Every review we hold for the Hayes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic service and must give a special mention to Harv. Rented a property for just over 2 years and had no issues what so ever with them. Great promptness in responding to emails and very quick action time to any queries raised. Great overall service throughout the time. Would recommend TomkinsDavid to anyone.
Adina · 26 August 2022
Agent replied · 25 August 2024
Dear Adina, thank you for taking the time to provide us your feedback. It was a pleasure having you as a tenant and the team & I are thrilled to hear of your experience. We sincerely appreciate your recommendation and I know Harv will also be delighted to hear of your kind comments.
Thanks again, TomkinsDavis
★★★★★ 5/5
GoogleThe team at Tomkins Davis has always been super responsive and deals with any requirements or issues promptly. They are organised and communicate effectively with their clients. I'm glad they are looking after my rental property, as it doesn't feel as stressful as when I've been with other managing agents.
Jatinder · 16 June 2025
Agent replied · 28 December 2025
Dear Jatinder, thank you for taking the time to provide us your feedback. We are delighted to have been able to provide you with such high levels of service, it's great to hear that we've been able to take the stress out of the lettings process for you. We sincerely appreciate your business and look forward to continuing our successful working relationship in future.
Thanks again, TomkinsDavis
★★★★★ 5/5
GoogleFantastic service and must give a special mention to Harv. Rented a property for just over 2 years and had no issues what so ever with them. Great promptness in responding to emails and very quick action time to any queries raised. Great overall service throughout the time. Would recommend TomkinsDavid to anyone.
Adina · 7 June 2022
Agent replied · 7 June 2023
Dear Adina, thank you for taking the time to provide us your feedback. It was a pleasure having you as a tenant and the team & I are thrilled to hear of your experience. We sincerely appreciate your recommendation and I know Harv will also be delighted to hear of your kind comments.
Thanks again, TomkinsDavis
★★★★★ 1/5
GoogleWorst experience ever.
Failed creit check, asked to provide two guarantors to pass the credit check, provided two guarantors and their paperwork, both guarantor passed the check but they declined the application reasoning Isurance policy not met and lack of transparency. The moving date was changed three times since viewing, even once after starting application. We provided everything they ask for, stressed for three days, lost holding deposit, blamed for not being transparent when they were in the same fault for not being transaprent regarding dates and declined the application. This agency will make you stressout with zero result. For a tenant, It's important to know that there is a rental insurance policy in place. We weren't mentioned about this until they decline our application. Is this transparency?
Shafakat · 28 January 2024
Agent replied · 25 August 2024
Dear Shafakat, thank you for taking the time to leave us a review. We value your feedback and are sorry to hear about your recent experience with our company. Our terms & conditions (which all applicants are given) are quite clear in that if references fail due to poor credit (either knowingly or unknowingly), and the landlord rejects an application on that basis, the holding retainer will be non-refundable due to the time & cost incurred in removing the property from the market (viewings are no longer conducted) and processing applications. Irrespective of this, we always try our very best to keep applications “alive” via the guarantor(s) route where possible as was the situation in your case. As I’m sure you can appreciate, it is only once full information is available once references have been completed can a landlord make a true judgement of the potential “risk” involved with any case. Our referencing partners are also unable to provide a rent warranty to our landlords unless applicants pass on their own accord, something this particular landlord wasn’t necessarily insistent on (hence the guarantor(s) route being explored) however could only make such a judgement on whether to proceed with you or not once references had been completed and full information available as previously stated. As one of your guarantors failed to complete referencing and the rent warranty protection was also not an option, the landlord was unable to proceed with your application and for this we are sorry, we really did try our best Shafakat. If you would like to discuss the matter further, please do not hesitate to contact me at pavan@tomkinsdavis.co.uk. Looking forward to hearing from you and thanks once again for taking the time to provide us your feedback. TomkinsDavis
★★★★★ 5/5
GoogleI’m a very satisfied client of Tomkins Davis! Their service is superb and they respond to requests incredibly quickly. Special kudos to Harv and the entire Tomkins Davis team for their professionalism and dedication. Highly recommended!
