Trusted Agent profile

Simple Estate Agents reviews

3.5

★★★★★ Good

86 reviews across 2 platforms

56 Coldharbour Lane, Hayes UB3 3ES

Simple Estate Agents's Hayes office at 56 Coldharbour Lane is rated 3.5 out of 5 across 86 reviews on two platforms, including 83 Google reviews rated 3.5. Checked 9 October 2026.

Google logo

3.5 / 5

83

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hayes office, from every platform, shown as written. First names only.

5/5

Google

I have just sold my Mother’s house in Hayes through Simple Estate Agents. I would like to say a hugh thank you to Gurpreet Mahal. He has been brilliant, totally professional keeping us informed throughout the whole process. I would have no hesitation in recommending Simple Estate Agents to anyone wishing to sell their property, a 5 star service. Thank you again Gurpreet.

Lesley · 24 July 2025

Agent replied · 10 August 2025

thank you

5/5

Google

⭐⭐⭐⭐⭐ I had a great experience with Simple Estate Agents in Hayes. They were really helpful in finding the right house for me and made the whole process smooth and stress-free. A special mention to Pavinder, who went above and beyond to support me throughout. He is professional, approachable, and always puts his clients first. I would definitely recommend Simple Estate Agents, especially Pavinder, to anyone looking for a new home!

Mario · 2 September 2025

5/5

Google

We had a fantastic experience with Gulpreet Mahal (founder) and Parvinder Shergill of Simple Estate who let out non-mainstream BTL property. We only recently completed and so time was of the essence to ensure there was no void period. Simple Estates guided us and provided professional advice after carefully listening to our needs and concerns. Within 2 weeks they successfully let out the property, beating 2 other high street agents. We were shocked as we wrongly assumed the high street agents would have had more luck. Despite being a small independent, their understanding of the local market and in particular niche properties (Gurpreet Mahal’s specialism) helped us find literally god-sent, perfect tenants in no time. Parvinder is incredibly professional and responsive, making the whole process smooth from start to finish. He was an excellent negotiator, ensuring he kept all sides in this transaction satisfied. When I had a last-minute question about payments, he found a swift solution which was fitting to our requirements and which helped ease my worries. Parvinder made himself available even during unsociable non-business hours and did not mind attending to our queries whilst juggling childcare at home . I highly recommend Simple Estates to anyone looking for a reliable letting agent! Thank you so much!

Annaya · 12 May 2025

5/5

Google

We were tenants with Simple estates for wonderful 10 years and Gurpreet, Farzana team are "THE BEST very professional and most importantly never treated us like tenants but family" . We needed house urgently and same day Gurpreet got me into this property since then any issue or fault we reported with in 24 their maintenance team was at our door to fix issue. Have to move house only for to kids school. We wish Simple estate Gurpreet, Farzana and team very Best of Luck I am sure they will stay at the Top of their field with the service they give. We looked after their property they looked after us and refunded full deposit with in week if moving out.

Ahsanul · 4 April 2025

1/5

Google

Very disappointing! Booked a viewing for this morning. Nobody was there. Tried calling multiple times no response. When I finally manage to get through after 10 minutes of I was told that the appointment has been cancelled with no communication to myself.

Kiran · 23 September 2025

1/5

Google

Worst agency ever. I do not recommend taking house from there! Very disrespectful people. Wrongly accuse people. Creating stories! Trough our time in the house, it does not help us even 1 time. Chased us like we are doing something wrong , getting in our personal lives. They made a fake report to take money from our deposit! We are discussed of their behaviour!

In · 11 July 2025

Agent replied · 9 September 2025

We're sorry to hear that you're unhappy with your experience. As this was a Tenant Find Only service, our role was limited to sourcing a tenant, and we were not involved in the ongoing management of the property. The report in question is the check-in/check-out inventory, which was carried out by an established and independent third-party company. If you've noticed any discrepancies, there is a process in place that allows you to raise these for review.

