Every review we hold for the Haxby office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently rented a house through Reeds Rains, and we have had a fantastic experience. Karen Cocker has been amazing to work with - she kept us informed every step of the way and was always quick to answer our numerous queries. When we moved in and had an electrical issue in the house, she was on it and helped us get it resolved quickly. She was incredibly helpful and a joy to work with throughout the entire process. Thanks for everything, Karen!PositiveResponsiveness, Professionalism
Heather · 21 June 2021
Agent replied · 20 June 2024
Dear Heather
Thank you for taking the time to write this very kind review. I hope you and Mark will be very happy in your new home and it was my pleasure helping you.
Kind regards
Karen
★★★★★ 5/5
GoogleKaren Cocker has been our lettings agent and managed us through an incredibly difficult and tense period with several tenant issues. She has been a readily available point of contact, displaying constant calm and professionalism, offering clear advice and using her experience to steer us to good decisions. We trust her implicitly and were always confident she acted in our interests and her tenacity drove the situation to a good conclusion, securing us excellent new tenants and remaining sympathetic to our needs as landlords. A huge thank you!
Matt · 26 February 2021
Agent replied · 20 January 2024
Thank you for taking the time to write me such a lovely review. I really do appreciate your kind words and I am so pleased that your new tenants have now moved in, after what was a stressful period.
★★★★★ 5/5
GoogleWant to shout out Ben from the Haxby Branch, we have purchased a property through him and his service was second to none, very friendly and supportive and great communication, felt like he was along with us on the journey, a refreshing change for estate agents! Thanks again, Adam and Richard!
Adam · 30 November 2025
Agent replied · 30 December 2025
Hi Adam and Richard,
Thank you so much for your kind words! We're thrilled to hear Ben made your experience so smooth and supportive. We'll be sure to pass your lovely feedback on to him.
Kind Regards,
Reeds Rains Haxby
★★★★★ 5/5
GoogleI have used Reeds rain for selling a property and John W has been very helpful and given me lots of helpful advice throughout. He has kept me informed with regular updates. I would highly recommend.
Juliet · 23 March 2026
Agent replied · 13 April 2026
Hello Juliet,
Thank you so much for this review, looking forward to working with you on the sale of your property.
Reeds Rains Haxby Team 🏡
★★★★★ 5/5
GoogleHaving dealt with several Estate Agents in the past, I can honestly say that Reeds Rains, Haxby, has been the only agency to ever feel "right". And the level of conscious input, care and interest from Leeha, Nicky and their colleagues there, were a pleasure to do business with. Leeha attended to all our needs, including the need to feel at ease and to feel part of a welcoming community. I can highly recommend their services and the cute little dog in the office was an unexpected bonus!
Selma · 3 December 2024
Agent replied · 10 December 2024
Hi Selma,
Thank you for your kind review, we are always delighted to hear positive feedback about your experience and our team.
We hope you are settling into your new home nicely! 🏡
Kind regards,
Reeds Rains Haxby Team
★★★★★ 5/5
GoogleExcellent help and support by Xenia to find a tenant and complete end to end tenant agreement process
Ravi · 25 July 2026
Agent replied · 22 August 2026
Thank you for your kind words and for taking the time to leave this review. It was a pleasure assisting you in finding the right tenant and supporting you through the entire tenancy agreement process. We are delighted to hear that you had a positive experience. Your trust and support are truly appreciated, and we look forward to helping you again with any future property needs.
★★★★★ 5/5
GoogleI contacted Reeds Rains in Haxby after seeing one of their listings on another website, and managed to get a viewing the following day. Karen C met us at the property and handed over a brochure. This was a pleasant surprise as none of the other real estate agents had brochures for their properties. Karen was very knowledgeable about the property and could answer almost all of our questions immediately, and followed up any other queries very quickly. Once we agreed to rent, the entire process up to collecting the keys was completed over the phone. All the staff at Reeds Rains Haxby are friendly, helpful, and I highly recommend them for all your real estate requirements.
Carl · 27 February 2020
Agent replied · 20 January 2024
Dear Carl
Thank you for your lovely review and it has been my pleasure helping you to move into your new home. I hope you will all be very happy living there.
Kind regards
Karen
★★★★★ 5/5
GoogleHaving just returned from living overseas the pressure was on to get settled as quickly as possible, schools sorted, work on track and most importantly a comfy home for my daughters. Karen Cocker of Haxby branch got this crucial part sorted out with no stress on our behalf in less than a week.
We've been in for four weeks now and the service and support is still as evident and down to earth now as before signing the contract. This contrast shows greatly compared to my Mother's situation down in the Midlands where a lettings agent is more than happy to keep smiling while a tenant in their mid-70's is taking cold showers, dealing with leaks and faulty heating and threatened with charges if they don't take all possible actions before the agency gets involved.
Thank you again Karen, and Reeds Rains Haxby for keeping everything smooth and calm. Complaints?.... just the one where the parking in Haxby is so busy I have to walk past the bakery to get to the agency and the petty cash pocket takes a hit.