Rupert · 29 September 2025
Agent replied · 28 December 2025
Dear Rupert, thank you for taking the time to provide us your feedback, we are delighted to hear of your experience with us and take great pride in hearing how highly you regard the service provided by our team, namely Harv who I'm sure will also be thrilled to hear of your comments. As always, please do not hesitate to contact us should you need.
Thanks again, TomkinsDavis
★★★★★ 1/5
GoogleHad multiple problems with my boiler since my tenancy started experiencing no hot water or heating. Cannot offer emergency assistance on the day due to limited engineer number. Very unacceptable as we are still in winter season and they won’t offer to get a different plumber to fix the issue.
Denisa · 15 April 2025
Agent replied · 15 April 2026
Good afternoon Denisa,
I hope you're well and thank you for your review.
Firstly, we regret that there have been various issues with your boiler and … More
★★★★★ 5/5
GoogleWe have been renting through TomkinsDavis for 6&half years now and we can't complain. Harv always responds to any issues we have immediately and although our land lady sadly passed away, they have been still trying to help us, whether it is pest control or other issues. They ussually send their handy man Rafal, who fix everything super fast. We get regular gas inspection and 6monthly home inspection. I also met Richard twice, he is a very kind gentleman. I can't but recommend TomkinsDavis.
Petra
Dans · 13 November 2023
Agent replied · 27 November 2023
Dear Petra, thank you for taking the time to leave us a five star review. We are delighted to have been able to assist you with your property needs over the past 6+ years and are thrilled to hear of the service you have received from both Harv & Richard! We remain at your disposal should you need us at any time.
Thanks again, TomkinsDavis
★★★★★ 5/5
GoogleRichard and the whole team are superb. They are very proactive and always available for our flat concerns if there are any. They are accessible and prompt in replying to the email and has always been very assistive of us during our stay in one of the properties.
Roshanni · 15 April 2025
Agent replied · 9 November 2024
Dear Roshanni, thank you for taking the time to provide us your feedback. It was a pleasure having you as a tenant and the team & I are thrilled to hear of your experience in working with us. We sincerely appreciate your kind comments and … More
★★★★★ 5/5
GoogleI have been with TomkinsDavis for the past four years. I found them to be the best price around town. The house is in very good condition and always been looked after. They will help you every step of the way and the entire staff were always available to answer any questions. Highly recommended to anyone looking for a good clean and remarkable home. 4 more years definitely.
Abubakar · 26 June 2024
Agent replied · 25 August 2024
Dear Abubakar, thank you for taking the time to provide us your feedback. It's been a pleasure having you as a tenant and the team & I are thrilled to hear of your experience in working with us. We sincerely appreciate your recommendation and kind comments. As ever, please do not hesitate to contact us should you require.
Thanks again, TomkinsDavis
★★★★★ 5/5
GoogleFantastic start to finish and very helpful couldn't have asked for more.
John · 15 March 2026
Agent replied · 15 April 2026
Dear John, thank you for taking the time to provide us your feedback. The team & I are thrilled to hear of your experience thus far and are so pleased your move-in process went smoothly. Please do not hesitate to reach out should you require, we are always here.
Thanks again, TomkinsDavis
★★★★★ 5/5
GoogleThe team is fantastic. Very cordial. We lived at Kingswood Place for 8 years. Over the years it has been a pleasure to work with the team. Very supportive team. We shall certainly miss Kingswood Place. It's the best development in hayes in my opinion.
Richard · 15 April 2025
Agent replied · 25 August 2024
Dear Richard, thank you for taking the time to provide us your feedback. It's been a pleasure having you as a tenant and the team & I are thrilled to hear of your experiences in working with us. We sincerely appreciate your kind comments … More
★★★★★ 5/5
GoogleBeen Renting in London for 10year and the only thing I regret is not renting from tomkingsDavis earlier they are amazing.
