5/5
GoogleFriendly and helpful really make you feel wanted
Agent replied · 23 October 2024
Hi David, Many thanks for your kind review. You’ve been a pleasure to work with. All the best, Duncan
Trusted Agent profile
Keys & Lee reviews
★★★★★
109 reviews across 2 platforms
1 Collier Row Road, Romford, RM5 3NP, Havering RM5 3NP
Keys & Lee's Havering office at 1 Collier Row Road is rated 4.6 out of 5 across 109 reviews on two platforms, including 108 Google reviews rated 4.6. The 1 Facebook count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Havering office, from every platform, shown as written. First names only.
Google5/5
GoogleI am very happy dealing with Keys&Lee Estate Agency.Fantastic service from Candice,very helpful and kept me informed on the progress of the property.Highly recommended:Keys&Lee.
Agent replied · 23 October 2024
Hi Ana, thank you for taking the time to leave your comments. We're delighted that we could help you and we hope you enjoy your new home. All the best, Duncan
5/5
GoogleAs as first time landlord the staff exceeded my expectations. Knowlegeable, proactive, pleasant - excellent customer service. My thanks to Duncan, Will, Charlotte & Anne.
5/5
GoogleA wonderful team! Agent Candice a good woman who does her job with great pleasure! We were super happy with her services!
Agent replied · 23 October 2024
Many thanks Aurica for your review and we're really pleased that you found Candice incredibly helpful. All the best, Duncan
5/5
GoogleKeys and Lee were helpful throughout the whole process of buying my first home. They were happy for us to bring all documents in to help us fill them out to quicken the process, being a first time buyer I had so many questions, however now once did they make me feel like a pain for asking. Can’t thank them enough for how smooth the process was!
5/5
GoogleGood estate agents.sold property after others failed to at a better price.candice and duncan were very helpful and professional
Agent replied · 23 October 2024
Hi Greg, many thanks for your great review. We're so pleased that we could help you sell your house and help you to move to your new home. All the best, Duncan
5/5
GoogleWe have been using Keys & Lee for the past 20 years, it is a family run business that has always offered a perfect service and goes that extra mile to help, we have been very happy always with the wonderful service we receive. Staff are polite and helpful and attend to all our sales and rental needs. Highly recommend them to handle all business.
5/5
GoogleWe are very pleased with Keys&Lees, Will, Charlotte and Duncan! They have been quick and amazing with helping us get into our rented flat as quick as we did. I would recommend these guys to everyone, the 3 named above really are amazing! Directors and management!!!! They deserve a BIG FAT bonus at the end of this month!!!
5/5
GoogleKeys & Lee provided an excellent service. They let my property incredible quickly (it was on the market less than a day when the found tenants who wanted to move in straight away). They were responsive to my questions (of which there were many as I was a first time landlord), and made everything easy. Would highly recommend.
1/5
GoogleViewed house made offer no response. Chased and chased they just lied and found buyers suitable to them!!! Other agents 1000% better in local.area ended up buying from other agent. Sellers be careful they don't show you all the offers as they are incompentantNegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleAlways so helpful and polite, thank you.
Agent replied · 23 October 2024
Hi Denise, thank you for your kind words. All the best, Duncan
5/5
GoogleAbsolutely outstanding service. Charlotte and keys and lees estate agents are wheat everyone is looking for in services...
5/5
GoogleVery happy with the service provided in the lettings department of keys and lee. I was well informed and given great support throughout my move into a property. Charlotte and will are so helpful and made my life so much easier! Thank you so much!!
5/5
GoogleGreat customer service and friendly staff
5/5
GoogleGreat team looked after me so much nothing was a problem such nice people to do business with aspesley the girls. A big thumbs up to key&lee 10.10👍👍👍👍👍👍👍👍👍PositiveProfessionalism
5/5
GoogleWe are very satisfied with this agency, we recommend it
5/5
GoogleRating only, no written review.
Agent replied · 17 April 2026
Hi Bryan, thank you for taking the time to leave us 5 stars. We hope you're enjoying your new home. All the best, Duncan
5/5
GooglePhoned about an enquiry, and I'm more than pleased with the service. The staff were friendly and professional.
5/5
GoogleVery good communication and staffs is great thank you
5/5
GoogleThe food was excellent and you couldn't fault the service
4/5
GoogleLoads of properties in area l want to buy.
5/5
GoogleRented all my properties of these guys
5/5
GoogleVery friendly staff
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Keys & Lee
How many reviews does Keys & Lee have?
Keys & Lee's Havering office has 109 reviews across two platforms: 108 on Google, 1 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Keys & Lee's rating?
Keys & Lee is rated 4.6 out of 5 across all 109 reviews, and 4.6 out of 5 on Google from 108 reviews, checked 9 October 2026.
Where is Keys & Lee's Havering office?
Keys & Lee, 1 Collier Row Road, Romford, RM5 3NP, Havering RM5 3NP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.