Moz · 21 January 2020
Agent replied · 20 January 2024
Dear Adam
Thank you for taking the time to write this very kind review. I hope you and your family will be very happy in your new home and it was my pleasure helping you.
So very sorry for the bakery enticement in Haxby.
Kind regards
Karen Cocker, Reeds Rains Haxby
★★★★★ 5/5
GoogleAshley was really helpful when me and my other half were interested in a property.
She arranged a viewing very quickly and was enthusiastic when showing us round.
Within 2 weeks of the viewing we were in our new home.
There was a bit of a delay with paperwork being released when we went to collect the keys but Ashley worked fast and efficiently to make the process keep moving forward.
Very friendly and has fab customer service and would highly recommend.
Jess · 21 January 2020
Agent replied · 20 January 2024
Dear Jess,
We know you are happy in your rental property and please pop in for a coffee if you are passing.
Thanks also for the chocolates.
Kind Regards Tony and the Team.
★★★★★ 5/5
GoogleI have been so impressed by Reeds Reins Haxby and especially Karen Cocker who has made this process completely stress free for me. Any questions were answered immediately and support offered when needed,.
If you are looking to sell a house/ buy a house (Tracey Swift was a lifesaver when helping me sort and understand my mortgage options) or rent a house (Karen) I would not use anyone else now. They have such knowledgeable and honest staff it has been a breath of fresh air,
Thanks Karen and Tracey you are stars!
A x
A · 21 January 2020
Agent replied · 20 January 2024
Dear Anabel,
Thank you for taking the time to write this very kind review and I am pleased that you were happy with the service provided.
Kind regards
Karen Cocker
★★★★★ 5/5
GoogleAbsolutely brilliant customer service from John and his team at Reeds Rains Haxby. Kept me informed with every step of the sales process and always on end of the phone for any queries and questions. Definitely 5 Stars. Thanks again
Chris · 15 June 2024
Agent replied · 25 August 2024
Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future.
Kind regards,
Reeds Rains Haxby Team
★★★★★ 5/5
GoogleThe team at Reeds Rains did an excellent job helping us to sell my mothers house. Discussing the best options on how to market and sell the property and then keeping us informed about the sales progress. All was done in a friendly and professional manor which is what you would expect. Despite the initial buyers pulling out of the sale the property was put back on the market and very quickly attracted a new buyer and the sale went through very quickly and smoothly. A big thank you to the team at Reeds Reins.
Chris · 21 January 2019
Agent replied · 20 January 2024
Dear Chris and Family, thank you for your kind words.
The sale was challenging at times and I am pleased we were able to get a good result for all. We wish you well and hopefully we can help you in the future.
Kindest Regards,
Tony and the Team.
★★★★★ 5/5
GoogleSo, so happy with the team at Reeds Rains Haxby.
Karen Gill helped my house sell in a matter of days for more than the asking price and also negotiated for me to buy the property I wanted.
Tracey Swift was marvellous and very professional in assisting me in getting the right mortgage for my personal circumstances and needs.
Everyone at Haxby is so friendly and helpful and I would thoroughly recommend them to anyone looking to buy and/or sell their home.
Paula · 21 January 2019
Agent replied · 20 January 2024
Dear Paula, We are really pleased we could help you in so many ways. Selling your own house was speedy and trouble free, finding your new house was a pleasure and the fact Tracey was able to help you with your mortgage just proves how important a 'one-stop' local Branch can be.
Kind Regards
Tony and the Team.
★★★★★ 5/5
GoogleThank you to ALL the staff at Reed Rains Haxby.
I'm gonna miss these guys.
From Start to finish they have been professional. Tony the manager, a lovely guy. but especially Karen, she really has kept me going through all the selling process, keeping my spirits up, she has been my backbone. I couldn't have done it without her.
I highly recommend these guys and would definitely give them 5 stars.PositiveProfessionalism
Gail · 26 August 2021
Agent replied · 20 January 2024
Dear Gail and Stephen, Thank you for your kind review, we are always delighted to hear such positive feedback about the Reeds Rains Haxby Branch. We are all very happy, we managed to get you moved, and wish you all the best in your new home. Kind regards, Tony and the Team
★★★★★ 5/5
GoogleEmma was absolutely amazing! She did absolutely everything she could do to get us the sale of our house! 100% using Emma again I really couldnt recommend her enough after everything she has done for us we dont know how we could thank you! Sorry its been a while coming Emma but hopefully were getting the keys soon! Thankyou for everything, we'l be in touch for you to come round once its done for champagne!!! Thankyou for everything!
Eva · 21 January 2019
Agent replied · 20 January 2024
Dear Eva,
Thanks for your kind words, we are really pleased you have found the house you were searching for.
