team were amazing! I had an awful experience dealing with my buyers solicitors & the full conveyance took 9 months! Ciara & the team always kept me updated & communicated with me when my side was getting absolutely nothing from buyers solicitors. They fought my corner & im not sure what i would have done without them! Thank you!

Nick · 12 October 2024

★★★★★ 1/5

Google

Absolutely shocking service. Good luck getting through to them on the phones!! Tried to contact my estate agent, left numerous messages and emails and still did not receive ANY response. Good job I had the sellers number - we sorted it ourselves. I’d rather sell/buy a house via Facebook Marketplace than use Bridgefords. Don’t worry though as soon as the sale goes through they’ll ask you to leave them a review on Facebook but won’t support you throughout the sale!! AVOID them. The seller also agreed and felt the same. If this was not enough, the for sale sign has still not been removed even though it’s been over a month since the property was purchased. Poor service.

Steph · 12 October 2023

★★★★★ 1/5

Google

Awful experience with Bridgfords when trying to purchase a property. I don't even know where to start - whether it was them insisting you use their mortgage advisor and solicitors before submitting your offer because in their words "the vendors are more likely to choose you as a buyer," them insisting you take in all your identification (driving licence, passports etc.) for photocopying previous to your offer being submitted to the vendor (I'm interested to know whether this was in line with their data protection policy?) because apparently "they're likely to go with your offer," or them hounding you to register your property for sale with them when your buyer pulled out. This is only scratching the surface, it was a really aggressive sales technique. When raising concerns to the manager Glen during the process, I was told that the vendors of the property are their customers. We got to the point where we stopped viewing Bridgfords properties because I couldn't take the bullying culture anymore. Really surprised to read any positive reviews as we've had at least two other friends who have had similar experiences.

Natalie · 12 October 2023

★★★★★ 5/5

Google

Thank you to Reagan at Bridgfords Hazel Grove for her help throughout our purchase. Everyone in the team were pleasant to deal with and were always available to offer advice/help.

Jade · 12 October 2023