5/5

Google

I had the best experience with the team SRL, precisely Pavinder and Farzana. They are great at what they do, they are very accommodating and catered to literally all of my needs and wishes with regard to contract and the property. My move in was made extremely easy. My landlady and landlord are very warming and extremely helpful people, I feel right at home here. Overall great experience.

Neha · 12 May 2025

Agent replied · 9 September 2025

Thank you

5/5

Google

Deciding to sell our house with the Simple Estates team was the best choice that I made. Right from the beginning, Gurpreet explained and professionally clarified the process. He was reassuring and true to his words, and the house was swiftly put on the market, with correct details. Viewing of the house commenced and within a week, we had an offer on the house and that person went ahead to buy the property. This showed how Simple Estates were true to their word that they vet and qualify potential buyers. Despite a couple of small technical glitches which took a bit longer to clear, any issues were resolved in a timely manner. I would like to say a huge thank you to Harprit, who has been tremendous with his support and excellent communication throughout with a lot of patience. My experience supports my recommendation - I thoroughly recommend the Simple Estates team.

Avtar · 16 February 2024

5/5

Google

I needed support in letting my property out and being a first time landlord. Gurpreet Mahal from Simple Estate Agent was on hand to help me each step of the way, offer professional and friendly advice. Customer Service was 2nd to none!! Amazing service Amazing People and 100% recommend them for all your property needs Thanks Gurpreet and team for your great service!!

Pratap · 16 June 2021

Agent replied · 15 June 2024

thank you

5/5

Google

Used Simple to sell a property after previously using a different Estate Agent and it like a night and day difference. They hired professionals to take pictures and within days of listing, we started to get viewings and offers. I dealt with Gurpreet and Harprit and both were good people. I would definitely recommend Simple to others based on my experience.

Akif · 16 February 2024

5/5

Google

It gives me a great pleasure to share my reviews regarding S.E.A. and their young, energetic, friendly, compassionate, wise, upcoming Estate Agent: Harprit Kakar. I, my wife and son have no words to express the kindness, gentleness, customer-oriented approach, selfless service of this young promising Gentleman, who has left no stone unturned, to politely extend his caring hands to help us. ususcustomers like us. WWe

Antonio · 19 October 2023

Agent replied · 15 June 2024

thank you

2/5

Google

1.3.22 I wasnt happy that the agent who answered my call was talking to me for a good 2 minutes- all at ease. Then all of a sudden he tells me he is in the middle of something and will register my details tommorow with 2 hours left before closing time. I found that bizarre.... 2.3.22 Latest update...24 hours later... Im still waiting for that agent to call me back ... This is what the agents do...human after all But money is the greatest motivater, if you are 'working professionals' you will have an easy ride, result and wham 5 stars of great service.

Sharon · 16 June 2022

Agent replied · 15 June 2024

Hi sharon sorry to hear this, im not sure who you spoke to. But if you would like to email your contact details g.mahal@simpleea.co.uk I will call you to discuss

5/5

Google

I moved to Simple Estates from another agent and found them straightforward and easy to deal with when selling my property. Harprit especially was very proactive and kept me updated throughout the process. I found all the staff to be helpful and professional.

Sarah · 5 November 2024

Agent replied · 26 December 2024

thank you

5/5

Google

Thank you very much Imran, your help towards the studio apartment has been greatly appreciated. You have definitely gone above and beyond

Ayodeji · 13 May 2025

Agent replied · 23 October 2025

Thank you

5/5

Google

Very happy with the level of service I received especially Bally, the lettings manager. He was polite, efficient and very good at answering all my questions.

Kamal · 26 August 2021

Agent replied · 25 August 2024

thank you

4/5

Google

Very Friendly, professional and straightforward. I spoke to Arjun and with a few questions, he easily broke down what my needs where, my budget and what I might be interested in. I would deffo recommend.

Amar · 26 August 2023

5/5

Google

I have been renting for 3 years with them and all I can say is they are excellent! I’m dealing directly with Imran and he is super, 10/10. Always ready to help no matter what and offering an excellent service.

