Hunters Hornchurch reviews in Havering

★★★★★ 5/5

Google

A property for sale during Brexit and then the Coronavirus!!! I was introduced by a friend who had used Hunters and could not have been more positive, so I meet with Niall and he was realistic and explained the market for the uniqueness of the property and the market it would attract and understood my expectations and put me at ease, everything from there was plain sailing, within a dozen viewings a realistic offer was made and accepted and I cannot fault the service provided by the Hunters Team and would highly recommend them head and shoulders above the rest.PositiveResponsiveness, Professionalism

Edward · 26 October 2020

★★★★★ 1/5

Google

I had a viewing with them... came all the way from london for this viewing and took day off from work and when I arrived no one was here so I called the agencie to check why they are late... a lady answered the phone I explained her i have a viewing and i am still waiting for someone to show up... lady on the phone informing me that the house was already gone, some one else was letting it and she said they called me in the morning and left voice message but actually i never got any phone call or voice message or email.... Verry dissapointed and they are not profesional at all!!! Careful with them!NegativeProfessionalism

Georgiana · 26 October 2020

★★★★★ 5/5

Google

Great service in selling my late father's home at a very difficult time both personally andin the midst of Covid. Niall and Julian were responsive amd professional. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Robin · 26 October 2020

★★★★★ 1/5

Google

Seemed very efficient and helpful at first. Shortly after having an offer accepted, we found out the vendor didn't have a lease for the property. Continuously told us that they were chasing and trying to find it. After 7 weeks of no progress, we asked for an action plan and were encouraged to buy the property with an indemnity. The story of the seller also changed and we found out it was a linked mortgage brokers mother who was selling. We believe they knew of the problems beforehand and hoped as first time buyers that we wouldn't realise it was a bad sale. We politely withdrew our offer and never heard anything back. Not even a well wish. Wouldn't recommend!

AC3 · 26 October 2020

★★★★★ 5/5

Google

I found the whole experience with Hunters to be excellent. Selling my late parents property comes with all the emotion that you would imagine. I needed an agent that could handle the whole process for me and my family. So full credit to the whole team in terms of the marketing, arranging viewings and of course monitoring the sale to completion. To complete on a property sale in the current climate is no mean feat!! I can not fault the end to end experience. Thanks again to Niall, Julian and all at Hunters.

Richard · 26 October 2020

★★★★★ 1/5

Trustpilot

Enquired about a property

Enquired about a property. Travelled a round trip of 10 hours to view said property.

Paul · 8 May 2026

★★★★★ 2/5

Trustpilot

An unfortunate attitude from Hunters

My boyfriend and I were purchasing a property through Hunters and they were pleasant enough. However, when we received the results of the independent survey two months down the line, it highlighted what we considered to be significant problems with the property, particularly the necessity of a whole new roof, and the replacement of brickwork.Naturally, we had not - and could not have - factored in the cost of these repairs, or the time it would take to carry them out, so we emailed our contact at Hunters in Sunderland, simply outlining the issues that the survey had presented, and attaching the report in full. The reply we received explained ‘The seller is not under any obligation to carry out any work or offer a reduction’. While true, this attitude seemed hostile to us, and rather unprofessional. We did not mention a negotiation of price, or the current owners carrying out the work themselves - although, to be frank, these did not seem unreasonable expectations.We had misgivings about how considerable an undertaking the repairs would be, both financially and physically, but were open to discussing options with Hunters/the sellers. However, we decided to withdraw from the sale, and Hunters’ attitude did play a big part in that. As a prospective buyer, you do not have a choice over which estate agent to deal with, but I would certainly be reticent about purchasing a property sold by Hunters in the future, and would strongly advise sellers to consider the overwhelmingly negative reviews on this page before engaging Hunters, as the wrong estate agent could scupper a sale, as in this case.

Matthew · 2 April 2024

★★★★★ 1/5

Trustpilot

Dishonest and unprofessional

We drove over 250 miles to view a house listed for let @ £900. We said we like it and were happy to proceed, after all similar properties down south cost £1000 a month….We were absolutely shocked when they got back to us, offering us the house for £1000 because they knew we could afford it… we were aghast! I have never ever encountered such skullduggery and dishonesty…. Of course we declined… how can one deal with such a dishonest estate agent as these!

