Douglas Allen Hornchurch reviews in Havering

★★★★★ 5/5

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my property to my buyer

my property to my buyer, I am so overwhelmed when I had the phone call from my sales professor, Douglas Alan agent, brilliant lady called Chelsey Baldwin.We had stuck through together rough times with delays, uncertainty, rollercoaster emotions, frustration and anger. Chelsey was very supportive, gives advice, opinions, chases throughout the day, weeks, months to update me. Very professional in dealing with solicitors, very sympathetic and understanding to me, I felt like Chelsey was my solicitor at a point as seems like she was doing everything alone! Such a great person, very thankful for all her hard work and deserve a big credit! Much appreciated, good job and well done!

Lesley · 17 November 2017

★★★★★ 5/5

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Chadwell Heath Douglas Allen

We decided to buy and sell with Douglas Allen in February 2017. The chadwell Heath office were very helpful and gave us lots of information prior to selling. Unlike other estate agents they did not put lots of pressure on us. As everyone does we shopped around and looked at other estate agents. In December 2016 we were quoted our house was £325,000 by another estate agents. We decided to wait and two months later in February 2017 we decided to sell. When a guide price of £375,000 was set, my husband and I were in shock. That’s a difference of £50,000 in two months. We have a young family so we opted for the Saturday open house and were amazed that we had over 50 people to view the house and had 8 offers all for on or above the guide price. The Douglas Allen website was very useful in showing how many people viewed our property online and feedback of viewings. Our property finally sold at ten thousand above the guide price and we found a very good buyer as the property we were intended to buy required a grant of probate. The staff at chadwell Heath office were amazing in selling our property swiftly. I would personally like to thank Les, Michelle, Michael and Gizem for all there help. Especially Michael who finally sold our property. Thanks you chadwell Heath team! Also, finally I want to mention theSales progressor for our sale, Chelsey Baldwin for all her help as well.You all are a great assets to the Douglas Allen company. Thank you and I enjoy moving into my new home!

Pradeep · 9 November 2017

★★★★★ 5/5

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Big thank you to Ammer

Big thank you to Ammer, been looking for a property for my son for a long time now wanted to be close to home. Found the property in Newbury Park 5 minutes from the family home. He referred me over to the mortgage advisor Kally who was also very helpful. I have had dealings with many agents over the past few months but none have been as consistent as Ammer. I would recommend using Ammer to find a property for sure.

S · 6 November 2017

★★★★★ 5/5

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Sale review

Douglas Allen provided and excellent service in selling my property recently. Ray Phipps marketed the property and contacted potential buyers immediately - the property was STC within a few weeks at the asking price! Janine kept me updated throughout the sale and was always willing to chase solicitors on my behalf which was much appreciated.Overall, the whole team at Douglas Allen were helpful and timely in their response to any questions.We have used Douglas Allen before for the sale of property and we would recommend them and use them again.

Sarah · 3 November 2017

★★★★★ 5/5

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Not your average Estate Agent.

Not your average Estate Agent.From the moment we started our house search the Team at Chingford were amazing.Jake was great at keeping us updated of new properties coming into the market and thankfully we found through Douglas Allen as when it came to offering James and Jess were very helpful and professional. Once our purchase was agreed Natasha was fantastic at keeping us updated the whole way through and even when things were not going quite as we wanted James and Natasha managed to find a solution that we were all happy with.We are now very happy in our new home all thanks to the Team at Douglas Allen Chingford.Mr P

Peter · 29 October 2017

★★★★★ 5/5

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Outstanding service from Douglas Allen Chingford

Outstanding service from Douglas Allen at Chingford but special mention goes to Jess for her commitment, dedication and persistence in helping us find a new home. After 2 years and 2 failed attempts through other agents Jess was the one who finally enabled us to make the move that we had been desperately trying to achieve and we can't thank her and the team enough. If we ever need an estate agent again we wouldn't consider anyone else and would definitely recommend.