Flat looks and feels new speedy reply when there's a problem they are on top of …
Elton · 15 April 2025
Agent replied · 15 April 2026
Dear Elton, thank you for taking the time to provide us your feedback, we are delighted to hear of your experience with us and take great pride in hearing how highly you regard the service provided by our team. As always, please do not … More
★★★★★ 5/5
GoogleRented a property through them for years, fault free, great staff always there for you, Richard is a great asset to Tompkins Davis, thank you Richard and well done, good luck for the future, John and Lynn.
John · 7 June 2022
Agent replied · 7 June 2023
Dear John, thank you for taking the time to provide us your feedback. We are delighted to hear of your experience in dealing with us and take great pride in hearing how highly you regard our staff, namely Richard who we absolutely agree, is a great asset to us. We sincerely look forward to working with you again at some point in the future.
Give our best to Lynn and thanks again John, TomkinsDavis
★★★★★ 5/5
GoogleTompkins Davis is a highly professional company. I have been dealing with them for many years and have never had anything but top class service, any advice is at the end of the phone when needed.
Paul · 7 June 2022
Agent replied · 7 June 2023
Dear Paul, thank you for taking the time to leave us a review & for your kind endorsement. It's been our pleasure looking after your property related needs over the years and of course, as always, we are at the other end of the phone as and when needed.
Thanks again, TomkinsDavis
★★★★★ 5/5
GoogleBeen dealing with Harv and his team for many years as a landlord,I cannot fault them they respond quickly and and carry things out very efficiently. If they were a boxer they would be Muhammad Ali 🥊 Joe Cavaliere …
Kim · 7 June 2021
Agent replied · 7 June 2023
Dear Joe, we are delighted to hear that Harv along with the whole team here have been able to service your property management needs with Muhammad Ali like levels of efficiency. We look forward to continuing to work with you for many years to come and thank you for taking the time to leave us a review, it's greatly appreciated.
Thanks again, TomkinsDavis
★★★★★ 5/5
GoogleSo lovely and helpful people. Renting a flat nowdays is so complicated and stressful but with TomkinsDavis it was really easy and I did not feel stressed as they always supported us and reassured.
We found a lovely place in Hayes and started the paperworks right away and it took around 2 weeks from the first viewing to getting the keys! I can only recomment them as we have only positive experiences.
If there is any maintenance enquiry they act very fast and every support is available and they make sure you are comfortable in your new place. If you need to phone them they always answer. I hope to live in this flat for a couple of more years.
Bence · 11 August 2022
Agent replied · 7 June 2023
Dear Bence, thank you for taking the time to provide us your feedback. It's been a pleasure having you as a tenant thus far and we look forward to continuing to be of assistance to you in the future. The team & I also greatly appreciate your kind words and your recommendation. It’s great to hear that we were able to take the stress out of the renting process for you! As ever, please do not hesitate to contact us should you require.
Thanks again, TomkinsDavis
★★★★★ 5/5
GoogleBest estate agents in west London, great team of staff who are very professional, always helpful and polite.
Benhoor67 · 29 September 2025
Agent replied · 28 December 2025
Thank you for taking the time to leave us a five-star review.
We sincerely appreciate it & look forward to continuing to be of service to you.
Thanks again, TomkinsDavis
★★★★★ 5/5
GoogleHighly recommend Tomkins they have been managing our properties for many years and I am very pleased with the service. They have great infrastructure so any issues are dealt with in quick efficient manner.PositiveResponsiveness, Quality, Professionalism, Value
Daman · 26 August 2021
Agent replied · 7 June 2023
Dear Daman, we sincerely appreciate you taking the time to leave us a five star review and are thrilled to have been able to provide you with excellent levels of service. We look forward to continuing to be of service to you.
Thanks again, TomkinsDavis
★★★★★ 5/5
GoogleTomkins have been managing my property for over 3 years now. They are very professional and proactive. I do not have to worry about anything related to my house. Thanks Tomkins Davis.