PJ · 22 March 2024

★★★★★ 5/5

Google

We had a great experienced with Hunters team. Chris Didd was quite experience and very professional. He was always proactive to solve any issues arise. Highly appreciated and happy to recommended.

Ismat · 26 October 2020

★★★★★ 5/5

Trustpilot

Very helpful and patient.

Very helpful, kind and considerate.We have just moved into our new home after lots of ups and downs which started with the Covid lockdown. Without going into detail we had a lot of problems with our respective buyers and sellers. Hunters at Pocklington were so supportive, patient and understanding and were with us at every step. I have no hesitation in recommending them.

Debby · 4 September 2020

★★★★★ 5/5

Google

I chose Hunters at random to sell the flat of my late Aunt and I am so glad that I did. It was a very difficult time, made more complicated by living a long way from Hornchurch. Julian Creevy really went above and beyond in his service, which was not only professional and efficient but also empathetic and friendly. The sale was entirely stress-free, thanks in no small part to Hunters. I have no hesitation in recommending them.

Roz · 26 October 2020

★★★★★ 5/5

Google

We are very happy with the service we have received from Ms. Angela Gare, Mr. Julian Creevy, Mr. Chris and Mr. Niall Hebron, as a first time buyer. They are very helpful. We must say that, it is really amazing the way Angela deals with customers. She is very quick with the responses and goes extra miles for the customer. Very professional and efficient service. Thank you so much the Hunters team :-)

S · 26 October 2021

★★★★★ 1/5

Trustpilot

Hunters Horncastle:

Hunters Horncastle:If you are looking for an EA who keeps you updated and informed then I would NOT use Hunters, if you want the privilege of paying for doing your own work then by all means use this EA, also if you want to feel as though the EA is acting on behalf of the buyer instead of the seller… this is the one for you!!! They say the right things to get the initial business and then offer bad advise and never any follow up or conversations about the state of the market during contract period, even when requested. Also emails and WA messages were ignored. Worst Estate Agent I’ve ever used. It seems that Katherine (who did the viewings) and Susan (admin) seem to hold them just above water and do all the donkey work. Just my honest opinion!! Would have given zero rating if possible

Lupey · 22 February 2024

★★★★★ 2/5

Trustpilot

I was buying a house through hunters

I was buying a house through hunters, wasn’t the best experience in the world. When it came to getting the keys from the bishop Auckland office, I was told to wait outside in the cold for 15 minutes, then presented with 1 key by itself, there was no congrats on your first home or any welcome gifts or anything, just here’s your key, see you later 👍🏼😂 got into the house, it wasn’t clean, the kitchen had been flooded which warped all the kitchen floor which I then had to pay to get it sorted. They should have done a check once the owners were out the house in order to make sure it was in a fit state and as seen on the viewings. I’ve since rented out houses around that area and stayed well clear of hunters, I would never use them again after the experience I had with them.

Mikey · 6 February 2024

★★★★★ 5/5

Trustpilot

Throughout the sale of my house I found…

Throughout the sale of my house I found Hunters amazing. I found Vicky was so supportive and helpful and kept me updated. I would definitely recommend and use hunters again. Thank you so much

Rebecca · 14 December 2023

★★★★★ 5/5

Google

Julian and Jessica have offered excellent customer service with both the renting out and sale of my mum's flat. They are helpful, calm and positive at all times, if the going gets a bit rough they are there to support and give solutions. …

Pam · 17 April 2024

★★★★★ 5/5

Trustpilot

Valuation and extension options - excellent service

We contacted Hunters to explore our property options, particularly around extending our home, and to better understand both current and future values. From the outset, the service we received was exceptional.

