5/5
Sophie was very professional throughout our whole moving experience. We felt fully informed and was responsive to any questions we had. We certainly felt in safe hands!
Trusted Agent profile · Hayes · Kent
★★★★★
382 reviews across 2 platforms
4 Station Approach, Hayes, Kent, BR2 7EN
Part of Kinleigh Folkard and Hayward, see every office.
Kinleigh Folkard and Hayward's office in Hayes, Kent, at 4 Station Approach, is rated 4.9 out of 5 across 382 reviews on two platforms, including 381 Google reviews rated 4.9.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Hayes office, from every platform, shown as written. First names only.
5/5
Sophie was very professional throughout our whole moving experience. We felt fully informed and was responsive to any questions we had. We certainly felt in safe hands!
5/5
Seth and the team have been excellent from start to finish stress free very professional and I would highly recommend KFH again and again thank you for all you have done for us.
5/5
We sold two properties in Addington Road, both Andy and Lisa were very helpful, not only with the selling but with any issues with the properties. They provided us with excellent customer service.
5/5
Sophie and Siobhan at the Beckemham branch Not only managed to sell my property within the second view but the whole process was as smooth as I could possibly wish for! I was always updated and questions were clearly answered promptly. They know what they doing and work extremely hard to achieve the best end result. I would definitely use them again and would recommend to anyone wanting a stress free process of selling a house. Well done girls! I was genuinely impressed with your dedication and hard work!
5/5
Daniel Webster was absolutely amazing and extremely helpful in helping us move our family home. We would highly recommend dealing with him at KFH made the process extremely stress free. Great service.
5/5
We have just completed a recent house purchase with KFH and they have been extremely helpful, professional and responsive. Lisa was brilliant to work with and was very pro-active.
5/5
Great service from Daniel and his team at Hayes. If you are looking for a professional , efficient and friendly estate agent then look no further. Thanks again for all your help
5/5
I used this EA for a sale which took a fairly long time from beginning to end, (not due to EA). My property was put on the market at the end of July 2015, a sale was agreed in August and I completed in February 2016. My Estate Agent took responsibility for following through all queries that I had with both my purchaser, vendor and end chain, other Solicitors and EA's - I was fortunate enough to have just 4 people in the chain however it was a frustrating business due to little communication between all parties when there did happen to be delays - this was with the exception of my EA. My questions were always answered promptly and more often than not my queries had already been dealt with due to the proactiveness of my EA who was consistent and efficient from beginning to end. At no time did I feel that I was asking too many questions or that something would not be dealt with quickly. I would recommend using KFH in Hayes as you will receive excellent service and attention.
5/5
I’d like to express my thanks to the team of KFH Estate Agent in Hayes who conducted the sale of my house. The service was top rate, starting with expert valuation and then leading the long chain to the completion point. I was impressed by the professionalism and dedication showed by the team throughout the entire process. Their hard work achieved the result! I don’t have any hesitation in recommending this agency to future buyers or sellers. A massive thank you.
5/5
We had a wonderful experience with Susan and all of her team at the Hayes branch. We achieved our asking price for our house and Susan managed to not only find us the house of our dreams, she and her team did everything to help the sale not fall through and ensured everything went through smoothly. Being experienced in property ourselves, we were blown away by the professionalism and effort from all of the staff and would definitely use KFH and Susan again. A massive thank you for all their help and helping us fund our dream. James and Maria x
5/5
Thank you to the Hayes office for all their help they have been great especially Seth who was constantly there for us to answer all our questions and provide us with help.
5/5
Lisa Young at KFH was very helpful to us during our recent house move. During our search, she was proactive in suggesting properties which might suit us, was flexible in arranging viewings, and always replied promptly to any queries. Once we had found our new home, she kept in touch with all parties, and helped everything to go through smoothly and swiftly. Her friendly manner and attentive service have really minimised the stress involved, and we are very grateful for all her help.
5/5
Fantastic communication throughout our sale - it was a difficult drawn out process due to Covid19 and Lisa was constantly following up and keeping us up to date throughout
4/5
Dan was very helpful advising and supporting us through the whole process. He was also very responsive when we were trying to get the transaction completed. Thank you!
5/5
Lisa from KFH is a star. Kept us up-to-date with feedback from all the viewings. Once there was an offer on the property, she has been chasing all the parties involved to keep the process moving. She is always a pleasure to talk to. Would use KFH again in future if I need.
5/5
We would highly recommend KFH in Hayes. We dealt with Beth when purchasing our house and the level of service from her was always professional, efficient and helpful in every way!
5/5
Fantastic service from Daniel, Sophie and team. Found a buyer within 2 days ! Made the whole process easy and painless Would heartily recommend
5/5
I would like to thank , Matthew and the Hayes team for their excellent service on completion of a house sale. From start to finish their professional and friendly approach gave us confidence we were in good hands to ensure a sale. Another plus point is they keep you up to date with what’s going on and were always available if we had any questions.
5/5
We have sold two properties in Hayes since 2015 and our most recent sale was handled by Lisa. We wouldn’t use any other agent as all of the KFH staff are extremely professional, but also really friendly. They are always responsive to any emails/calls and give feedback on every viewing, which you would thInk would be standard practice for all agents, but we have used other agents before and their service levels were no where near as high as KFH. Lisa, thank you so much for being such a lovely, friendly and funny person and to all of the KFH team for making this move as stress free as possible! xx
5/5
Charlotte was very patient and helpful during our house purchase and her friendly, positive attitude helped the transaction go smoothly. Thank you Charlotte and the team at the Hayes office.
5/5
Amy showed me round a property and I can’t begin to thank her enough for how attentive she was and how easy she made the whole process for me. Unbelievable customer service, couldn’t recommend enough.
5/5
Thank you to Lisa, Charlene and the Team for negotiating our move and making it fairly stress free! We would happily recommend you and use KFH in the future.
5/5
Fab service, everything went smooth. Completed within 9 weeks of putting an offer in. We were helped by Dan Webster, he kept us fully informed and in regular contact.
5/5
Andy was an absolute legend through the whole process - he kept me informed throughout and I would definitely recommended him and the KFH Hayes office to anyone!
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