Kind Regards
Tony, Emma and the Haxby Team
★★★★★ 5/5
GoogleAfter consulting 3 local estate agents we decided to go with Reeds Rains as they were the most Professional and made us feel confident in them from the word go, constant updates of every step of the sale and sold in next to no time, If you are selling or buying, you cannot go wrong with the Reeds Raines team at Haxby. Thank you to all the team for such a wonderful service. Totally delighted.
John · 3 December 2024
Agent replied · 23 December 2024
Hi John,
This review is fantastic to read! We really appreciate the kind words regarding your experience with the Haxby Team. Should you ever need us again in the future please do reach out. 😊
Many thanks,
Reeds Rains Haxby Team.
★★★★★ 5/5
GoogleClaire initially showed us round the property and was absolutely lovely! She lives in the local area so was letting us know what was around us, etc. so it was a really personable experience.
Tony was great at keeping the communication going and keeping us up to date, and being very efficient with pushing things when they needed to be pushed.
Thanks so much for your help, both of you! I would definitely recommend :)
Zoe · 21 January 2020
Agent replied · 20 January 2024
Dear Zoe, Thank you for the lovely Review, we really enjoyed working with you both and would love to come around and see all the exciting things you have planned for your new home. Kind Regards Tony and the Team
★★★★★ 5/5
GoogleLeah and Emma and the team at haxby. We're very helpful always on hand to answer any questions. They made our experience of renting a property very easy.
David · 20 October 2024
Agent replied · 25 October 2024
Hello David,
Thank you for your kind review, we are always delighted to hear positive feedback about our team, we will make sure Emma and Leeha see your comments. Please don't hesitate to get in touch if we can be of any help to you at all in the future.
Kind regards,
Haxby Reeds Rains Team
★★★★★ 5/5
GoogleHad a great viewing on a house by Arron.
Rachel · 1 August 2026
Agent replied · 22 August 2026
Thank you for taking the time to leave us a review.
We're delighted to hear you had a great viewing with Arron. He always strives to provide a friendly, professional and relaxed experience, so it's fantastic to know he made such a positive impression.
We really appreciate your feedback and wish you all the best with your property search. If there's anything further we can help with, please don't hesitate to get in touch.
Best wishes,
John
Branch Manager
Reeds Rains Haxby
★★★★★ 5/5
GoogleI have recently purchased a house through Reeds Rains Haxby. They have been great to deal with. Will showed me around the initial house that I went to see. When it became clear that this wasn't quite the right property, he advised me of other potential options, which led to the successful purchase of my new house. I really appreciated his help, and the always cheerful communication and advice from Clare! I particularly liked the friendly and relaxed but efficient attitudes of everyone I dealt with. It makes a potentially daunting experience feel very calm and easy. Highly recommended!
Peter · 26 July 2024
Agent replied · 25 August 2024
Hello Peter,
Thank you for your lovely review, we are always delighted to hear positive feedback about our team, we will make sure Will and Clare hear this. Please don't hesitate to get in touch if we can be of any help to you at all in the future.
Kind regards,
Reeds Rains Haxby Team
★★★★★ 5/5
GoogleJohn and his team were brilliant at helping us sell our house. Did exactly what they said they would do. Felt at ease dealing with RR Haxby. Highly recommend. Thank you.
Lee · 4 August 2024
Agent replied · 25 August 2024
Hello Lee,
Thank you for your great 5 star review, we are always delighted to hear positive feedback about your experience with our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future.
Kind regards,
Reeds Rains Haxby Team! 😌
★★★★★ 5/5
GoogleWe have recently signed for a new property and we dealt with Karen Cocker. Karen was fantastic throughout the process, making sure I was always informed of the next steps and what needed to be done. She was always there to answer any questions we had and provided an overall excellent customer service. I would highly recommend Reeds Rains when looking to rent.PositiveResponsiveness, Professionalism
Lucy · 26 August 2021
Agent replied · 25 August 2024
Thank you for taking the time to write me such a lovely review. I really do appreciate your kind words.
I hope you will be very happy in your new home.
Kind regards
Karen
★★★★★ 5/5
GoogleI am buying a property through Reeds Rains Haxby office, the whole team are professional and friendly, especially Karen Gill who is dealing with my purchase, she is easy to contact, quick to reply to any queries and a genuinely lovely person, i would recommend Reeds Rains to all my friends and family
Lisa · 20 January 2023
Agent replied · 20 January 2024
Dear Lisa, Thank you for your lovely words. We hope you will be happy in your new home and look forward to seeing you in the Village. Kind regards Tony, Karen and the Team
★★★★★ 5/5
GoogleTony and the team at Reeds Rains Haxby are fantastic. They put so much effort into selling our property - from start to finish. They organised an open day when we put the house on the market and made sure we got lots of interest in the property. They were great at keeping me updated on progress on the sale and genuinely cared. I am very happy to recommend them.
Liz · 21 January 2020
Agent replied · 20 January 2024
Dear Liz, Thank you for your kind words. We enjoyed working with you and the fact we were able to sell your home, provide solicitors and assist with your mortgage, just proves the importance of a local 'high street' branch. Kindest Regards Tony and the Team.
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