Trusted Agent profile Β· Havering

Griffin Elm Park Havering reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

75 reviews across 2 platforms

21 Station Parade, Hornchurch, RM12 5AB, Havering, RM12 5AB

Griffin Elm Park's office in Havering, at 21 Station Parade, is rated 4.9 out of 5 across 75 reviews on two platforms, including 72 Google reviews rated 5.0.

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5.0 / 5

72

Reviews on Google

This office

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3

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Havering office, from every platform, shown as written. First names only.

5/5

Google

Great service delivered by the team at Griffin from a buyer perspective with a special shout out to Saoire who showed us around the property we ended up buying for the first time and was genuinely invested making sure we understood the ins and outs of the property and that it was the right move for our future plans. Vicky has also been very helpful with keeping the process moving and being the go between when the transaction was moving slowly by chasing up solicitors on both sides and making sure actions are completed. Can't complement the team enough!

Mahmudur Β· 22 September 2024

Agent replied Β· 22 October 2024

Thank you Mr Rahman for your kind words. We are excited to hear our team helped you all the way from viewings to completion. Enjoy your new home and looking forward to working with you in the future. Regards, Justin

5/5

Google

We are currently using Griffin services to help with finding our dream home. Saoire has been liaising with us and showing us around places. We are yet to decide on a property but was very impressed with the service she has shown us. She was patient, felt authentic and did not make us feel like we were asking too much with our questions and enquiries. Have met other agents from other services who have not been as warm with and it has made us not want to go back to them. Thank you :)

Zen Β· 23 August 2024

Agent replied Β· 22 October 2024

We appreciate your kind words about Saoire, this will make her day! Regards Elm park team

5/5

Google

First of all my wife and I want to say a big thank you to the whole team. You guys have been brilliant. There were times when we nearly gave up especially when the first sale fell through. Had so many viewings that we didn't imagine would happen during the sale process. We were kept informed through out the process even though there were times when things gone so cold. Couldn't have asked for a better Estate agent especially with the Team we met. Bravo Vicky, Michelle, Mariyana and George πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘β­β­β­β­β­

Abdou Β· 17 August 2025

5/5

Google

The agents at this wonderful establishment are absolutely legendary. We didn't even sell with them, but the help they offered especially Vicky Garrett Marijana and Michelle is uncomparable to anything I've ever experienced in my life. I urge you to sell with these guys or let, or both. You will not regret the hard work they put in. On a personal level and ultimately professional. 5 stars isn't enough.

Alice Β· 25 May 2024

Agent replied Β· 22 October 2024

We appreciate your review Alice. We are pleased we could assist you with your queries and eventually you completed on your sale! Wishing you all the best in your new home and as always, if you have any questions, always feel free to contact one of us. Best regards, Elm Park Team

5/5

Google

Griffin have been super professional through the whole process of being a first time buyer. Compared to some local estate agents you can tell that they care about the buyer as well as the vendor. A big thank you to Saoire who was so helpful from start to finish and just all round good energy! Super professional, would highly recommend

Christina Β· 22 September 2024

Agent replied Β· 22 October 2024

Thank you Christina for taking time to provide us with such a positive review. We are very happy to hear about your positive experience. Best of luck in the future! Elm park team

5/5

Google

I am very pleased with Griffin's service, especially Vicky has been amazing. She has been very helpful, consistent and considerate throughout the whole process. She has been tenacious from the very beginning, chasing up the conveyancers, lenders, brokers while keeping everyone well informed. Words can not really be enough to express the heartfelt gratitude. I will highly recommend them!

Sadrul Β· 23 August 2024

Agent replied Β· 22 October 2024

We are so pleased you are happy with Vicky's service. Thanks for taking time to provide your review. Regards, Elm park team

5/5

Google

I would like to thank James and all the staff at Griffins for their efforts to sell my father in law’s property in Elm Park. They were very professional and the communication was first class. I would definitely recommend without hesitation and we will recommend them personally to anyone that we know in the area who is selling their home. Thank you again for all your help, it is much appreciated.

Julie Β· 23 October 2023

Agent replied Β· 22 October 2024

Thank you for such a positive feedback. It was a pleasure working with you Julie. Kind regards Griffin Elm Park

5/5

Google

From the initial interaction with Michelle viewing our home before going to market, we felt that Griffin provided a very personal approach from explaining the processes involved to providing excellent guidance regarding any concerns or questions that we had. Thorough questioning from our estate agent, Mariana, about key selling points about our house, ensured that she was the ideal person to really show prospective buyers why we really loved our property. This attention to detail led to our house being sold within two weeks of going to market. The next stage of the selling process was handled by Vicky. Vicky is amazing! She has provided constant reassurance throughout the process, answering questions, chasing solicitors, providing advice. I also know that she has chased things on her days off if it has been required. We would highly recommend Griffin to anyone buying or selling their home, because they have provided a caring, personal and professional touch. Selling a house is by far the most stressful event, but it has been very comforting having the support Griffin have provided along the way.