Albert · 13 July 2025

1/5

Google

READ WILL SAVE YOU MONEY. I was looking for my next family home and i was very unlucky to find what we thought was a good property via this estate agency. Once we put the offer and it was accepted i was shocked by the reviews online this agemcy had and i wish i would have listened to them. Toward end of April we find this property and it was no chain and completion required asap. From 24 May my solicitors sent the standard queries and nothing came back until last week of July. Chased them multiple times and the agent was very unreachable and i had to regularly escalate to the owner of the agency and still very little progress. Once solicitors were aligned, mortgage taken and private survey booked (i.e. almost 2k GBP) we discovered the seller was on a chain. I could go on and on for hours but the simple point is this agency has bad reviews for a reason and to me personally costed me 2000 pounds but the biggest damage for me was that I lost 4 months for a property that I could have called home by now and actually had to start looking again for something new. If you find what you think is the best property but advertside with this agency..pass it on! Better of with someone more reliable. They will reply that all was outside their control but believe me that is a lie, they could have discovered all with the right pressure on the seller/s. FYI it turned up there was a trust on the property so they couldn't sell without adjusting the title on the Land Registry. Cherry on the cake.

C · 16 June 2023

1/5

Google

Our offer was accepted on the property and Gurpreet received a call from our surveyor . Gurpreet told our surveyor He would Not carry out any survey on the property as they got higher offer . We paid all the fees for the survey.they lied about it till the very last day they had higher offers . They basically cheated us . Never use them . Totally unprofessional.NegativeProfessionalism

Sahil · 26 August 2020

Agent replied · 15 June 2024

Dear Mr Malhotra I'm sorry that you feel this way, but you were made aware when the offer was placed that due to the vendor having been messed around from a previous buyer and they had found a property they wouldn't take it off the market till a survey was booked by any buyer. Your survey did take over 5 weeks to come but unforntaly another buyer had come in with a higher offer before then and the decision not to proceed with you was that of the seller who is within their right to choose which ever buyer they want. We didn't allow your survey to be booked in so that you would not lose any monies paid.

5/5

Google

Excellent service! Dealt with Chris for buying my property. Very professional, friendly and always kept us updated, which made us feel at ease. He also helped my parents buy their property. Will recommend to anyone that wants to move to the area!

Krystal · 16 June 2022

5/5

Google

I'd highly recommend this real estate agency as the agents are honest, reliable, and great problem solvers. Would especially recommend Parvinder, Farzana and Chris based on my previous experience.

S · 16 June 2023

5/5

Google

Highly recommend Simple Agents. Professional, well informed and swift. All the staff including Farzana and Imran add a personal touch and are a pleasure to deal with. Best agency I’ve dealt with.

Mohammed · 11 July 2025

5/5

Google

I am very happy to with simple estate agent .they are cooperative and supportive on every moment.

Shallu · 20 November 2024

Agent replied · 26 December 2024

thank you

1/5

Google

Disgrace Of A Company, Was dealing with them about a house and progressed further in talks along with my offer being accepted and my mortgage being ready however they decided to sell the house to another person after accepting my offer and even having a sit down. Extremely unprofessional and would not recommend dealing with them, as they proceeded to argue with me aggressively over the phone. Never Returning Again to this estate agency.

Macromedia · 16 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Simple Estate Agents's Google reviews

Questions about Simple Estate Agents

How many reviews does Simple Estate Agents have?

Simple Estate Agents's Hayes office has 86 reviews across two platforms: 83 on Google, 3 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Simple Estate Agents's rating?

Simple Estate Agents is rated 3.5 out of 5 across all 86 reviews, and 3.5 out of 5 on Google from 83 reviews, checked 9 October 2026.

Where is Simple Estate Agents's Hayes office?

Simple Estate Agents, 56 Coldharbour Lane, Hayes UB3 3ES.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.