Every review we hold for the Haywards Heath office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJosh and the team are all lovely and always on hand to support with any queries. I was very satisfied with the sales process, which from the very first valuation to completion was nearly 18 months, PSP were there every step of the way!
Alex · 11 October 2024
Agent replied · 24 December 2024
Thanks so much for leaving this review, Alex. Some take longer than others but it was a pleasure to work with you and I'm glad we got this over the line. Best wishes, Josh
★★★★★ 5/5
GoogleIf you are looking to sell your home I honestly couldn’t recommend PSP highly enough. We had the pleasure of both buying and selling through them. With regards to selling the whole process was great from start to finish. Excellent marketing and photographs of our home and a first class social media campaign as well as proactively contacting their database of clients ensured we had lots of interest and viewings booked. The show rounds of our home by the PSP team were fantastic and we recieved multiple offers exceeding our expectations. We also happily purchased our current home through them. The after sales process was managed brilliantly by Elliot who I will be forever grateful too. Our sales process was not an easy one and he was always on the end of the phone when we needed him with his calm and pragmatic approach. His communication was excellent and he followed up on all the small (& large) details that eventually got the sale through. If you need an estate agents then PSP are the team for you.
Clare · 20 March 2025
Agent replied · 17 May 2025
Ah Clare, thank you so much for this amazing review! What a journey that was but YOU MOVED!! So pleased for you guys, we wish you every happiness in your new home! Best wishes, Josh & team
★★★★★ 5/5
GoogleHad a particularly challenging purchase through PSP (not their fault at all) and Josh was nothing short of excellent through the whole purchase process, can’t thank him enough, clear communication, no request was too much trouble.
Rare to come across honest and straight forward estate agents, would highly recommend PSP Homes. If I ever sell it’s a no brainer for who I choose to go with.
J · 15 June 2023
Agent replied · 24 December 2024
Thanks so much for the review. Being honest and straightforward comes as standard here! Look forward to hearing from you if and when you come to sell. Best wishes, Josh
★★★★★ 5/5
GoogleI purchased a home today actually which was being sold by PSP Homes. As if buying a house is not stressful enough. Add a pandemic the world has never seen into to the mix. Making it a whole lot harder. Josh, was fantastic so to his colleagues throughout the whole process. He kept me updated throughout and in the loop at all times. He always replyed promptly every time I asked a question etc . He also constantly chased all involved in the chain to try and make sure the sale could be completed in the timeline. Josh is a credit to PSP Homes of Haywards Heath. I would like to thank him for his great professionalism & work output throughout.
My sincere thanks.
JamesPositiveResponsiveness, Quality, Professionalism, Value
James · 15 June 2021
Agent replied · 14 June 2024
Hi James, huge congratulations once again on the purchase - it really is a cracking house! Thank you for taking the time to leave a review and for your kind words. It was certainly a bit of a rollercoaster but congratulations once again. Josh
★★★★★ 5/5
GoogleAmazing and delightful and extremely professional. Elliot has been patient and courteous throughout difficult circumstances. Josh was also spot on with the valuation and sale times. I would not hesitate to recommend PSP homes and will do so again in the future. A big thank you to all the staff at PSP. Well done.
Michelle · 16 January 2024
Agent replied · 14 June 2024
Thank you so much for this kind review Michelle. I'm so pleased we were able to get the house sold for you. It was so beautifully presented and now without its quirks but its gone to the perfect buyer. Thank you for your business and we can't wait to help you in the future. Best wishes, Josh, Elliot, Anna & Louisa
★★★★★ 5/5
GoogleWe bought through PSP and felt very well looked after. There was no hard sell and information provided was accurate and detailed. We were under tight timeframes to complete after another purchase had fallen through. Elliot from PSP was great at getting everything lined up for a prompt compeltion - just six weeks from offer to moving in! Getting access for surveys and measuring up was always accommodated even at short notice.
Tom · 15 June 2022
Agent replied · 14 June 2024
Hi Tom, thank you for taking the time to leave a review - we appreciate it. We're chuffed we managed to get you moving in the end and wish you the very best of luck. Best, Josh
★★★★★ 5/5
GoogleThank you so much to Elliot, Josh and Louisa. Our house sold within days of being listed, the photos and brochure were so professional. This was not an easy sell and numerous chains were involved. You went over and beyond to help exchange happen. Thank you again, would not hesitate to recommend you.
Natalie · 16 January 2024
Agent replied · 24 December 2024
Thank you Natalie. We really appreciate this kind review. Hope you're enjoying the new place 😊. Best wishes, Josh …
★★★★★ 5/5
GoogleJosh and his team made a stressful task very easy, the whole process went so quick and smoothly! Big thank you to Louisa as well! I am recommending PSP homes to everyone I know, brilliant service.