Vicky Β· 23 August 2024

5/5

Google

We chose Griffin as they offered the best fee deal. Michelle was very personable and great to work with. Communication and dealings with Vicky were very good. Our property was sold within 4 months We did have a difficult situation close to completion however they were on top of it.

Margaret Β· 25 May 2024

Agent replied Β· 22 October 2024

Thank you Margaret for your kind words. It was a pleasure to work with you! Wishing you all the best in the future. Griffin team

5/5

Google

I highly recommend Michelle and the team at Griffin. They went above and beyond my expectations every step of the way in my house sale. They made a big difference and the potentially stressful process was de-stressed and (almost) enjoyable. Thank you guys - I would use you again in a heartbeat.

Dr Β· 27 December 2023

Agent replied Β· 22 October 2024

Thank you very much for taking time to provide us with such a positive review. We are very happy to hear you enjoyed the service! Griffin Team

5/5

Google

I was very happy with the service received from Griffin when selling my house. Initially Michelle started proceedings but I just was not ready to make the leap. She showed great patience but was away when I was finally ready. Vicky did a great job and her colleague who conducted the open house was superb. My house sold very quickly and I was thrilled. I had found a property to buy and Vicky gave me great advice on how to progress the sale and was a great listener when I started to get anxious or frustrated. It all went so well that once I had moved my things into storage I went off to tour the Scottish Highlands in my campervan whilst the sale was completed and building works to update the new property went ahead. I am now happily settled in my new apartment and Griffin has restored my faith in estate agents. I also love that they offer so much support to community groups as this makes such a difference. Thank you.

MARIE Β· 16 November 2024

Agent replied Β· 23 November 2024

Thank you so much for your kind words Marie and for sharing your experience with Griffin. We're delighted to hear that Michelle and Vicky were able to support you every step of the way, even as plans evolved. It’s wonderful that the process went smoothly, allowing you the peace of mind to enjoy your campervan trip in the Scottish Highlands, what a fantastic way to transition! We’re especially grateful for your appreciation of our community efforts; making a positive impact locally is something we value deeply. It was truly a pleasure to help you sell your home and settle into your new apartment. If you ever need anything in the future, please don’t hesitate to reach out. Wishing you all the best in your new home!

5/5

Google

We are over the moon to have sold our house with Vicky, Michelle and the wonderful Team at Griffin Elm Park! They have been amazing throughout the entire process and we can’t thank them enough for their hard work, care, support & guidance. They were Always there for us, no question too big or small; Vicky’s wealth of knowledge and warm, caring and calming presence has been so reassuring! It’s been an absolute pleasure and honour to have them with us on our journey to life's next adventure and we can’t recommend them highly enough!!!

Jacqui Β· 23 August 2024

Agent replied Β· 22 October 2024

We are very pleased you received a service you expected Jacqui. Thanks for taking time to provide the review and wishing you all the best! Regards, Team Griffin

5/5

Google

Incredible customer service. Worth their weight in gold. Did all the comms with solicitors and other estate agents for us; delivered on endless viewings and multiple offers; and were just all round brilliant. Completely changed my mind about estate agents and we are very grateful.

Enya Β· 16 September 2025

Agent replied Β· 23 September 2025

Thank you so much for your amazing feedback, Enya! We're thrilled to hear that our team made such a positive impact on your experience. It means the world to know we could take the stress out of the process and change your perspective on estate agents. We’re truly grateful for your kind words and wish you all the best in your next chapter! TH team

5/5

Google

I had a great experience with Griffin when buying my property. From the beginning, their team was very helpful, guiding me through each step. Anytime I had questions, they gave clear and quick answers. The whole process was easy and stress-free. Griffin’s team made sure I understood everything, so there were no surprises. I highly recommend them to anyone looking to buy a property, they made the whole experience smooth and enjoyable.

Anwar Β· 22 September 2024

Agent replied Β· 22 October 2024

We appreciate your feedback Anwar, wishing you all the best in your new home! Kindest regards, Elm Park Team

5/5

Google

I cannot praise Griffin Elm Park enough, even if they were the agents of the other side (I wish we would have chosen them as our agents!) Starting with Marjana who arranged and carried out the viewings and really put effort into suggesting suitable properties for us and working with Vicky who was very professional, knowledgeable and efficient. Well done Griffin Elm Park team! Keep up the good work!