Tracy · 15 October 2017

★★★★★ 5/5

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Me and my husband are so greatfull for…

Me and my husband are so greatfull for the amazing team at Douglas Allen Hornchurch. Especially Ryan Gifford for helping us go through the mortgage process. We are first time buyers and had no clue as to what we should do or how we should be doing it. Ryan was always there for us. Very helpful and polite, all questions were answered clearly. If a meeting overran out of working hours, he’d continue to help us:)

Vitalija · 25 February 2020

★★★★★ 5/5

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I have very recently been in contact…

I have very recently been in contact with Ellie Gates who is newly employed by Douglas Allen. She is very knowledgeable with all aspects of buying and selling a property and has been keeping me informed with new properties that may fit my families needs. I am in the very early process of looking to buy and sell and already feel that she is going to be a valuable contribution helping me through the process. Thanks Ellie

Paula · 4 October 2019

★★★★★ 5/5

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Douglas Allen Chingford

what a fantastic choice choosing Douglas Allen, from Jess covering and answering all questions at the valuation really putting us at rest, to Jake making sure all our viewings ran smoothly, then i really felt the manager James was working for us to get every penny for our home when the offers come in, constant contact keeping us in the loop made it as pain free as possible i would recommend douglas allen and the chingford office 100x over thank you all!!

Mr · 9 October 2017

★★★★★ 5/5

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Douglas Allen in Woodford will get your home sold and they are really good to deal with!

My property had been on the market for two months with an independent estate agent, they were nice people but even after two months, I had no offers despite all of the feedback being really positive. I decided to contact Douglas Allen because I'd heard good things and I can honestly say those good things are true! I met Steve who is one of the Branch Partners and his enthusiasm and genuine commitment and love for his job shines through. He walked into my home and was enthusiastic about selling it and really wanted me to know that I could trust him to do a good job. He was professional and persuasive at all times and he motivates the younger members of his team to be extremely customer focused and enthusiastic too. I got two offers within two weeks of my flat being on the market with Douglas Allen and I have now accepted an offer. Steve has been in communication with me every day and is available by email, phone and text. I also thought it was really good how the sellers online web area is updated regularly. I could see literally minute to minute what the sales team were doing to sell my home and I could see at one glance what the viewers were saying about my home. I was impressed at how diligently this information was kept up to date. Steve also helped me to think through the purchase of my new build property and I really appreciated that too. I wouldn't hesitate to recommend Steve and his team, they are still there to take care of me until the sale completes and I find this really reassuring.

Sarah · 6 October 2017

★★★★★ 5/5

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Very pleasent experience with Hasan (East Ham Branch)

Hasan was my first point of contact when I started using Douglas Allen. I am very thankful for his genuine advice and help throughout the entire process from start to finish. It was a pleasent surprise to find an agent that wasnt pushing me to buy something that I wasnt sure of and had my best interest in mind. Especially as I was a first time buyer in the UK its easy to be mislead or be given deceitful advice so I was lucky to have such support!

Juliet · 23 September 2017

★★★★★ 5/5

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Thank you Abbie and Chloe

I am very grateful that I had the chance of having Abbie and Chloe taking care of all the letting process for me.I was away on holidays and I needed to find a place to rent before I came back and Abbie was the only letting advisor, from many agencies that I contacted, that was keen to help me with my search. Thank you so much Abbie and Chloe for being so professional, kind and always available to answer all my doubts and queries.

Cidalian · 11 September 2017

★★★★★ 5/5

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East Ham Branch - Property Sold Holborn Road, Plaistow E13 8Pb

I was originally going to go with another agency but was stopped in my tracks by what Douglas Allen had to offer. My property was sold in under 2 weeks, I did not expect it to go so quickly and from the beginning to the end Natasha who works at the East Ham Branch kept me updated with the sale process, arranging viewings, open days and keeping me in the loop regarding the feed back. I also had dealt with Andrew from the East Ham branch who was absolutely brilliant, he was so professional and chased up the buyers solicitors, constantly communicating with all involved including our new build and our solicitors. Andrew made the whole transaction smooth and hassle free, taking away my stress and advising me on realistic timescales. The relationship built with him was not only professional but it was also pleasurable to hear his reassuring voice at the end of the phone took the panic out of the experience..I shall miss that voice. I think selling and buying a new house at the same time and being in a chain is stressful enough so you really need to choose your agencies wisely and I have to be honest so that others who have take the time to read my review wouldn't automatically choose the cheapest but choose the best and make sure you understand what you are getting for your money.