Lisa · 11 October 2024
Agent replied · 10 November 2024
Thanks so much Lisa. It was such a pleasure working with you and thanks for entrusting us with the sale. We've got some great traction in Horsted Keynes now too! Enjoy life in Brighton! Josh and team :)
★★★★★ 5/5
GoogleAll the team at PSPhomes, especially Josh and Elliot were amazing. They were attentive and super efficient and always made themselves available to not only take my calls but to liaise with all parties on our behalf making what could have been a really stressful sale a manageable feat. I can’t recommend their professionalism and general service enough.
Rachel · 15 June 2023
Agent replied · 24 December 2024
Thank you this kind review, Rachel. I'm delighted we managed to make a stressful time bearable. Best wishes, Josh
★★★★★ 5/5
GoogleAfter a hard 1 year + of having my mum's home on the market with little / no interest, we finally instructed PSP to market it for us, in January 2025. We had an offer within weeks, and completed in time of the April 1st Stamp Duty change. …
Richard · 16 November 2025
Agent replied · 12 November 2025
Thank you so much for this incredibly kind review, Richard. It was our genuine pleasure to help get you Mum moved and closer to you and I'm delighted you were pleased with our service. Keep in touch! Best wishes, Josh and team
★★★★★ 5/5
GoogleWe recently purchased a property through PSPhomes and I can honestly say that our contact, Elliot, was highly professional, supportive and went above and beyond to help us over a lengthy purchase, due to probate and other complications. I have no hesitation in recommending Elliot and the Team at PSPhomes. Well done! Thank you Elliot!
Nick · 19 August 2023
Agent replied · 14 June 2024
Thank you for the kind review, Nick. Your purchase will live long in the memory that's for sure but it has been a pleasure working with you and we're so pleased we managed to make it happen. Good luck with the renovations, we cannot wait to see the end result!
★★★★★ 5/5
GooglePSP dealt with the property we purchased. Elliot was extremely helpful (not to mention very well dressed!) He communicated with us throughout the process. Elliot always passed us information before our own solicitors had. During a lengthy process he was always happy to come out and let us have repeated viewings at the house to take measurements, liaised with surveyors etc. He also did everything he could to try and speed up the purchase. Definitely the most helpful person throughout the whole house moving process. If we ever sell again we will definitely use PSP homes.
Claire · 16 June 2019
Agent replied · 14 June 2024
Hi Claire, thank you so much for the review. Elliot continues to push the boundaries of 'dapper' to another level. We wish you and Ben the best of luck in Balcombe and we can't wait to see the house once you've finished with it. Best, Josh
★★★★★ 5/5
GoogleWe have purchased and sold through PSP. The sale of our property had a number of complications, but Josh and the team were very helpful and was always more than happy to take a phone call to discuss our concerns. If you're looking for an estate agent, then I'd highly recommend PSP.
Kevin · 18 October 2023
Agent replied · 14 June 2024
Thank you for taking the time to leave a review, Kevin. It has been a pleasure working with you on a couple of sales now as well as a purchase. This last sale was certainly not straightforward but I hope our advice on the lease was useful and I'm really pleased we got it over the line for you. Speak soon. Josh
★★★★★ 5/5
GooglePSP were fantastic the whole move. they made what is normally a very stressful situation a lot easier to manage.
There communication skills made us feel constantly in the loop and never felt left in the dark.
Elliot was particularly helpful and I would highly recommend using PSP if you are thinking about making the move.
Nick · 24 February 2025
★★★★★ 5/5
GoogleI bought a flat through PSP homes. My experience with the staff is second to none. I cannot recommend PSP Homes of Haywards Heath more highly. Great staff, Great experience. Eliot was assigned to my case but the team was ready jump in to give a helping hand. Thank you Elliot, thank you Josh and to every member of your team. Great team!! XPositiveResponsiveness, Quality, Professionalism
Chidi · 15 June 2022
Agent replied · 14 June 2024
Thanks so much for the review, Chidi. It's been a pleasure and we wish you the best of luck in the lovely new pad!
★★★★★ 5/5
GoogleA friendly, knowledgeable and professional team who provided fantastic support and service for our house sale and purchase. They were present and always contactable during both processes which made a big difference with what can be a stressful period. A big thank you to the whole team.
Steven · 16 November 2025
Agent replied · 16 April 2026
Thank you so much for this kind review, Steve. It was quite a journey but really delighted you managed to secure such a beautiful house and thank you for trusting us with your sale. Best wishes, Josh and team.
