Trusted Agent profile · Havering
★★★★★
718 reviews across 2 platforms
39 Station Lane, Hornchurch, RM12 6JL, Havering, RM12 6JL
Hunters's office in Havering, at 39 Station Lane, is rated 2.7 out of 5 across 718 reviews on two platforms, including 105 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Hunters Hornchurch hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Havering.
Every review we hold for the Havering office, from every platform, shown as written. First names only.
1/5
GoogleI found a property that was listed by Hunters except I was denied with no explanation. I attempted to prove I am more than qualified and in a well paid job. However they chose to shut me down time and time again. Well chuffed about that Hunters!
Harriet, please contact me directly on 01708 676120 so I can look in to this issue as this doesn't sound like my team at all. Many thanks Niall Hebron.
1/5
TrustpilotI was called in regards to a rental of…
I was called in regards to a rental of a property. Property has a tenant renting still while adequate information wasn’t provided. Lastly a hmo was offered which wasn’t what I am or was looking for.
1/5
TrustpilotThis estate agent are useless
This estate agent gives all the sales patter and promise to do all sorts fail to ring you back lie about the situations going on I have a few properties to sell I've had rented for years but giving them up as retiring I will not be using this company after the last experience all I can say is avoid
5/5
GoogleWe are so impressed with the incredible service from the Hornchurch Office. Our flat went on the market the Friday before Christmas 2019 and our first viewer on New Year’s Eve 2019 offered the full asking price. Hunter’s supported us brilliantly throughout and completion occurred just 7 weeks later! Julian Creevy and all staff at the Hornchurch office really made the whole process straightforward - thank you so much to everyone.
Dear Mrs Price, many thanks for giving us your feedback and for the service received from Julian and the team. I know how happy your buyer is and they are settling in very nicely to their new home. We are delighted to have been able to help you move to your new home and hope you settle in just as quickly and many thanks for your card which we received and is on display in our office. Best wishes from all the team at Hunters Hornchurch.
5/5
TrustpilotGemma gave great service…
Gemma from the start was very prepared and came with all the relevant information the others did not all has been smoothly run and I have no problem of recommending them
1/5
TrustpilotThis is one of the worst company ever
This is one of the worst company ever. My deposit is stuck with them for more than 4 months now. mary.mcgarry is the worst representative to work with. they never respond. we have been following for 3 months over call and emails but they pick up call and then keep saying we will get back to you. Never wok with Hunter.
5/5
GoogleFantastic service from Hunters. These guys are not a big corporate chain and actually provide real customer service. The team at Hunters are professional people, not young kids with zero experience. Trustworthy, know what they’re doing, care about customers and the service they provide - would highly recommend Hunters. We would definitely use them again, and in fact transferred other business to them.PositiveResponsiveness, Quality, Professionalism, Value
Gary, thank you for your 5* review and we are delighted to have been able to assist you with the sale of your property. We are also very grateful for the additional work you have given to us. Keep Safe and well.
1/5
TrustpilotEstate agent was the rudest I've ever…
Estate agent was the rudest I've ever seen. Property was rented and we were not told before making a 1 hour trip. Arrived 4 mins past agreed time and we were insulted beyiond measure. I wish I could take legal action against them.
5/5
TrustpilotHunters Percy St Branch Newcastle Upon Tyne.
I needed to sell a flat & came out of M & S & saw Hunters I went in & was greeted warmly by Bo TsangThe way Hunters photographed the flat was lovely &the video of the property made people feel they wereinside the flat. Anytime I contacted Bo Tsang or Steph-Pert-Thomas I got good service & any concerns were addressed quickly. Way Above Average help, lovely people who do their very best fora customer. I used the Percy St Branch in NewcastleIf you need to buy or sell go to HUNTERS
5/5
GooglePleasure to deal with Angela and Julian were just fantastic
Hi Michelle, many thanks for your review and kind words I will be sure to pass these on to Julian and Angela. Kind Regards, Niall & the team at Hunters Hornchurch
5/5
TrustpilotHunters, Elland
Hunters, Elland.Grateful to have Chantelle and the team assisting my elderly mum who really struggles with online use. Nothing was too much trouble for them and they took the extra time to get her moved in properly.Lovely staff and very helpful.
5/5
TrustpilotExcellent service from Shaheel Bucktowar
Someone recommended Hunters to sell our property, Shaheel Bucktowar was the agent who successfully sold it at the asking price and literally within 2 weeks!He gave good advice and listened to what we wanted.He communicated throughout and I was super happy with the whole service.I will definitely be recommending Hunters.
4/5
GoogleAfter initially having some problems with the deposit I have been contacted by the Director Niall who was efficient and courteous and understood my frustrations. Over my rental duration the team at Hunters were polite and friendly.