Ms · 7 September 2017

★★★★★ 5/5

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Attentive, hard working and honest

Attentive, hard working and honestWe recently completed our purchase through Douglas Allen and we are very happy with the service overall. Andy Dumas understood what we were after and showed us several appropriate properties for our budget and taste. Andy was very attentive and helpful and we would recommend him and DA in general to any prospective buyers. They know the area well and work hard for you. We also were served well by other staff including Greg and Keith who helped push the purchase through as quickly as possible. Picking an estate agent is tough and there are a lot of bad ones out there, but I speak honestly when I say that I did not see anything I didn't like about the way DA conducted its business and I'm very happy with the outcome. AF

Andreas · 29 August 2017

★★★★★ 5/5

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Douglas Allen Chingford South

A big thank you to Jess and the team at the Chingford South office. We were more than a little sceptical that we could achieve an upgrade from flat to house, but the advice we were given was accurate and now we are very happily settled into our new home. I was particularly impressed by the good communication we received all the way through the process, and wouldn't hesitate to recommend Douglas Allen in Chingford South for to buy or sell in the area (they did both for us.)Thanks once again guys; much appreciated!

David · 17 August 2017

★★★★★ 5/5

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Douglas Allen - Barkingside

Having tried selling with cheaper alternatives and being let down I thought it was time I give Douglas Allen a chance. After months of not selling Daniel really lifted my spirits and presented a strategy to get me moving. My hopes and expectations were set high but true to his word Daniel got me the price he promised (which was actually more than the offers I was getting with cheaper alternatives). The process went very smoothly and I was actually kept up to date along the way which I never thought would happen (due to bad experiences in the past). The team in Barkingside have their heads screwed on and are passionate about delivering a great service. Thank you to Daniel along with the rest of the team for getting me moved.

Daniel · 3 August 2017

★★★★★ 5/5

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Douglas Allen East Ham

Douglas Allen East HamI want to say thank you to Hasan from East Ham. Hasan helped us in selling our property. He came around to give me a valuation, it felt good to know that he was a local guy. He explained to us how we need a buyer that would match our requirements as I had to exchange on sale and purchase Very quickly. I was a bit hesitant going with a mortgage buyerBut with Hasan's guidance and good advice he helped us secure a buyer that met our deadlines and now we have completed. I also want to thank Mr Andrew who was working in progressing my sale He liased with everyone and always kept me up to date when ever I called. Thank you East Ham Mr. Singh

Daljit · 18 July 2017

★★★★★ 5/5

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Excellent Result Thank You

Excellent Result Thank YouWe were delighted with the service and results we received from Douglas Allen Chadwell Heath, particularly Michelle & Chelsey. We met with a number of agents all offering us a cheaper fee but from the get go we were instantly impressed with Michelle's professionalism, knowledge but most of all her enthusiasm she did an outstanding job. introducing us to a unique selling method called "BEST OFFERS" ensuring us that this would be the best way to sell our home, with superior marketing that would reach the widest audience and achieve the very best price, confirming that it was the final amount we walked away with was the most important thing. Douglas Allen were the only agent who offered this structured style of marketing, it was two open houses and this gave all interested buyers a fair opportunity to submit their best offer. "what a result" multiple sealed bids on the closing day and we ended up achieving a massive £30,000 over the advertised price. This has made a huge difference to our lives, thank god we didn't go elsewhere this could've been the most expensive mistake we would have made.True to their word the excellent service did not stop there, when we signed up we were told by Michelle that once we agreed a sale Chelsey would assist us in getting the sale through. Chelsey delivered, keping us informed every step of the way and moved the transaction through to Exchange, the entire process was very well managed by her.A fantastic result and thank you to all the team for playing their part in making what could of been a nightmare into a extremely stress free experience. We would not hesitate to recommend to friends and family as the staff are knowledgeable, responsive, results oriented and a pleasure to work with.