★★★★★ 5/5
GoogleWe bought and sold our home through PSP. Josh and his team are professional, responsive and always lovely to interact with. Particular shout out to Elliot for helping pull our sale across the line in time with his daily support. Highly recommended.
Lucie · 16 March 2024
Agent replied · 23 August 2024
Thank you so much for the kind review, Lucie. It was a genuine pleasure working with you on the sale - such a gorgeous home. Best wishes to you and Dan.
★★★★★ 5/5
GoogleWe recently sold our home of 27 years through PSP and having not moved for so long found that things had changed somewhat. PSP were excellent in navigating us through the process and also helped us with trying to find a new home. We mainly dealt with Josh and Elliot but I have to say that all of the staff were courteous, helpful and efficient at all times. I would definitely recommend their services.
John · 15 June 2020
Agent replied · 14 June 2024
Thanks for taking the time to leave a review John. I hope you and Marie are settling in to the new apartment. It certainly wasn't without its bumps but we were really pleased we managed to get you moved. Take care. Josh
★★★★★ 5/5
GooglePSP sold two properties for us and with both the staff were excellent - efficient, helpful and a pleasure to deal with. They really persevered to achieve the sales in a difficult market. The after sales service was invaluable and beyond anything we have experienced elsewhere.
Ian · 22 October 2025
Agent replied · 12 November 2025
Thanks so much for this kind review, Ian. Not everyday someone comes to us with two properties to sell and I am so pleased we managed to get both sold for you. It wasn't easy but I'm glad we got the result for you. It was a genuine pleasure. Best wishes, Josh and team.
★★★★★ 5/5
GoogleWe moved after 8 months of hard work to sell our house by Josh and the team at PSP. Every aspect of the service from taking photos to viewings, arranging survey appointments, giving advice and keeping all parties informed was excellent. We have also previously bought 2 properties with PSP and I would highly recommend their services for both buying and selling. Thanks to all at PSPPositiveResponsiveness, Professionalism
Kirsten · 15 June 2021
Agent replied · 14 June 2024
Thank you for the review, Kirsten. That was certainly emotional but thank you for all your help - it was a genuine pleasure to work with you again. Best wishes in the new place. Josh
★★★★★ 5/5
GoogleHave had two excellent experiences with PSP, as a first-time buyer and then as part of a chain, on the second occasion the team were brilliant, helping to keep things moving over a protracted period and then springing into action when our prospective buyer dropped out while we were on holiday in Australia (!). They found a new buyer within a week and helped get everything over the line.
The team is hard working, responsive and friendly. They aren’t pushy either on sellers or buyers and most importantly really understands the local market, meaning that they consistently deliver great results. Pretty much the perfect estate agent package!
Edmund · 2 August 2024
Agent replied · 23 August 2024
Thanks so much for this amazing review, Ed. You guys were a dream to work with and the house was beautiful too. Good luck in the new place and with your next chapter - sounds like you're going to have your hands full! Best wishes from us all here. Josh
★★★★★ 5/5
GoogleExcellent communication and support working through a tricky chain. I really felt that PSP were a driving force in ensuring the chain progressed and keeping us updated.
Every viewing came with feedback and follow up afterwards, the photos were great and we were happy our house sale was in capable hands.
For the houses we viewed for our purchase, PSP were one of the agents who’d definitely done their research and were able to quickly answer questions. This gave us even more confidence that we’d picked the right agent to market our property.
Charlotte · 24 July 2024
Agent replied · 23 August 2024
What a journey this one was, Charlotte but I am sure it was worth it now you're in the new place. Thank you for your business and the kind review. Do wave if you're ever passing! Best wishes, Josh
★★★★★ 5/5
GoogleWe instructed Josh to sell an investment property. Amazing service throughout from arranging photos/floorplan to viewings, we were always kept fully informed and the transaction was excellent with Josh securing the price asked for. Thank you again, would not hesitate to instruct PSP again!
Derrick · 22 October 2025
Agent replied · 12 November 2025
Thanks so much, Derrick. A pleasure working with you and your family. You know where we are when you sell the next one ;) Best wishes, Josh
★★★★★ 5/5
GoogleAmazing team from start to finish! There were many hurdles that they communicated well and helped deal with throughout the process, providing regular updates and support. Couldn't recommend highly enough!
Matt · 16 August 2024
Agent replied · 24 December 2024
Thanks, Matt. You guys were a pleasure to work with on the sale and purchase. As you say, there were a few hurdles but you're in the new place and I'm sure it's all worth it. Please do pop in if you're ever passing. Best wishes, Josh
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