Angela · 27 November 2025

★★★★★ 5/5

Trustpilot

Best by far! Hunters castleford, thank you

Hunters castleford, WHAT a professional, pro active, friendly team, hollie, kiera, lisa could not have made the process simpler!!! Updated practically daily! On the ball! Ive used most of local agents over past 10yrs and NON have come close to their high standard of quick comnunication and friendly manner!!! Couldnt recommend highly enough!! Thanks to the whole team for making a difficult process as str8 forward as possible! Best agents local to me and would not hesitate to use again...although think i will be staying put for a while 🙂

MISSGLENISBECKETT · 23 January 2024

★★★★★ 5/5

Trustpilot

Hunters -Ealing

Hunters -Ealing Friendly professional, I can’t thank Steve enough. The time, energy and commitment, he was the bridge between both my solicitor and the buyers and was 100% committed. Everything went through Smoove and this was due to Steve and Hunters-Ealing. I have recommended them to other sellers and they will be always highly recommended by me

Ivan · 25 June 2021

★★★★★ 5/5

Trustpilot

Last year in November i sold my house…

Last year in November i sold my house with Hunters. Due to reasons beyond my control the sale process was not as easy as anticipated however the reassurance and professionalism from hunters where outstanding. I went with hunters theough word or mouth and i have already recommended Hunters to friends who i know are selling or thinking of selling their property. They are an amazing team and so friendly. Thankyou ladies for making a difficult situation so bareable. We got there in the end.

Janine · 10 January 2024

★★★★★ 1/5

Trustpilot

Just don't use this Estate Agent

Just don't use this Estate Agent. And really don't use them to do an Inventory. They made so many errors we had to almost redo it ourselves. They missed the Fridge Freezer. Washing machine and Dishwasher in the Kitchen. They said there was a white wooden wardrobe in the bathroom, there isn't I could go on and on. I have asked for a refund but of course not heard anything!

Stephanie · 21 July 2024

★★★★★ 1/5

Trustpilot

Their inefficiency made me lose a living place

This is how I kept urging the agent to follow up & how their inefficiency made me lost a living place in Sep.I viewed the flat on 4th Aug and paid holding deposit on the same date. My offer was accepted on 7th Aug. When Hunters and Homelet spend more than one month for my reference check and preparation of lodger agreement, I kept asking them when I can sign the contract and so I can transfer 6 month upfront rent and deposit.On 7th Aug, I tried to enter my details of reference check on the same date. However, the system had bug. Hunters staff helped me enter the details with their internal systems in the following day, although there are some typo of my job and address reference.Perhaps because of the miscommunications among 2 parties, Homelet refused to do reference check for me as they have not yet got the approval from Hunters. With numerous e mail I requested Hunters to fix it, Homelet started sending e mails to my manager and current landlord for reference check on 15th Aug.On 17th Aug, Hunters staff asked me to pay 6-month upfront rent and deposit by e mail without sending me the lodger agreement. I promised them to make the payment when they send me the contract and contract is signed.On 25th Aug, I received the lodger agreement finally after several requests. I raised some questions in the e mail in order to shorten the time for them to answer me during our future meeting of contract signing.On 6th Sep, another Hunters staff invited me to go to their office and sign the contract on the following day. I gave her my questions again for her better preparation. On 7th Sep, that staff said meeting date had to be changed. She answered my questions very briefly. Perhaps she is not familiar with the letting issues of the flat, I simply said I will ask others when I move in. I tried to ask when we meet and sign the contract. She did not reply.On 8th Sep, another Hunters staff told me that the landlord decided to accept another offer. The studio is no longer available in the market. He asked me to state my bank details and they will refund the holding deposit. I once thought the landlord must keep bidding for a higher rental price.I must move out before 23rd Sep as official move out notice was given to the current landlord. During resume of finding rental place, I found the flat in Zoopla again with rental price unchanged.Later I found the staff of the landlord and told the landlord what’s really happening. The landlord felt so sorry & decided to give me viewings of 3 other studios. However, the size and location do not suit my need.

Mei · 6 January 2024

★★★★★ 1/5

Trustpilot

Rude and unprofessional

I had a viewing arranged and nobody could give me a meeting point for a large apartment building with several entrances. Spent nearly 20 minutes at the location wondering around and trying to reach the person that was supposed to show me around, all calls declined. Office couldn’t get through to her either and when she finally calls me is to rudely tell me off for not showing up at a different entrance when she never told me where to go, speaking to me in an angry tone and then hanging up.

Aivis · 13 December 2023

★★★★★ 5/5

Google

I cannot recommend this estate agent enough! from start to finish they have been amazing especially Julian who was professional and so helpful! Thank you again!PositiveProfessionalism

Katie · 26 October 2020