Maureen · 9 July 2017

★★★★★ 4/5

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House Buying review

I found the service from Douglas Allen Pretty good on the whole, Found that the team members Jordan Stoute and Will Nash were excellent. Both were a pleasure to speak to and work with, took away most of the stress of the buying process.The main negative experience is that after having the offer accepted on the house after seeing the house for less than 10mins on the open house day, we were not able to get a second viewing until getting the keys for the property. called on 3 separate occasions to try and arrange, and on no occasion was this arranged or facilitated.

Dr · 16 June 2017

★★★★★ 5/5

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Brilliant service from the word go

Brilliant service from the word go. Greg at your Woodford office has been a god send. I must have been a pain at times with my phone calls and questions however nothing was ever too much and Greg constantly helped me. He never told me just what I wanted to hear and had an honest and straight to the point approach, at the same time he is charming, welcoming and friendly.The sale may have taken a bit longer to get to exchange once agreed but when it looked as if the house I was buying was about to break down Greg managed to save it. I am sure that other agents would have given up with me a long time ago and the sale would have never happend. Thanks so much Greg and the rest of your team.

Lauren · 24 May 2017

★★★★★ 5/5

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East Ham Douglas Allen - Natasha

Having bought my property from Douglas Allen East Ham originally I thought id go back to them. Natasha and her team in East Ham have helped me from start to finish, I couldn't be more happy with the great service they have given me. Thank you so much for all of your help. having gone through the sale process it felt like the most amount of work load was taken off my shoulders with many thanks to Andrew Bilby who always guided me the right way with the correct information and advice always given every time so that when it comes for me to make it decision it became a simple one. I do hope the team in East Ham keep up the good work I will be referring anyone that I come across to Natasha and the team. I just want to thank you for helping me change my life as now my new journey really begins. THANK YOU.!!!!! will keep in touch from abroad..!!!!

Lolita · 19 May 2017

★★★★★ 5/5

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Andrew Bilby "the star "

My name is Elizabeth, with confidence I can say that Andrew Bilby at Eastham branch very much deserves a medal for his had work in helping not just me but also others in the chain in making our dream home come true, with his comforting words and reassuring me that all the the chain will move on the same day. Andrew went the extra mile to do all the hard work on everyone that was involve chasing all solicitors and other estate agents. It was Andrew that made our dreams come true. Maureen choose the best man in her team. Well done 😎 ! ! !

Elizabeth · 11 May 2017

★★★★★ 5/5

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I am so thankful to Daniel Bourne and …

I am so thankful to Daniel Bourne and his team for selling my house. I had my heart set on a new home and Daniel introduced a strategy to allow me to sell my home and secure my dream house. Ummad, Michael and Joe were round every week with new buyers until I was sold and worked endlessly to make everything happen. Andrew Bilby stayed on top of our solicitors the whole way through and kept us up to date so that we never had to worry. Last but not least William Nash, we were reluctant to see William as my Husband works at a bank but William presented amazing rates along with fantastic advice that allowed us to make our move and save some money in the process. I am unsure if our move would have ever happened if it wasn't for Douglas Allen. I remember Daniel telling when I first met him that my hardest decision to make would be what I spend all the money he will make and save me on. I will now be enjoying a lovely extra holiday this year and my husband can enjoy an earlier retirement.

Allison · 2 May 2017

★★★★★ 5/5

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Douglas Allen Barkingside

We first contacted Douglas Allen over the phone where I spoke to Jordan and gave him a brief idea of what we were looking for in a property. From that he arranged a viewing for us although we didn't like the property he took on board all our comments and the following Saturday both Jordan & Joe arranged a few viewings for us all within 20 minutes of each other which we really appreciated as it saved us time. All the houses we viewed were exactly to our specifications and we were impressed that our comments were taken on board. This same level of service carried on for the next few weekends saving me and my partner a lot of time in having to arrange appointments as this was all done for us. After each weekend viewing either Jordan or Joe would contact us the following Monday to get our opinions. Any time we had a question or query if they did not know the answer they would come back to asap which we really appreciated. Thank you so much for your help and assistance Joe and Jordan and hopefully our paths will cross in the future when it comes to upgrading our house! Anish & Omadevi

Anish · 29 April 2017