Tanassy Β· 22 September 2024

Agent replied Β· 22 October 2024

We really appreciate your kind words, it's been a pleasure to work with you. Warmest regards, Elm Park team

5/5

Google

Vicky is truly one of the best agents out there! She's not only lovely and helpful but also incredibly professional. Her dedication and expertise make all the difference.

Suraiya Β· 25 May 2024

Agent replied Β· 22 October 2024

Thank you Suraiya for taking time to provide such positive feedback, this means a lot! Griffin Elm Park

5/5

Google

I had the great pleasure of meeting Michelle Madder, who came from Griffin Estate to value & put my house on the market. She is a very friendly, kind & warm lady, who made the process so easy & enjoyable. She took the time to get to know me & find out exactly what I wanted & needed & patiently explained very step of the process. I can not rate Michelle & the Griffin team highly enough & will definitely be recommending her in the future. Paul Sharpe

Paul Β· 25 February 2024

Agent replied Β· 22 October 2024

Thank you Paul for your kind words! We are very pleased you are happy with the service. Best of luck in the future, Team Griffin

5/5

Google

Both Michelle & Vicky were very helpful in dealing with the sale of my mums house, I would definitely recommend Griffin Estate Agents to friends and family, thank you. Julie Watson

Julie Β· 25 February 2024

Agent replied Β· 22 October 2024

Thank you Julie for you kind words and recommendation. It was a pleasure to work with you. Best of luck! Team Griffin

5/5

Google

Michelle Madder has been a fantastic asset in all of our transactions together. Her experience and proactivity have ensured transactions go through smoothly and her communication with all parties is second to none. Thank you for your support - I look forward to many more transactions with Michelle.

Brittany Β· 23 October 2022

Agent replied Β· 22 October 2024

Thank you Brittany for taking time to provide such a positive feedback, looking forward to working together again. Regards, Elm Park Team

5/5

Google

I would strongly recommend Vicky Garret , she is informative , honest and reliable , you need not worry about anything if she is dealing with your sale

Mohammed Β· 25 February 2024

Agent replied Β· 22 October 2024

Thank you Mr Ali for your positive review, this will make Vicky's day! Kind regards, Griffin Team

5/5

Google

Vicky has been absolutely amazing from start to finish. Whenever I had any queries, the members of staff were very quick to respond. Very friendly, helpful and efficient.

Shamina Β· 25 February 2024

Agent replied Β· 22 October 2024

We appreciate you taking time to review Vicky's service Shamina. Happy customer is the best reward for our team, thank you and best of luck! Griffin team

5/5

Google

I will highly recommend Griffin. They had been instrumental throughout the buying process and got us our sweet home. Thanks to Michelle and Vicky for help.

Rahul Β· 26 March 2024

Agent replied Β· 22 October 2024

Thank you Rahul for such positive feedback, this will make Michelle’s and Vicky’s day!

5/5

Google

Overall we received brilliant service from Griffin (in particular Vicky!). Vicky was always on hand to help and provided valuable assistance from the outset in progressing our purchase with her professional and calming approach which we could not fault. Vicky is an asset to the Griffin team!

Muhibur Β· 22 September 2024

5/5

Google

I can't recommend griffin in elm park enough...they sold our house in 7 days after being with another local agent for 4 months..Michelle came to value our house and was easy to speak to and approachable.. vicky took over our sale and made the whole experience so much easier always keeping us informed every step of the way. My only regret is not using griffin from the beginning .

Nicola Β· 25 May 2024

Agent replied Β· 22 October 2024

We are so pleased to hear about your experience with us Nicola. It was a pleasure to work with you and as always, contact us if you need any assistance in the future. Elm Park team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Griffin Elm Park's Google reviews

Questions about Griffin Elm Park Havering

How many reviews does Griffin Elm Park Havering have?

Griffin Elm Park's Havering office has 75 reviews across two platforms: 72 on Google, 3 on Trustpilot (across the whole business).

What is Griffin Elm Park Havering's rating?

Griffin Elm Park Havering is rated 4.9 out of 5 across all 75 reviews, and 5.0 out of 5 on Google from 72 reviews.

Where is Griffin Elm Park's Havering office?

Griffin Elm Park Havering, 21 Station Parade, Hornchurch, RM12 5AB, Havering, RM12 5AB.

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