Dear Ian, thank you for bringing this to my attention, I would have preferred to discuss this with you directly. I will be responding to you personally in regard to this. Kind Regards, Niall Hebron.
5/5
GoogleReceived really friendly helpful service from everyone on the team from the initial valuation through to selling. Jessica always answered all my questions and I felt “looked after “ during the whole process. I would definitely recommend.
Thanks for taking the time to give us a 5* review Paul, it is greatly appreciated and means a lot to my business. I am delighted that the team provided you with such an attentive service, I will pass on your thanks to Jessica too. If we can … More
5/5
TrustpilotLisa Horsey what a Diamond she helped…
Lisa Horsey what a Diamond she helped me & my wife With the forms nothing was too much trouble Thanks Lisa
5/5
GoogleWe was provided very good service, very nice members of staff. I got a great amount of help from these two agents : Jessica and Julia , they were both very kind and helpful. allowing us to purchase our new house. We are very grateful. It was very nice having Hunters help us with buying our property
Hi Li, thank you so much for our 5* review, and I am delighted that Jessica and Julian were able to assist you and support throughout your property journey. We hope you will be very happy in your new home and we look forward to helping you in the future. Best wishes Niall & the team at Hunters Hornchurch.
1/5
TrustpilotWould not reccomend
We bought our house through Hunters. Would wait days for responses to emails, take multiple attempts to get them to pick up the phone and when we did get our new home we found that it was full of an absolute mountain of crap. So much for any due diligence before selling the house? Do they not check that the previous owners leave it in an acceptable state before handing it over?
1/5
TrustpilotDon't fix the leak for 8 months
They respond only to the simplest things. Whenever it becomes tiny bit more complicated - nothing is taken care of. We have a leaking pipe on the outside of our property for 8 months. We let them know about this in the first several weeks of our tenancy. Over 8 months it's been back and forth, and NOTHING about this leak has been fixed. Every time someone takes a shower, we have a shower in our conservatory. They do send the workers, true, but only when there is no rain. And these are new workers every time, who look at it, scratch their heads and do nothing.You need to chase them every day, if you want to have anything done. They don't care about you, don't care about the property. The worst experience with the estate agents in my 12 years of renting.
1/5
TrustpilotRude Agents
Rude Agents , impolite responses and not helpful at all .
1/5
TrustpilotOne of the WORST agencies you can work…
One of the worst agencies you can work with. We booked a viewing for a house, confirmed it that day, drove an hour, and nobody bothered to come. When finally reaching them, after numerous phone calls, they just said they tried to contact us for another day. We had no phone calls, no messages, nothing. The lady I talked to was stunningly rude and yelled constantly. Please STAY AWAY FROM THEM.
1/5
TrustpilotTHIS RELATES TO HUNTERS IN NORTHENDON…
THIS RELATES TO HUNTERS IN NORTHENDON M22 4FZ.I have been using Hunters for the last two years and I have to say they are shocking and that is an understatement. Do not use this company. You constantly have to chase them to do things which your paying them for and they never answer their phone. This place is run by Alan who seems to have a chip on his shoulder and under him is John who simply makes it up as he's goes along. I've just ended my agreement with them and my tenant called to say despite promises from them to refund the deposit he still hasn't been paid and could I call them I just did to help him out and was told by Alan they no longer work for me. Just being an absolute idiot with an attitude. He then hung up on me. I went their last week to get the keys back and Nick had been dealing with my account, got told by John he wasn't there and then 5 mins later he walks out of the back room. Just a couple of examples of the way Hunters operate. Stay away from them is my advice. Plenty of estate agents in this area to go to.
1/5
TrustpilotDealing with anyone is this company is…
Dealing with anyone is this company is painful,we rented a property and hunters were in charge of it,we moved out over a month ago and left the property in good condition,but they took money for deep cleaning without our consent,they took other monies for items they claimed were missing,there emails to us were rude and dismissive,she always argued with everything we said,the most unprofessional person I have ever met,they stole our money from us and now we have to take legal proceedings against themWe are still waiting on receipts from the items they claimed to have bought & the deep cleaning,the apartment didn’t need to be deep cleaned,but the greedy landlord decided to keep most of depositAbsolute disgrace of a company won’t be dealing with them again
5/5
TrustpilotHunters Dursley branch
As always Hunters at Dursley provided a fantastic service. Katrina and the team were proactive in keeping me updated with progress and responded quickly to my queries. They did a great job and I would recommend them 100%
5/5
Trustpilot5 star service!
This is the first time I've called this agency. (I'm a BTL investor) spoke to a lady called Kiki, she was very kind and clearly explained what the situation was with this particular property, she went far and beyond. I would highly recommend to use this agency and especially Kiki. ;)
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Tell us what you need and we'll put you in touch. Hunters Hornchurch hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Havering.