Sudarshan IyerPositiveResponsiveness, Quality, Professionalism, Value
SudShrav · 26 August 2021
Agent replied · 7 June 2023
Dear Sudarshan, we sincerely appreciate you taking the time to leave us a review. The team & I are delighted to hear of the service you've received thus far during our time managing your property and of course endeavour to continue in the very same fashion.
Thanks again, TomkinsDavis
★★★★★ 5/5
GoogleTomkins has been managing our property for over 10 years now and I have nothing but praises for their professionalism, friendliness and efficiency. I am very pleased to have chosen them as our letting agent. Highly recommended!
Siewming · 7 June 2021
Agent replied · 7 June 2023
Dear Siewming, we sincerely appreciate you taking the time to provide us your feedback, it has been a pleasure looking after your property management needs for the past decade. We are delighted to have been able to provide you with a professional, friendly and efficient service over this period and look forward to continuing to service your property management needs for the years ahead.
Thanks again, TomkinsDavis
★★★★★ 5/5
GoogleI had a great experience working with TomkinsDavis. They were professional, attentive, and made the entire process seamless. They really listened to my needs and provided excellent guidance. Highly recommend!
Param · 15 April 2025
Agent replied · 15 April 2026
Dear Param, thank you for taking the time to leave us a review. We are delighted to hear that we have been able to provide you with such excellent service and sincerely appreciate your business. It has been our pleasure looking after your property management needs and we look forward to working with you again.
Thanks again, TomkinsDavis
★★★★★ 5/5
GoogleOverall this agency just takes care of they tenants. We stayed with them for nearly 5 years, I cannot complain at all. Very professional and human-oriented company. Easily recommend.
Daniel · 15 April 2025
Agent replied · 25 August 2024
Dear Daniel, thank you for taking the time to provide us your feedback. It was a pleasure having you as a tenant. The team & I are thrilled to hear of your experience with us and we sincerely appreciate your recommendation and look forward … More
★★★★★ 5/5
GoogleChoosing a property to rent or buy is a daunting experience to say the least. I have known this company and all its representatives for over a decade. They are not just professional but are also honest in their approach (a rare commodity in today's world).
The transition from renting a property to owning one through them was a delight and something I will always remember. Their advice, respect and courtesy towards our needs cannot be put into words.
This is why my family have only purchased through them and will only rent with them. The team is always at hand and responsive towards my needs, which adds value while being ahead of the market due to their approach.
Their office environment is friendly and welcoming. They have always provided outstanding service to me and my family, which is why I always recommend them to my friends and family.PositiveQuality, Professionalism, Value
Usman · 26 August 2021
Agent replied · 7 June 2023
Dear Usman, we sincerely appreciate you taking the time to leave us such a rave review. It has been a pleasure working with you & your family over the years and we are delighted to have been able to provide you with such value. Your loyalty & business are greatly appreciated and we look forward to continuing to work with you all for many years to come.
Thanks again, TomkinsDavis
★★★★★ 5/5
GoogleI live in the USA and TomkinsDavis has been managing my property in the UK for over 20 years. Throughout that time they have provided me with a very professional and first class service. Just recently my property required some upgrades and redecorating. TomkinsDavis got me estimates and then supervised the complete project, keeping me informed the whole time, including sending me before and after photos. They also provide an annual rental statement that helps me tremendously when compiling and submitting rental information for my UK taxes. I would definitely recommend TomkinsDavis to either potential landlords or to tenants seeking to rent.PositiveResponsiveness, Quality, Professionalism, Value
Al · 26 August 2021
Agent replied · 7 June 2023
Dear Alasdhair, we sincerely appreciate you taking the time to leave us a review and are delighted to hear that throughout our time looking after the management of your property you've received first class service from our team. It's fantastic to hear that elements of our service have provided you with such value as we always aim to cater to our clients needs. Thank you for your recommendation & we look forward to working with you for many more years to come.
Thanks again, TomkinsDavis
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